HOTWIRE DSLAM FOR 8540 AND 8546 DSL CARDS USER’S GUIDE Document No.
Copyright 1997 Paradyne Corporation. All rights reserved. Printed in U.S.A. Notice This publication is protected by federal copyright law. No part of this publication may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties without the express written permission of Paradyne Corporation, 8545 126th Avenue North, P.
Contents About This Guide Document Purpose and Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . vi Document Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Product-Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii 1 HotWire DSLAM System Description What is the HotWire DSLAM? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 3 Initial Setup Instructions Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Accessing the System for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Setting the Management IP Address and Subnet Mask on the MCC . . . 3-1 Additional Setup Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Chassis Information Screen . . . . . . . . . . . . . . . . . . . .
Contents 6 DSL Card Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 DSL Configuration Card Status Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 DSL Configuration Ports Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 DSL Configuration Interfaces Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8 DSL Configuration Users Screens . . . . . . . .
Contents 8 Diagnostics and Troubleshooting Applications Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1 Diagnostic Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5 Checking Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents C Download Code and Apply Download Download Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1 Scenario One: Fully Operational System . . . . . . . . . . . . . . . . . . . . . . . C-1 Scenario Two: Download Only System . . . . . . . . . . . . . . . . . . . . . . . . . C-2 Apply Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 D Navigation Keys E Traps RTU Related Traps . .
About This Guide Document Purpose and Intended Audience This guide describes how to configure and operate the software component of the HotWire Digital Subscriber Line Access Multiplexer (DSLAM) system. It is intended for administrators and operators who maintain the networks that support HotWire operation. A basic understanding of internetworking protocols and their features is assumed.
About This Guide Document Summary viii Section Description Chapter 1 HotWire DSLAM System Description. Provides an overview of the HotWire 8600 and 8800 systems. Chapter 2 HotWire Menus and Screens. Describes the operation of HotWire menus, screens, and commonly used navigation keys. Also provides instructions on how to log in and log out of the system. Chapter 3 Initial Setup Instructions.
About This Guide Section Description Glossary Defines acronyms and terms used in this document. Index Lists key terms, acronyms, concepts, and sections in alphabetical order.
HotWire DSLAM System Description 1 What is the HotWire DSLAM? The HotWire Digital Subscriber Line Access Multiplexer (DSLAM) is a DSL platform, which houses 18 DSL cards (8540 DSL cards, 8546 DSL cards, or a combination of both). The DSLAM interoperates with multiple types of HotWire Remote Termination Units (RTU) to deliver applications at multimegabit speed in support of packet services over a Digital Subscriber Line (DSL) link.
HotWire DSLAM System Description Central Office (CO) Customer Premises (CP) HotWire 8200 IPC Network Service Provider Data Interface Ethernet DSL CARD MDF DSLAM RTU POTS/DSL *CO POTS Splitter POTS Voice Interface *CP POTS Splitter CO Switch Legend: DSL - Digital Subscriber Line RTU - Remote Termination Unit MDF - Main Distribution Frame POTS - Plain Old Telephone Service IPC - Interworking Packet Concentrator * Optional 97-15674-01 HotWire DSLAM Components The HotWire DSLAM system consists
HotWire DSLAM System Description For more information about the HotWire 8600 DSLAM chassis, see the HotWire 8600 Digital Subscriber Line Access Multiplexer (DSLAM) Installation Guide. — The HotWire 8800 DSLAM chassis is a 20-slot chassis designed to house up to 18 DSL cards and one MCC card. (The remaining slot is reserved for future use.
HotWire DSLAM System Description Features The HotWire DSLAM system provides the following features: High speed Internet or Intranet access. Rate Adaptive Digital Subscriber Line ports. Subscriber authentication and security access and permission features that prevent users from accessing unauthorized services. Status polling, alarm indicators and logging, diagnostics, and performance capabilities.
HotWire DSLAM System Description Configuring the System The HotWire DSLAM software provides configuration submenu options to: Configure the MCC card, DSL cards, and RTU connectivity Configure the interfaces and ports Set up user accounts Upload or download a copy of a card’s configuration data to or from a Trivial File Transfer Protocol (TFTP) server Download a new version of the DSLAM software Define an IP routing table Define and enable filters to prevent unauthorized network a
HotWire DSLAM System Description Troubleshooting and Diagnostics The HotWire DSLAM system provides diagnostic submenu options that: Display selftest results for CPU, memories, and ports Perform ping tests and display results Show major and minor alarms Display or clear system error logs Enable or disable the A/B power supply alarm Perform a trace route to an IP address to display a list of intermediate nodes to the destination Run a nondisruptive packet echo test over the DSL lin
HotWire Menus and Screens 2 Overview The HotWire DSLAM has a menu- and screen-driven user interface system that enables the user to configure and monitor the HotWire cards.
HotWire Menus and Screens Menu and Screen Formats The HotWire DSLAM uses an ASCII-based text format for its menus and screens. This section describes the components of a typical HotWire menu and screen. Components of a HotWire Menu A typical HotWire menu format looks like this: 1 2 3 1. Menu Title is the top line of the menu window that displays the title of the menu or submenu. 2. Menu List is the portion of the menu window that displays the list of menu options.
HotWire Menus and Screens Components of a HotWire Screen A typical HotWire screen looks like this: 1 2 3 4 1. System Header Line is the top line of the screen. This line has three fields that provide system login information. — The first field displays the chassis name or the individual card name. (Access the System Information screen by selecting the appropriate card in the chassis and then follow this menu sequence: Configuration → Card Status → Card Info.
HotWire Menus and Screens 2. Display Area is the top portion of the screen on which pertinent DSLAM system information is displayed. This is also the portion of the screen on which fields requiring input are displayed. However, you cannot enter values for the fields in this portion of the screen. You must enter field values in the Input Line at the bottom of the screen (see below). 3.
HotWire Menus and Screens Commonly Used Navigation Keys The following table lists the most commonly used navigation keys with their definitions. These commands are used to move around the menus and screens. For a complete list of keys, see Appendix D, Navigation Keys. 8000-A2-GB20-20 Keys Definition Ctrl-a Moves Home or to the top of the menu. Ctrl-k Moves up to the previous menu selection or entry field. Ctrl-l Refreshes the screen. Ctrl-p Moves back a field.
HotWire Menus and Screens HotWire Menus: A Hierarchical View This section describes the menu structure of the HotWire user interface. HotWire Chassis Main Menu The following illustration shows the HotWire Chassis Main Menu. HotWire Chassis A. Chassis Info B. Card Selection C. Logout 97-15566 From the HotWire Chassis Main Menu, you can select: A.
HotWire Menus and Screens HotWire – MCC Menu After selecting the MCC card from the Card Selection screen, the DSLAM system displays the HotWire – MCC Menu. HotWire-MCC A. Configuration* B. Monitoring C. Applications D. Diagnostics E. Exit See Configuration Menu Below* See Monitoring Menu Below Applications A. Ping B. Trace Route C. Telnet * The configuration menu item appears only if you have administrator permission. Diagnostics A. Selftest B.
HotWire Menus and Screens The following figure illustrates the complete Configuration menu hierarchy from the HotWire – MCC menu. NOTE: The Configuration menu and its submenus appear only when logging in to the system with a user account that has administrator permission. Configuration A. Card Status B. Ports C. Interfaces D. Users E. IP Router F. SNMP G. DSL Cards (B) Ports (A) Card Status A. Card Info B. DNS Setup C. Time/Date D. NVRAM Clear E. NVRAM Cfg Loader F. Card Reset G.
HotWire Menus and Screens The following figure illustrates the complete Monitoring menu hierarchy from the HotWire – MCC menu. Monitoring A. Card Status B. Physical Layer C. Interfaces D. Network Protocol E. IP Router (A) Card Status A. Card Info B. Login History C. Syslog (C) Interfaces A. Active List B. Status (B) Physical Layer A. Active List B. Ether Statistics C. HDLC Bus Stats 8000-A2-GB20-20 (E) IP Router A. Routing Table B. ARP Table C. Filter Table (D) Network Protocol A.
