Paxar Monarch Printers 9825 9850 9855 9860 TC9850ENOI Rev. AD 3/03 ©2001 Paxar Americas, Inc. All rights reserved.
Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Paxar reserves the right to make changes in the product and the programs and their availability at any time and without notice. Although Paxar has made every effort to provide complete and accurate information in this manual, Paxar shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual. ©2001 Paxar Americas, Inc.
Regulatory Compliance Paxar RF products are designed to be compliant with the rules and regulations in the locations into which they are sold and will be labeled as required. The majority of Paxar RF devices are type approved and do not require the user to obtain license or authorization before using the equipment. Any changes or modifications to Paxar equipment not expressly approved by Paxar could void the user authority to operate the equipment.
Radio Frequency Interference Requirements - Canada This device complies with RSS 210 of Industry & Science Canada. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class A digital apparatus meets the requirements of the Canadian Interference-Causing Equipment Regulations.
TA B L E O F C O N T E N T S Installing the Print Server Hardware ................................................... 1-1 System Requirements ........................................................................ 1-1 Network Protocols Supported ............................................................. 1-2 Checking the Print Server Hardware ................................................... 1-3 Verifying Successful Installation .........................................................
HP/UX Configuration ......................................................................... 3-8 IBM AIX Configuration ....................................................................... 3-9 Configuration on Other Systems ......................................................... 3-9 Troubleshooting ................................................................................. 4-1 General Troubleshooting Information ..................................................
I N S TA L L I N G T H E P R I N T SERVER HARDWARE 1 The Paxar Monarch 7410 Print Server lets you communicate with Paxar Monarch printers on an 802.11b wireless network. You can use the print server in ad-hoc (peer-to-peer) or infrastructure (access point) wireless mode. The print server operates at speeds of up to 11 Mbps on any IEEE 802.11b wireless compatible network.
To configure and print, you need the following: 1. The MAC address from the label of the print server (for example: 004017023F96). 2. The following information from your wireless network administrator: ♦ Wireless Mode (Infrastructure or Ad-Hoc) ♦ The SSID (service set identifier) for your wireless network.
Checking the Print Server Hardware The print server comes preinstalled and tested in your printer. Do not plug any cables into the parallel port when using the print server. A printer with this print server cannot use the parallel port. However, the serial port is still active.
Antenna Test/Reset Button Serial Port 9860 Printer Verifying Successful Installation When the print server is turned on, it goes through the following startup sequence: ♦ It runs through a set of power-up diagnostics for a few seconds. The green light comes on when the unit is turned on, then the green light turns off. The yellow light comes on solid when an Ethernet link (wired) is established. The red light comes on solid when a wireless link is established.
Test/Reset Button Press this button down for less than 5 seconds to print a test page on the printer. The test page shows the current wireless and network settings of the print server. See “Sample Test Page” for more information. If the test page does not print, see Chapter 4, “Troubleshooting.” Press this button down for more than 5 seconds while turned on to reset the print server to its factory default parameters.
Sample Test Page The test page is best displayed using 4” wide by 6” long labels. If the label is too small, some information may print outside the label edges. PAXAR Firmw are versions MAC address TCP/IP settings Set method should match defined Method ------------------ Pax a rNet Print Serv er Status ------------PaxarNet Network Adapter-PLUS FW Ver. CLM -3.99 (2003.02.19) Netware Retries: 0 Boot Ver. 7.
CONFIGURING THE 802.11B AND IP SETTINGS 2 Configuring the Print Server There are three basic steps required to configure print server: 1. Configuring the 802.11b settings for wireless usage. To operate on an 802.11b network, you must set the wireless (ad-hoc or infrastructure), SSID, channel, data rate and WEP encryption. All nodes of a wireless network need to have the same settings in order to communicate with each other. 2. Configuring the IP address settings.
If you are using WEP (Wired Equivalent Privacy) encryption on your wireless network, you will need to temporarily disable WEP on your PC in order to configure the print server. If you are using an access point with WEP enabled and it does not allow non-wep clients to communicate with other non-wep clients, then you will also need to temporarily change the wireless mode of your computer to Ad-hoc (802.11) mode.
4. Click START to begin searching for print servers. WP-Admin gets the information from the print server(s) and lists the Server Name and Ethernet Address (which should correspond with the label on the back of the print server). It might take a minute or two for the print server to show up, especially if you have a large wireless network. The default name of the print server is XCD_xxxxxx, where xxxxxx is the last six digits of the Ethernet (MAC) address (for example, XCD_08B2C7).
