Model 2292 & 2294 Leased-Line Extenders over IP Getting Started Guide Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com : Part Number: 07M2292-GS, Rev.
Patton Electronics Company, Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA tel: +1 (301) 975-1000 fax: +1 (301) 869-9293 support: +1 (301) 975-1007 web: www.patton.com e-mail: support@patton.com Trademark Statement The terms SmartWare and SmartView are trademarks of Patton Electronics Company. All other trademarks presented in this document are the property of their respective owners. Copyright © 2009, Patton Electronics Company. All rights reserved.
Summary Table of Contents 1 General information...................................................................................................................................... 14 2 Applications overview.................................................................................................................................... 19 3 Hardware installation....................................................................................................................................
Table of Contents Summary Table of Contents ........................................................................................................................... 3 Table of Contents ........................................................................................................................................... 4 List of Figures ................................................................................................................................................. 6 List of Tables ...
Model 2292 & 2294 Series Getting Started Guide Table of Contents Warranty coverage ..........................................................................................................................................39 RMA numbers ................................................................................................................................................40 A Compliance information ......................................................................................................
List of Figures 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 SmartNode extender (SmartNode 2294 shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Examples of SmartNode 2292 and 2294 Series rear panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 SmartNode 2294 power input connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
List of Tables 1 2 3 4 5 6 7 8 9 10 11 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About this guide This guide describes the SmartNode 2294 and 2292 Series hardware, installation and basic configuration. For detailed software configuration information refer to the SmartWare Software Configuration Guide and the available Configuration Notes.
About this guide Model 2292 & 2294 Series Getting Started Guide Precautions Notes and cautions, which have the following meanings, are used throughout this guide to help you become aware of potential extender problems. Warnings relate to personal injury issues, and Cautions refer to potential property damage. Note Calls attention to important information. The shock hazard symbol and WARNING heading indicate a potential electric shock hazard.
Model 2292 & 2294 Series Getting Started Guide About this guide Safety when working with electricity • This device contains no user serviceable parts. The equipment shall be • • • • • returned to Patton Electronics for repairs, or repaired by qualified service personnel. Mains Voltage: Do not open the case when the power cord is connected. For systems without a power switch, line voltages are present within the power supply when the power cord is connected.
About this guide Model 2292 & 2294 Series Getting Started Guide Preventing electrostatic discharge damage When starting to install interface cards place the interface card on its shielded plastic bag if you lay it on your bench. Electrostatic Discharge (ESD) can damage equipment and impair electrical circuitry. It occurs when electronic printed circuit cards are improperly handled and can result in complete or intermittent failures.
Model 2292 & 2294 Series Getting Started Guide About this guide Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide. General conventions The procedures described in this manual use the following text conventions: Table 1. General conventions Convention Garamond blue type Meaning Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading.
About this guide 13 Model 2292 & 2294 Series Getting Started Guide
Chapter 1 General information Chapter contents SmartNode Series Leased-Line Extenders overview................................................................................................15 SmartNode 2292 and 2294 Leased-Line Extenders .........................................................................................16 Ports descriptions ......................................................................................................................................17 Reset button behavior .
Model 2292 & 2294 Series Getting Started Guide 1 • General information SmartNode Series Leased-Line Extenders overview The SmartNode 2292 and 2294 Series Leased-Line Extenders (see figure 1) combine IP routing, VPN/Security, and Quality of Service for up to 4 transparent voice channels and FAX calls over any IP or PSTN network. Leverage low-cost IP services with packet-voice for complete branch office voice and data connectivity. Figure 1.
Model 2292 & 2294 Series Getting Started Guide 1 • General information SmartNode 2292 and 2294 Leased-Line Extenders The SmartNode 2292 and 2294 models are compact Leased-Line Extenderss over IP that support two or four VoIP channels, depending on the number of ports (see figure 2). Model 2292 Ports Reset , 1.25A ETH 0/1 ETH 0/0 Model 2294 Ports , 1.25A Reset ETH 0/1 ETH 0/0 ,1 .25 A Re se t ET H 0/1 ET H 0/0 Po rts Figure 2.
