User`s guide

34
Install or Import Windows
If Your Mac Fails to Connect with Parallels Transporter Agent
Firewall applications may block connections between your Mac and Parallels Transporter Agent on
the Windows PC.
Firewall problems in Mac OS X
If your Mac fails to connect with Parallels Transporter Agent on your Windows PC, the reason may
be that the built-in Mac firewall blocks the connection to Parallels Transporter Agent.
To enable connections between your Mac and Parallels Transporter Agent and prevent further
blocking, you can configure the firewall settings in Mac OS X by doing the following:
1 From the Apple menu, choose System Preferences, and then click Security.
2 Click the Firewall tab.
3 Configure the necessary settings.
If you try to search for Parallels Transporter Agent by typing the Windows PC IP address manually,
you may receive a message saying that Parallels Transporter Agent is blocked. Click the Unblock
button.
Firewall problems in Windows
Microsoft Windows operating system has a built-in firewall that blocks connections to and from
other computers. When starting Parallels Transporter Agent for the fist time, you may see a
message saying that Windows Firewall has blocked some features of the program.
To enable the connection between your Mac and Parallels Transporter Agent, click Unblock.
To prevent this problem from happening again, add Parallels Desktop and/or Parallels Transporter
Agent to the firewall exceptions (the list of applications allowed to communicate through the
firewall):
1 From the Start menu, choose Control Panel > Network Connections.
2 In the Network Tasks pane, click Change Windows Firewall Settings.
3 Add Parallels Desktop and/or Transporter Agent to the firewall exceptions list.
If Parallels Doesn't Detect Windows Correctly
If Parallels Desktop detects the source operating system (Microsoft Windows XP or Windows Vista
computer) incorrectly, make sure that neither of your Windows programs are running in
compatibility mode - a special mode of Windows allowing you to run applications that are
incompatible with your version of Windows.
See Windows Help for more information.