♦ If your network uses WEP encryption, you need to enable WEP and enter the appropriate WEP key(s). Contact your system manager to determine what information you need. ♦ If you are using TCP/IP and you do not have a DHCP server (see note below), you will need to manually assign a valid IP Address, Subnet Mask, and Gateway and then set the Boot Method to Static. 8. When you are done configuring, click OK.
MANAGEMENT METHODS 3 There are a variety of ways to configure and monitor the print server. These methods are: WP-Admin, XAdmin32, Web Browser, PaxarNet Console, HP JetAdmin, HP Web JetAdmin, or Telnet. For Telnet/console mode information, see Appendix A, “Telnet Console Commands.” WP-Admin Utility This utility runs on Windows computers, and is used for initial configuration of the print server and allows you to set the wireless settings as well as the basic network settings including TCP/IP.
Simply type the IP address into your web browser address bar to connect. The default password is ACCESS. NOTE: Both the print server and the PC must be configured with an IP address and your browser must be configured to work across a LAN in order to use a Web Browser. PaxarNet Console This is a command-line oriented console that contains features not available through WP-Admin, Xadmin32 or a Web Browser. The default password is ACCESS.
HP Web JetAdmin Utility This HP utility for Windows NT Advanced Server and Windows 2000 can be downloaded from the HP web site (http://www.hp.com). Once it is installed, a web browser on any computer that has access to the Windows NT/2000 server may be used to access the print server. Microsoft Windows Network Configuration The print server includes the easy-to-use ExtendNet Connect IP Monitor software for printing from Windows computers over an 802.11b wireless link.
7. If you are using Windows NT/2000/XP system, highlight Paxar Group ExtendNet Connect IP Monitor, and click New Port. If you are running Windows 95/98/ME, select Other, highlight Paxar Group ExtendNet Connect IP Monitor, and click OK. 8. The search will begin for available print servers, highlight the print server you would like to create the port for, and click ADD. 9. Make sure the port you created is chosen and click Apply. You are now ready to print.
Berkeley UNIX Host Configuration Berkeley UNIX host computers include Linux, Digital Equipment Corporation Digital UNIX, OSF/1, and ULTRIX; Compaq Tru64 UNIX; SunOS (not Solaris), SCO UNIX; and many others. Sun Solaris, HP/UX, IBM AIX users should skip to the appropriate sections later in this manual. ♦ Do not use the Linux X-Windows graphical user interface printer configuration utility, because it does not work with Paxar print servers.
3. Create the spool directory: The lpd spool directory is usually located in the /usr/spool directory. To create a new spool directory, use the mkdir command; for example: mkdir /usr/spool/lpd/PaxarPrinter 4. Print using the standard lpr command: lpr –PPaxarPrinter 5.
7. Then use the Printer Manager in the Admintool utility under Open Windows as follows: Select Edit Select Add Select Add Access to Remote Printer At the PrinterName prompt, type any desired name for the print queue At the Printer Server prompt, type: name\!servicename (for example, PaxarPrinter\!BINARY_P1), where: name matches the print server name as entered in the host’s table. servicename is the print service name.
HP/UX Configuration To configure a print server using HP/UX 10.x, use the same program and these steps: 1. When you get a list of options, select Printers and Plotters. 2. Select LP Spooler. 3. Select Printers and Plotters. 4. Select Actions and then Add Remote Printer/Plotter. 5. Enter any name as the Printer Name (this will be the name of the print queue). 6. Enter the IP address of the print server as the Remote System Name. 7.
IBM AIX Configuration To configure a print server on IBM AIX 4.x, use the SMIT program as follows: 1. Enter smit and select Devices. 2. Select Printer/plotter. 3. Select Manage remote printer subsystem. 4. Select Client services. 5. Select Remote printer queues. 6. Select Add a remote queue. Enter the following remote queue settings: ♦ Name of queue to add (user selectable).Activate the queue (Yes).
3-10 Management Methods
TROUBLESHOOTING 4 First, make sure the printer is operating properly: 1. Is the printer online and does it have supplies? 2. If the printer is working correctly, test the connection between the printer and the print server by pushing the test button on the back of the printer for less than 5 seconds. 3. If the test page does not print, try resetting the print server to factory defaults by holding the test button for more than 5 seconds.
