Frequently Asked Questions

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7. How to cancel a printing job in the queue?
Regarding the issue about your printer, please kindly check with below steps, you need to end
the printing job in the printing queue:
Step1 Please double click your model of your printer in the ‘printer and device”, the picture will be
shown as below:
Step2 Please right click the printing task that you want to stop. It will be shown as below:
Step3Please chose “cancel”, it will stop printing job.
8. Why it will be smoked when printing?
The smoking is water vapor, which is caused by the printing environment and paper status. When we
do the printing, the fuser unit will heat the paper to around 180 °C, so during paper out of the printer,
it would exchange its temperature with surrounding environment.