HotWire Menus and Screens HotWire – DSL Menu After selecting a specific DSL card from the Card Selection screen, the DSLAM system displays the HotWire – DSL Menu. HotWire-DSL A. Configuration* B. Monitoring C. Applications D. Diagnostics E. Exit See Configuration Menu Below* See Monitoring Menu Below Applications A. Ping B. Trace Route * The configuration menu item appears only if you have admininstrator permission. Diagnostics A. Selftest B. Alarms C.
HotWire Menus and Screens The following figure illustrates the complete Configuration menu hierarchy from the HotWire – DSL menu. NOTE: The Configuration menu and its submenus appear only when logging in to the system with a user account that has administrator permission. Configuration A. Card Status B. Ports C. Interfaces D. Users E. IP Router F. SNMP G. DHCP Relay H. RTU Config (B) Ports A. Ethernet Port B. DSL Ports (A) Card Status A. Card Info B. DNS Setup C. Time/Date D. NVRAM Clear E.
HotWire Menus and Screens The following figure illustrates the complete Monitoring menu hierarchy from the HotWire – DSL menu. Monitoring A. Card Status B. Physical Layer C. Interfaces D. Network Protocol E. IP Router F. RTU Information (A) Card/CPE Status A. Card Info B. Login History C. Syslog (C) Interfaces A. Active List B. Status (B) Physical Layer A. Active List B. Ether Statistics C. HDLC Bus Stats D. DSL Link Perf E. DSL Perf Stats F. DSL Error Stats G.
HotWire Menus and Screens Reviewing the Levels of Access There are two levels of privileges on the HotWire DSLAM system. Your user accounts can be configured with a user name, password, and privilege of: Administrator, giving you access to all of the features of the system including configuration options, or Operator, giving you read-only access. The default access is no login and password with administrator status. To provide login security to the DSLAM, user accounts must be configured.
HotWire Menus and Screens Card Selection Screen From the HotWire Chassis Main Menu, select Card Selection to display the status of any of the 18 cards present in the chassis by type and slot number. The Card Selection screen also displays general and interface status for each card. The following figure illustrates the positional display of the card selection screen: T M R e d1 d2 d3 d4 w1 w2 w3 w4 97-15693 On the chassis display, the following information is shown.
HotWire Menus and Screens Position Display Description 7 d3 (DSL)# Status of DSL card Port 3 (U=UP, D=Down, or X=Disabled, or H=Handshaking) 8 d4 (DSL)# Status of DSL card Port 4 (U=UP, D=Down, or X=Disabled, or H=Handshaking) 9 w1 (WAN)*# Status of WAN link (U=Up, D=Down, L=Loopback) – w2 (WAN)*# Status of WAN link Port 2 (U=Up, D=Down, L=Loopback) – w3 (WAN)*# Status of WAN link Port 3 (U=Up, D=Down, L=Loopback) – w4 (WAN)*# Status of WAN link Port 4 (U=Up, D=Down, L=Loopback) * Not
HotWire Menus and Screens Accessing the HotWire – DSL Menu and Selecting a Specific DSL Card Procedure To access the HotWire – DSL menu: 1. From the HotWire Chassis Main Menu, select Card Selection. The Card Selection screen appears. 2. Verify that the DSL card you want to access appears on the Card Selection screen. (See Card Selection Screen on page 2-14 for more information.) 3. At the Goto Card (MCC or DSLnn): prompt, enter DSL and the number of the slot. Then, press Return.
Initial Setup Instructions 3 Overview This chapter provides instructions on how to access the system for the first time and perform initial setup instructions. NOTE: It is highly recommended that you read the HotWire DSLAM for 8540 and 8546 DSL Cards Network Configuration Guide before you attempt to configure the system. The Network Configuration Guide provides worksheets to help you plan and configure your network.
Initial Setup Instructions Procedure To set the management IP address and subnet mask from the console terminal: 1. Power up the chassis. After the self-test completes, the Who Am I screen appears. 2. From the Who Am I screen, enter the management domain IP address of the MCC card and press the Return key. For example, if the IP address of the MCC card is 198.152.110.1, type this value at the (nnn.nnn.nnn.nnn): prompt on the Input Line at the bottom of the screen.
Initial Setup Instructions 3. Do one of the following at the (nnn.nnn.nnn.nnn): prompt: — To accept the subnet mask, press Return. — To enter a different subnet mask, enter a new subnet mask and press Return. The system highlights the OK to restart?: prompt. 4. Type y at the yes/no: prompt to restart the card or n to decline the restart. If you type y, the card restarts. The system displays the HotWire Chassis Main Menu.
Initial Setup Instructions Chassis Information Screen Procedure 1. Choose Chassis Info from the HotWire Chassis Main Menu to enter or display chassis configuration information. The following table describes the information you should enter on the Chassis Information screen. This information is used in the general section of the SNMP MIB II.
Configuring the HotWire DSLAM 4 Overview The HotWire DSLAM enables you to configure and manage the HotWire MCC and DSL cards. This chapter describes the basic card configuration instructions. Port Naming Convention The following is the naming convention used for the HotWire DSLAM interfaces: NOTE: Interfaces are sometimes referred to as ports. The term ports, however, usually is reserved for referring to the physical layer attributes of an interface.
Configuring the HotWire DSLAM Configuring MCC Cards, DSL Cards, and RTUs Use the procedures in the following order to configure the MCC and DSL cards for the basic setup for terminal management and user data connectivity. NOTE: It is assumed that you have read the HotWire DSLAM for 8540 and 8546 DSL Cards Network Configuration Guide and have assigned service and management domain IP addresses for all devices (MCC, DSL, and RTUs).
Configuring the HotWire DSLAM For each Service Domain, perform task . . . 8000-A2-GB20-20 On the . . . See . . . 1. Configure a static route to the NMS. DSL Configuring a Static Route to the Network Management System on each DSL Card, page 4-13. 2. Assign IP addresses to the DSL card LAN. DSL Assigning IP Addresses to the DSL Card LAN, page 4-14. 3. Reset the DSL card. DSL Resetting the DSL Card, page 4-15. 4. Configure static routes to end users on each DSL card.
Configuring the HotWire DSLAM The following illustrates the management domain components that must be configured and examples of the various naming conventions. MANAGEMENT DOMAIN DCE Manager Server IP Address 10BT DCE Manager Router b1: 135.1.3.254/ 255.255.255.0 b2: 135.1.2.1/ 255.255.255.0 Port Names DSLAM RTU* a: 135.1.3.3/ 255.255.255.255 e1a: 135.1.2.2/ 255.255.255.0 MCC Card s1b: 135.1.3.1/ 255.255.255.0 Task 8 Task 2 System Backplane RTU* s1b: 135.1.3.2/ 255.255.255.0 a: 135.1.3.4/ 255.
Configuring the HotWire DSLAM The following illustrates the service domain components that must be configured and examples of the various naming conventions. SERVICE DOMAIN DSLAM RTU* b1: 155.1.3.3/ b2: 156.1.3.3/ b3: 157.1.3.3/ b4: 158.1.3.3/ 255.255.255.0 MCC Card ISP Router a: 155.1.2.1/ 255.255.255.0 b1: 155.1.3.1/24 System Backplane RTU* DSL Card .. . b16: 170.1.3.1/ 255.255.255.0 IP Interface e1a: 155.1.3.2/ 156.1.3.2/ .. . Tasks 2, 4 & 6 10BT s1c DSL s1d DSL s1e 170.1.3.2/ 255.255.
Configuring the HotWire DSLAM Setting Time and Date Screen When you select Time/Date from the Card Status menu, the Time/Date screen is displayed. From this screen, you can configure the local time and date on the card. Procedure To set the time and date on the MCC card: 1. Select Card Selection (B) from the HotWire Chassis Main Menu. 2. At the Goto Card (MCC or DSLnn): prompt, enter MCC or M. 3. Select Configuration → Card Status → Time/Date (A-A-C). 4.
