User manual

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SmartNode 4520 & 4110 Series

VoIP Gateway Routers

User Manual

Sales Office: +1 (301) 975-1000

Technical Support: +1 (301) 975-1007

E-mail: support@patton.com

WWW: www.patton.com

Part Number: 07MD4524-GS, Rev. I

Revised: June 21, 2012

Important

This is a Class A device and is intended for use in a light industrial environment. It is not intended nor approved for use in an industrial

or residential environment.

Summary of content (78 pages)

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SmartNode 4520 & 4110 Series VoIP Gateway Routers User Manual Important This is a Class A device and is intended for use in a light industrial environment. It is not intended nor approved for use in an industrial or residential environment. Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Part Number: 07MD4524-GS, Rev.
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Patton Electronics Company, Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA tel: +1 (301) 975-1000 fax: +1 (301) 869-9293 support: +1 (301) 975-1007 web: www.patton.com e-mail: support@patton.com Trademark Statement The terms SmartWare and SmartView are trademarks of Patton Electronics Company. All other trademarks presented in this document are the property of their respective owners. Copyright © 2012, Patton Electronics Company. All rights reserved.
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Table of Contents Table of Contents ........................................................................................................................................... 3 About this guide ............................................................................................................................................. 6 Audience.................................................................................................................................................................
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SmartNode 4520 & 4110 Series User Manual Table of Contents Location and mounting requirements .............................................................................................................31 Installing the gateway router..................................................................................................................................31 Mounting the gateway router ..................................................................................................................
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SmartNode 4520 & 4110 Series User Manual Table of Contents FCC Part 68 (ACTA) Statement (FXO Ports).......................................................................................................56 Industry Canada Notice (FXO Ports) ....................................................................................................................56 B Specifications ......................................................................................................................................
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About this guide This guide describes the SmartNode 4110 and 4520 Series hardware, installation and basic configuration. For detailed software configuration information refer to the SmartWare Software Configuration Guide and the available Configuration Notes.
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SmartNode 4520 & 4110 Series User Manual About this guide Precautions Notes and cautions, which have the following meanings, are used throughout this guide to help you become aware of potential Router problems. Warnings relate to personal injury issues, and Cautions refer to potential property damage. Note Calls attention to important information. The shock hazard symbol and WARNING heading indicate a potential electric shock hazard.
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SmartNode 4520 & 4110 Series User Manual About this guide For units with an external power adapter, the adapter shall be a listed Limited Power Source. WARNING Hazardous network voltages are present in WAN ports regardless of whether power to the SmartNode is ON or OFF. To avoid electric shock, use caution WARNING when near WAN ports. When detaching the cables, detach the end away from the SmartNode first.
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SmartNode 4520 & 4110 Series User Manual About this guide General observations • Clean the case with a soft slightly moist anti-static cloth • Place the unit on a flat surface and ensure free air circulation • Avoid exposing the unit to direct sunlight and other heat sources • Protect the unit from moisture, vapors, and aggressive liquids Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide.
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Chapter 1 General information Chapter contents SmartNode Series VoIP routers overview...............................................................................................................11 SmartNode 4520 Series router ........................................................................................................................12 Ports descriptions ......................................................................................................................................
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SmartNode 4520 & 4110 Series User Manual 1 • General information SmartNode Series VoIP routers overview The SmartNode 4520 and 4110 Series VoIP Gateway Routers (see figure 1) combine IP routing, VPN/Security, and Quality of Service for up to 8 transparent voice and FAX calls over any IP or PSTN network. Leverage low-cost IP services with packet-voice for complete branch office voice and data connectivity. Figure 1.
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SmartNode 4520 & 4110 Series User Manual 1 • General information SmartNode 4520 Series router The SmartNode 4520 Series are compact VoIP Gateway Routers that support two to eight VoIP calls and various combinations of FXS and FXO ports (see figure 2). 10 /10 0E the rn et Vo ic eP ort s 0/3 0/2 0/1 0/0 FX S Figure 2.
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SmartNode 4520 & 4110 Series User Manual 1 • General information The port combinations are indicated in the extension of the model code.
