Frequently Asked Questions

WARNING – A rare but possible error could occur during the upgrade procedure
thereby making your kit unusable. Therefore updates should not be done unless instructed
to do so by Technical Support. Updates are made to address specific issues and may
change the functionality of your phone and the kit.
o The software on the kit can be updated in one of two ways.
 The first is through flash cables that your dealer/installer should
have and be able to do the update for you. If your dealer does not
have flash cables, please have them contact technical support to
request a “Dealer Flash Kit”
§ The second is through a Bluetooth enabled Windows PC or
laptop. A Bluetooth USB adapter may be used if the computer
does not come with integrated Bluetooth.
§ Ensuret that you follow the step by step instructions for doing the
update by downloading the 3200LS Color Flash procedure (PDF)
from http://www.parrot.com/usa/support/downloads
§ After performing an update, you must delete the 3200LS from
your phone’s Bluetooth settings and search for new devices to re-
pair. You may experience functionality issues if you use the
existing profile in the phone.
22. My phone isn’t under the “pair with phone” option, how should I pair my phone?
o Most phones do not need to use a pairing mode. The special pairing
modes listed are for phones that have specific problems. Normally, to
begin an initial pairing all that needs to be done is to have the kit turned
on; within thirty feet of the phone and to make sure that no other devices
are currently connected to the kit. The phone can then do a search for the
kit and when it finds it, attempt to connect.
23. Does the car kit do call waiting?
o Call waiting will work, the functionally depends on the phone.
o The car kit does have the ability to do call waiting for GSM phones. This
can be done by pressing the green button when a second call comes in.
Unfortunately, at this time many CDMA and IDEN phones do not have
the ability to do call waiting on the kit.
24. Can I mute the microphone?
o The kit does not have a muting function for the microphone.
o If you press the mute button on your phone it will mute your outgoing
Bluetooth audio.
o You can put the kit into ‘Discreet Mode’ transferring all audio to the
handset by pressing the green button on the kit.
25. Can I turn off the kit while I am driving?
o With normal installations, the kit will not be able to turn off while driving.
However you can have your installer install an after market power switch.