Operating Instructions Network Camera WV-SUD638 WV-SUD638-H WV-SUD638-T Model No. Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual.
Preface Preface About the user manuals There are 3 sets of operating instructions as follows. • Operating Instructions (this document): Provides information about the software settings and operations used to operate the camera. • Important Information: Provides information about the cautions required for safely using and installing this camera. • Installation Guide: Provides information about installation procedures and network connections.
Preface Registering the administrator when accessing the camera When the camera is accessed for the first time, an administrator registration screen is displayed. [User name (1 to 32 characters)] Enter a user name. Available number of characters: 1 - 32 characters Unavailable characters: " & : ; \ [Password (8 to 32 characters)]/[Retype password] Enter a password.
Preface An authentication screen is displayed after reconnecting to the camera. Enter the registered user name and password to use the camera. Viewer software It is necessary to install the viewer software “Network Camera View 4S” (ActiveX®) to display images on a PC. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.
Table of Contents Table of Contents 1 Monitor images on a PC ..........................................................................8 1.1 1.2 1.3 Monitor images from a single camera .............................................................................8 About the “Live” page ....................................................................................................10 Monitor images from multiple cameras ........................................................................
Table of Contents 9 Configure the multi-screen settings [Multi-screen] ............................97 10 Configure the alarm settings [Alarm] ...................................................99 10.1 10.2 10.2.1 10.2.2 10.2.3 10.2.4 10.2.5 10.2.6 10.3 10.4 10.5 10.6 10.7 10.7.1 10.7.2 Configure the settings relating to the alarm action [Alarm] .......................................99 Configure the settings relating to the camera action on alarm occurrence [Alarm] ........................................
Table of Contents 12.6.5 12.6.6 When using “Dynamic DNS Update” ............................................................................172 When using “Dynamic DNS Update(DHCP)” ...............................................................172 13 Configure the settings relating to the schedules [Schedule] ..........174 13.1 13.2 How to set the schedules .............................................................................................177 How to delete the set schedule ...................
1 Monitor images on a PC 1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera 1. Start up the web browser. 2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. • Example when entering an IPv4 address: http://URL registered using IPv4 address http://192.168.0.
1 Monitor images on a PC 3. Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 10 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries. IMPORTANT • • Change this password periodically. When displaying multiple H.264 images on a PC, images may not be displayed depending on the performance of the PC.
1 Monitor images on a PC 1.2 About the “Live” page ⑱⑲ ⑳ ⑰ ① 21 ㉒ ㉓ ② ③ ④ ⑤ ⑥ ⑦ ㉔ ⑧ ⑨ ⑩ 1 ⑮ ⑪ ⑫ ⑯ ⑬ ⑭ [select language] pull-down-menu The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. (®page 38) [Setup] button*1 Displays the setup menu. The button will turn green and the setup menu will be displayed. [Live] button Display the “Live” page. The button will turn green and the “Live” page will be displayed.
1 Monitor images on a PC • [3] button: The letter “3” will turn green and images in the main area will be displayed in accordance with the setting of “H.264(3)”. (®page 49) • [4] button: The letter “4” will turn green and images in the main area will be displayed in accordance with the setting of “H.264(4)”. (®page 49) [Image capture size] buttons These buttons will be displayed only when a JPEG image is displayed.
1 Monitor images on a PC 2. The washer operates according to the “Pulse width” setting. (®page 43) 3. While wiping according to the “Wiper count” setting (®page 43), the camera moves back to its original position. Note • During washer operations, wiper [Start] and [Stop], pan/tilt/zoom/focus control, Auto mode [Start], and preset action [Start] cannot be operated. • “Washer” can only be selected when “Washer control” is selected for “Relay output” on the [Basic] tab of the “Basic” page.
1 Monitor images on a PC – Inclined subject – Dark subjects Auto mode*2 Select an operation from the pull-down menu and click the [Start] button. The selected operation will start. Click the [Stop] button to stop the operation. The selected operation will stop when the camera (panning/ tilting/zooming/focusing) is operated or when an action that is to be taken according to the settings for “Self return”(®page 55) or for “Camera action on alarm” (®page 101) starts.
1 Monitor images on a PC • • • • When “360 map-shot” is carried out while the camera is moving (panning/tilting), images captured while panning/tilting may be displayed as the thumbnail display. In this case, stop the current operation and carry out “360 map-shot” again. When “Preset map-shot” is carried out with an unregistered preset position (among preset position 1-8), the thumbnail image of the preset position before the unregistered preset position will be displayed.
1 Monitor images on a PC Note • Since the blinking of the alarm occurrence indication button is not coupled to forwarding E-mails, or other operations, check the settings of each operation separately. Full screen button Images will be displayed on a full screen. If the full screen button is clicked once when the image displayed in the main area is smaller than the main area, the image is displayed corresponding to its image capture size.
1 Monitor images on a PC • The duration of continuous audio transmission can be configured in the [Audio] tab of the setup menu. Audio output stops when the specified time has passed. To turn the audio transmission function on, click the [Audio output] button again. • When the camera is restarted, the adjusted volume level (for both the audio transmission and reception) will return to the level that had been set on the [Audio] tab on the setup menu.
1 Monitor images on a PC 1.3 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
2 Monitor images on a cellular phone/mobile terminal 2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone. It is also possible to refresh images to display the latest image. IMPORTANT • • • When the authentication window is displayed, enter the user name and password.
2 Monitor images on a cellular phone/mobile terminal 1. Access to “http://IP address/mobile”*1 or “http://Host name registered in the DDNS server/mobile” using a cellular phone. → Images from the camera will be displayed. A B C D E F G H Pan/Tilt*2 Controls the camera direction. The camera will pan or tilt to each direction by pressing the corresponding dial key. Zoom display*2 It is possible to perform zooming operations of the camera by pressing “*” or “#”.
2 Monitor images on a cellular phone/mobile terminal Resolution control Changes the image capture size by pressing the dial key “0”. • Image in the aspect ratio of “4:3”: Changes the image capture size between 320x240 (default) and 640x480. • Image in the aspect ratio of “16:9”: Changes the image capture size between 320x180 (default) and 640x360. Image quality control It is possible to change the image quality between “Quality1” and “Quality2”.
2 Monitor images on a cellular phone/mobile terminal When an Android terminal is used, an MJPEG format image is displayed by the Firefox® browser, but a JPEG format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://security.panasonic.com/support/info/). IMPORTANT • When the authentication window is displayed, enter the user name and password. To enhance the security, change the password periodically.
2 Monitor images on a cellular phone/mobile terminal 2. Click the button of the function that you want to operate. F A B C Pan/Tilt Preset Resolution control AUX control Focus display Zoom display Each function is explained below.
2 Monitor images on a cellular phone/mobile terminal Pan/Tilt Press the button to display the buttons used to operate pan/tilt on the screen. The pan/tilt can be adjusted in each direction with the , , , and buttons. Preset Press the button to display the buttons used to select the preset position on the screen. Camera images are displayed of the registered preset camera directions according to the preset numbers selected from the buttons.
2 Monitor images on a cellular phone/mobile terminal Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons. Images are displayed in the image capture size selected in “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” of [JPEG] on the [JPEG/H.264] tab.
