Instructions for Use
Table Of Contents
- Preface
- Legal Notice
- Safety Precautions
- Precautions
- Legal Information
- Table of Contents
- 1. Before Using the Printer
- 2. Paper and Print Media
- 3. Driver installation and uninstallation
- 4. Wired network setup (applicable to wired network models)
- 5. Wireless network setup (applicable to Wi-Fi models)
- 6. Web server
- 7. Print
- 8. Mobile Print
- 9. General Settings
- 10. Routine Maintenance
- 11. Troubleshooting
- 12. Menu Structure
- 13. Product Specifications
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Note：
• If the problem still cannot be solved, please contact the customer services
center.
11.3.2. Image Defects
Problem
Cause
Solution
The printout is
whitish or light
• The print media does not meet the
usage specifications, for example the
media is damp or too rough.
• The resolution setting of printing
program is too low and concentration
setting is too low, or save toner mode
is ticked.
• Toner is low.
• Toner cartridge is damaged.
• Please use proper print media
within the specification range.
• Set the resolution and
concentration setting of program, or
cancel ticking the save toner mode.
• It is suggested to replace the
original toner cartridge.
Toner spots
• Dirty toner cartridge or toner
leakage.
• Toner cartridge is damaged.
• The print media does not meet the
usage specifications, for example the
media is damp or too rough, or has
been used previously.
• The paper path is dirty.
• It is suggested to replace the
original toner cartridge.
• Please use the print media within
the specification range.
• Clean the paper path.
White spots
• The print media does not meet the
usage specifications, for example the
media is damp or too rough, or has
been used previously.
• The paper path is dirty.
• The drum inside toner cartridge is
damaged.
• Please use the print media within
the specification range.
• Clean the paper path.
• It is suggested to replace the
original toner cartridge.
Toner comes off
• The print media does not meet the
usage specifications, for example the
media is damp or too rough, or has
been used previously.
• The printing paper medium set and
paper medium placed are not
consistent.
• The inside of the printer is dirty.
• Toner cartridge is damaged.
• The parts inside the printer are
damaged.
• Please use printing medium within
the specification scope, and use
manual feed tray for printing in case
of special medium.
• Please print with corresponding
paper medium.
• Clean the inside of the printer.
• It is suggested to replace the
original toner cartridge.
• Dirty toner cartridge
• Damaged inner parts of toner
cartridge.
• Dirty combining glass of inner laser
of the machine.
• Clean or replace toner cartridge
• Clean the mirror of the laser at the
back of the printer.
• Clean the feed path of printer.
Black vertical stripes • The paper path is dirty.