Instructions / Assembly
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14
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Problem Cause Solution
Igniter pin and burner are wet
Igniter battery is
incorrectly inserted
Igniter pin is broken
Electrode wire is loose
or disconnected
Electrode wire is
shorting between
valve and igniter pin
Dry off with a soft cloth
Check which direction the battery is
inserted
Contact Bond Manufacturing for a
replacement part
Reconnect wire to the igniter box located
inside the table behind the igniter box
Contact Bond Manufacturing for a re-
placement part
No gas flow Check that the gas tank isn’t empty
Regulator isn’t connected
securely to the tank
Tighten regulator connection to the
gas tank
Gas flow is obstructed Check all hoses for kinks and bends
Burner ports are clogged
Turn all gas flow connections off.
Insert an opened paperclip (or similar
item) into each of the burner ports to
clear them out.
Flame is obstructed at
burner ports
Check that all burner ports are free of any
small lava rocks/pumice stones/Lava-
Glass™ pieces
Regulator hose is kinked Straighten hose of all bends or kinks
No gas flow Check that the gas tank isn’t empty
Excess flow safety valve
has been activated
Turn the control knob to the ‘off’ posi-
tion. Close the tank valve and disconnect
propane gas tank. Turn the control knob
to ‘high’; wait 1 minute. Turn the control
knob back to the ‘off’ position. Recon-
nect propane gas tank. Light the fire unit
as indicated in the ‘To Light’ section of
this manual.
High or gusting winds Increase flame to ‘high’
No gas flow Check that the gas tank isn’t empty
Excess flow safety valve
has been activated
See ‘sudden drop in gas flow’ above
Heating unit
won’t light
Burner won’t
light while using
a match
Heating unit
emits a lot of
black smoke
Sudden drop
in gas flow
Flame blows
out easily
COMMON PROBLEMS & SOLUTIONS
1
4
5
10
10
10
11
12
Important Safety Information
Parts
Assembly Instructions
Light
Extinguish
Maintenance
Common Problems & Solutions
Customer Service
CONTENTS
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