Model 2292 & 2294 Series Getting Started Guide 1 • General information External power supply connector (accepts 12 VDC, 1.25 A, from external AC adapter) Ports , 1.25A Reset ETH 0/1 ETH 0/0 ,1 .25 A Re se t ET H 0/1 ET H 0/0 Po rts Figure 3. SmartNode 2294 power input connectors Ports descriptions The SmartNode 2292 Series rear panel ports are described in table 2. Table 2.
Model 2292 & 2294 Series Getting Started Guide 1 • General information • To restart the unit in bootloader mode (to be used only by trained SmartNode technicians)—Start with the unit powered off. Press and hold the Reset button while applying power to the unit. Release the Reset button when the Power LED starts blinking so the unit will enter bootloader mode.
Chapter 2 Applications overview Chapter contents Typical application ................................................................................................................................................20 Leased-line extension ......................................................................................................................................
Model 2292 & 2294 Series Getting Started Guide 2 • Applications overview Typical application Leased-line extension The SmartNode 2292 and 2294 Series Leased-Line Extenders allow you to save big on leased line costs. Using only one extender on each side, audio information on up to four leased-lines can be transported over a packetbased network. This essentially ensures that with just Internet access at two locations, four leased lines between these two locations can be established.
Chapter 3 Hardware installation Chapter contents Planning the installation ........................................................................................................................................22 Installation checklist ........................................................................................................................................23 Site log .............................................................................................................................
Model 2292 & 2294 Series Getting Started Guide 3 • Hardware installation Planning the installation Before you start the actual installation, it is strongly recommended that you gather all the information needed to install and setup the device. See table 3 for an example of what pre-installment checks you might need to carry out. Having carried out the pre-installation checks enables you to install and set up your SmartNode extender into an existing infrastructure with confidence.
Model 2292 & 2294 Series Getting Started Guide 3 • Hardware installation Installation checklist The installation checklist (see table 3) lists the tasks for installing a SmartNode 2292 or 2294 Series extender. Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 2292 or 2294 Series extender, include a copy of the completed checklist in your site log. Table 3.
Model 2292 & 2294 Series Getting Started Guide 3 • Hardware installation Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in table 4. Table 4.
Model 2292 & 2294 Series Getting Started Guide 3 • Hardware installation Location and mounting requirements The SmartNode extender is intended to be placed on a desktop or similar sturdy, flat surface that offers easy access to the cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you should consider the need to access the unit for future upgrades and maintenance.
Model 2292 & 2294 Series Getting Started Guide 3 • Hardware installation Installing an interface cable on the extender’s voice ports The SmartNode extender comes with at least two voice ports (see figure 6) located on the back of the extender. The voice ports are connected to analog devices via cables (see figure 7) terminated with RJ-11 connectors (see figure 9 and table 5 on page 27 for pin-out information). Voice ports Ethernet connectors Ports , 1.25A Reset ETH 0/1 ETH 0/0 ,1 .
Model 2292 & 2294 Series Getting Started Guide 3 • Hardware installation ,1 .25 A Re se t ET H PSTN wall plate 0/1 ET H 0/0 Po rts RJ-11, male RJ-11, male Figure 8. Analog connection 94 22 IP r de No Ove art der Sm Exten se d-L in e le so Con k in 0 0 0 /0 0 rts k 1 0 Po in L et 1 in L IP L En et 0 P o w e R r u n V o En k 1 0 0 M A cti v ity 0 M A cti v ity /1 /2 /3 Lea 123456 654321 Socket Plug Figure 9. RJ-11 pinout diagram Table 5.
Model 2292 & 2294 Series Getting Started Guide 3 • Hardware installation Installing the Ethernet cable The SmartNode 2292 Series has automatic MDX (auto-cross-over) detection and configuration on the Ethernet ports. Any of the two ports can be connected to a host or hub/switch with a straight-through wired cable (see figure 10 on page 28). Ethernet devices (10Base-T or 100Base-T) are connected to the SmartNode’s Ethernet ports (see table 6 for port pin-out listing) via a cable terminated with RJ-45 plugs.
