User`s guide

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Tips and Troubleshooting
3 Select the type of problem you're having from the Specify the problem type menu, and fill out
the form.
Note: You can review the problem report components that will be sent to the Parallels support team
and deselect some of them in the Parallels Problem Report Details window, if desired. To open this
window, click See Details.
4 Click Send Report.
Parallels team uses error reports to improve the product quality but doesn't respond to them unless
you request support (see below).
Request Support
To contact the Parallels support team to request help with your problem:
1 Follow the steps above to create and send a problem report.
2 Click Request Support.
3 Your support code is displayed. Write it down for reference in case you are contacted by
Parallels Support.
4 Click Get Support.