Configuring the HotWire DSLAM Assigning IP Addresses to the Backplane on the MCC Card Use this procedure to create a separate and distinct network or subnetwork for the 8546 DSL cards and 5446 RTUs. Procedure To assign IP addresss to the backplane: 1. Select Configuration → Interfaces → IP Network (A-C-B). 2. Enter values for the following basic fields and press Return after each entry: Field Description Input IP Interface Name of the interface.
Configuring the HotWire DSLAM Assigning IP Addresses to the DSL Cards on the MCC Card Use this procedure to define addresses within the management domain. These are automatically assigned to the DSL cards when they are inserted in the chassis. Procedure To assign IP addresses to the DSL cards: 1. Select Configuration → DSL Cards → Set IP Address (A-G-A). 2.
Configuring the HotWire DSLAM Creating SNMP Community Strings and Authentication Failure Trap Use this procedure to configure SNMP community strings and enable the Authentication Failure trap mechanism. For additional security, ensure that source validation is enabled. (See Appendix C, Checklist for Setting Up SNMP Features.) Procedure To create SNMP community strings and authentication failure trap: 1. Select Configuration → SNMP → Communities/Traps (A-F-D). 2.
Configuring the HotWire DSLAM Creating the Default Route Use this procedure to create the default route to the management domain next hop router. This default route will be used to forward management domain traffic from the MCC card. Procedure To create the default route: 1. Select Configuration → IP Router→ Static_Routes (A-E-A). 2. Press Return on the Item 0 field to add a new record. 3.
Configuring the HotWire DSLAM Resetting the MCC Card After configuring the MCC card, reset the MCC card to install the configuration settings. Procedure To reset the HotWire Chassis: 1. Select Configuration → Card Status→Card Reset (A-A-F). 2. Enter yes (y) to verify MCC reset. NOTE: When you enter yes, all data connectivity is interrupted. 3. Wait for the MCC card to reboot. 4. Press Return. 5. The Operator Login screen is displayed. 6. Enter login information.
Configuring the HotWire DSLAM Configuring 5446 RTU IP Host Addresses on the 8546 DSL Card Use this procedure to assign an IP address within the management subnet to each 5446 RTU interoperating with an 8546 DSL card. Procedure To configure IP host addresses on the DSL card: 1. Select Configuration → Interfaces→ IP Network (A-C-B). 2. Enter values for the following basic fields and press Return after each entry: Field Description Input IP Interface Name of the interface.
Configuring the HotWire DSLAM Configuring a Static Route to an NMS on each DSL Card Use this procedure to enable the management traffic from the 8546 DSL cards or 5446 RTUs to be routed back through the MCC. Procedure To configure a static route to an NMS on each DSL card: 1. Select Configuration → IP Router → Static_Routes (A-E-A). 2. Press Return on the Item 0 field to add a new record. 3.
Configuring the HotWire DSLAM Assigning IP Addresses to the DSL Card LAN Use this procedure to give DSL cards a LAN Interface IP address in each Network Service Provider (NSP) domain supported by those cards. Procedure To assign IP addresses to the DSL Card LAN: 1. Select Configuration →Interfaces → IP Network (A-C-B). 2. Enter values for the following fields and press Return after each entry: Field Description Input IP Interface Name of the interface.
Configuring the HotWire DSLAM Resetting the DSL Card After configuring all of the service domain IP addresses on a DSL card (IP address has been added or changed), reset the card to enable the new configuration changes. Procedure To reset the DSL Card: 1. Select Configuration → Card Status→ Card Reset (A-A-F). 2. Enter DSLnn, where nn is the slot number for the DSL card you just configured. 3. Enter Y at the prompt to confirm. NOTE: When you enter Y, all data connectivity is interrupted. 4.
Configuring the HotWire DSLAM Configuring Static Routes to End Users on each DSL Card Use this procedure to enable the management traffic from the 8546 DSL cards to the 5446 RTU and attached end-user systems. Use SNMP or the IP Injection Tool to download the needed enterprise MIBs and to configure static routes and service domain routes to end users attached to each 5446 RTU. Refer to Appendix F, 5446 RTU Setup.
Configuring the HotWire DSLAM Configuring DHCP Relay Agent (dynamic addressing) Use this procedure to provide dynamic Service Domain IP address allocation to the end-user systems attached to the DSL RTUs. Procedure To configure relay agent: 1. Make certain that the Gateway address used in relaying DHCP requests is configured as an e1a address (A-C-B). 2. Select Configuration → DHCP Relay → Domain Names (A-G-A). 3.
Configuring the HotWire DSLAM Creating Default Route or Source Route on the DSL Use this procedure to create a default route or source route for each DSL card (upstream direction). You can create up to 16 default or source routes per DSL card. Procedure To create default routes or source routes on the DSL: 1. Select Configuration → IP Router → Static_Routes (A-E-A). 2. Press Return on the Item 0 field to add a new record. 3. Enter values for the following fields and press Return after each entry.
MCC Card Configuration 5 Overview This chapter describes the configuration options on the MCC card. Use these options to customize your applications. MCC Configuration Card Status Screens Use the system information submenu of the Card Status screens to configure basic MCC card-level information. NOTE: Only a user who logs onto the HotWire DSLAM with Administrative permission can configure the MCC card.
MCC Card Configuration Procedure To configure card information, DNS setup, time/date, clear NVRAM, upload or download configuration set, download new firmware, or reset card: 1. Follow this menu sequence: Configuration → Card Status (A-A) 2. The Card Status menu appears. Enter the desired value on each selected screen and field as shown in Table 5-1 and press Return. Table 5-1.
MCC Card Configuration Table 5-1. Card Status Menu Options (2 of 3) Time/Date A-A-C Gives the user the ability to configure the local time and date on the DSL card with network time and to synchronize the DSLAM’s clock via a Network Time Protocol (NTP) server. Local Time/Date – Enter the time in hh.mm format (am or pm). Enter the date in mm/dd/yy format. Client NTP Mode – Broadcast/Unicast (Default = Broadcast). Select the Client Network Time Protocol Mode. NTP Server – nnn.nnn.nnn.nnn format.
MCC Card Configuration Table 5-1. Card Status Menu Options (3 of 3) Card Reset (Reset System) A-A-F Gives the user the ability to reset the card. This resets all counters and if a new configuration or software version has been downloaded, the new code will then become active. Reset Card – Enter Yes to reset card. NOTE: This action disrupts the data flow for at least 10 seconds.
MCC Card Configuration MCC Configuration Ports Screens (Reserved for Future Use) NOTE: There are no configurable ports on the MCC at this time. MCC Configuration Interfaces Screens Use the system information submenu of the Interfaces screens to configure basic interface information. Procedure To configure general interfaces, IP networks, and control interfaces: 1. Follow this menu sequence: Configuration → Interfaces (A-C) 2. The Interfaces menu appears.
MCC Card Configuration Table 5-2. Interfaces Menu Options (2 of 2) IP Network A-C-B Gives the user the ability to configure up to 16 IP addresses for the LAN port. However, under normal conditions, only one IP address in the management domain need be assigned. IP Interface – 15 characters. s1b = backplane that connects all cards; e1a = Ethernet port. Base IP Addr – nnn.nnn.nnn.nnn format. Base Subnet Mask – nnn.nnn.nnn.nnn format. IP Addr – nnn.nnn.nnn.nnn format. (You may enter up to 16 addresses.
MCC Card Configuration MCC Configuration Users Screens Use the system information submenu of the Users screens to configure login accounts for local terminal and telnet sessions. Procedure 1. Follow this menu sequence: Configuration → Users (A-D) 2. The Users menu appears. Enter the desired value on each selected screen and field as shown in Table 5-3 and press Return. Table 5-3.
MCC Card Configuration MCC Configuration IP Router Screens Use the system information submenu of the IP Router screens to configure static routes to protocols and filters. Procedure To configure static routes, martian networks, and IP router filters: 1. Follow this menu sequence: Configuration → IP Router (A-E) 2. The IP Router menu appears. Enter the desired value on each selected screen and field as shown in Table 5-4 and press Return. Table 5-4.
