Specifications
Networked and Environmental Monitored POU
36
Version 1.0
Service and Technical Support
Firmware Version
The firmware version is located in the upper right section of the web interface header, represented by
v3.y.xx.
Before contacting support, Panduit recommends the POU first be updated to the latest firmware version.
If this is not possible, please have the existing firmware version number for the unit available when
contacting technical support.
Firmware Updates
Keep your unit updated with the latest firmware releases or sign up for notifications. Contact Panduit
Technical Support for information on updating your firmware, or visit the following website:
http://www.panduit.com/Support/MNSTechSupport/index.htm
Resetting POU
Should the POU lose communication, the processor may be manually rebooted without affecting power to
the outlets. Pressing the ‘Reset’ button on the face of the unit will cause the processor to reboot. The
web interface will remain off-line during boot up.
Service
No service or maintenance is required. Do not attempt to open the POU or you may void the warranty.
No serviceable parts inside. Panduit recommends that power be removed from the unit before installing
or removing any equipment.
Technical Support
For Technical Support on the PViQ POU please contact Panduit Technical Support using one of the
following methods:
1-800-777-3300 (toll-free)
cs@panduit.com
http://www.panduit.com/Support/MNSTechSupport/index.htm