2 Monitor images on a cellular phone/mobile terminal AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the and buttons. This function is only displayed when “Terminal 3” is set to “AUX output” on the settings menu.
2 Monitor images on a cellular phone/mobile terminal Focus display button to display the buttons used to operate the focus on the screen. The camera’s Press the focus can be operated with the , , and Zoom display The camera’s zoom can be operated with the 26 Operating Instructions buttons. , , and buttons.
2 Monitor images on a cellular phone/mobile terminal Note • • • • • • • • *1 *2 You can change the image size displayed on the mobile terminal by accessing the following addresses. – Large display: http://IP address/cam/dl – Medium display: http://IP address/cam/dm – Small display: http://IP address/cam/ds When the resolution is changed by the resolution control, the displayed resolution changes but the image size remains the same.
3 Action at an alarm occurrence 3 Action at an alarm occurrence The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur. 3.1 Alarm type • • • • • Terminal alarm: When connecting an alarm device such as a sensor to the alarm input terminal of the camera, the alarm action will be performed when the connected alarm device is activated. VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed.
3 Action at an alarm occurrence Notify of alarm occurrences to the designated addresses (Panasonic alarm protocol notification) This function is available only when a Panasonic device, such as the network disk recorder, is connected to the system. When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device will be notified that the camera is in the alarm state.
4 Transmit images onto an FTP server 4 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT • When using this function, set the user name and the password to access the FTP server to restrict users who can log into the FTP server. 4.
5 About the network security 5 About the network security 5.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”. (®page 121, page 122) Access restrictions by changing the HTTP port It is possible to prevent illegal access such as port scanning, etc.
6 Display the setup menu from a PC 6 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 121 for how to configure the access level. 6.1 How to display the setup menu 1. Display the “Live” page. (®page 8) 2. Click the [Setup] button on the “Live” page. → The window with the user name and password entry fields will be displayed.
6 Display the setup menu from a PC 3. Click the [OK] button after entering the user name and the password. → The setup menu will be displayed. Refer to page 36 for further information about this menu.
6 Display the setup menu from a PC 6.2 How to operate the setup menu ① ② Menu buttons Setup page 1. Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab. 2. Complete each setting item displayed in the frame on the right of the window. 3.
6 Display the setup menu from a PC A B C D When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D) below field C when completing the setting items in field C.
6 Display the setup menu from a PC 6.3 About the setup menu window ① ⑫ ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑬ ⑨ ⑩ ⑪ [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings required to connect the camera to the Internet can be configured on the “Basic” page. (®page 38) [Image/Audio] button Displays the “Image/Audio” page.
6 Display the setup menu from a PC [Alarm] button Displays the “Alarm” page. The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured on the “Alarm” page. (®page 99) [User mng.] button Displays the “User mng.” page. The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be configured on the “User mng.” page.
7 Configure the basic settings of the camera [Basic] 7 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, and the logs can be configured on the “Basic” page. The “Basic” page has the [Basic] tab, and the [Internet] tab. 7.1 Configure the basic settings [Basic] Click the [Basic] tab on the “Basic” page. (®page 32, page 34) The settings such as the camera title, time and date, etc. can be configured on this page.
7 Configure the basic settings of the camera [Basic] • • • Available number of characters: 0 - 20 characters Unavailable characters: " & Default: The model No. is displayed. [Date/time] Enter the current time and date. When “12h” is selected for “Time display format”, “AM” or “PM” can be selected. • Available range: Jan/01/2013 00:00:00 - Dec/31/2035 23:59:59 IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation.
7 Configure the basic settings of the camera [Basic] [Camera title on screen (0-9, A-Z)] Enter a character string to be displayed on the image. • Available number of characters: 0 - 20 characters • Available characters: 0-9, A-Z and the following marks !"#$%&'()*+,-./:;=? • Default: None (blank) [OSD] - [Date/time position] Select the position where the time and date is displayed in images on the “Live” page. • Upper left: The time and date will be displayed in the upper left part of the screen.
7 Configure the basic settings of the camera [Basic] – – • • • • Access indicator Live indicator On: All the indicators will light in accordance with the status. On(Access): Only the live indicator will light when images are viewed. Off: All the indicators will light off. Default: On Note • • • LINK indicator (orange): This indicator will light when communication with the connected device is available. ACT Indicator (green): This indicator will light when accessing a network.
7 Configure the basic settings of the camera [Basic] [Alarm status reception port] When selecting “Real time” for “Alarm status update mode”, designate a port number to which the status change notification is to be sent. • Available port number: 1 - 65535 • Default: 31004 The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670 [Viewer software (nwcv4Ssetup.
7 Configure the basic settings of the camera [Basic] 7.1.1 Configure the washer settings (“Washer control” setup menu) Select “Washer control” for “Relay output” on the [Basic] tab of the “Basic” page. Click “Washer control >>”. (Refer to page 42) [Pulse width] Enter the pulse width of the washer from 1 second to 60 seconds in 1 second intervals. Available time setting: 1 to 60 • Default: 5 [Wiper count] After the time for the pulse width of the wiper has completed, specify the wiper count.
7 Configure the basic settings of the camera [Basic] The settings relating to UPnP (Auto port forwarding), DDNS (Viewnetcam.com), and network settings for the Internet can be configured on this page. [UPnP (Auto port forwarding)] Select “On” or “Off” to determine whether or not to use the port forwarding function of the router. To use the auto port forwarding function, the router in use must support UPnP and the UPnP must be enabled.
7 Configure the basic settings of the camera [Basic] Click the [OK] button after checking the settings to change the settings to the displayed values. Specifically, the setting values will be changed as follows. – [JPEG/H.264] tab on the “Image/Audio” page [JPEG(1)] [Image capture size]: VGA/640x360 [JPEG(2)] [Image capture size]: QVGA/320x180 [JPEG(3)] [Image capture size]: 160x120/160x90 [H.264(1)]/[H.264(2)]/[H.264(3)]/[H.264(4)] [Internet mode (over HTTP)]: On [Transmission priority]: Best effort [H.
8 Configure the settings relating to images and audio [Image/Audio] 8 Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio” page has the [JPEG/H.264] tab, the [Cam. Function] tab, the [Image/Position] tab, and the [Audio] tab. 8.1 Configure the settings relating to the image capture mode [JPEG/H.264] Click the [JPEG/H.
8 Configure the settings relating to images and audio [Image/Audio] 8.2 Configure the settings relating to JPEG images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 32, page 34) “Live” page (Initial display) Configure the settings relating to the initial images displayed on the “Live” page. [Initial display stream] Select the image to display on the “Live” page from the following. H.264(1)/H.264(2)/H.264(3)/H.264(4)/JPEG(1)/JPEG(2)/JPEG(3) • Default: H.
8 Configure the settings relating to images and audio [Image/Audio] [Image capture size] Select the image capture size to display the JPEG image. – When “2 mega pixel [16:9](30fps mode)” or “2 mega pixel [16:9](60fps mode)” is selected for “Image capture mode” 1920x1080/1280x720/640x360/320x180/160x90 – When “1.