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SmartNode 4520 & 4110 Series User Manual 1 • General information Ports descriptions The SmartNode 4520 Series rear panel ports are described in table 2. Table 2. Rear panel ports Port Location Description 10/100 Ethernet Rear panel RJ-45 connectors (see figure 16 on page 32) that connect the router to an Ethernet device (e.g., a cable or DSL modem, LAN hub or switch).
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SmartNode 4520 & 4110 Series User Manual 1 • General information Figure 4. SmartNode 4520 Series front panels Note For LED descriptions, refer to chapter 5, “LEDs status and monitoring” on page 47.
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SmartNode 4520 & 4110 Series User Manual 1 • General information SmartNode 4110 Series router The SmartNode 4110 Series are compact VoIP Gateways that support two to eight VoIP calls and various combinations of FXS and FXO ports (see figure 5). Vo ic eP ort s 0/3 0/2 0/1 0/0 FX S Figure 5.
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SmartNode 4520 & 4110 Series User Manual 1 • General information The port combinations are indicated in the extension of the model code.
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SmartNode 4520 & 4110 Series User Manual 1 • General information Ports descriptions The SmartNode 4110 Series rear panel ports are described in table 3. Table 3. Rear panel ports Port 10/100 Ethernet ETH 0/0 Location Description Rear panel RJ-45 connector (see figure 5 on page 16) that connects the router to an Ethernet device (a cable or DSL modem, LAN hub or switch, for example).
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SmartNode 4520 & 4110 Series User Manual 1 • General information Figure 7. SmartNode 4110 Series front panels Note For LED descriptions, refer to chapter 5, “LEDs status and monitoring” on page 47.
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Chapter 2 Applications overview Chapter contents Introduction ..........................................................................................................................................................21 Applications for SmartNode 4110 Series ...............................................................................................................21 SIP and H.323 terminal and PSTN gateways .................................................................................................
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SmartNode 4520 & 4110 Series User Manual 2 • Applications overview Introduction Patton’s SmartNode Media Gateway Routers deliver the features you need for advanced multiservice voice and data network applications. They combine high quality voice-over-IP with powerful quality of service routing functions to build professional and reliable VoIP networks. This chapter describes typical applications for which the SmartNodes are uniquely suited.
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SmartNode 4520 & 4110 Series User Manual 2 • Applications overview Application—Analog line extension over IP A virtual analog line can be created using an FXO and FXS model (see figure 9). The complete signaling and media (voice, fax, or modem) of the analog phone line is extended over IP. This enables a PBX analog extension line to be extended to a home office or satellite office.
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SmartNode 4520 & 4110 Series User Manual 2 • Applications overview Application—Private line automatic ringdown (PLAR) A private hot-line can be created by using two FXS models back-to-back (see figure 11). These can be found in use as courtesy phones at ATM’s, information kiosks, and emergency assistance pedestals. In this application, when one handset is picked-up, the remote handset immediately begins ringing. When the remote handset is picked-up, the speech path is completed.
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SmartNode 4520 & 4110 Series User Manual 2 • Applications overview Application—PBX toll bypass gateway The gateways can be used to provide toll bypass over an IP WAN (see figure 13). The call routing in this case is provided by the PBX systems. A call routed to the FXS gateway can be relayed on a port-to-port basis or depending on the dialed-number to the remote gateway.
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SmartNode 4520 & 4110 Series User Manual 2 • Applications overview Application—SOHO off-premise extension For a SOHO/telecommuter, the SmartNode 4520 Series router can provide an off-premise extension to the corporate network (see figure 14). Along with the analog line extension features, the SmartNode provides Internet access and VPN connectivity to the main office.
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SmartNode 4520 & 4110 Series User Manual 2 • Applications overview Application—Single-phone PSTN and VoIP access The SmartNode 4520 Series with a combination of FXS and FXO ports can be used to make and receive calls via PSTN and Internet calling services over the same telephone handset (see figure 15). Using individually configurable routing tables, an outbound call can be directed to the local PSTN connection or to an Internet telephony service provider (ISTP).
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Chapter 3 Hardware installation Chapter contents Planning the installation........................................................................................................................................28 Installation checklist .......................................................................................................................................29 Site log ...............................................................................................................................
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SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation Planning the installation Before you start the actual installation, it is strongly recommended that you gather all the information needed to install and setup the device. See table 4 for an example of what pre-installment checks you might need to carry out. Having carried out the pre-installation checks enables you to install and set up your gateway router into an existing infrastructure with confidence.
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SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation Installation checklist The installation checklist (see table 4) lists the tasks for installing a SmartNode 4520 or 4110 Series router. Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 4520 or 4110 Series router, include a copy of the completed checklist in your site log. Table 4.
