User Manual

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Warranty Period:
Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties that the Products
purchased (the “Product”) will be free from defects in materials and
workmanship at the date of purchase by the Purchaser.
Limited Warranty
(a) This warranty is limited to the original Purchaser (“Purchaser”) and is not
transferable. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. This
warranty covers only those Products purchased from an authorized Horizon
dealer. Third party transactions are not covered by this warranty. Proof of
purchase is required for warranty claims. Further, Horizon reserves the right to
change or modify this warranty without notice and disclaims all other warranties,
express or implied.
(b) Limitations- HORIZON MAKES NO WARRANTY OR REPRESENTATION,
EXPRESS OR IMPLIED, ABOUT NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCT. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT
THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER’S INTENDED USE.
(c) Purchaser Remedy- Horizon’s sole obligation hereunder shall be that Horizon
will, at its option, (i) repair or (ii) replace, any Product determined by Horizon
to be defective. In the event of a defect, these are the Purchaser’s exclusive
remedies. Horizon reserves the right to inspect any and all equipment involved
in a warranty claim. Repair or replacement decisions are at the sole discretion of
Horizon. This warranty does not cover cosmetic damage or damage due to acts
of God, accident, misuse, abuse, negligence, commercial use, or modication of
or to any part of the Product. This warranty does not cover damage due to
improper installation, operation, maintenance, or attempted repair by anyone
other than Horizon. Return of any goods by Purchaser must be approved in
writing by Horizon before shipment.
Damage Limits:
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCT,
WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE,
OR STRICT LIABILITY. Further, in no event shall the liability of Horizon exceed
the individual price of the Product on which liability is asserted. As Horizon has
no control over use, setup, nal assembly, modication or misuse, no liability
shall be assumed nor accepted for any resulting damage or injury. By the act of
use, setup or assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept the liability associated
with the use of this Product, you are advised to return this Product immediately
in new and unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without regard to conict of law
principals).
Safety Precautions:
This is a sophisticated hobby Product and not a toy. It must be operated with
caution and common sense and requires some basic mechanical ability. Failure
to operate this Product in a safe and responsible manner could result in injury or
damage to the Product or other property. This Product is not intended for use by
children without direct adult supervision. The Product manual contains
instructions for safety, operation and maintenance. It is essential to read and
follow all the instructions and warnings in the manual, prior to assembly, setup
or use, in order to operate correctly and avoid damage or injury.
Questions, Assistance, and Repairs:
Your local hobby store and/or place of purchase cannot provide warranty
support or repair. Once assembly, setup or use of the Product has been started,
you must contact Horizon directly. This will enable Horizon to better answer your
questions and service you in the event that you may need any assistance. For
questions or assistance, please direct your email to
[e-mail], or call 877.504.0233 toll free to speak to a
service technician.
Inspection or Repairs
If this Product needs to be inspected or repaired, please call for a Return
Merchandise Authorization (RMA). Pack the Product securely using a shipping
carton. Please note that original boxes may be included, but are not designed to
withstand the rigors of shipping without additional protection. Ship via a carrier
that provides tracking and insurance for lost or damaged parcels, as Horizon is
not responsible for merchandise until it arrives and is accepted at our facility. A
Service Repair Request is available at www.horizonhobby.com on the “Support”
tab. If you do not have internet access, please include a letter with your
complete name, street address, email address and phone number where you
can be reached during business days, your RMA number, a list of the included
items, method of payment for any non-warranty expenses and a brief summary
of the problem. Your original sales receipt must also be included for warranty
consideration. Be sure your name, address, and RMA number are clearly written
on the outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt verifying
the proof-of-purchase date. Provided warranty conditions have been met, your
Product will be repaired or replaced free of charge. Repair or replacement
decisions are at the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be completed and
payment will be required without notication or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost. By submitting the item
for repair you are agreeing to payment of the repair without notication.
Repair estimates are available upon request. You must include this request
with your repair. Non-warranty repair estimates will be billed a minimum of ½
hour of labor. In addition you will be billed for return freight. Please advise us of
your preferred method of payment. Horizon accepts money orders and cashiers
checks, as well as Visa, MasterCard, American Express, and Discover cards. If
you choose to pay by credit card, please include your credit card number and