8 Configure the settings relating to images and audio [Image/Audio] 8.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 32, page 34) Configure the settings relating to H.264 image such as “Max bit rate (per client)*”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 47 for the settings relating to JPEG images. H.264(1)/H.264(2)/H.264(3)/H.264(4) [H.
8 Configure the settings relating to images and audio [Image/Audio] • • Off: H.264 images and audio will be transmitted using the UDP port. Default: Off Note • • • • When “On” is selected, only “Unicast port (AUTO)” will be available for “Transmission type”. When “On” is selected, it may take time to start displaying H.264 images. When “On” is selected, H.264 images may not be displayed depending on the number of the concurrent access user and audio data availability, etc.
8 Configure the settings relating to images and audio [Image/Audio] • • Advanced VBR: H.264 images are transmitted at the frame rate specified for “Frame rate*” while the image quality is controlled so that the average transmission rate during the period specified for “Control time period” becomes the bit rate selected for “Max bit rate (per client)*”.
8 Configure the settings relating to images and audio [Image/Audio] – H.264(4): 512kbps* * The range of bit rates that can be configured for H.264 bit rates differs depending on the “Transmission priority” and “Image capture size”.
8 Configure the settings relating to images and audio [Image/Audio] If using under a network environment with frequent error occurrences, shorten the refresh interval for H.264 to diminish image distortions. However, the refresh interval may be longer than the set value. 0.2s/ 0.25s/ 0.33s/ 0.5s/ 1s/ 2s/ 3s/ 4s/ 5s • Default: 1s [Transmission type] Select the transmission type of H.264 images from the following. • Unicast port (AUTO): Up to 14 users can access a single camera concurrently.
8 Configure the settings relating to images and audio [Image/Audio] [Multicast port]*3 Enter the multicast port number (used to transmit images from the camera). • Available port number: 1024 - 50000 (Only even numbers are available.) • Default: 37004 Note • When audio is transmitted from the unit, the port number to be used will be the multicast port number plus “1000”. [Multicast TTL/HOPLimit]*3 Enter a value for “Multicast TTL/HOPLimit”.
8 Configure the settings relating to images and audio [Image/Audio] 8.4 Configure the settings relating to the camera operations [Cam. Function] Click the [Cam. Function] tab on the “Image/Audio” page. (®page 32, page 34) Configure the settings relating to camera operations. [Home position] A preset position (®page 71) can be set as the home position. When a preset position is set as the home position, “H” will be displayed next to the preset position number.
8 Configure the settings relating to images and audio [Image/Audio] 10s/ 20s/ 30s/ 1min/ 2min/ 3min/ 5min/ 10min/ 20min/ 30min/ 60min • Default: 1min [HD Extra optical zoom] Select the HD extra optical zoom setting from the following. • On (Max X45): Images can be zoomed in on with the optical zoom (1x - 30x) and the HD extra optical zoom (higher zoom factors, up to 45x). • Off (Max X30): Does not use the HD extra optical zoom. • Default: On (Max X45) About HD extra optical zoom Among approx. 2.
8 Configure the settings relating to images and audio [Image/Audio] • • When “Direction display” is selected, the direction display is displayed in the position specified in “OSD” on the [Basic] tab. (®page 40) When “Direction display” is selected, configure the direction of north in “North point setting” of “Direction/Angle setting”. (®page 84) [Operation mode display] When the camera is operating automatically, the operation mode is displayed. • On: Displays the operation mode.
8 Configure the settings relating to images and audio [Image/Audio] 8.5 Configure the settings relating to image position [Image/Position] Click the [Image/Position] tab on the “Image/Audio” page. (®page 32, page 34) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window. The detailed settings can be configured while monitoring images displayed on the [Image/Position] tab.
8 Configure the settings relating to images and audio [Image/Audio] [Auto track] Click the [Setup>>] button to display the setup menu that can configure the settings relating to the auto track function. The setup menu will be displayed in a newly opened window. (®page 78) [Direction/Angle] Click the [Setup>>] button to display the setup menu that can configure the settings relating to the direction/ angle setting function. The setup menu will be displayed in a newly opened window.
8 Configure the settings relating to images and audio [Image/Audio] 60 Operating Instructions
8 Configure the settings relating to images and audio [Image/Audio] [Super Dynamic(SD)] Select “On”, or “Off” to determine whether or not to activate the super dynamic function. The super dynamic function cannot be selected when “2 mega pixel [16:9](60fps mode)” is selected for “Image capture mode”. Refer to the description “Super Dynamic function” (®page 61) about the super dynamic function. • On: The super dynamic function will work. • Off: The super dynamic function will not work.
8 Configure the settings relating to images and audio [Image/Audio] Select “On” or “Off” to determine whether or not to interact with the Super Dynamic function. • On: The interactive control with face detection will work. • Off: The interactive control with face detection will not work. • Default: Off Note • The interactive control with face detection is available even when “Off” is selected for “Super Dynamic(SD)”.
8 Configure the settings relating to images and audio [Image/Audio] Note • • • • When a faster shutter speed is selected (up to 1/10000 Fix), it is possible to capture a fast moving object with less blur. When a faster shutter speed is selected, the sensitivity will become lower. When “On” is selected for “Super Dynamic(SD)”, “Fix shutter” is not available. To configure “Fix shutter”, set “Super Dynamic(SD)” to “Off”.
8 Configure the settings relating to images and audio [Image/Audio] Super Chroma Compensation (SCC) This function achieves faithful color images using the proprietary color compensation technology that reproduce images even under low illumination where it is usually difficult to capture objects faithfully. Note • • The operating sound might be heard when changing to black-and-white mode, however it does not indicate any malfunction.
8 Configure the settings relating to images and audio [Image/Audio] • – When shooting a subject whose luminance is too low When “AWC” is selected, click the [Set] button. [Red gain] Adjust the red color of images. When the cursor is moved in the “+” direction, the red color will become thicker. When the cursor is moved in the “-” direction, the red color will be thinner. Click the [Reset] button to reset the color to the default. • Default: 128 [Blue gain] Adjust the blue color of images.
8 Configure the settings relating to images and audio [Image/Audio] Pan/tilt stabilization reduces the distortions in images. This is effective with correcting large, slow-moving distortions. IMPORTANT • • If “Stabilizer” is used, the view angle will become narrower and the resolution becomes lower. In this case, check the view angle and resolution at camera installation. The image stabilizer function may become less effective under the following conditions.
8 Configure the settings relating to images and audio [Image/Audio] When the cursor is moved to the “+” direction, images will become brighter. When the cursor is moved to the “-” direction, images will be darker. Click the [Reset] button to reset the color to the default. • Default: 128 [Fog compensation] Select “On” or “Off” to determine whether or not to activate the fog compensation function.
8 Configure the settings relating to images and audio [Image/Audio] [Close] button Click this button to quit the “Image adjust” setup menu. 8.5.2 Set mask areas When “Off” is selected for “Super Dynamic(SD)” and “Back light compensation (BLC)”, it is possible to compensate for backlight by masking brighter areas.