Model 2292 & 2294 Series Getting Started Guide 3 • Hardware installation ,1 .25 A Re se t ET H 0/1 ET H 0/0 Po rts Host Cross-over cable Twisted pair 1 Twisted pair 2 RJ-45, male RJ-45, Tx+ 1 1 TX+ Tx- 2 2 TX- Rx+ 3 3 RX+ Rx- 6 6 RX- Figure 11.
Model 2292 & 2294 Series Getting Started Guide 3 • Hardware installation Connecting to external power source The extender comes with an external power supply. This section describes installing the power cord into the extender. Do the following: Note Do not connect the power cord to the power outlet at this time. 1. Insert the barrel type connector end of the AC power cord into the external power supply connector (see figure 12). External power supply connector (accepts 12 VDC, 1.
Model 2292 & 2294 Series Getting Started Guide 3 • Hardware installation 4 29 e 2 IP od Over tN ar nder m S Exte L in k ed -L in e ole ns Co 0 /3 0 /2 0 /1 0 /0 L in k 1 0 0 M A cti vit y as rts Po 1 et En 0 et En P o w e R r u n V o IP L in k 1 0 0 M A cti vit y Le SmartNode 2294 Leased-Line Extender Over IP nk r we n Po Ru P I Vo Li ity M tiv nk 0 Li 10 Ac ity 0M tiv nk Li 10 Ac 0 1 2 3 0/ 0/ 0/ 0/ Console Power VoIP Link Run Enet 0 Link Enet 0 100M Enet 0 Activity
Chapter 4 Getting started with the SmartNode Chapter contents Introduction ..........................................................................................................................................................33 Configure the IP address........................................................................................................................................34 Power connection and default configuration ........................................................................
Model 2292 & 2294 Series Getting Started Guide 4 • Getting started with the SmartNode Introduction This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Patton SmartNodes can be used for a wide variety of IP-based network applications. To support and ease the configuration of the SmartNodes configuration, templates for the most important applications are available on the Patton server at www.patton.com/voip.
Model 2292 & 2294 Series Getting Started Guide 4 • Getting started with the SmartNode Configure the IP address Power connection and default configuration First the SmartNode must be connected to the mains power supply with the power cable. Wait until the 'Run' LED stops blinking and lights constantly. Now the SmartNode is ready. The factory default configuration for the Ethernet interface IP addresses and network masks are listed in table 7. Table 7.
Model 2292 & 2294 Series Getting Started Guide 4 • Getting started with the SmartNode Login 1. Accessing your SmartNode via the local console port (or via a Telnet session) causes the login screen to display. Type the factory default login: administrator and leave the password empty. Press the Enter key after the password prompt. login:administrator password: 172.16.40.1> 2. After you have successfully logged in you are in the operator execution mode, indicated by > as command line prompt.
Chapter 5 LEDs status and monitoring Chapter contents Status LEDs...........................................................................................................................................................
Model 2292 & 2294 Series Getting Started Guide 5 • LEDs status and monitoring Status LEDs This chapter describes SmartNode VoIP extender front panel LEDs. Figure 16 shows SmartNode 2292 and 2294 Series LEDs. LED definitions are listed in table 8 on page 37.
Chapter 6 Contacting Patton for assistance Chapter contents Introduction ..........................................................................................................................................................39 Contact information..............................................................................................................................................39 Warranty Service and Returned Merchandise Authorizations (RMAs).....................................................
Model 2292 & 2294 Series Getting Started Guide 6 • Contacting Patton for assistance Introduction This chapter contains the following information: • “Contact information”—describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the RAS warranty and obtaining a return merchandise authorization (RMA). Contact information Patton Electronics offers a wide array of free technical services.
Model 2292 & 2294 Series Getting Started Guide 6 • Contacting Patton for assistance Return for credit policy • Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment. • 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price). • Over 60 days: Products will be accepted for repairs only. RMA numbers RMA numbers are required for all product returns.