MCC Card Configuration Table 5-4. IP Router Menu Options (2 of 4) Filter Table A-E-C Displays an overview of the various filters that are in the system. The FIlter Table screen displays the following information: Line – Sequential number of line. Filter Name – Name of the IP filter. # of Static Rules – Number of static routes in filter. # of Dynamic Rules – Number of dynamic routes in filters. Reference Count – Number of active interfaces using the filter. Default Action – Default action for the filter.
MCC Card Configuration Table 5-4. IP Router Menu Options (3 of 4) IP Router Filters (IP Filter Configuration) A-E-C Gives the user the ability to build name sets of filter rules. A filter is a rule (or set of rules) that is applied to a specific interface to indicate whether a packet can be forwarded or discarded. You can add, edit, or delete router filter rules within a named set. View filter names by pressing Ctrl-v.
MCC Card Configuration Table 5-4. IP Router Menu Options (4 of 4) ARP (Parameters, Add Entry, and Delete Entry) A-E-D (A-E-A to A-E-C) Select: Parameters (A) Gives the user the ability to configure general Address Resolution Protocol (ARP) cache parameters. Complete Entry Timeout (minutes) – 1–200,000 (Default = 20). Incomplete Entry Timeout (minutes) – 1–200,000 (Default = 20). NOTE: If you have made changes to this screen, you must do a card reset.
MCC Card Configuration MCC Configuration SNMP Screens Use the system information submenu of the SNMP screens to configure SNMP security, logical entities, community names, and trap addresses. " Procedure To configure SNMP security, SNMP Logical entities, and SNMP Communities/Traps: 1. Follow this menu sequence: Configuration → SNMP (A-F) 2. The SNMP appears. Enter the desired value on each selected screen and field as shown in Table 5-5 and press Return. Table 5-5.
MCC Card Configuration Table 5-5. SNMP Menu Options (2 of 2) Communities/Traps (SNMP Communities/Traps) A-F-D Gives the user the ability to enable the Authentication Failure Trap Mechanism, stores SNMP Community string names for the DSL card, and stores NMS host IP addresses to which the DSLAM sends trap messages. It also lets the user configure four communities with three trap destinations each. This can be for a total of up to 12 destinations.
MCC Card Configuration MCC DSL Cards Screen Use the system information submenu of the DSL Cards screen to set IP addresses and reset the DSL cards. Procedure To Configure DSL IP addresses and Reset DSL Slot: 1. Follow this menu sequence: Configuration → DSL Cards (A-G) 2. The DSL Cards menu appears. Enter the desired value on each selected on each selected screen and field as shown in Table 5-6 and press Return. Table 5-6.
DSL Card Configuration 6 Overview This chapter describes the non-mandatory configuration options on the DSL card. Use these options to customize your applications. NOTE: Certain parameters such as speeds are dependent on the settings on the RTU Configuration screen. Go to Configuration → RTU Config (A-H) and select your RTU type for each port before any additional configuration activities.
DSL Card Configuration NOTE: Only a user who logs on to the HotWire DSLAM with Administrative permission can configure the DSL card. Procedure To configure card information, DNS setup, time/date, clear NVRAM, upload or download configuration set, download new firmware, or reset card: 1. Follow this menu sequence: Configuration → Card Status (A-A) 2. The Card Status menu appears. Enter the desired value on each selected screen and field as shown in Table 6-1 and press Return. Table 6-1.
DSL Card Configuration Table 6-1. Card Status Options (2 of 4) Time/Date A-A-C Gives the user the ability to configure the local time and date on the DSL card with network time and to synchronize the DSLAM’s clock via a Network Time Protocol (NTP) server. Local Time/Date – Enter the time in hh.mm format (am or pm). Enter the date in mm/dd/yy format. Client NTP Mode – Broadcast/Unicast (Default = Broadcast). Select the Client Network Time Protocol (NTP) Mode. NTP Server – nnn.nnn.nnn.nnn format.
DSL Card Configuration Table 6-1. Card Status Options (3 of 4) NVRAM Config Loader A-A-E Gives the user the ability to upload or download a copy of the card’s binary configuration data to or from a Trivial File Transfer Protocol (TFTP) server. Configuration File Name –The file name may be a regular path name expression of directory names separated by a forward slash (/) ending with the file name. The total path name length must be less than 40 characters.
DSL Card Configuration Table 6-1. Card Status Menu Options (4 of 4) Download Code (Download Code and Apply Download) A-A-G Gives the user the ability to download a new version of code and apply the downloaded code. For further information on this feature, see Appendix C, Download and Apply Download. Download Code A This screen is similar to the NVRAM Config Loader screen.
DSL Card Configuration DSL Configuration Ports Screens Use the system information submenu of the Ports screens to display the DSL Ports screen. Procedure To configure DSL ports: 1. Follow this menu sequence: Configuration → Ports (A-B) 2. The Ports menu appears. Enter the desired value on each selected screen and field and press Return. Table 6-2. Ports Options (1 of 2) Ethernet Port A-B-A Gives the user the ability to configure the Ethernet Port.
DSL Card Configuration Table 6-2. Ports Options (2 of 2) DSL Ports (DSL Parameters) (Continued) A-B-B Behavior – Fixed/Adaptive (Default = Adaptive). In fixed rate mode, the DSL will operate at the specified up and down speed. In rate adaptive mode, the rates will not exceed the maximum speed and traps are sent when the links drop below the minimum, as the transmission characteristics of the loop change. RTU Type – Model number of endpoint.
DSL Card Configuration DSL Configuration Interfaces Screens Use the system information submenu of the Interfaces screens to configure basic interface information. Procedure To configure interface names and MTU settings, IP addresses on the ethernet port, PPP settings on the DSL ports, or restart, stop, or monitor an interface: 1. Follow this menu sequence: Configuration → Interfaces (A-C) 2. The Interfaces menu appears.
DSL Card Configuration Table 6-3. Interfaces Options (2 of 3) IP Network A-C-B Gives the user the ability to configure up to 16 IP addresses for a port. Configure one IP address for each service domain on the DSL card. IP Interface – 15 characters. s1b = backplane; e1a = ethernet port; s1c, s1d, s1e, and s1f = DSL ports. Base IP Addr – nnn.nnn.nnn.nnn format. (This field is read only.) Base Subnet Mask – nnn.nnn.nnn.nnn format. (This field is read only.) IP Addr – nnn.nnn.nnn.nnn format.
DSL Card Configuration Table 6-3. Interfaces Options (3 of 3) PPP A-C-D Gives the user the ability to configure parameters for the PPP links used for the DSL connections. For the 8540, there is no PPP submenu. Interface Name – s1c, s1d, s1e, or s1f. Restart Timer – 1–10000 in seconds (Default = 3). Max Terminates – (Default = 2). Max Configures – Maximum number of PPP links (Default = 10). Max Naks – Maximum number of negative acknowledgments before PPP link goes down (Default = 10).
DSL Card Configuration DSL Configuration Users Screens Use the system information submenu of the Users screens to configure login accounts for telnet sessions directly to the DSL cards. Procedure 1. Follow this menu sequence: Configuration → Users (A-D) 2. The Users menu appears. Enter the desired value on each selected screen and field as shown in Table 6-4 and press Return. Table 6-4.
DSL Card Configuration DSL Configuration IP Router Screens Use the system information submenu of the IP Router screens to configure static routes to protocols and filters. Procedure To configure static routes, martian networks, and IP router filters: 1. Follow this menu sequence: Configuration → IP Router (A-E) 2. The IP Router menu appears. Enter the desired value on each selected screen and field as shown in Table 6-5 and press Return. Table 6-5.
DSL Card Configuration Table 6-5. IP Router Options (2 of 4) Filter Table A-E-C Displays an overview of the various filters that are in the system. The FIlter Table screen displays the following information: Line – Sequential number of line. Filter Name – Name of the IP filter. # of Static Rules – Number of static routes in filter. # of Dynamic Rules – Number of dynamic routes in filters. Reference Count – Number of active interfaces using the filter. Default Action – Default action for the filter.