Use 6-inch long supply. If you are using supply that is shorter than 6 inches long, temporarily change your supply type to “continuous” to print the entire test label. After printing the test label, change your supply type to your previous setting. If a label does not print, check the printer's display to see if it shows a receiving status. If so, press Escape to exit receiving mode. Once you see “Online Ready” on the display, print a test label again.
Press Enter (on your host) to get the “#” prompt and enter “access” as the password. Press Enter to by-pass the user name. Once here, you have verified operation to the print server. At the “Local>” prompt, you can do a ping from the print server to any other device by typing set ip ping aa.bb.cc.dd This verifies that the print server can initiate communications. If this fails, the destination IP address has problems. Verify connection to the data port by starting a telnet to the printer using port 9100.
Troubleshooting Wireless Configuration Problems 1. Make sure your computer’s wireless adapter and/or access point is configured properly and matches your print server. 2. Make sure you have a good wireless signal from your PC (if your PC is wireless) and from the print server, the printer is within range (90 meters or 300 feet), and it is away from metal objects and other devices with radio signals (Bluetooth, 2.4 GHz cordless phones, and microwaves). 3.
Troubleshooting Network Configuration ♦ If you are using TCP/IP, make sure that your computer and the print server are on the same IP segment or can reach each other with a PING command from the host. The IP Address you assign to the print server must be on the same logical network as your host computers (e.g., if your computer has an IP address of 192.189.207.3, the print server should have an IP of 192.189.207.
Password This is the wireless print server configuration password. For security, the password is never shown. (The field displays asterisks (*) if you type characters into it.) You must know the password before WP-Admin will show you the Configuration Screen. Users should only put text into this field if they want to change the password. Ask your System Administrator or Network Manager for the correct password; be sure the Administrator/Manager is informed and concurs BEFORE the password is changed.
Boot Method This is the method the wireless print server uses to obtain an IP address. This can be set to Auto, DHCP, BOOTP, RARP, or Static. Auto will try DHCP, BOOTP and RARP, and then set to Static if the IP Address isn't set automatically by the other methods. If your network uses Static configuration, it will be necessary to set the Boot Method to Static and the IP to a particular address. Gateway (or Router) The Gateway or Router allows connections between different subnets.
Wireless Mode Ad-Hoc (sometimes referred to as Peer-to-Peer, Computerto-Computer, 802.11 Ad-Hoc, or IBSS compliant Ad-Hoc) modes are used when your wireless enabled PC is printing straight to the printer. Infrastructure mode is used when you have an Access point or base station as the hub of your wireless network. Pseudo Ad-Hoc is only used for testing and some older 802.11b implementations of Ad-Hoc. Auto mode attempts connection with each of the other methods in turn. NOTE: If the options on your 802.
Loading the Firmware Early versions of the software may have menus which differ slightly from those listed below. 1. Run the XAdmin32 utility from the Start menu, it should be found under START>Programs>Troy Group>Etherwind>XAdmin32. 2. Right-Click on the print server to be upgraded in the list, and select Load Firmware. 3. If you are using TCP/IP to upgrade, select TFTP PUT from this host.
Technical Support - Where to Get Help We offer several customer support options to assist you if you experience difficulties with your print server-equipped Paxar printer and/or 9876 Mobile Print Station; including telephone support, field systems consultants, repair services, warranty, and network support. Contact Paxar for any printing, battery, or label supplies issues with your printer or mobile printing station. See your Paxar sales representative for details of your support agreement.
TELNET CONSOLE COMMANDS A Use this appendix to configure the print server using Telnet. You must have a basic understanding of Telnet commands. For initial setup, do not use Telnet. Use Auto-discover mode. Once you have the IP address, you can use Telnet or a Web browser. You can use Telnet if you do not have access to the WP-Admin software. NOTE: The default port is Port 23. To reset the unit back to factory defaults, press and hold the black button on the print server card for about ten seconds.
5. To view the current wireless settings, type sh en (show wireless settings) and press Enter: WiFi Mode = INFRASTRUCTURE WiFi SSID: ABC1234 Speed = 11 AP density = LOW WEP is DISABLED AP MAC ADDRESS = 00 B1 F3 62 B1 88 Signal Quality = 68 Connected to SSID ABC1234 on channel 1 6. To show the current IP settings, type sh ip (show TCP/IP settings) and press Enter. IP is enabled IP address Subnet mask IP Gateway (via DHCP LPD banner LPD retries are 10.5.192.192 255.255.0.0 10.5.156.254 10.62.5.