Appendix A Compliance information Chapter contents Compliance ...........................................................................................................................................................42 EMC ...............................................................................................................................................................42 Safety .......................................................................................................................
Model 2292 & 2294 Series Getting Started Guide A • Compliance information Compliance EMC • EN55022, Class A • EN55024 Safety • EN60950 CE Declaration of Conformity This equipment conforms to the requirements of Council Directive 1999/5/EC on the approximation of the laws of the member states relating to Radio and Telecommunication Terminal Equipment and the mutual recognition of their conformity. The safety advice in the documentation accompanying this product shall be obeyed.
Appendix B Specifications Chapter contents Capacity ................................................................................................................................................................44 Audio connectivity ................................................................................................................................................44 Data Services .....................................................................................................................
Model 2292 & 2294 Series Getting Started Guide B • Specifications Capacity 2 audio lines (2292) 4 audio lines (2294) Audio connectivity 2-wire RJ-11 Bandwidth 4kHz, Impedance 600-ohm Narrow Band FXS style hybrid transmit/receive Data Services Two 10/100 Ethernet ports Complete IP access router DHCP Client & server Packet fragmentation Static firewall, NAT, NAPT RFC 1631 access control lists DMZ port IPsec, IKE, AES/DES/3DES Encryption Quality of Service Audio priority DownStreamQoS™ Traffic management,
Model 2292 & 2294 Series Getting Started Guide B • Specifications Voice Processing CODEC G.711 a-law/mu-law, G.723, G.729ab, G.726, G.727. T.38 fax relay (9.6 k, 14.4k) G.
Appendix C Cabling Chapter contents Introduction ..........................................................................................................................................................47 Serial console .........................................................................................................................................................47 Ethernet 10Base-T and 100Base-T .......................................................................................................
Model 2292 & 2294 Series Getting Started Guide C • Cabling Introduction This section provides information on the cables used to connect the SmartNode and the interface cards to the existing network infrastructure and to third party products. Serial console The SmartNode can be connected to a serial terminal over its serial console port, as depicted in figure 17.
Model 2292 & 2294 Series Getting Started Guide C • Cabling Ethernet 10Base-T and 100Base-T Ethernet devices (10Base-T/100Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. Use a cross-over cable to a host, or a straight cable to a hub. See figure 18 (host) and figure 19 on page 49 (hub) for the different connections. Note The SmartNode 2292 Series is equipped with Auto-MDX Ethernet ports. Use straight-through wired cables for host or hub/switch connections ,1 .
Model 2292 & 2294 Series Getting Started Guide C • Cabling ,1 .25 A Re se t ET H 0/1 ET H 0/0 Po rts Hub Straight-through cable RJ-45, male RJ-45, male Tx+ 1 1 Rx+ Tx- 2 2 Rx- Rx+ 3 3 Tx+ Rx- 6 6 Tx- Figure 19. Ethernet straight-through Analog FXS Applicable to SmartNodes equipped with FXS ports.
Appendix D Port pin-outs Chapter contents Introduction ..........................................................................................................................................................51 Console port..........................................................................................................................................................51 Ethernet 10Base-T and 100Base-T port...............................................................................................
Model 2292 & 2294 Series Getting Started Guide D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port Figure 21. EIA-561 (RJ-45 8-pin) port Note Pins not listed are not used. Ethernet 10Base-T and 100Base-T port Table 9. RJ-45 socket Note Pin Signal 1 2 3 6 TX+ TXRX+ RX- Pins not listed are not used. Voice port The voice ports use an RJ-11 connector with 6 positions. The midle two positions 3 and 4 are used according to table 10.
Appendix E Installation checklist Chapter contents Introduction ..........................................................................................................................................................
Model 2292 & 2294 Series Getting Started Guide E • Installation checklist Introduction This appendix lists the tasks for installing a SmartNode 2292 or 2294 Series extender (see table 11) . Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 2292 or 2294 Series extender, include a copy of the completed checklist in your site log. Table 11.