DSL Card Configuration Table 6-5. IP Router Options (3 of 4) IP Router Filters (IP Filter Configuration) A-E-C Gives the user the ability to build name sets of filter rules. A filter is a rule (or set of rules) that is applied to a specific interface to indicate whether a packet can be forwarded or discarded. You can add, edit, or delete router filter rules within a named set. A filter works by successively applying the rules to the information obtained from the packet header until a match is found.
DSL Card Configuration Table 6-5. IP Router Options (4 of 4) ARP (Parameters, Add Entry, and Delete Entry) A-E-D (A-E-A to A-E-C) Select: Parameters (A) Gives the user the ability to configure general Address Resolution Protocol (ARP) cache parameters. Complete Entry Timeout (minutes) – 1–200000 (Default = 20). Incomplete Entry Timeout (minutes) – 1–200000 (Default = 20). NOTE: If you have made changes to this screen, you must do a card reset.
DSL Card Configuration DSL Configuration SNMP Screens Use the system information submenu of the SNMP screens to configure SNMP security, logical entities, community names, and trap addresses. " Procedure 1. Follow this menu sequence: Configuration → SNMP (A-F) 2. The SNMP menu appears. Enter the desired values on the selected screen and field as shown in Table 6-6 and press Return. Table 6-6.
DSL Card Configuration Table 6-6. SNMP Options (2 of 2) Communities/Traps (SNMP Communities/Traps) A-F-C Gives the user the ability to enable the Authentication Failure Trap Mechanism, stores SNMP Community string names for the DSL card, and stores NMS host IP addresses to which the DSLAM sends trap messages. NOTE: All traps from the DSL card go to the MCC before being forwarded to NMS. It also lets the user configure four communities with three trap destinations each.
DSL Card Configuration DSL Configuration DHCP Relay Screens Use the system information sub-menu of the DHCP screens to configure ISP names and DHCP Authentication servers. Procedure 1. Follow this menu sequence: Configuration → DHCP Relay (A-G) 2. The DHCP Relay menu appears. Enter the desired value on the selected screen and field as shown in Table 6-7 and press Return.
DSL Card Configuration Table 6-7. DHCP Relay Options Domain Names A-G-A This screen is used for creating the DHCP Relay agent. The gateway address is used in relaying DHCP requests is configured as an e1a address on the IP Network screen (A-C-B). The interface IP address will be inserted into the Gateway Address field of all DHCP requests before relaying to the associated DHCP server. The first column, Interface IP Address, is read only.
DSL Card Configuration DSL Configuration RTU Screens Use the system information sub-menu of the RTU screens to configure RTU information. Procedure 1. Follow this menu sequence: Configuration → RTU Config. (A-H) 2. The RTU Information menu appears. Enter the desired value on the selected screen and field as shown in Table 6-8 and press Return. Table 6-8.
Monitoring the HotWire DSLAM 7 Overview The HotWire DSLAM lets you to monitor the activity of the HotWire MCC and DSL cards. When you select Monitoring from the HotWire MCC or DSL Main Menu, a menu tree of selections on history and error logs, performance statistics, card status, and physical and logical interface status information is presented. Most of the Monitoring screens are read only; that is, the information displayed is to help you gather pertinent information and isolate potential problem areas.
Monitoring the HotWire DSLAM MCC Monitoring Card Status Screens Use the system information submenu of the Card Status screens to display read-only system information. Procedure To view general card information, login history, and the syslog: 1. Follow this menu sequence: Monitoring → Card Status (B-A) 2. The Card Status menu appears. Select the submenu option as shown in Table 7-1 and press Return. Table 7-1.
Monitoring the HotWire DSLAM Table 7-1. Card Status Options (2 of 2) Syslog B-A-C Displays a timestamp sequential list of operational type errors (such as invalid IP addresses) by date and error. There is one logged error per line in a downward scrolling list. MCC Monitoring Physical Layer Screens Use the system information submenu of the Physical Layer screens to display read-only system information about physical ports.
Monitoring the HotWire DSLAM Table 7-2.
Monitoring the HotWire DSLAM MCC Monitoring Interfaces Screens Use the system information submenu of the Interfaces screens to display read-only system information about interfaces. Procedure To view the active interfaces list, and interface status list: 1. Follow this menu sequence: Monitoring → Interfaces (B-C) 2. The Interfaces menu appears. Select the submenu option as shown in Table 7-3 and press Return. Table 7-3.
Monitoring the HotWire DSLAM MCC Network Protocol Screens Use the system submenu information of the Network Protocol screens to display read-only system information. Procedure To view socket statistics, UDP statistics, TCP statistics, IP statistics, ICMP statistics, SNMP statistics, and HDLC statistics: 1. Follow this menu sequence: Monitoring → Network Protocol (B-D) 2. The Network Protocol menu appears. Select the submenu option as shown in Table 7-4 and press Return. Table 7-4.
Monitoring the HotWire DSLAM Table 7-4. Network Protocol Options (2 of 6) UDP Statistics B-D-B Displays information on UDP statistics such as input packets, output packets, packets with checksum errors, bad length packets, and other information on all interfaces. The counters increment in real time and you may enter Ctrl-r at any time to reset the counters. Output Packets – Number of UDP packets sent out of the card. Input Packets – Number of UDP packets coming into the card.
Monitoring the HotWire DSLAM Table 7-4. Network Protocol Options (3 of 6) TCP Data Stats (TCP Statistics) B-D-C Displays a summary of the TCP data activity (packets and bytes transmitted and received) on all interfaces on the card. The left column is for received data and the right column is for transmitted data. The counters increment in real time and you may enter Ctrl-r at any time to reset the counters. Left column: Packets Received – Number of TCP packets received by the card.
Monitoring the HotWire DSLAM Table 7-4. Network Protocol Options (4 of 6) TCP Connection Statistics B-D-C Displays a summary of the TCP connection activity on all interfaces on the card. Connection Requests – Number of TCP connections initiated by a process on this card. Connection Accepts – Number of TCP connections accepted by this card. Connections Established – Number of connections established. Connections closed/dropped – Number of connections closed (normally) including those dropped.
Monitoring the HotWire DSLAM Table 7-4. Network Protocol Options (5 of 6) ICMP Statistics (ICMP Packet Statistics) B-D-E Displays a summary of the ICMP activity on all interfaces of the card such as echo replies, source quench messages, and information requests with their output, input, and status. The columns show input and output packet counts. Note that the Status column is only applicable for “routing redirect.
Monitoring the HotWire DSLAM Table 7-4. Network Protocol Options (6 of 6) SNMP Authentication Statistics B-D-F The SNMP Authentication Statistics screen displays the following information: Community Administration – Number of SNMP PDUs with community based authentication. Bad Versions – Total number of SNMP messages delivered to the SNMP agent for an unsupported SNMP version.
Monitoring the HotWire DSLAM MCC IP Router Screens Use the system information submenu of the IP Router screens to display read-only system information. Procedure To view routing and ARP tables: 1. Follow this menu sequence: Monitoring → IP Router (B-E) 2. The IP Router menu appears. Select the submenu option as shown in Table 7-5 and press Return. Table 7-5. IP Router Menu Options (1 of 3) Routing Table B-E-A Displays information and statistics stored in the routing table.
Monitoring the HotWire DSLAM Table 7-5. IP Router Menu Options (2 of 3) Routing Information Window In addition, the lower right-hand corner of the screen displays a Route Information window with detailed information about the selected destination. Route # – Displays the number of the route for the given destination. If more than one route exists for the given destination, you may view subsequent routes by entering the routing entry number at the [Route # or ]: prompt.
Monitoring the HotWire DSLAM Table 7-5. IP Router Menu Options (3 of 3) Filter Table B-E-C Displays the various filters that have been configured. The FIlter Table screen displays the following information: Line – Sequential number of line. Filter Name – Name of the IP filter. # of Static Rules – Number of static routes in filter. # of Dynamic Rules – Number of dynamic routes in filters. Reference Count – Number of active interfaces using the filter. Default Action – Default action for the filter.
Monitoring the HotWire DSLAM 2. The Card Status menu appears. Select the submenu option as shown in Table 7-6 and press Return. Table 7-6. Card Status Options Card Info (General Card Information) B-A-A Displays card information such as system name, location and contact, system up time, available buffers, instruction ram size, buffer ram size, fast data ram size, card type, model and serial number, and firmware, CAP, and hardware release number. System Name – Name assigned to the card.
