User`s guide

224
This chapter describes how to troubleshoot known issues.
In This Chapter
Getting Technical Support .................................................................................................... 224
Reporting a Problem to Parallels Team................................................................................. 225
Checking the Build Number.................................................................................................. 226
Installing Windows 98 as a Guest OS................................................................................... 227
Using the F8 Key in Windows Virtual Machines ................................................................. 229
Upgrading or Installing Parallels Tools in Text Mode
in a Linux Guest OS........................ 230
Installing the GCC Package and Kernel Sources in Linux
................................................... 231
Memory Usage Problems...................................................................................................... 232
Configuring Network in Linux.............................................................................................. 233
If Your Virtual Machine Is Slow .......................................................................................... 234
Problems with Setting Up Network ...................................................................................... 235
Problems with Antivirus Software........................................................................................ 235
Getting Technical Support
If you have problems using Parallels Desktop, please first view Parallels Knowledge Base
(http://kb.parallels.com/). This online resource includes valuable articles about using Parall
els
Desktop.
Our friendly technical support team is ready to help. Describe your problem and submit a free
support request to the Parallels support team http://www.parallels.com/en/support/desktop/.
Telephone support is avail
able on a per incident fee basis. For more information, please visit the
Parallels support http://www.parallels.com/en/support/desktop/ page.
C HAPTER 10
Troubleshooting and Limitations