Frequently Asked Questions
Table Of Contents
- P2200W/P2500W Serial Printers FAQ:
- ① Installation Issues:
- 1. How to set up my Pantum P2500W Series Printer to a Wireless Network easily by one click installation? ( applicable to Wi-Fi or network models)
- 2. How do I setup a password for my WI-FI Connection? ( applicable to Wi-Fi models)
- 3. Where can I download the soft wares and drivers for my printer P2500W?
- 4. How to solve the wireless Connection Failed when it showed "The printer cannot connect to any wireless network with the wireless credentials provided"?
- 5. What’s the WIFI default password of printer’s wireless hotspot?
- 6. How to Close WIFI Hotpot Setting?
- 7. How to install the Printer with hostname？
- 8. Where can I check the Hotspot IP address？
- 9. When I connect the printer with PC by WI-FI, Why it need more than 5 minutes from I send the order until it finally print out?
- 10. How to connect the printer under Mac system with cable Setting Guide?
- 11. How to print wirelessly with Mac- WIFI Direct via P2500W series printer?
- 12. How to print wirelessly with Mac- Under same Network Environment?
- ② Cartridge Issues:
- 1. How do I replace or install a cartridge?
- 2. How do I check the amount of toner left in my cartridge?
- 3. How do I check how many pages I have printed so far?
- 4. What are the cartridge models for P2500 series printer?
- 5. How about the standard page yield of toner PA/PB/PC-210?
- 6. Why the second LED shows orange when I install a new cartridge?
- 7. What does the Blinking Lights notifications mean in P2500 Printer?
- 8. How to check the toner’s serial number location:
- 9. How to check the printer’s serial number location:
- 10. Why the printout is not clearly and a little whitish which one I just bought?
- 11. What’s the meaning of status displayed by LED indicator??
- ③ Papers Issues:
- 1. How can I clear any paper jam?
- 2. Why the printer could not feed paper successfully?
- 3. What kinds of paper can I use in my Pantum P2500W series printer?
- 4. How to print multipage on one page?
- 5. How to adjust letter format in the printing document?
- 6. How to adjust envelope type in the printing document?
- ④ Printer Compatible Issues:
- 1. Does my Pantum Printer works on Windows Mobile?
- 2. Is my printer Mac compatible? What are the versions that it is compatible with?
- 3. Is my printer Linux compatible? What are the versions that it is compatible with?
- 4. Is my printer Windows compatible? What are the versions that it is compatible with?
- 5. Could I download the APP from Google Play?
- 6. Is my printer compatible with Chrome OS system?
- 7. Is my printer compatible with Linux OpenSuse system?
- 8. Is my printer compatible with Linux Debian 9 system?
- ⑤ Mobile Printing Issues:
- ⑥ General Settings Issues:
- ⑦ Normal Printer Issues:
- 1. How to get the printer to print darker under Windows?
- 2. How to get the printer to print darker under Mac?
- 3. How to “add a printer “by manually under Windows?
- 4. How to “add a printer “by manually under Mac?
- 5. How to do Duplex Printing on Windows system?
- 6. How to cancel the “duplex printing” under Windows?
- 7. How to cancel a printing job in the queue?
- 8. Why it will be smoked when printing?
- 9. What is the power requirement will be need?
- 10. How to Print PRN File setting in printer?
- 11. How to do when it shown “0x000000709” Error？
- 12. How to change the printing port is available when it showed” Printing port is on used”?
- 13. How to download the User Manual Successfully?
- 14. How to register for printer warranty on-line?
- 15. How to Print Information Pages from P2500 printer?
- 16. Why the printer could not print the horizontal line in the page when printed out?
- 17. How to do Duplex Printing on Mac system?
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1. Does my Pantum Printer works on Windows Mobile?
No, our printer did not compatible with Windows Mobile.
2. Is my printer Mac compatible? What are the versions that it is compatible with?
Yes, Mac 10.6/10.7/10.8/10/9/10.10/10.11/10.12/10.13
3. Is my printer Linux compatible? What are the versions that it is compatible with?
Yes, Ubuntu 12.04/ 14.04/ 16.04/ 18.04
4. Is my printer Windows compatible? What are the versions that it is compatible
with?
Yes, Microsoft Windows server 2003/Server 2008/Server 2012/XP/Vista/Win7/Win8
(32bit/64bit)/Win8.1(32bit/64bit)/Win 10(32bit/64bit)
5. Could I download the APP from Google Play?
Yes, you could download it from Google Play.
6. Is my printer compatible with Chrome OS system?
No, our printer did not compatible with Chorme OS.
7. Is my printer compatible with Linux OpenSuse system?
No, our printer did not compatible with Linux OpenSuse.