User Guide
84
Appendix
To update software
You can update your software without visiting the nearest 
dealer.
1. Tap Settings > AT&T software update.
2. Tap Check for updates to check whether you need to 
update the software.
Note After downloading the software, the device will ask you 
whether to update the software now. If you choose to update the 
software now, it will restart the handset. If you postpone updating 
the software, you can select between 1 hour, 4 hours or 8 hours in 
Options. After selecting the updating time, you will be sent back to 
standby mode. If you want to continue the process, go to Software 
Update and tap Resume Update. 
To view the version of software
1. Tap Settings > About phone.
2.  Scroll down to see the version of software.
PC Suite
PC suite is a Windows-based program that allows you to easily 
manage personal data and multimedia files by connecting 
your phone to a PC. The application can be downloaded at 
http://www.pantechusa.com.
System requirements
 x Microsoft XP family, Windows7 and Vista
 x Minimum 100MB of free disk space
 x Interface devices such as USB or Wi-Fi for connection with 
the phone
PC Suite features:
 x Application Management
 x Data Backup&Restore
 x File Management
 x Multimedia Management
 x Outlook Sync
Troubleshooting checklist
When audio quality is poor 
End a call and try again.
When the other party cannot hear you speaking:
Your phone may be set to MUTE. Disable the MUTE function. Or 
your hand may be covering the microphone.
When battery life is shorter than usual
This may happen when you are in an area with low signal 
strength. Turn off your phone when it is not in use. Change the 
battery when battery energy is exhausted. Or turn off Wi-Fi, 
Bluetooth, and certain applications that may cause battery 
drain. Live Wallpaper also drains battery life.
When you cannot turn on your phone
Make sure your battery is charged. Check to see if your phone 
works while recharging the battery. Or remove and replace the 
battery with a new one.
When you are unable to send a message
This may happen when you are not registered to receive an 
SMS service, you may be in an area where your network service 
provider cannot provide such a service, or your phone memory 
is full.
When you are unable to make a call
Your phone may be set to “fixed dial.” Cancel the “fixed dial” 
function.