Monitoring the HotWire DSLAM DSL Monitoring Physical Layer Screens Use the system information submenu of the Physical Layer screens to display read-only system information about physical ports. Procedure To view the active ports list, Ethernet statistics, and HDLC bus statistics: 1. Follow this menu sequence: Monitoring → Physical Layer (B-B) 2. The Physical Layer menu appears. Select the submenu option as shown in Table 7-7 and press Return. Table 7-7.
Monitoring the HotWire DSLAM Table 7-7.
Monitoring the HotWire DSLAM Table 7-7. Physical Layer Options (3 of 5) Ether Statistics (Ethernet Statistics) (continued) B-B-B Packets transmitted – Number of packets transmitted by the Ethernet port and what type (multicasts, broadcasts, flooded, local origin, queued) – Multicast – Single packets copied to a specific subset of network addresses. – Broadcast – Messages sent to all network destinations. – Flooded – Information received, then sent out to each of the interfaces.
Monitoring the HotWire DSLAM Table 7-7. Physical Layer Options (4 of 5) DSL Link Perf (DSL Link Performance Summary) B-B-D Displays a summary of the link performance for each of the DSL ports. Enter port number one to four to see the fields for current 15-minute period (real time count of events during the past 0 to 15 minutes), previous 15-minute period (data updated every 15 minutes), previous one hour period (data updated every hour), and 24-hour period (data is updated every hour).
Monitoring the HotWire DSLAM Table 7-7. Physical Layer Options (5 of 5) DSL Error Stats B-B-F Displays the error performance (margin) rates for each of the DSL ports after selecting a specific DSL port number. Margin is a measure of performance.
Monitoring the HotWire DSLAM DSL Monitoring Interfaces Screens Use the system submenu information of the Interfaces screens to display read-only system information about interfaces. Procedure To view the active interfaces list, and interface status list: 1. Follow this menu sequence: Monitoring → Interfaces (B-C) 2. The Interfaces menu appears. Select the submenu option as shown in Table 7-8 and press Return. Table 7-8.
Monitoring the HotWire DSLAM DSL Network Protocol Screens Use the system submenu information of the Network Protocol screens to display read-only system information. Procedure To view socket statistics, UDCP statistics, TCP data and connection statistics, IP statistics, ICMP statistics, SNMP statistics, and HDLC statistics: 1. Follow this menu sequence: Monitoring → Network Protocol (B-D) 2. The Network Protocol menu appears. Select the submenu option as shown in Table 7-9 and press Return. Table 7-9.
Monitoring the HotWire DSLAM Table 7-9. Network Protocol Options (2 of 7) UDP Statistics B-D-B Displays information on UDP statistics such as input packets, output packets, packets with checksum errors, bad length packets, and other information on all interfaces. The counters increment in real time and you may enter Ctrl-r at any time to reset the counters. Output Packets – Number of UDP packets sent out of the card. Input Packets – Number of UDP packets coming into the card.
Monitoring the HotWire DSLAM Table 7-9. Network Protocol Options (3 of 7) TCP Data Stats (TCP Data Statistics) B-D-C Displays a summary of the TCP data activity (packets and bytes transmitted and received) on all interfaces on the card. The left column is for received data and the right column is for transmitted data. The counters increment in real time and you may enter Ctrl-r at any time to reset the counters. Left column: Packets Received – Number of TCP packets received by the card.
Monitoring the HotWire DSLAM Table 7-9. Network Protocol Options (4 of 7) TCP Connection Statistics B-D-C Displays a summary of the TCP connection activity on all interfaces on the card. Connection Requests – Number of TCP connections initiated by a process on this card. Connection Accepts – Number of TCP connections accepted by this card. Connections Established – Number of connections established. Connections closed/dropped – Number of connections closed (normally) including those dropped.
Monitoring the HotWire DSLAM Table 7-9. Network Protocol Options (5 of 7) ICMP Statistics (ICMP Packet Statistics) B-D-E Displays a summary of the ICMP activity on all interfaces of the card such as echo replies, source quench messages, and information requests with their output, input, and status. The columns show input and output packet counts. Note that the Status column is only applicable for “routing redirect.
Monitoring the HotWire DSLAM Table 7-9. Network Protocol Options (6 of 7) SNMP Authentication Statistics (continuation of previous screen) B-D-F The SNMP Authentication Statistics screen displays the following information: Community Administration – Number of SNMP PDUs with community based authentication. Bad Versions – Total number of SNMP messages delivered to the SNMP agent for an unsupported SNMP version.
Monitoring the HotWire DSLAM Table 7-9. Network Protocol Options (7 of 7) PPP Stats (General) B-D-H (A) Displays a summary of the PPP activity on a selected interface on the card. Interface Name – Enter the name of the desired DSLinterface (s1c, s1d, s1e, s1f). Link Phase – Current phase/state of this link (Init, Link Control). Octets Transmitted – Number of octets (8 bit bytes) transmitted. Frames Transmitted – Number of frames (groups of data bits) transmitted.
Monitoring the HotWire DSLAM DSL IP Router Screens Use the system submenu information of the IP Router screens to display read-only system information. Procedure To view routing and ARP tables: 1. Follow this menu sequence: Monitoring → IP Router (B-E) 2. The IP Router menu appears. Select the submenu option as shown in Table 7-10 and press Return. Table 7-10. IP Router Options (1 of 3) Routing Table B-E-A Displays information and statistics stored in the IP routing table.
Monitoring the HotWire DSLAM Table 7-10. IP Router Options (2 of 3) Routing Table (continued) B-E-A Routing Information Window In addition, the lower right-hand corner of the screen displays a Route Information window with detailed information about the selected destination. The Route Information window displays the following information: Route # – Displays the number of the route for the given destination.
Monitoring the HotWire DSLAM Table 7-10. IP Router Options (3 of 3) Filter Table B-E-C Displays the various filters that have been configured. The Filter Table screen displays the following information: Line – Sequential number of line. Filter Name – Name of the IP filter. # of Static Rules – Number of static routes in filter. # of Dynamic Rules – Number of dynamic routes in filters. Reference Count – Number of active interfaces using the filter. Default Action – Default action for the filter.
Monitoring the HotWire DSLAM DSL Configuration RTU Screens Use the system information sub-menu of the RTU screens to display read-only RTU information. Procedure 1. Follow this menu sequence: Monitoring → RTU Config. (B-F) 2. The RTU Information menu appears. Select the submenu option as shown in Table 7-11 and press Return. Table 7-11.
Diagnostics and Troubleshooting 8 Applications Screens Use the Applications submenu to perform a Ping, TraceRoute, or Telnet (MCC only) to a remote host or client. Procedure To use the Ping, Trace Route, and Telnet functions: 1. Follow these menu sequences: Applications → Ping (C-A) Applications → TraceRoute (C-B) Applications → Telnet (C-C) 2. Select Applications from the HotWire MCC or DSL main menu.
Diagnostics and Troubleshooting 3. The Applications menu appears. Select the submenu option and enter the desired value on each screen and field as shown on Table 8-1 and press Return. Table 8-1. Applications Options Ping (MCC and DSL) C-A Gives the user the ability to conduct a non-disruptive packet test between the MCC or DSL card and any IP-aware device with network connectivity.
Diagnostics and Troubleshooting Diagnostic Screens Use the Diagnostics submenu to perform self-tests or view alarm status. Procedure To view selftest, card alarm, and packet test information: 1. Follow these menu sequences: Diagnostics → Selftest (D-A) Diagnostics → Alarms (D-B) Diagnostics → Packet Echo Test (D-C) 2. The Diagnostics menu appears. Select the submenu option and enter the desired value on each screen and field as shown in Table 8-2 and press Return.
Diagnostics and Troubleshooting Table 8-2. Diagnostics Options Selftest D-A Displays the results of the last disruptive selftest of the DSL card. This selftest is only performed on power up of the system or a reset of the card. Each subsystem (processors, memory, and interfaces) reports pass or fail. If all subsystems pass, the card has passed selftest. If a subsystem fails, reset or replace the card.