General Commands From the list of commands, the brackets - [] indicate to pick one of the options listed, the items inside curly braces - {} are optional and do not need to be specified. For help at any time, type “Help” and a list of available commands appears. The Help command builds on itself, because for each command you type, more details appear for each option. Syntax: Help set DEFAULT Enet LOAd PAssword PORT PROtect SERVEr SERVIce SNMP STRing n "...
Syntax: Help set ip IP ACcess ee.ff.gg.hh} ADdress aa.bb.cc.dd ARP [EN/DI] BAnner [EN/DI] CHKSUM [EN/DI] BOot n ENable/DISable FTIme [EN/DI] KEepalive n MEthod PIng aa.bb.cc.dd PRObe [EN/DI] RArp flags nn REtry [EN/DI] ROuter aa.bb.cc.dd SUbnet aa.bb.cc.dd TImeout n WIndow nn LPD/TCP Parameters [EN/DI/ALL] aa.bb.cc.
DElete Removes configuration item. EXIT Exits console mode. HELP Displays the list of available commands. INIT Saves settings and initializes unit. PUrge Removes configuration item. SAVE Saves configuration settings. SET DEFAULT Sets print server to factory defaults. SET LOAD [EN/DI] Enables or disables firmware reload after exit. SET LOAD HOst Sets node name of boot host (NetWare firmware load). SET IP aa.bb.cc.dd Sets IP address of load host (TCP/IP firmware load).
SET PORT NBUF [EN/DI] Enables or disables no buffer support on parallel port. SET PORT FLow [NO/XO/CT/DS] Sets serial flow control to NONE, XON/OFF, CTS, or DTR. SET PORT PArity Sets serial port parity to NONE, EVEN/ODD, MARK, or SPACE. SET PORT SPeed Sets serial port baud rate. SET PORT STop [1/2] Sets serial port stop bits per character.
SHOw SERVEr Shows server parameters. SHOw SERVEr COunters Shows server statistics. SHOw SERVEr QUeue Shows print server internal queue. SHOw TEstpage Prints test page. SHOw VErsion Shows server firmware version. UNPROTECT Allows temporary access to SET commands when console is in protected mode. Use SET DEFAULT to permanently disable protected mode. ZEro Zeros statistical counts. 802.11b Wireless Commands SET ENet 802.11b Wireless Settings: SET ENet APDEN [LOW/MED/HI] 802.11b access point density.
SET ENet SPeed <1/2/5/11> Sets 802.11b wireless speed in Mpbs. SET ENet SSID “” Sets 802.11b wireless SSID. Use quotes if there is a space in SSID. This is case sensitive. SET ENet WEP [DI/64/128] Sets wired equivalent privacy encryption level to disabled, 64-bit, or 128-bit. TCP/IP Commands SET IP [EN/DI] Enables or disables IP processing SET IP ACcess [EN/DI]aa.bb.cc.dd [Mask ee.ff.gg.hh] Allows or prevents specified IP address from accessing print server.
SET IP RArp nn 1 no subnet 2 no router 3 neither Default - IP address is set with subnet mask and router that is same as address of host. SET IP REtry [EN/DI] Enables or disables LPD retry continuation SET IP ROuter aa.bb.cc.dd Sets default Router/Gateway address (or access point). SET IP SUBnet aa.bb.cc.dd Sets default Subnet mask. SET SERVIce IP [EN/DI] Enables or disables TCP/IP jobs on specified service. SET SERVIce TCP nn Sets TCP port number (>1023 on service).
SNMP Commands CLear SNMP CONtact Removes SNMP SysContact. CLear SNMP LOCation Removes SNMP SysLocation. SET SNMP GETCOMM Gets SNMP community. SET SNMP SETCOMM1 Set SNMP community 1 name. SET SNMP SETCOMM2 Set SNMP community 2 name. SET SNMP CONtact Set SNMP SysContact. SET SNMP LOCation Sets SNMP SysLocation. SET SNMP JETADmin [EN|DIS] Enables or disables JetAdmin.
Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Paxar reserves the right to make changes in the product and the programs and their availability at any time and without notice. Although Paxar has made every effort to provide complete and accurate information in this manual, Paxar shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual. ©2001 Paxar Americas, Inc.
Paxar Monarch Printers 9825 9850 9855 9860 TC9850ENOI Rev. AD 3/03 ©2001 Paxar Americas, Inc. All rights reserved.