User Guide

Fraud Management Filters June 23, 2009 49
Fraud Management Filters Operating Principles
Fraud Management Filters Pending State Operation
Supported Transaction Flows for Review Action
The kind of flow determines whether a payment can be marked as pending your review; not all
flows support the Review action. Only payments made during specific transaction flows can
be set aside for review. Payments occurring outside of these flows are either accepted or
denied. If the flow does not support the Review action, requests for review are ignored;
however, these payments are flagged so that you can view them from the PayPal website. The
following transaction flows enable PayPal to pend a payment for review:
z Web Site Payments Standard for Buy Now and shopping carts
z Express Checkout
z Virtual Terminal
z Mass Pay
z Credit Card Recurring Transactions
z Web Accept Express
z Send Money
Capturing Pending Payments
You cannot capture a payment that was placed in the pending state by Fraud Management
Filters. For example, if the payment occurs as part of an authorization or order, you must
accept the payment before it can be captured.
Interaction with Payment Receiving Preferences
Fraud Management Filters operates on a payment as soon as the transaction occurs. Other
PayPal fraud protection services may not pend a payment until later in the process. A
transaction could be pended for your review by Fraud Management Filters and then be pended
for your review by another PayPal fraud protection service.
You can use Payment Receiving Preferences with Fraud Management Filters; however, you
need to be aware that Fraud Management Filters pends a payment as the first step in
processing a transaction while Payment Receiving Preferences may pend a payment during
capture. Both Payment Receiving Preferences and Fraud Management Filters can pend a
payment during a sale. For authorizations and orders, however, Fraud Management Filters can
pend a payment and you can accept it just to have Payment Receiving Preferences pend the
payment again during capture. In these cases, you must accept the payment twice.