8 Configure the settings relating to images and audio [Image/Audio] 1. Display the “Image adjust” setup menu.
8 Configure the settings relating to images and audio [Image/Audio] 2. Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image/Position] tab will be divided into 48 (6x8). 3. Click the divided areas to be masked. → The clicked areas will be masked and will become white. To cancel masking, click the area again. 4. Click the [End] button after completing masking areas. → The borders on the image displayed on the [Image/Position] tab will disappear.
8 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • • The mask area may move out of alignment when the JPEG/H.264 “Image capture mode” setting is changed. Make sure to check the mask area after changing the “Image capture mode” setting. The mask area may move out of alignment when “HD Extra optical zoom” is configured. Make sure to check the mask area after configuring “HD Extra optical zoom”.
8 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • • When the zoom factor is 45x or more, the setting of the preset positions will become unavailable. Preset position can be set to a maximum of 256 positions. Note • • 72 Depending on the environment (such as when the temperature is below 5° C (41 °F), for example), the moving speed of the camera to the preset position may become slower.
8 Configure the settings relating to images and audio [Image/Audio] Position No [Preset ID] Select “On” or “Off” to determine whether to enable or disable the preset ID display. This function can be applied to each preset position. • On: Displays the preset ID. • Off: Does not display the preset ID. • Default: Off IMPORTANT • When “Preset ID (0-9,A-Z)” or “Preset ID” is configured, it is necessary to click the [Set] button to apply them.
8 Configure the settings relating to images and audio [Image/Audio] • • • On: The Super Dynamic function will work. Off: The Super Dynamic function will not work. Default: Off [Back light compensation (BLC)] Select “On” or “Off” to determine whether or not to activate the back light compensation (BLC) function. When “On” is selected for “Super Dynamic”, this setting is unavailable. The back light compensation function can compensate back light by setting mask areas on brighter parts of images.
8 Configure the settings relating to images and audio [Image/Audio] 8.5.4 Configure the settings relating to the auto pan function (“Auto pan” setup menu) Click the [Setup>>] button of “Auto pan” on the [Image/Position] tab of the “Image/Audio” page (®page 58). The settings relating to the auto pan function can be configured with the setup menu.
8 Configure the settings relating to images and audio [Image/Audio] Note • • Panning, tilting and zooming operations can also be carried out on the [Image/Position] tab. Adjusted zoom and focus position for the auto pan function will be applied when the [Set] button is clicked. Auto pan [Dwell time] Select a dwell time at the start point and the end point from the following. 0s/ 1s/ 2s/ 3s/ 4s/ 5s/ 10s/ 15s/ 20s/ 25s/ 30s • Default: 5s [Speed] Select a speed for the auto panning from the following.
8 Configure the settings relating to images and audio [Image/Audio] The Patrol function can be configured to learn pan, tilt, zoom, focus, and brightness settings and operations, and then use these learned settings and operations to operate the camera. Patrol setting [Number of patrol pattern] Select the patrol pattern number. The length of patrol patterns that can be learned differs depending on the pattern number. • 1: 2 minutes of operations can be learned for Patrol 1.
8 Configure the settings relating to images and audio [Image/Audio] Note • • The following are the camera operations that can be learned. – Start position operations pan/tilt/zoom/focus position/brightness – Camera operations pan/tilt/zoom/focus position/brightness/moving the preset position The auto focus function cannot be used when performing patrol operations. As a characteristic of zoom lenses, when images are zoomed up from the “Wide” side, they may become blurred.
8 Configure the settings relating to images and audio [Image/Audio] The Auto track function can be used to detect movement in a predetermined area and automatically track and capture images of the subject detected in that area.
8 Configure the settings relating to images and audio [Image/Audio] Auto track setting [Camera height] Select the height that the camera is installed to from the following. 2.5m(8.5ft)/2.75m(9.0ft)/3.0m(10.0ft)/3.25m(11.0ft)/3.5m(11.5ft)/3.75m(12.5ft)/4.0m(13.5ft)/4.25m(14.0ft)/ 4.5m(15.0ft)/4.75m(16.0ft)/5.0m(16.5ft)/5.5m(18.5ft)/6.0m(20.0ft)/6.5m(21.5ft)/7.0m(23.5ft)/7.5m(25.0ft)/ 8.0m(26.5ft)/8.5m(28.5ft)/9.0m(30.0ft)/9.5m(31.5ft)/10.0m(33.5ft)/12.0m(40.0ft)/14.0m(46.5ft)/16.0m(53.5ft)/ 18.0m(60.
8 Configure the settings relating to images and audio [Image/Audio] Advanced setting [Zoom with auto track] Select the tracking zoom control from the following. Off: Zoom control is not performed. On: Zoom control is performed. Default: On [Object size] Select an object size from the following. Small(1/4 of the image): The tracking target is enlarged to about 1/4 the size (lengthwise) of the monitor screen.
8 Configure the settings relating to images and audio [Image/Audio] Alarm area [Area select] Click [ ] of “Area No.” and select an area number (1-4) from the pull-down menu. An asterisk (*) next to the area number indicates that the area has already been learned. When “On” (when there is an alarm area intrusion) is selected with “Auto track alarm”, the alarm area will become active. [Area No.
8 Configure the settings relating to images and audio [Image/Audio] – when the target moves too fast or too slow – when the camera is shaking • • In no event shall we be liable to any consequential inconvenience, or loss or damage, arising out of the settings or results of the Auto tracking system. We recommend that you use this setting under the following setting conditions to improve the detection accuracy.
8 Configure the settings relating to images and audio [Image/Audio] 4. Configure the settings of Camera 2 (IP address: 192.168.0.12), which receives notification commands from the other cameras. Display the “Alarm” screen from the “Alarm” page. (®page 99) From “Alarm”, set “Command alarm” to “On” and click the [Set] button. Set the “Command alarm” of “Camera action on alarm” to “Preset per sender”, and click “Preset per sender >>”.
8 Configure the settings relating to images and audio [Image/Audio] [Panning 0° direction setting] Configure the Panning 0° direction setting. When the [Set] button is clicked after adjusting the angle of view with the control pad/buttons, the current direction of the pan becomes 0°. Click the [Reset] button to reset to the default setting. Note • • • The tilt 0° angle is not configured. Even if the Panning 0° direction is changed, there is no change to the preset positions already configured.
8 Configure the settings relating to images and audio [Image/Audio] • Reconfigure the privacy zone if the way the camera is fixed is changed. Zone setting [Zone select] Click [ ] of “Zone No” and select a zone number (1-8 or 1-32) from the pull-down menu. An asterisk (*) next to the zone number indicates that the privacy zone has already been set for the number. The privacy zone will be set when an area is designated by dragging the mouse.
8 Configure the settings relating to images and audio [Image/Audio] [Close] button Click this button to close the “Privacy zone” setup menu.
8 Configure the settings relating to images and audio [Image/Audio] 8.5.9 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image/Position] tab of the “Image/Audio” page. (®page 58) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area. It is possible to enhance the image quality of the specified range within a shooting area (image).
8 Configure the settings relating to images and audio [Image/Audio] In order to configure a VIQS area outside of preset areas, select “except the preset positions”. [Area] When selecting a VIQS area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [Center] When the [Center] button is clicked, the whole area will become the VIQS area, and “1(White)” will be automatically applied to “Area”.
