User Guide
Table Of Contents
- Mass Payments User Guide
- Contents
- Preface
- Mass Payments Overview
- Using Mass Payments in Your PayPal Account
- Using the Mass Payments API
- Mass Payments Reporting
- About Mass Payments Reporting
- Using the Reports Dashboard to Review Mass Payment Transactions
- Using Account History to Review Mass Payment Transactions
- Viewing Transaction Logs
- Downloading History Logs
- Receiving Instant Payment Notifications for Mass Payments
- Using the Settlement Report and the Transaction Detail Report
- Best Practices and FAQs for Mass Payments
- Mass Payments FAQs
- Is there a fee to send Mass Payments?
- How much money can I send?
- What countries can receive Mass Payments?
- Can I send money in different currencies?
- How do I confirm the receipt of payments?
- How do I cancel an individual payment?
- A recipient told me that payment was not received. What could be the problem?
- What does it mean if a mass payment is “Processing, Denied, Processed or Completed” in my transaction history?
- Mass Payments FAQs
- Currencies and Currency Codes
Mass Payments User Guide February 2012 17
Using Mass Payments in Your PayPal Account
Reviewing Transaction Details
2
5. Click Continue.
PayPal scans your payment file for errors. If the file is valid, the Mass Payment page
displays the We've successfully read your file message, a summary of the mass payment
information, and the associated fees.
6. Review the displayed information. If it is correct, click Send Money.
The You have sent a payment page opens after PayPal processes the transactions. From
this page, you can click links to
– View the details of the Mass Payments transaction
– Submit another Mass Payments request
– Go to your Account Overview
Reviewing Transaction Details
You can review your Mass Payments transaction details immediately after it has been
submitted. The last page in the Mass Payments process includes a link to access the
information.
If the status of the transaction still shows as Submitted, you need to wait for the status to
change to Processed or Completed to see the number of unclaimed payments. Give the
process additional time, and check back later.
If Reports is present in the subtab area of the My Account Overview page, see
“Reviewing Transaction Details (Reports Subtab Present)” on page 17 for instructions.
If Reports is not present in the subtab area of the My Account Overview page, see
“Reviewing Transaction Details (No Reports Subtab)” on page 18 for instructions.
Reviewing Transaction Details (Reports Subtab Present)
1. On the final Mass Payment page (displays the Thank you. Your Mass Payment has been
submitted message), click the View the details of this Mass Payment link.
The Transaction Details page opens
2. The Transaction Details page opens and displays summary information about the Mass
Payments transaction, including
– Transaction ID
– Date and time processed
– Number of individual payments
– Payment source