User`s guide

Troubleshooting and Limitations 226
In the Specify the problem type field, you can select the type of your problem from the list. In the
next field, you can add a short problem description. These two fields are optional.
In the Name and Email fields, type your name and email. This information will be used by the
Parallels support team to address you for more technical details, if needed.
You can review the problem report components that will be sent to the Parallels support team
and deselect some of them in the Parallels Problem Report Details window, if desired. To open
this window, click See Details.
Sending a Report
After you revise the problem report components, click Send Report. The report will receive its
unique id number and will be sent to the Parallels support team.
Checking the Build Number
To check the version and build number of the Parallels Desktop software you are using, choose
About Parallels Desktop from the Parallels Desktop menu. The About Parallels Desktop dialog
will open. See your version and the build number in the upper part of this dialog.
Note: The About Parallels Desktop dialog also provides you with the useful information about
your copy of Parallels Desktop, including the licensing information and a link to the Parallels
support web page.