User`s guide

271
C HAPTER 13
Troubleshooting and Limitations
This chapter describes how to troubleshoot known issues.
In This Chapter
Getting Technical Support .................................................................................................... 271
Reporting a Problem to Parallels Team................................................................................. 272
Checking the Build Number.................................................................................................. 273
Installing Windows 98 as a Guest OS................................................................................... 274
Using the F8 Key in Windows Virtual Machines on Mac OS X .......................................... 276
Upgrading or Installing Parallels Tools in Text Mode in a Linux Guest OS........................ 277
Installing the GCC package and kernel sources in Linux ..................................................... 278
Memory Usage Problems...................................................................................................... 279
Configuring Network in Linux.............................................................................................. 280
Suspending a Boot Camp Virtual Machine........................................................................... 281
Problems With Setting Up Network...................................................................................... 281
Problems With Antivirus Software ....................................................................................... 282
Getting Technical Support
If you have problems using Parallels Desktop, please first view Parallels Desktop FAQs
http://www.parallels.com/en/support/faq/.
Our friendly technical support team is ready to help. Describe your problem and submit a free
support request to the Parallels support team http://www.parallels.com/en/support/desktop/.
To find solutions for common problems, explore Parallels Knowledge Base
(http://kb.parallels.com/). This online resource comprises valuable articles about using Parallels
Desktop.
Telephone support is available on a per incident fee basis. For more information please, visit the
page of the Parallels support team http://www.parallels.com/en/support/desktop/.