System information

13
Deploying Parallels Mac Management for Microsoft SCCM 2012
5 Right-click any of the available reports and check that the Run item is available in the pop-up
menu.
Check that the Report Viewer is installed
Note: The Report Viewer is not required for Parallels Mac Management installation, but it is needed for
viewing reports.
On the computer running the Configuration Manager console:
1 Click Start > Control Panel > Programs and Features.
2 Verify that Microsoft Report Viewer Redistributable is installed.
Check that the firewall is configured properly in Windows and OS X
Please see the complete instructions in the Configuring Windows Firewall (p. 37) and
Configuring Mac OS X Firewall (p. 47) sections.
Verify that your network environment is configured properly
See the following KB article: http://kb.parallels.com/118518
Verify that your Mac computers have network access to SCCM site servers and
computers on which you'll install Parallels Mac Management
Use the traceroute command in Mac OS X and tracert in Windows to verify network access.
Access to the following servers needs to be checked:
• A server that will be running Parallels Configuration Manager Proxy.
• The Active Directory server.
• The Management Point role server.
• The Distribution Point role server.
Check the IP address of the DNS server in OS X network preferences on a Mac:
1 In Mac OS X, open System Preferences / Network.
2 Click the Advanced button, click the DNS tab and see the DNS Servers section. Add the DNS
server address if it's missing.