Instruction Manual

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Appendix
07
When the “No Service” or “Network Search”
appears:
If you cannot make/receive a call when you
are indoors or undergrounds where the signal
strength is poor, move toward a window or go
out to an open area. If you still cannot make a
connection, contact your service provider.
Troubleshooting checklist
When audio quality is poor:
End a call and try again.
When the other party cannot hear you
speaking:
Your phone may be set to MUTE. Disable the
MUTE function. Or your hand may be covering
the microphone located below the
# key.
When battery lifetime is shorter than usual:
This may happen when you are in an area
with low signal strength. Turn o your phone
when it is not in use. Change the battery when
battery energy is exhausted.
When your mobile phone does not turn on:
Make sure your battery is charged. Check to
see if your phone works while recharging the
battery.
When you are unable to send a message:
Either you are not registered to receive an SMS
service, or you may be in an area where your
network service provider cannot provide such
a service.
When you are unable to make a call:
Your phone may be set to “Fixed Dialing