Advanced Features Guide

Table Of Contents
Customizing Express Checkout
Overriding Your Customer Service Number
1
16 April 2012 Express Checkout Advanced Features Guide
NOTE: You can also configure this feature in your profile. For details, see the Merchant Setup
and Administration Guide.
Overriding Your Customer Service Number
You can display your Customer Service number to the buyer on Express Checkout pages by
configuring it in your profile. You can override this number by specifying another number in
the SetExpressCheckout request.
NOTE: This feature is available with API Version 61.0 or later.
Displaying your Customer Service number to the buyer enables you to quickly answer the
buyers questions through a telephone call. To override the Customer Service number
configured in your profile with a different number on Express Checkout pages, set the
CUSTOMERSERVICENUMBER field in the call to SetExpressCheckout.
The following request example sets this field: