User's Manual

88
Activating the Remote Control Lock Using the Security Lock Service
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You can activate the Remote control lock on your IS11PT even if you did not
set up the Remote control lock beforehand by calling the Customer Service
Center or by submitting the necessary information from your computer. However,
[Remote control lock] under [Select device administrators] (▶P.86) must be
activated to use this feature (it is disabled under the factory default settings).
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The Security Lock Service is available free of charge.
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You must submit an application if using the Security Lock Service for the first
time. (This can be submitted even after losing your phone.)
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To unlock the Remote control lock, unlock the screen lock of your IS11PT when
you retrieve it. You cannot unlock the Remote control lock through the Security
Lock Service itself.
Activate the Remote control lock by calling the Customer
Service Center
From au cell phones (toll-free): 113 (area code not required)
From any other cell phone or fixed-line phone (toll-free): 0077-7-111
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Available 24 hours a day.
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Follow the automated voice prompts to complete the process.
Activate the Remote control lock through au Customer
Support (https://cs.kddi.com/)
Security
Lock Service