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SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in table 5. Table 5.
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SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation Location and mounting requirements The SmartNode router is intended to be placed on a desktop or similar sturdy, flat surface that offers easy access to the cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you should consider the need to access the unit for future upgrades and maintenance.
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SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation Installing an interface cable on the router’s FXS and FXO interface ports The gateway comes with at least two FXS or FXO analog ports—or a combination of FXS and FXO ports—(see figure 16) located on the back of the router. The FXS interfaces are connected to analog devices via cables (see figure 17) terminated with RJ-11 connectors (see figure 19 and table 6 on page 33 for pin-out information).
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SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation 10 /10 0E the rn et ET H 0/1 Vo ic ET H eP ort 0/0 s 0/3 0/2 0/1 0/0 FX S Figure 18. Analog FXO connection Figure 19. RJ-11 pinout diagram Table 6.
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SmartNode 4520 & 4110 Series User Manual Note 3 • Hardware installation Unit must not connect directly to telecom network voltage (TNV). Installing the Ethernet cable The SmartNode 4520 Series has automatic MDX (auto-cross-over) detection and configuration on the Ethernet ports. Any of the two ports can be connected to a host or hub/switch with a straight-through wired cable (see figure 20 on page 34).
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SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation Figure 21.
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SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation Connecting to external power source CAUTION The terminal block header to which the wires are secured provides the disconnect for the SmartNode. Take proper measures to ensure that it is not permanently fastened to the receptacle mounted on the chassis. The router comes with an internal or external power supply. This section describes installing the power cord into the router.
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SmartNode 4520 & 4110 Series User Manual 3 • Hardware installation The router power supply automatically adjusts to accept an input voltage from 100 to 240 VAC (50/60 Hz). CAUTION Verify that the proper voltage is present before plugging the power cord into the receptacle. Failure to do so could result in equipment damage. 3. Verify that the AC power cord included with your router is compatible with local standards.
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Chapter 4 Getting started with the SmartNode Chapter contents Introduction ..........................................................................................................................................................39 1. Configure IP address .........................................................................................................................................40 Power connection and default configuration .......................................................................
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SmartNode 4520 & 4110 Series User Manual 4 • Getting started with the SmartNode Introduction This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Patton SmartNodes can be used for a wide variety of IP-based network applications. To support and ease the configuration of the SmartNodes configuration, templates for the most important applications are available on the Patton server at www.patton.com/voip.
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SmartNode 4520 & 4110 Series User Manual 4 • Getting started with the SmartNode 1. Configure IP address The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and mechanical serviceability. CAUTION Power connection and default configuration First the SmartNode must be connected to the mains power supply with the power cable.
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SmartNode 4520 & 4110 Series User Manual 4 • Getting started with the SmartNode • 8 bit • 1 stop bit • No flow control Login Accessing your SmartNode via the local console port (or via a Telnet session) causes the login screen to display. Type the factory default login: administrator and leave the password empty. Press the Enter key after the password prompt. login:administrator password: 172.16.40.
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SmartNode 4520 & 4110 Series User Manual 4 • Getting started with the SmartNode 2. Connect the SmartNode to the network CAUTION The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and mechanical serviceability. Depending whether you connect the SmartNode to a host directly or via a hub or switch either straightthrough wired or cross-over cables must be used (see figure 26).
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SmartNode 4520 & 4110 Series User Manual 4 • Getting started with the SmartNode 172.16.1.99(if-ip)[eth0]# After the SmartNode has been rebooted the new start up configuration will be activated. 172.16.1.99(if-ip)[eth0]#reload Running configuration has been changed.
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SmartNode 4520 & 4110 Series User Manual 4 • Getting started with the SmartNode Start-up with factory configuration Step Command Purpose 1 RedBoot> fis load Copies the SmartWare application image from the persistent memory (flash:) to the volatile memory (RAM) from where it will be executed. 2 RedBoot> go -s factory-config Starts the SmartWare application telling it to use ‘factory-config’ as startup configuration.
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SmartNode 4520 & 4110 Series User Manual Step 8 4 • Getting started with the SmartNode Command RedBoot> go Purpose Starts the application image that was downloaded into the volatile memory (RAM). Note With the Bootloader, only the Ethernet interface 0/0 is available. The Bootloader applies the IP address, subnet mask, and default gateway that were last configured by the Bootloader itself or by another application (e.g. SmartWare).
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SmartNode 4520 & 4110 Series User Manual 4 • Getting started with the SmartNode Load a new application image (SmartWare) via the serial link The Bootloader supports the ‘X-Modem’ and ‘Y-Modem’ protocols to download application images via the serial link of the console.
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Chapter 5 LEDs status and monitoring Chapter contents Status LEDs...........................................................................................................................................................
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SmartNode 4520 & 4110 Series User Manual 5 • LEDs status and monitoring Status LEDs This chapter describes SmartNode gateway router front panel LEDs. Figure 27 shows SmartNode 4520 Series LEDs, figure 28 on page 49 shows SmartNode 4110 Series LEDs. LED definitions are listed in table 9 on page 50. Figure 27.
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SmartNode 4520 & 4110 Series User Manual 5 • LEDs status and monitoring Figure 28.
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SmartNode 4520 & 4110 Series User Manual 5 • LEDs status and monitoring Table 9. SmartNode LED Indications LED Description Note If an error occurs, all LEDs will flash once per second. Power When lit, indicates power is applied. Off indicates no power applied. Run When lit, indicates normal operation. Flashes once per second during boot (startup).
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Chapter 6 Contacting Patton for assistance Chapter contents Introduction ..........................................................................................................................................................52 Contact information..............................................................................................................................................52 Warranty Service and Returned Merchandise Authorizations (RMAs).....................................................
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SmartNode 4520 & 4110 Series User Manual 6 • Contacting Patton for assistance Introduction This chapter contains the following information: • “Contact information”—describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the RAS warranty and obtaining a return merchandise authorization (RMA). Contact information Patton Electronics offers a wide array of free technical services.
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SmartNode 4520 & 4110 Series User Manual 6 • Contacting Patton for assistance Return for credit policy • Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment. • 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price). • Over 60 days: Products will be accepted for repairs only. RMA numbers RMA numbers are required for all product returns.
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Appendix A Compliance Chapter contents Compliance ...........................................................................................................................................................55 EMC Compliance: ..........................................................................................................................................55 Safety Compliance: ................................................................................................................................
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SmartNode 4520 & 4110 Series User Manual A • Compliance Compliance EMC Compliance: • FCC Part 15, Class A • EN55022, Class A • EN55024 Safety Compliance: • UL60950-1/CSA C22.2 No.
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SmartNode 4520 & 4110 Series User Manual A • Compliance Radio and TV Interference (FCC Part 15) This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in strict accordance with the manufacturer's instructions—may cause interference to radio and television reception.
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SmartNode 4520 & 4110 Series User Manual A • Compliance customer should be aware that compliance with the above condition may not prevent degradation of service in some situations. Repairs to some certified equipment should be made by an authorized maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
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Appendix B Specifications Chapter contents DSP.......................................................................................................................................................................59 Voice connectivity .................................................................................................................................................59 Connectivity.....................................................................................................................
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SmartNode 4520 & 4110 Series User Manual B • Specifications DSP One or two 4-channel DSPs Voice connectivity 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN EuroPOTS (ETSI EG201 188) Programmable AC impedance, feeding, and ring voltage; On-Hook Voltage 29VDC Caller-ID Type-1 FSK and ITU V.23/Bell 202 generation Connectivity 2 10/100 Full Duplex/Autosensing Ethernet RJ-45 Voice processing (signalling dependent) Voice codes: • G.711 A-Law/ -Law (64 kbps) • G.726 (ADPCM 40, 32, 24, 16 kpbs) • G.
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SmartNode 4520 & 4110 Series User Manual B • Specifications Voice signalling H.323v4 • RAS, H.225, H.245 • Fast-connect, early H.245 • Gatekeeper autodiscovery • Alias registration • Overlap sending • Empty capability set (call transfer, hold) • H.323v1 call transfer, hold ISDN over IP (ISoIP) • H.323 GW and GK compatible • H.
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SmartNode 4520 & 4110 Series User Manual B • Specifications IPSEC AH & ESP Modes Manual Key; IKE optional AES/DES/3DES Encryption Management Industry standard CLI with local console (RJ-45, RS-232, 9600 bps, 8, N, 1), and remote Telnet access TFTP configuration & firmware loading SNMP v1 agent (MIB II and private MIB) Built-in diagnostic tools (trace, debug) Java™ Applet; HPOV Integration with NNM Operating environment Operating temperature 32–104°F (0–40°C) Operating humidity 5–80% (non condensing) Sy