Diagnostics and Troubleshooting Troubleshooting The status of each card in the HotWire DSLAM is indicated on the Card Selection screen (see Chapter 2, HotWire Menus and Screens). Choose Card Selection from the HotWire Chassis Main Menu. The status of each DSL card is indicated by codes being displayed in any of eight positions to the right of the card selected.
Diagnostics and Troubleshooting Checking Alarms If the Card Selection screen indicates that a Major or Minor Alarm is on a card, follow the menu sequence Diagnostics → Alarms (D-B) to determine the cause of the alarm. NOTE: If a DSL card does not appear on the Card Selection screen because the MCC card can no longer communicate with it, the MCC card will generate a major alarm. You should go to the MCC’s Monitor → Card Status → Syslog (A-A-C) and view the event on its system log.
Diagnostics and Troubleshooting Table 8-3. Major Alarms (2 of 2) Failure Type Action Ethernet port failure 1. Check cable connections to the DSLAM. – If cables are terminated properly, go to Step 2. – If cables are not terminated properly, terminate them correctly. 2. Check cable connections to the Hub or Ethernet switch. – If cables are terminated properly, go to Step 3. – If cables are not terminated properly, terminate them correctly. 3. Check the Activity/Status LED at the Ethernet Hub or Switch.
Diagnostics and Troubleshooting Minor Alarms Use Table 8-4 to determine the appropriate action to take for each Minor Alarm. Table 8-4. Minor Alarms (1 of 2) Failure Type Action Config Error: 1. Check the Selftest Results display by following the menu sequence: Diagnostics → Selftest. 2. Do another Selftest (Reset) and check results. – If the results are normal, the problem was transient. Log the results. – If Selftest results still show configuration corruption, there is a card problem.
Diagnostics and Troubleshooting Failure Type Action Error Rate Threshold (A trap message sent if the Block Error Rate averaged over a period of time exceeds the selected value.) If the Error Rate Threshold is < 10-4, then this alarm is a warning Link Down Threshold (A trap message sent if the number of DSL link down events in 15 minutes exceeds the selected value.) If the threshold is set low (1–4), and the link is currently down, then that the loop has degraded.
Diagnostics and Troubleshooting Network Problems Review the following symptoms and possible solutions to help in solving any problems you may encounter on the HotWire DSLAM. PROBLEM: Intranetworking communication problems. ACTION: 1. Verify that the internetworking network cables meet IEEE standards for local Ethernet networks. 2. Check cable connections to DSLAM and other devices in the network. 3. Determine whether or not your system is the only one in the network with a problem.
Diagnostics and Troubleshooting Slow Performance PROBLEM: Performance is slow. ACTION: 1. Verify that there are enough buffers on the System Info screen (see Monitoring → Card Status (B-A) in Chapter 7). 2. Check the Ethernet Statistics screen for excessive Cycle Redundancy Check (CRC) errors (see Monitoring → Physical Layer (B-B) in Chapter 7). Excessive Collisions PROBLEM: Excessive collisions on an Ethernet port. ACTION: 1.
Diagnostics and Troubleshooting No SNMP Connection Established PROBLEM: Cannot establish an SNMP session/connection. ACTION: 1. Try to ping the MCC card and/or DSL card from the management system. 2. If you cannot, check to see that you have entered an IP address and subnet mask (see Who Am I screen in Chapter 3). 3. If there is an IP address, then check the routing tables in the MCC card and DSL card. 4. Check to see if the community string is correct. 5.
Diagnostics and Troubleshooting IP Routing Problems PROBLEM: Stations cannot communicate through the router. Incorrect IP address. Incorrect Subnet Mask ACTION: 1. Check to see that IP addresses have been configured correctly (see Who Am I screen in Chapter 3, and Configuration → Interfaces (A-C) in Chapters 5 and 6). 2. Go to: Configuration → Interface → Control (A-C-C) and monitor the state of the system for e1a Bridge Up (forwarding). No PPP Traffic PROBLEM: PPP circuit is forwarding no traffic.
Diagnostics and Troubleshooting System Does Not Recognize New DSL Cards PROBLEM: System does not recognize new DSL cards with new addresses (Addresses not pre-configured on MCC card). ACTION: 1. Configure new DSL cards from MCC screen. 2. Restart s1b interface (see Configuration → DSL Cards (A-G) in Chapter 6). 3. Reset DSL card from the MCC screen (see Configuration → DSL Cards (A-G) in Chapter 6). 4. Pull the card out and push it back in.
Diagnostics and Troubleshooting Cannot Upload Configurations to a Unix Server PROBLEM: TFTP server denies write permission (Message is “TFTP recv failure”). ACTION: 1. Before uploading configurations, create a dummy file and give it global Read-Write permissions. 2. Configure TFTP host to have Write permissions is specified directory. Unexpected Subnet Data PROBLEM: Proxy ARP not properly set for HotWire 5446 RTU. ACTION: 1. Reconfigure DSL cards affected. 2.
Checklist for Setting Up User Accounts on the MCC and DSL Cards A Overview User accounts provide security for the DSLAM by requiring that anyone who is trying to log onto the system has a valid password to gain access. User accounts on the MCC provide security to users accessing the system from the VT100-compatible terminal interface and via Telnet over the management domain LAN.
Checklist for Setting Up User Accounts on the MCC and DSL Cards Reboot Card (MCC) Use the following checklist to reboot MCC card after changes have been made. From the MCC Main Menu, select Configuration → Card Status → Card Reset (A-A-F). Enter Y at the yes/no prompt. At the initial screen display after reboot, press Return. To verify that a DSLAM system account has been setup, at the prompt: Enter Operator ID. Enter Operator Password. The HotWire Chassis Main Menu is displayed.
Checklist for Setting Up User Accounts on the MCC and DSL Cards Reboot Card (DSL) Use the following checklist to reboot DSL cards after changes have been made. At the Card Selection screen, enter DSLnn. From the DSL Main Menu, select Configuration → Card Status → Card Reset (A-A-F). Enter Y at the yes/no prompt. To verify that a DSL card account has been set up: After reboot, enter MCC at the Card Selection screen. Select Applications → Telnet (C-B).
Checklist for Setting Up SNMP Features B Setting Up SNMP Features Use the following checklist when setting up SNMP features. MCC SNMP Community Strings and Authentication Failure Trap From the MCC Main Menu, select Configuration →SNMP → Communities/Traps (A-F-C). Enter Read Only community string name(s). Enter Read Write community string name(s). If desired, enable the Authentication Failure Trap. Enter the IP address of addresses of the NMS.
Checklist for Setting Up SNMP Features Management System Source Validation for DSL cards From the DSL Main Menu, select Configuration → SNMP → Security (A-F-A). Enable IP address security validation. Enter the IP addresses of up to five NMS managers that will permitted access to this DSL card. Each card does not have to have the same set of managers as any other card or as the MCC. Enter access permission to be granted each NMS system (ReadOnly(ro)/Read/Write(rw)/NoAccess(na)).
Download Code and Apply Download C The Download Code menu option on the HotWire DSLAM gives you the ability to upgrade your software with a new version of code and then apply this code to your system. NOTE: Before attempting a download, verify that you can ping or telnet to the TFTP server. If you can not, do not proceed with the download. Also, make certain that the files that you are going to download from exist in the system.
Download Code and Apply Download Scenario Two: Download Only System In order for the system to become fully functional again, you must start the Download Code file transfer procedure. Enter the image file name and the TFTP Service IP address and select yes to begin the file transfer. When the file transfer has successfully completed, the system will automatically restart and become fully functional with the newly acquired firmware.
Navigation Keys D The following table lists navigation keys and their definitions. These commands are used to move around the HotWire DSLAM menus and screens.
Traps E Traps are configured via a Telnet or terminal session. The addition or removal of a card or another hardware component within the HotWire DSLAM system causes a trap to be generated. These traps indicate a configuration change notification (CCN) of a card (a hardware replacement or a software upgrade). The DSL card sends the following traps. Event Trap Class Comment Device failure major — Self-test failure minor Sent if any portion of a restart/self test fails.
