User Guide
Table Of Contents
- Mass Payments User Guide
- Contents
- Preface
- Mass Payments Overview
- Using Mass Payments in Your PayPal Account
- Using the Mass Payments API
- Mass Payments Reporting
- About Mass Payments Reporting
- Using the Reports Dashboard to Review Mass Payment Transactions
- Using Account History to Review Mass Payment Transactions
- Viewing Transaction Logs
- Downloading History Logs
- Receiving Instant Payment Notifications for Mass Payments
- Using the Settlement Report and the Transaction Detail Report
- Best Practices and FAQs for Mass Payments
- Mass Payments FAQs
- Is there a fee to send Mass Payments?
- How much money can I send?
- What countries can receive Mass Payments?
- Can I send money in different currencies?
- How do I confirm the receipt of payments?
- How do I cancel an individual payment?
- A recipient told me that payment was not received. What could be the problem?
- What does it mean if a mass payment is “Processing, Denied, Processed or Completed” in my transaction history?
- Mass Payments FAQs
- Currencies and Currency Codes
Best Practices and FAQs for Mass Payments
Mass Payments FAQs
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38 February 2012 Mass Payments User Guide
What countries can receive Mass Payments?
You can send Mass Payments to the following countries:
Can I send money in different currencies?
Yes, but you must make separate payment files for each currency.
If you choose to send one currency to a number of different countries, your recipients will
have the option to convert the money into their selected currency.
Argentina, Brazil, and Malaysia have restrictions on how their currency can be used or
exchanged. PayPal account holders in these countries should make sure that your payment file
entries comply with these restrictions. For example, Brazilian users can only send BRL
payments to other Brazilian users. For more information about currency restrictions, see
“Countries with Currency Restrictions” on page 13.
Brazil and Malaysia have restrictions on how their currency can be used or exchanged. PayPal
account holders in these countries should make sure that your payment file entries comply
with these restrictions. For example, Brazilian users can only send BRL payments to other
Brazilian users. For more information about currency restrictions, see “Countries with
Currency Restrictions” on page 13.
How do I confirm the receipt of payments?
PayPal will send you a notification email once the Mass Payments request has completed. You
can then log in to your PayPal account and review the details of each transaction.
Argentina Dominican Republic India Martinique South Korea
Australia Ecuador Indonesia Mexico Spain
Austria Estonia Ireland Netherlands Sweden
Belgium Finland Israel New Zealand Switzerland
Brazil France Italy Norway Taiwan
Bulgaria French Guiana Jamaica Philippines Thailand
Canada Germany Japan Poland Turkey
Chile Gibraltar Latvia Portugal United Arab
Emirates
China Greece Liechtenstein Reunion United Kingdom
Costa Rica Guadeloupe Lithuania Romania United States
Cyprus Hong Kong Luxembourg San Marino Uruguay
Czech Republic Hungary Malaysia Singapore Venezuela
Denmark Iceland Malta Slovakia Vietnam