User`s guide

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Tips and Troubleshooting
Report a Problem and Request Support
To help improve the quality of Parallels Desktop, you can send problem reports to Parallels.
If Windows is forced to shut down because of an error, Parallels Desktop automatically opens a
Problem Report for Parallels Desktop form. If you notice unusual behavior in Parallels Desktop,
you can also create a report manually.
To create a problem report:
1 If Parallels Desktop is in Coherence mode, click the Parallels icon
in the menu bar and
choose Exit Coherence.
2 Choose Help > Report a Problem.
Parallels Desktop creates a status report and a screenshot of the software.