User Guide

Fraud Management Filters June 23, 2009 9
Introducing Fraud Management Filters
Fraud Management Filters Examples
The Maximum Transaction Amount filter and the Country Monitor filters are examples of
basic filters, which are available to business account holders and Website Payments Pro
merchants. The Total Purchase Price Minimum filter and Card Security Code Mismatch filter
are examples of advanced filters, which are available to Website Payments Pro merchants at
additional cost.
Reviewing High-Value Transactions
In this example, consider a scenario in which your average transaction amount is $100 and you
seldom expect orders over $1,000. Although you have received large orders before, you want
to verify for yourself that the order is legitimate and not an attempt to defraud you of
merchandise. In this case, you could set the Maximum Transaction Amount filter to Review
for transactions over $1,000.
The following diagram shows the effect of pending a transaction:
A transaction is pended when the maximum transaction amount specified by the filter is
exceeded, which in this example is $1,000, meaning that these transactions await a decision
whether to accept or deny the payment. Other filters execute because the payment has neither
been accepted or denied. When there are no more filters to execute and another filter has not
caused the payment to be denied or approved, a pended transaction is ready to be reviewed.
The following diagram shows this logic: