USER MANUAL Model 2192/USB/V.92 USB Modem Part# 07M2192 Rev. A Doc# 09401U2-001 Revised 10/26/04 An ISO-9001 Certified Company SALES OFFICE +1 (301) 975-1000 TECHNICAL SUPPORT +1 (301) 975-1007 www.patton.
CONTENTS 1.0 1.1 1.2 1.3 Compliance and Trademarks..................................................... FCC Notice ................................................................................... FCC Requirement......................................................................... Trademark Acknowledgements .................................................... 3 3 3 4 2.0 2.1 2.2 General Information.................................................................... Package Contents ...............
1.0 COMPLIANCE AND TRADEMARKS 1.1 FCC NOTICE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
The REN is useful in determining the quantity of devices you may connect to your telephone line and still have those entire devices ring when your telephone number is called. In most, but not all area, the sum of the RENs of all devices connected to one line should not exceed five (5). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area.
2.0 GENERAL INFORMATION Congratulations on your purchase of this USB Modem. The Model 2192/USB/V.92 Modem features the latest innovations in high speed modem design to make electronic communication faster and easier, including V.92 compatibility. This manual will show you how to install and properly use the modem in order to take full advantage of its features. If any questions or problems arise during installation or use of this product, contact Patton Electronics Technical Support at +1 (301) 975-1007.
• Modem-on-Hold • V.44 Data Compression QuickConnect Allows your modem to connect to the ISP faster than before. Very simply, QuickConnect shortens the time it takes to make a connection by remembering the phone line and ISP characteristics, then storing them for later usage. QuickConnect cuts the modem handshake time in half for most calls. PCM Upstream Boosts the upstream data rates between you and your ISP to reduce upload times for large files and email attachments.
3.0 INSTALLATION This chapter contains the following sections that describe installing the modem driver software: • Section 3.1, “Setting Up the Modem in Windows 98” on page 7 • Section 3.2, “Setting Up the Modem in Windows ME” on page 11 • Section , “Congratulations! The modem is installed.” on page 12 • Section , “Congratulations! The modem is installed.” on page 13 3.1 SETTING UP THE MODEM IN WINDOWS 98 This section describes how to install your Model 2192 USB modem in Windows.
1. Insert the CD into your CD-ROM and the system will execute the setup.exe automatically. The Modem Installation window (see Figure 2) will appear. Click to begin installing the modem driver. Figure 2. Modem Installation window 2. When the Setup Complete message displays (see Figure 3), Click . Figure 3.
3. Connect one end of the USB cable supplied with the modem to the USB port on the modem (see Figure 4). Figure 4. USB port location 4. Connect the other end of the cable to one of the PC’s USB ports. The port is usually labeled with the symbol shown in Figure 5. Figure 5.
5. Plug one end of the RJ-11 cable supplied with the modem into the RJ-11 jack (see Figure 6). Figure 6. RJ-11 port location 6. Plug the other end of the RJ-11 cable into the modular jack on the wall outlet or optional T adapter. 7. Verify that the red POWER LED on the modem (see Figure 7) is lit. Figure 7.
8. Windows 98 detects the USB modem automatically and displays the message Add New Hardware Wizard, click Next to continue (see Figure 8). Figure 8. Add New Hardware Wizard window Congratulations! The modem is installed. 3.2 SETTING UP THE MODEM IN WINDOWS ME This section describes how to install your Model 2192 USB modem in Windows. When installed, the installation should look like the diagram shown in Figure 1 on page 7.
5. Plug one end of the RJ-11 cable supplied with the modem into the RJ-11 jack (see Figure 6 on page 10). 6. Plug the other end of the RJ-11 cable into the modular jack on the wall outlet or optional T adapter. 7. Verify that the red POWER LED on the modem (see Figure 7 on page 10) is lit. 8. Windows ME detects the USB modem automatically and displays the message Found New Hardware Wizard”, click Next to continue (see Figure 9). Figure 9.
3. Plug one end of the RJ-11 cable supplied with the modem into the RJ-11 jack (see Figure 6 on page 10). 4. Plug the other end of the RJ-11 cable into the modular jack on the wall outlet or optional T adapter. 5. Verify that the red POWER LED on the modem (see Figure 7 on page 10) is lit. 6. Windows 2000 detects the USB modem automatically and displays the message Found New Hardware Wizard”, click Cancel to continue (see Figure 10). Figure 10. Found New Hardware Wizard 7.
Note The connection diagram in Figure 1 on page 7 includes an optional RJ-11 modular T adapter so the USB modem and a telephone can share the same telephone wall jack. If you will not be sharing the wall jack, it is not necessary to install a T adapter. 1. Connect one end of the USB cable supplied with the modem to the USB port on the modem (see Figure 4 on page 9). 2. Connect the other end of the cable to one of the PC’s USB ports. The port is usually labeled with the symbol shown in Figure 5 on page 9.
7. Insert the CD into your CD-ROM and the system will execute the setup.exe automatically. The Modem Installation window (see Figure 2 on page 8) will appear. Click to begin installing the modem driver. 8. When the Setup Complete message displays (see Figure 3 on page 8), Click . Congratulations! The modem is installed.
4.0 SETTING UP AND USING MODEM-ON-HOLD The modem-on-hold feature requires the following: • Internet service from an ISP that supports V.92—Verify that your ISP supports V.92 MOH. Be sure to ask how long an Internet call can be left on hold before your Internet session will be disconnected.
The SmartUSB56 Voice Modem Properties control panel displays (see Figure 13). Figure 13. V.92 Features panel 2. Click the Modem on Hold tab (see Figure 13). Verify that the Enable Incoming Modem on Hold box is checked (see Figure 14). Figure 14.
3. Select what you want the modem to do when a phone call is received while you’re online (see Figure 14 on page 17). 4. Click the OK button to save changes and close the control panel. Selecting the country/area 1. Left mouse click on Start > Settings > Control Panel > Modem Settings (see Figure 15). Figure 15. Selecting the Modem Settings panel 2. Click on the Configuration tab to bring it to the front of the panel.
3. Select the country or area where the 2192 Modem is installed by selecting from the Country/Area pop-up menu (see Figure 16). Figure 16. Configuration panel Enabling the speaker (optional) 1. Click on the Speaker tab (see Figure 17). You can choose to enable your PC speakers to play sounds representing activities of the modem. The modem will play modem connection tones during the connection process and, while using modem on hold, will play a ringing sound upon the arrival of a call. Figure 17.
2. Click on the Soft Speaker > Enabled box so a check mark appears. 3. Move the speaker volume slider (see Figure 17 on page 19) to the desired setting. 4.2 CONNECTING AND LOGGING ONTO YOUR ISP Connect to your ISP as usual. After connecting, you will see an icon in the system tray (see Figure 18), indicating that the modem is online. Figure 18. System tray 4.
Making an outgoing call while online 1. To make an outgoing call while online, click on the icon in the system tray, the SmartUSB56 Voice Modem panel displays (see Figure 19) Figure 19. SmartUSB56 Voice Modem panel 2. Select the Modem On Hold tab (see Figure 19). 3. Click on the Make a Phone Call button (see Figure 19). Figure 20. Making a phone call window 4. Your Internet connection is temporarily suspended when the Making a phone call window displays (see Figure 20).
Note Your ISP controls how long the Internet connection can be on hold. 5. When your call is complete, click on the Resume my Internet Connection button (see Figure 20 on page 21). While your Internet connection is resuming, you will see the Resuming Your Internet Connection window (see Figure 21). Figure 21.
nection (see Figure 22). You will also hear a ringing sound if you have configured the Modem Settings control panel to have Soft Speaker enabled. Figure 22. Receiving Phone Call window 3. If you choose to answer the call, the Receiving Phone Call window changes to show the Remaining hold time timer (see Figure 23). Figure 23. Receiving Phone Call window with Remaining hold time timer You now can pick up a telephone handset and start your conversation. Note The telephone handset will not ring.
Note If you do not finish your call before the timer expires, your voice call will automatically be disconnected and you may also lose your Internet connection. To avoid this, there are two workarounds: • Ask the person to whom you are speaking to hang up before the timer expires and call you back in a minute. Then resume your Internet connection until the caller contacts you again, this way the conversation can continue on indefinitely, although in segments.
5.0 DIAGNOSTICS 5.1 WINDOWS 98/ME 1. Select Start > Settings >Control Panels. Then double-click on the Modems icon. 2. Click on the Diagnostics tab. 3. Select the COM Port that the modem is using and click on the More Info… button to start the test. 4. If your modem is responding to AT commands correctly, it means that your modem is working properly. Click OK to exit from diagnostics testing. 5.2 WINDOWS 2000/XP 1. Select Start > Settings > Control Panels.
Notes _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ __________________________________________
Notes _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ __________________________________________
Notes _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ __________________________________________
