User`s guide

Troubleshooting and Limitations 235
Problems with Setting Up Network
If you create a new virtual machine and your Mac is connected to the Internet, the newly created
virtual machine automatically becomes connected to the Internet. By default, this virtual
machine is configured to work in the Shared Networking mode. You can set up another
networking mode in the Virtual Machine Configuration dialog (p. 170). For more details on how
to set up anot
her networking mode, refer to the Networking in a Virtual Machine section (p. 109).
However, if
you meet any difficulties with setting up the desired mode or just unable to access
the Internet, you can refer to the Parallels support team
http://www.parallels.com/en/support/desktop/ for a qualified assistance.
Problems with Antivirus Software
Because of the close integration with the host operating system, some actions performed by the
Parallels Desktop processes may be detected as malicious by the antivirus software installed on
your Mac.
However, such actions are necessary to ensure the proper functioning of Parallels Desktop. That
is why you should prevent the antivirus software from blocking them. If you do not want the
alerts to appear in future, perform a full system scan using the antivirus software and add these
processes to the list of trusted ones if no viruses are detected. To find out how to do this, refer to
your antivirus software Help.
Note: The names of Parallels Desktop processes usually start with prl or parallels.