User`s guide

197
This chapter describes how to troubleshoot known issues.
In This Chapter
Getting Technical Support .................................................................................................... 197
Reporting a Problem to Parallels Team................................................................................. 198
Configuring Network in Linux.............................................................................................. 199
Increasing the Virtual Machine Screen Resolution............................................................... 200
Memory Usage Problems...................................................................................................... 200
Problems With Antivirus Software ....................................................................................... 201
Upgrading or Installing Parallels Tools in Text Mode
in a Linux Guest OS........................ 202
Installing the GCC package and kernel sources in Linux ..................................................... 203
Getting Technical Support
Our friendly technical support team is ready to help. Describe your problem and submit a FREE
request to Parallels Support Team (http://www.parallels.com/support/).
To find
solutions of common problems, explore Parallels Knowledge Base
(http://kb.parallels.com/). This online-resource com
prises valuable articles about using Parallels
Desktop.
Telephone support is available on a per incident fee basis. Please visit the support team's page of
the Parallels web site for details.
C HAPTER 10
Troubleshooting and Limitations