8 Configure the settings relating to images and audio [Image/Audio] [Level] Configure the difference level in the image quality between specified areas and non-specified areas. The greater the difference level, the more the image quality of the non-specified area is reduced. This makes it possible to moderate the image data size. 0 Min./ 1/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Max.
8 Configure the settings relating to images and audio [Image/Audio] 8.5.10 Configure the VIQS area The VIQS area is specified by following the steps below. 1. Drag the mouse on the screen to specify the area (up to 8 areas). → The specified area is set to area “1(White)”, and the outline is displayed. The areas are set in the area number order from number 1. The color next to the area number show the color of the corresponding outline. 2.
8 Configure the settings relating to images and audio [Image/Audio] 5. Click the [Confirm] button. → The image (“H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)”) that the [Confirm] button was pressed for is displayed. When a window is newly opened and about 3 seconds pass, the currently outputted bit rate can be confirmed with the configured VIQS. IMPORTANT • • • 92 No setting contents are determined unless the [Set] button is clicked. To check the image after configuring VIQS, display an H.
8 Configure the settings relating to images and audio [Image/Audio] 8.6 Configure the settings relating to audio [Audio] Click the [Audio] tab on the “Image/Audio” page. (®page 32, page 34) The settings relating to audio can be configured on this page. Note • • Images and audio will not be synchronized. Therefore, images and audio may not always match. Audio may be interrupted depending on the network environment.
8 Configure the settings relating to images and audio [Image/Audio] [Audio encoding format] Select the audio reception encoding format from G.726, G.711, AAC-LC and AAC-LC (HIGH QUALITY). • Default: G.726 IMPORTANT • When “AAC-LC (HIGH QUALITY)” is selected, there are limitations about the following function. – “Audio detection” is not available. – HTTPS is not available. – The maximum concurrent access number is limited to 5.
8 Configure the settings relating to images and audio [Image/Audio] • Default: 40ms Note • • When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though the delay time will be longer. Select the interval according to the network environment. “Mic input interval (Camera to PC)” is unavailable when “AAC-LC” or "AAC-LC (HIGH QUALITY)" is selected for “Audio encoding format”.
8 Configure the settings relating to images and audio [Image/Audio] Note • 96 Refer to page 121 for further information about the access level.
9 Configure the multi-screen settings [Multi-screen] 9 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 32, page 34) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
9 Configure the multi-screen settings [Multi-screen] • • “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording images from multiple cameras is available. For further information, refer to our website (http://security.panasonic.com/support/info/). This camera is specified when “selfcamera” is displayed for the IP address or host name.
10 Configure the alarm settings [Alarm] 10 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence or alarm images, the VMD area settings, audio detection settings, and the alarm occurrence notification can be configured on this page. The “Alarm” page has the [Alarm] tab, the [VMD area] tab, the [Audio detection] tab, and the [Notification] tab. 10.
10 Configure the alarm settings [Alarm] [Terminal 2] Determine how to use terminal 2. • Off: Not used. • Alarm input: Receives alarms. When “Alarm input” is selected, a pull-down menu for “Close” and “Open” is displayed. – Close: An alarm is detected when the terminal status is changed to “Close”. – Open: An alarm is detected when the terminal status is changed to “Open”. • Alarm output: Alarm output will be carried out according to the settings for “Alarm output terminal setup” (®page 108).
10 Configure the alarm settings [Alarm] • Default: 8181 The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000-61000 [Alarm deactivation time] Configure the duration that detections won't be made after an alarm is detected.
10 Configure the alarm settings [Alarm] Select an action to be taken when a terminal alarm 2 is detected from the following. This setting is available when “Terminal 2” is selected for “Alarm input” of the [Alarm] tab. • Off: Does not take any action even when a terminal alarm 2 is detected. • 1-256: If a previously registered preset position is selected, when a terminal alarm 2 is detected, the camera will move to that position.
10 Configure the alarm settings [Alarm] • Click “Preset per sender >>” to open a separate window for setting preset positions for alarms. (®page 103) Default: Off [Image compression rate upon alarm detection] Click “Image compression rate upon alarm detection >>” to display the setup menu that can configure the settings relating to image quality when an alarm occurs. The setup menu will be displayed in a newly opened window.
10 Configure the alarm settings [Alarm] [Close] button Click this button to close the “Preset per sender” setup menu. 10.2.2 Configure settings relating to image quality on alarm action Click “Image compression rate upon alarm detection” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 101) [Image compression rate upon alarm detection] Select “On” or “Off” to determine whether or not to change the image quality of “Quality1” (®page 47) upon alarm detection.
10 Configure the alarm settings [Alarm] 10.2.3 Configure settings relating to alarm E-mail notifications Click “E-mail server >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 101) Refer to page 131 for information on configuration for these settings.
10 Configure the alarm settings [Alarm] 10.2.4 Configure settings relating to FTP transmissions of alarm images Click “FTP >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 101) Refer to page 134 for information on configuration for these settings.
10 Configure the alarm settings [Alarm] 10.2.5 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs Click “Panasonic alarm protocol notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 101) Refer to page 117 for information on configuration for these settings.
10 Configure the alarm settings [Alarm] 10.2.6 Configure settings relating to HTTP alarm notification when an alarm occurs Click “HTTP alarm notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 101) Refer to page 119 for information on configuration for these settings. 10.3 Configure the settings relating to the alarm output terminal [Alarm] Click the [Alarm] tab on the “Alarm” page.
10 Configure the alarm settings [Alarm] [Alarm output type] Select “Latch” or “Pulse” for the alarm output terminal at an alarm occurrence. • Latch: When an alarm is detected, the alarm output terminal will be in the state selected for “Trigger output” until the alarm occurrence indication button is clicked. • Pulse: When an alarm is detected, the alarm output terminal will be in the state to the “Trigger output” setting for the period set for “Pulse width”.
10 Configure the alarm settings [Alarm] [Close (Up to 5 characters)] Enter the name for “Close” of “AUX” on the “Live” page. • Unavailable characters: " & • Default: Close Note • AUX is a camera terminal that allows users to operate (Open/Close) arbitrarily from the “Live” page. For example, an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller. 10.
10 Configure the alarm settings [Alarm] • The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages that may occur. VMD area setting [Select a preset position] Select a preset position number to which the VMD area is to be set, and click the [Start] button. When setting an area which is not at the preset position for the VMD area, select VMD activation in area “except the preset positions”.
10 Configure the alarm settings [Alarm] IMPORTANT • When the settings are being configured on the setup menu, sometimes the VMD function may not work correctly. [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [All areas] button When the [All areas] button is clicked, the whole area will become the VMD area, and “1(White)” will be automatically applied to “Area”.
10 Configure the alarm settings [Alarm] [Detection sensitivity] Adjust the sensitivity of motion detection in the VMD area using the slider. The settings can be configured for each area individually. The larger the value is set, the higher the sensitivity level becomes. The current value (1 (low) - 15 (high)) will be displayed below the slider. • Default: 8 [Delete] button Click the [Delete] button corresponding to the area to be deleted. The outline of the selected area will be deleted.
