System information

148
Appendices
Mac client 8000 Mac Required
Required for Parallels Mac
Client to accept incoming
connection from Parallels
Configuration Manager Proxy.
In addition, RPC ports need to be open in order to allow WMI/RPC traffic to pass through. RPC ports can be opened by
enabling a Group Policy firewall exception. Open the Group Policy Object Editor snap-in (gpedit.msc) to edit the Group
Policy object (GPO) that is used to manage Windows Firewall settings in your organization. Open Computer
Configuration, open Administrative Templates, open Network, open Network Connections, open Windows
Firewall, and then open either Domain Profile or Standard Profile, depending on which profile you want to configure.
Enable the following exception: "Allow Remote Administration Exception".
Log Files in Parallels Mac Management for
Microsoft SCCM
Parallels Mac Management maintains its own log files which capture information about its
processes. The log files are created and maintained for each component including Configuration
Manager Proxy, Configuration Manager Console Extension, and clients running on individual Mac
computers. Some information about Parallels Mac Management processes is also recorded in the
System Center Configuration Manager log files. You can use the information contained in the log
files to help you troubleshoot issues that might occur in the Parallels Mac Management for
Microsoft SCCM.
Parallels Mac Management for Microsoft SCCM Log Files
The Parallels Mac Management log files are located in the following directories:
• Windows computer running Configuration Manager Proxy: %Windir%\Logs
• Windows computer running Configuration Manager console: %Windir%\Logs
• Mac OS X (client software): /Library/Logs/
The following table describes the Parallels Mac Management for Microsoft SCCM log files:
Component Log File Name Log File Description
pma_setup.log This log file is created during the SCCM Proxy
installation. It contains information about the
installation procedures and the changes they
make to the system.
Please note that when the SCCM Proxy and the
SCCM Console Extension components are
installed on the same computer, the
pma_setup.log is shared between them.
SCCM Proxy
pma_isv_proxy_config.log This log file is created and updated every time the
SCCM Proxy configuration utility is run. It contains
information about the configuration parameters
selected by the user (SMS Provider, service
account name, etc.) and the results of the
configuration operations.