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SmartNode 4520 & 4110 Series User Manual B • Specifications Power supply The terminal block header to which the wires are secured provides the disconnect for the SmartNode. Take proper measures to ensure that it is not permanently fastened to the receptacle mounted on the chassis. CAUTION AC version Internal power supply 100–240 VAC, 50/60 Hz, 200 mA DC version 12 VDC, 1.
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SmartNode 4520 & 4110 Series User Manual B • Specifications Table 11. SmartNode Models and their Unique sysObjectID (Continued) SmartNode Model SysObjectID SN4118-4JS4JO .iso.org.dod.internet.private.enterprises.patton.products.sn4xxx.14 1.3.6.1.4.1.1768.2.4.5.14 SN4524-JS .iso.org.dod.internet.private.enterprises.patton.products.sn4xxx.1 1.3.6.1.4.1.1768.2.4.5.1 SN4526-JS .iso.org.dod.internet.private.enterprises.patton.products.sn4xxx.3 1.3.6.1.4.1.1768.2.4.5.3 SN4528-JS .iso.org.dod.internet.
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Appendix C Cabling Chapter contents Introduction ..........................................................................................................................................................65 Serial console.........................................................................................................................................................65 Ethernet 10Base-T and 100Base-T ........................................................................................................
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SmartNode 4520 & 4110 Series User Manual C • Cabling Introduction This section provides information on the cables used to connect the SmartNode and the interface cards to the existing network infrastructure and to third party products. The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and mechanical serviceability.
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SmartNode 4520 & 4110 Series User Manual C • Cabling Ethernet 10Base-T and 100Base-T CAUTION The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and mechanical serviceability. Ethernet devices (10Base-T/100Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. Use a cross-over cable to a host, or a straight cable to a hub.
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SmartNode 4520 & 4110 Series User Manual C • Cabling Figure 31.
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SmartNode 4520 & 4110 Series User Manual C • Cabling Analog FXS CAUTION The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and mechanical serviceability. Applicable to SmartNodes equipped with FXS ports.
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SmartNode 4520 & 4110 Series User Manual C • Cabling Analog FXO The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and mechanical serviceability. CAUTION Applicable to SmartNodes equiped with FXO ports. The FXO ports are connected to analog phone lines via cables terminated with RJ-11 connectors (see section “FXO port” on page 72 for details on port pinouts).
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Appendix D Port pin-outs Chapter contents Introduction ..........................................................................................................................................................71 Console port..........................................................................................................................................................71 Ethernet 10Base-T and 100Base-T port ..............................................................................................
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SmartNode 4520 & 4110 Series User Manual D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port Configuration settings: 9600 bps, 8 bits, no parity, no flow control Figure 34. EIA-561 (RJ-45 8-pin) port Note Pins not listed are not used. Ethernet 10Base-T and 100Base-T port Table 12. RJ-45 socket Note Introduction Pin Signal 1 TX+ 2 TX- 3 RX+ 6 RX- Pins not listed are not used.
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SmartNode 4520 & 4110 Series User Manual D • Port pin-outs FXS port The FXS ports use an RJ-11 connector with 6 positions. The midle two positions 3 and 4 are used according to table 13. Table 13. RJ-11 socket Note Pin Signal 3 Ring (-) 4 Tip (+) Pins not listed are not used. FXO port The FXO ports use an RJ-11 connector with 6 positions. The midle two positions 3 and 4 are used according to table 14. Table 14.
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Appendix E SmartNode 4110 Series factory configuration Chapter contents Introduction ..........................................................................................................................................................
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SmartNode 4520 & 4110 Series User Manual E • SmartNode 4110 Series factory configuration Introduction The factory configuration settings for SmartNode 4110 Series devices are as follows: #----------------------------------------------------------------# # # # 4110 Series # # Factory configuration file # # # #----------------------------------------------------------------# sntp-client sntp-client server primary 129.132.2.
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Appendix F SmartNode 4520 Series factory configuration Chapter contents Introduction ..........................................................................................................................................................
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SmartNode 4520 & 4110 Series User Manual F • SmartNode 4520 Series factory configuration Introduction The factory configuration settings for SmartNode 4520 Series devices are as follows: #----------------------------------------------------------------# # # # 4520 Series # # Factory configuration file # # # #----------------------------------------------------------------# dns-relay sntp-client sntp-client server primary 129.132.2.
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Appendix G Installation checklist Chapter contents Introduction ..........................................................................................................................................................
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SmartNode 4520 & 4110 Series User Manual G • Installation checklist Introduction This appendix lists the tasks for installing a SmartNode 4520 or 4110 Series router (see table 15) . Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 4520 or 4110 Series router, include a copy of the completed checklist in your site log. Table 15.