10 Configure the alarm settings [Alarm] 10.6 Configure the settings relating to the audio detection [Audio detection] Click the [Audio detection] tab on the “Alarm” page. (®page 32, page 34) The settings relating to audio detection can be configured in this section. When the configured audio detection level is exceeded, the alarm action will be performed. The audio detection level can be adjusted in 10 levels. In order to use the perform audio detection, audio settings must be configured.
10 Configure the alarm settings [Alarm] Note • The volume level for when audio detection is performed can be changed in “Mic input volume (Camera to PC)” on the [Audio] tab of the “Image/Audio” page. (®page 93) [Audio detection level] Select the level at which the camera determines that there is sound in the area around the camera when detecting sound. If you only want to detect loud sounds, raise the audio detection level; if you also want to detect quiet sounds, lower the audio detection level.
10 Configure the alarm settings [Alarm] 3. Adjust the “Mic input volume (Camera to PC)” on the [Audio] tab of the “Image/Audio” page as necessary. (®page 93) → The settings and the actual audio detection status are displayed on the bottom of the screen. If the volume level goes above the audio detection level, a red bar, which indicates that sound has been detected, is displayed. If further adjustments are required, repeat from step 2.
10 Configure the alarm settings [Alarm] 10.7.1 Configure the settings relating to Panasonic alarm protocol Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol. • Default: Off Note • Panasonic alarm protocol notifications are sent in order from “Address 1”. (Notifications are only sent to addresses that have their “Alarm” checkboxs selected.
10 Configure the alarm settings [Alarm] [Destination port] Select a destination port for the Panasonic alarm protocol from the following. • Available range: 1 - 65535 • Default: 1818 The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670 [Retry times] Select a retry time for the Panasonic alarm protocol.
10 Configure the alarm settings [Alarm] 10.7.2 Configure the settings relating to HTTP alarm notification HTTP alarm notification [Address 1] - [Address 5] Enter the destination IP address or host name of the HTTP alarm notification. Up to 5 destination server addresses can be registered. • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).
10 Configure the alarm settings [Alarm] [Notification data] Enter the notification data to add after the destination HTTP server addresses set in [Address 1] - [Address 5]. • Available characters: Alphanumeric characters • Default: /cgi-bin/comalarm.cgi?CMD=01 Note • For “Address 1” to “Address 5”, a total of 256 characters can be entered for the address (including “http://”) and “Notification data”. • Make sure to enter a slash (/) as the first character for “Notification data”.
11 Configure the settings relating to the authentication [User mng.] 11 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.” page has 3 tabs; the [User auth.] tab, the [Host auth.] tab and the [System] tab. 11.1 Configure the settings relating to the user authentication [User auth.
11 Configure the settings relating to the authentication [User mng.] • • Basic: Uses Basic authentication. Default: Digest or Basic Note • • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported. (As of August, 2016) [User name] Enter a user name. • Available number of characters: 1 - 32 characters • Unavailable characters: " & : ; \ •
11 Configure the settings relating to the authentication [User mng.] The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. • Default: Off [IP address] Enter the IP address of the PC to be allowed to access the camera. Host name cannot be entered for the IP address. Note • • • When “IP address/subnet mask” is entered, it is possible to restrict PCs in each subnet.
11 Configure the settings relating to the authentication [User mng.] The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently. Priority stream [Activation] Select “On” or “Off” to determine whether or not to use the priority stream.
11 Configure the settings relating to the authentication [User mng.] Note • When “On” is selected for “H.264 transmission”, the transmission interval may be longer than the set value when any value with an asterisk (*) on the right is selected.
12 Configuring the network settings [Network] 12 Configuring the network settings [Network] The network settings can be configured on the “Network” page. The “Network” page has the [Network] tab and the [Advanced] tab. 12.1 Configure the network settings [Network] Click the [Network] tab on the “Network” page. (®page 32, page 34) The following information is required to configure the network settings. Contact the network administrator or your Internet service provider.
12 Configuring the network settings [Network] IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. • Auto(AutoIP): The IP address is configured using the DHCP function. When the DHCP server is not found, the IP address is automatically configured.
12 Configuring the network settings [Network] IPv6 network [Manual] Select “On” or “Off” to determine whether or not to manually configure the IP address for IPv6 network (IPv6 address). • On: Enter an IPv6 address manually. • Off: Manual entry of an IPv6 address will become unavailable. • Default: Off [IP address(IPv6)] When “On” is selected for “Manual”, manual entry of the IPv6 address is required. Do not enter an address already in use.
12 Configuring the network settings [Network] [Max RTP packet size] Select “Unlimited(1500byte)” or “Limited(1280byte)” to determine whether or not to restrict the RTP packet size when viewing images from the camera using the RTP protocol. It is recommended to use with the default “Unlimited(1500byte)”. When the RTP packet size is restricted in the network line in use, select “Limited(1280byte)”. Refer to the network administrator for further information about the maximum packet size in the network line.
12 Configuring the network settings [Network] • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router. For further information, refer to the operating instructions of the router in use. Enter [Global IP address + : (colon) + port number] in the "Address" box of the browser via the Internet. vvv.xxx.yyy.zzz:50000 vvv.xxx.yyy.
12 Configuring the network settings [Network] 12.2.1 Configure the settings related to sending E-mails [E-mail notification] Select “On” or “Off” to determine whether or not to provide notification by E-mail. • Default: Off [Alarm image attachment] Select “On” or “Off” to determine whether or not to attach an image to the E-mail to be sent when an alarm is detected. • Default: Off [Image capture size] Select the image capture size of images attached to an alarm E-mail from the following.
12 Configuring the network settings [Network] • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). [SMTP port] Enter the port number to which E-mails are sent. • Available port number: 1-65535 • Default: 25 The following port numbers are unavailable since they are already in use.
12 Configuring the network settings [Network] Note • • • Some SMTP servers may not support SSL. SSL supports SMTP over SSL, but STARTTLS is not supported. When “On” is selected, the SMTP port number may need to be set to 465. Ask your Internet service provider for the appropriate settings. [Address 1] - [Address 4] Enter the destination E-mail address. Up to 4 destination E-mail addresses can be registered.
12 Configuring the network settings [Network] 12.2.2 Configure the settings related to FTP transmission FTP [Alarm image FTP transmission] Select “On” or “Off” to determine whether or not to transmit the alarm image to the FTP server. • Default: Off [Directory name] Enter the directory name where the alarm images are to be saved. For example, enter “/ALARM” to designate the directory “ALARM” under the root directory of the FTP server.
12 Configuring the network settings [Network] • • Available number of characters: 1 - 32 characters Unavailable characters: " & * / : ; < > ? \ | [FTP transmission retry] Select “On” or “Off” to determine whether or not to resend failed FTP transmissions. • On: If transmission fails, transmissions are resent until they are successfully sent. • Off: If transmission fails, the image that failed to be sent is discarded and the next image is sent.
12 Configuring the network settings [Network] [Post alarm] • Transmission interval • • Select the transmission interval for the alarm image transmission to the FTP server from the following. 0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps • Default: 1fps Number of images Select the number of images to be transmitted from the following.
