User Guide

TROUBLESHOOTING

119

CARE AND MAINTENANCE

118

Followings are to help ensure the proper use and the life of your mobile

phone.

Keep your mobile phone and its accessories out of small children’s reach.

Keep it dry. Use your phone at a normal temperature.

Temperature higher than 55 ° C or lower than 20°C (Higher than 131° For

lower than-4°F)may cause damage to your phone.

Do not use or store your mobile phone in dusty or dirty areas if possible.

Do not attempt to open your mobile phone.

Do not drop, knock or shake it.

Do not use harsh chemicals, cleaning solvents, or strong detergent to clean

mobile phone.

If your mobile phone or its accessory is not work properly, contact your

dealer immediately.

Use only approved batteries, battery chargers and accessories to help

ensure the proper function of your phone and battery life. Any malfunction

or damage caused by the use of any third-party accessories will void the

limited product warranty.

Keep battery contacts and battery charging socket at the bottom of your

phone from direct contact with conductive objects. Otherwise it could

cause a short-circuit and result in potential damage or harm.

“Insert SIM Card” message appears

“Handset locked enter password” message appears

If you have any problem while using your phone, please refer to following check lists to solve

problem.

If the problem persists, please contact your dealer immediately for services them.

Make sure that the SIM card is correctly installed.

Check SIM is working properly, it may be defected or out of order.

If so, send it to network service provider.

Or, clean the SIM card contact.

Enter the valid lock code.

If you don’t know the valid lock code, contact dealer near you.

“Enter PIN1” appears

Enter the valid PIN1 code with the SIM card.

If you don’t know the code, contact your dealer.

With handset locked with 3 invalid trials, incoming call could be

received.

“No service”, “Network failure” is displayed

Check the signal strength indicator. The network connection

was lost. You may be in the basement or building where signal is weak.

Move to other location to receive signal properly. In another case, you

may be too far from the base station of your network service provider.

Then, ask your network service provider service range map.