Traps E-2 Event Trap Class Comment Ethernet link down major — Ethernet link up normal — xDSL margin low minor Margin estimate below customer set threshold. xDSL margin normal normal Margin estimate above customer set threshold. xDSL error rate high minor Error rate estimate above customer set threshold. xDSL error rate normal normal Error rate estimate now below customer set threshold. xDSL port failure major Processor detected bad DSL modem chip set.
Traps The MCC card sends the following traps. Event Trap Class Comment Device failure major — Self test failure minor Sent if any portion of a restart or selftest fails. CCN (Configuration Change Notice) warning Configuration changed or software upgraded. Entity MIB CCN (Configuration Change Notice) warning Configuration changed due to differences affecting Entity MIB. Authentication failure minor SNMP community string mismatches.
Traps RTU Related Traps The RTUs send the following traps. For a listing of Paradyne Enterprise MIBS, see Chapter 8 of the Hotwire DSLAM for 8540 and 8546 DSL Cards Network Configuration Guide. Standard Traps Event Trap Class Comment Authentication Failure minor Community string used is not in the Community Table. Use of read only community string for Set PDU. Warm start warning RTU has been reset by an NMS.
5446 RTU Setup F 5446 RTU Overview The RADSL 5446 RTU has an IP configuration table that is updated through an SNMP agent. The configuration table contains IP address and subnet mask information. The network service provider for the 5446 RTU provisions the IP address information into the 5446 RTU’s configuration table. The 8546 DSL card interoperates with the 5446 RTU. An NMS communicates via SNMP to Get or Set objects within the SNMP agent’s control to update the IP configuration table.
5446 RTU Setup IP Injection Tool This tool is available from Paradyne’s Power Pages World Wide Web site. The program is in a zip file that expands to three disks. This tool can be loaded on a PC with a Windows 95 or a Windows NT 4.0 platform. The PC must be connected to the management interface for the MCC card (e1a). Procedure To download the IP Injection Tool: 1. Access the Paradyne World Wide Web site: http://www.paradyne.com 2. Select: Service & Support MIBs HotWire DSL ipinject.exe 3.
5446 RTU Setup Windows 95 syntax example: NMS = 135.90.51.1 MCC card = 135.90.51.220 on the same subnet as the NMS 130.90.51 DSL card = 135.90.52.10 on subnet 135.90.52 5446 RTU = 135.90.52.12 on the same subnet as the DSL card 135.90.52 Windows 95 route statement for the NMS at 135.90.51.1: route add 135.90.52.10 135.90.51.220 route add 135.90.52.12 135.90.51.220 MIB Browser Techniques There are two MIB browser techniques.
5446 RTU Setup Procedure From an SNMP workstation: 1. To load the MIB, access the Paradyne World Wide Web site: http://www.paradyne.com 2. Select: Service & Support MIBs HotWire DSL pdndce.mib 3. Enter the IP address of the RTU. 4. Press Options to change Set Community to Private. 5. Locate the MIB group pdn-ipinjection. From a MIB browser, do a single set with a unique entry containing the required fields. Refer to Table F-1 for IP injection group objects. Using the null entry: Procedure 1.
5446 RTU Setup 5446 RTU IP Configuration Table Host routes use the IP address assigned to the end-user systems supported by the 5446 RTU. Service domain IDs use the IP address information pertaining to the 5446 RTU within the service domain. There must be three entries in the 5446 RTU IP configuration table: NAP address. This address is automatically injected across the DSL link from the DSLAM and cannot be modified. Host address.
5446 RTU Setup Table F-1. IP Injection Group Objects (ipInjectionTable 1) Object Description Setting/Contents ipInjectionType (ipInjectionEntry 1) Type of address for each entry. null(1) – Use to add a row. Factory defaults: Changing the NAP IP address resets the database and an entry of serviceProvider(3) or host(4) is cleared. – Address: 0.0.0.0 – Mask: 255.255.255.255 – Status: static nap(2) – Network Access Provider IP entry. Cannot be added, modified, or deleted from SNMP.
Static Route Warning Messages G The following table lists warnings and error messages displayed on the Static Routes screen. 8000-A2-GB20-20 Message . . . Meaning . . . Routing Table: Route not added (MCC and DSL) Route was saved into NVRAM but not added to the active routing table. Routing Table: Route limit reached for interface (DSL) Route was saved into NVRAM but not added to the active routing table because there are already 32 routes for the interface.
Glossary 10BaseT An Ethernet LAN that works on twisted-pair wiring. Address A symbol (usually numeric) that identifies the interface attached to a network. Alarm System Consists of an audible or visual alarm in the central office indicating the rack with an alarm condition. ARP Address Resolution Protocol. The TCP/IP protocol used to dynamically bind a high-level IP address to a low-level physical hardware address.
Glossary DSLAM Digital Subscriber Line Access Multiplexer. DSLAM provides simultaneous high-speed digital data access and analog POTS over the same twisted-pair telephone line. Ethernet A type of network that supports high-speed communication among systems. It is a 10-Mb/s standard for LANs. All hosts are connected to a coaxial cable where they contend for network access using a Carrier Sence Multiple Access with Collision Detection (CSMA/CD) paradigm.
Glossary margin DSL margin is defined as the additional noise measured in db that would need to be added to (or if the margin is negative, subtracted from) the existing noise present on a given DSL loop to bring the Bit Error Rate (Ber) to IE-7 (10 7) . Unless the noise source is defined (such as 24 BRI disturbers or 24 DSL disturbers, it is assumed to be Noise Model A (white noise). MCC Card Management Communications Controller Card.
Glossary Router A special purpose, dedicated computer that attaches to two or more networks and forwards packets from one to the other. Routing Table A table that stores information about possible destinations for packets being routed through the HotWire DSLAM and identifies the next hop address to which to send the packet. RTU Remote Termination Unit. A device, such as the HotWire 5446 RTU, that is installed at the end-user site (customer premises).
Index Numbers 10BaseT interface on the MCC and DSL cards (e1a), 4-1 A Active Interfaces List screen, 7-5, 7-21 Active List screen, 7-3, 7-5, 7-16, 7-21 Active Ports List screen, 7-3, 7-16 Add ARP Entry screen, 5-11, 6-15 Administrator access, 1-4 Administrators Overview, 4-1 Alarms screen, 8-4 Alarms, Major, 8-6 Alarms, Minor, 8-8 Apply Code , C-2 Apply Download, 5-4, 6-5 Apply Download screen, 5-4, 6-5 ARP Parameters screen, 5-11, 6-15 ARP Table screen, 7-13, 7-30 C Card Info screen, 5-2, 6-2, 7-2, 7-15
Index L R Logical Entities screen, 5-12, 6-16 Reboot Card (DSL), A-3 Reboot Card (MCC), A-2 Reset DSL Slot screen, 5-14 Reset Slot screen, 5-14 Reset System screen, 5-4, 6-4 RFCs, MIB descriptions, F-1– F-17 RTU Information screen, 6-20, 7-32 M Management Communications Controller card, 1-3 Martian Networks screen, 5-8, 6-12 MCC , 1-3 MCC card, 1-3 MCC User Accounts (For Telnet terminal access to MCC Card), A-1 MIB, descriptions, F-1– F-20 N navigation keys, 2-1, 2-5 network interface options, 5-5, 5-
Index T U Telnet screen, 8-2 Time/Date screen, 4-6, 5-3, 6-3 Traps, E-1 traps, SNMP, E-4– E-7 Troubleshooting, 8-5 Cannot Communicate with HotWire 5446 from MCC Card, 8-15 Cannot Communicate with Interface, 8-14 Cannot Upload Configurations to a Unix Server, 8-15 Excessive Collisions, 8-11 Filters not Working, 8-12 IP Routing Problems, 8-13 Network Problems, 8-10 No PPP Traffic, 8-13 No Response at Start Up, 8-13 No SNMP Connection Established, 8-12 Slow Performance, 8-11 System Does Not Recognize New DS