12 Configuring the network settings [Network] [Transmission interval] Select the interval for the FTP periodic image transmission from the following. 1s/ 2s/ 3s/ 4s/ 5s/ 6s/ 10s/ 15s/ 20s/ 30s/ 1min/ 2min/ 3min/ 4min/ 5min/ 6min/ 10min/ 15min/ 20min/ 30min/ 1h/ 1.5h/ 2h/ 3h/ 4h/ 6h/ 12h/ 24h • Default: 1s [Image capture size] Select the image capture size of images to be transmitted from the following.
12 Configuring the network settings [Network] IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera. • Manual: Time set on the [Basic] tab on the “Basic” page will be used as the standard time of the camera.
12 Configuring the network settings [Network] The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server. • Default: 1h 12.2.4 Configure the UPnP settings This camera support UPnP (Universal Plug and Play).
12 Configuring the network settings [Network] [Start] ® [Control Panel] ® [Network and Internet] ® [Network and Sharing Center] ® select [Turn on network discovery] of [Network discovery] of [Change advanced sharing settings] ® click [Save changes] ® Complete For Windows 8.
12 Configuring the network settings [Network] • • Available port number: 1 - 65535 Default: 443 The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10669, 10670, 59000-61000 [Pre-installed certificate - Download root certificate] Click the [Execute] button to download the root certificate for the pre-installed certificate.
12 Configuring the network settings [Network] 12.2.6 Configure the settings relating to DDNS To access this camera via the Internet, it is necessary to configure the settings for the DDNS function. Refer to page 168 for how to configure the settings relating to DDNS. [Area] Select the region where the camera is installed. Japan/Global Note • If the camera is used outside of Japan, select “Global”. If the camera is used in Japan, select “Japan”.
12 Configuring the network settings [Network] [Community] Enter the community name to be monitored. • Available number of characters: 0 - 32 characters • Default: None (blank) IMPORTANT • When using the SNMP function, it is necessary to enter the community name. When no community name is entered, the SNMP function will not work. [System name] Enter a system name to be used to manage the camera with the SNMP function.
12 Configuring the network settings [Network] 12.3 How to configure HTTPS settings The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page. HTTPS settings can be configured by either using the certificate pre-installed to the camera, or using a CA certificate that you obtained by yourself from the CA (CA: Certification Authority). The settings will be configured in the following procedure.
12 Configuring the network settings [Network] A B C D Configuring the HTTPS connection (®page 145) Generation of the CRT key (SSL encryption key) (®page 146) Generation of CSR (Certificate Signing Request) (®page 147) Installation of the server certificate (®page 149) Note • To use the CA certificate, you need to apply for the approval and the issue of server certificate by CA. 12.3.1 Configuration of HTTPS connections 1. Select “HTTPS” to access the camera in [HTTPS – Connection]. 2.
12 Configuring the network settings [Network] Note • • • • • • • When the connection setting is changed, after waiting for a while, access the camera again with either “http://IP address of the camera” or “https://IP address of the camera” depending on the changed setting. When using the pre-installed certificate: In advance, install the root certificate of the Pre-installed certificate on the PC in use. Refer to page 150 for information on the setting procedure.
12 Configuring the network settings [Network] 3. Click the [Execute] button. → The generation of CRT key will be started. When the generation is finished, the key size and generation time & date of the generated key will be displayed on “Current CRT key”. Note • • To change (or update) the generated CRT key, perform step 1 to 3. The CRT key, server certification are valid in a set. When the CRT key is changed, it is necessary to re-apply for the server certificate.
12 Configuring the network settings [Network] 1. Click the [Execute] button of “CA Certificate - Generate Certificate Signing Request”. → The “CA Certificate - Generate Certificate Signing Request” dialog box will be displayed. 2. Enter the information of the certificate to be generated. Description Item Available number of characters [Common Name] Enter the camera address or host name. 64 characters [Country] Enter the country name. 2 characters (Country code) [State] Enter the state name.
12 Configuring the network settings [Network] Note • This camera generates the CSR file in the PEM format. 12.3.4 Installation of the server certificate IMPORTANT • If the CSR file is not generated, it is impossible to install the server certificate (security certificate). For the installation, the server certificate issued by CA is required. 1. Click the [Browse...] button of “CA Certificate - CA Certificate install”. → The [Open] dialog box will be displayed. 2.
12 Configuring the network settings [Network] • • When the server certificate has expired, the HTTPS function will become unavailable. When the camera is restarted, the connection protocol will be changed to HTTP. Update the server certificate before it expires. The expiration date of the server certificate can be checked by double-clicking the server certification file issued by CA. 12.
12 Configuring the network settings [Network] 2. Click “Install Certificate...”. 3. Click “Next” displayed in “Certificate Import Wizard”.
12 Configuring the network settings [Network] 4. Select “Place all certificates in the following store”, and click “Browse...”. 5. Select “Trusted Root Certificate Authorities”, and click “OK”.
12 Configuring the network settings [Network] 6. Click “Next”. 7. Click “Finish”. 8. Confirm that the content shown next to “Thumbprint” in the “Security warning” window is as follows and then click “Yes”.
12 Configuring the network settings [Network] Note • Other parties cannot create another thumbprint with the same values. You can confirm that you have retrieved the correct root certificate from the specified camera by confirming the values of the thumbprint. ® When the import is successfully completed, the screen “The import was successful.” will be displayed. 9. Click the “OK” button.
12 Configuring the network settings [Network] 10. Click the “OK” button in the “Certificate” window to close the window. 11. Start up the web browser. 12.4.2 Configuration of the host file This procedure must be done on each PC for all the camera that are accessed. Note • The following procedure cannot be used if you are using DDNS. 1. Start the browser and then access the camera using the HTTPS protocol. Refer to page 145 for information about how to make connections with HTTPS.
12 Configuring the network settings [Network] 2. When the security alert window is displayed, click “Continue to this website (not recommended).” ®The “Live” page will be displayed. If an authentication window is displayed, enter the user name and password. Note • This warning is displayed because the text entered in the address box does not match the text displayed in the subject of the certificate.
12 Configuring the network settings [Network] Note • If “Certificate Invalid” is displayed as shown below even though you have installed the root certificate (®page 150), end the connection, and check that no suspicious devices are connected. 4. The “Certificate” window is displayed. Select the “Details” tab.
12 Configuring the network settings [Network] 5. Confirm that is displayed for “Show” and then click “Subject” in the field. Copy the text shown after “CN=” in the lower box.
12 Configuring the network settings [Network] 6. From the Start menu enter the following text in the “Search programs and files” text box and then press [Ctrl], [Shift], and [Enter] at the same time. notepad C:\Windows\System32\drivers\etc\hosts 7. If the “User Account Control” window is displayed, select “Yes”.
12 Configuring the network settings [Network] 8. The “hosts - Notepad” window is opened. Add the following text to the end of the file. (camera IP address) (copied text from step 5) The example is when the IP address is “192.168.0.10” and the CN of the camera is “WV– SUD638.0000-0100-450D-0022.panasonic-security-system.net”. 9. Select “File” ® “Save” to save the file and then close the file. 10.
