User's Manual

Troubleshooting
8-23
9783-A2-GB20-00
July 2000
" Procedure 2
To ping the NMS at the central site:
1. Verify that the central site NMS has the FrameSaver unit’s IP address in its
routing table so it can communicate with the FrameSaver unit.
2. Verify that the central site NMS’s router has the FrameSaver unit’s IP address
in its routing table so it can communicate with the FrameSaver unit.
3. Verify that the central site NMS has been configured as an SNMP Trap
Manager if the router is to route data, so a route has been configured within
the FrameSaver unit.
Main Menu → Configuration → Management and Communication →
SNMP Traps
Or, for a local DLCI between the central site FrameSaver unit and its router,
verify that a Default IP Destination route has been configured.
Main Menu → Configuration → Management and Communication →
Node IP → Default IP Destination
Configure both SNMP Traps and a Default IP Destination when PVC
Multiplexing is used, as when using the Auto-Configuration feature.
4. Select the IP Ping test.
Main Menu → Test → IP Ping
5. Enter the IP Address of the central site NMS, then select Start.
6. Verify the results of the IP Ping test.
— While the test is running, In Progress... appears in the Status field.
— When the test is finished, Alive. Latency =
nn ms should appear
as the Status (
nn being the amount of time the test took in milliseconds).
If any other message is displayed, additional testing will be required.