12 Configuring the network settings [Network] 11. When the settings are completed, the color of the background of the address box changes to white. Confirm that “Website Identification” is displayed after clicking the key mark on the right side of the address bar. Note • If you cannot access with this method it may be because of proxy server settings. Ask the network administrator.
12 Configuring the network settings [Network] 12.5.1 Install the security certificate When accessing a camera with HTTPS and the PC cannot verify the signer of the security certificate, a security alert window will be displayed for the camera being accessed. To have the security alert window not displayed, it is necessary to install the security certificate in the following procedure. If the certificate is not installed, the alert window will be displayed each time the camera is accessed.
12 Configuring the network settings [Network] 3. Click “Certificate Error” over the URL, and click “View certificates”.
12 Configuring the network settings [Network] 4. Click “Install Certificate...”. Note • • 164 If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ® click [Run as Administrator]. When using Windows 10, Windows 8.1 or Windows 8, right click [iexplore] under “C:\Program Files \Internet Explorer” and select [Run as Administrator].
12 Configuring the network settings [Network] 5. Click “Next” displayed on “Certificate Import Wizard”. 6. Select “Place all certificates in the following store”, and click “Browse...”.
12 Configuring the network settings [Network] 7. Select “Trusted Root Certificate Authorities”, and click “OK”. 8. Click “Next”.
12 Configuring the network settings [Network] 9. Click “Finish”. 10. Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed.
12 Configuring the network settings [Network] 11. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. 12.6 How to configure the settings relating to DDNS When activating the DDNS function using the camera, either of the following DDNS services is available. • “Viewnetcam.
12 Configuring the network settings [Network] 12.6.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) C A D C B B D A E E A. B. C. D. E. DNS server Internet Provider “Viewnetcam.com” service server Remote site Global address is changed. The contracted provider allocates a global address to the router (or the camera). The global address is not static but dynamic. “*****.viewnetcam.com” and the current global address is automatically registered.
12 Configuring the network settings [Network] 12.6.2 When using the “Viewnetcam.com” service [Personal(Camera) URL] The URL of the camera registered for “Viewnetcam.com”. [Your Account Link] When the displayed URL is clicked, the registration window for the “Viewnetcam.com” service will be displayed in a newly opened window. Register the information in the registration window to enroll in the “Viewnetcam.com” service. [Access interval] Select the interval to access the “Viewnetcam.
12 Configuring the network settings [Network] When the registration window is not displayed, check that the PC is being connected to the Internet, and click the reload button of the browser. 3. Register the information for “Viewnetcam.com” by following the instructions of the wizard. → When the message “The new camera is successfully registered to Viewnetcam.com” is displayed, close the registration window. The URL set at the time of registration can be used for camera access.
12 Configuring the network settings [Network] 12.6.4 Checking the information registered for the “Viewnetcam.com” service It is possible to check if the camera has been registered for the “Viewnetcam.com” service. (®page 184) 12.6.5 When using “Dynamic DNS Update” [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”.
12 Configuring the network settings [Network] [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). • Default: None (blank) Note • Refer to the network administrator for further information about the available host names.
13 Configure the settings relating to the schedules [Schedule] 13 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission • VMD permission • Access permission • Audio detection permission • Scene file (image 1, image 2) • FTP periodic image transmission • Position refresh • Preset position (1-256) • All detect permission (only when Viewnetcam.
13 Configure the settings relating to the schedules [Schedule] Up to 5 schedules can be set. 1. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. • Alarm permission: Alarm input (terminal alarm) will be received during the period of the schedule. • VMD permission: The video motion detection (VMD) function will be active during the period of the schedule.
13 Configure the settings relating to the schedules [Schedule] • • • • • • • • Audio detection permission: The audio detection function will be active during the period of the schedule. Access permission: Users whose access level is set to 2 and 3 on the [User auth.] tab (®page 121) can access the camera only in the period of schedule. Position refresh: The camera position will be refreshed at the designated time in the schedule.
13 Configure the settings relating to the schedules [Schedule] 13.1 How to set the schedules 1. Check the check box of the desired day of the week. → The selected day of the week will be validated for the schedule. 2. To designate time, select the desired “hour” and “minute” from the pull-down menu. When not designating time, check the checkbox of “24h”.
13 Configure the settings relating to the schedules [Schedule] 3. Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window.
13 Configure the settings relating to the schedules [Schedule] 13.2 How to delete the set schedule 1. Uncheck the check box of the set day of the week.
13 Configure the settings relating to the schedules [Schedule] 2. Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted.
14 Extension unit setting [Extension unit] (WV-SUD6FRL1) 14 Extension unit setting [Extension unit] (WV-SUD6FRL1) The settings can be configured on the “Extension unit” page when using the front unit. The “Extension unit” page only has the [Front unit] tab. Refer to the manuals provided with the extension unit to be used for further information about the settings. Refer to our website (http://security.panasonic.
15 Maintenance of the camera [Maintenance] 15 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has the [System log] tab, the [Upgrade] tab, [Status] tab, the [Default reset] tab, and the [Data] tab. 15.1 Check the system log [System log] Click the [System log] tab on the “Maintenance” page.
15 Maintenance of the camera [Maintenance] The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade. [Model no.], [MAC address], [Serial no.], [Firmware version], [IP address(IPv6)], [Viewer software installation counter], [Time past from the date of manufacture] Information of each item will be displayed. 1. Contact the dealer and download the latest firmware onto a PC.
15 Maintenance of the camera [Maintenance] 3. Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade. Default: Do not reset the settings to the default after the upgrade. Note • Note that the settings cannot be restored after an initialization is operated. 4. Click the [Execute] button. → The confirmation window will be displayed.
15 Maintenance of the camera [Maintenance] The status of this camera can be checked on this page. Viewnetcam.com This is only displayed when using Viewnetcam.com. [Server] The URL of the “Viewnetcam.com” service server will be displayed. [Status] The registration status for the “Viewnetcam.com” will be displayed. [Personal(Camera) URL] The URL of the camera registered for “Viewnetcam.com” will be displayed.
15 Maintenance of the camera [Maintenance] [Status] The port forwarding status will be displayed. [Router global address] The global address of router will be displayed. Note • Refer to our website (http://security.panasonic.com/support/info/) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, self check, hardware information, or wiper counter). Self check The self check result of the hardware will be displayed.
15 Maintenance of the camera [Maintenance] • Wiper rubber exchange timing notification An external notification is sent when the wiper rubber operation counter gets close to the exchange guideline number. External notification methods • Notifying via email • Damage notifications are made to the registered notification address when “On” is selected for “E-mail notification” of “E-mail server >>” in the [Alarm] tab of the “Alarm” page.
15 Maintenance of the camera [Maintenance] [Reboot] Click the [Execute] button to reboot the camera. It is impossible to operate the camera for about 2 minutes after rebooting the camera. [Position refresh] The camera position can be refreshed. When the camera has moved from the correct home/preset position during normal use, or when it has been inadvertently moved while turning on the power of the camera, use this function to correct the camera position.
15 Maintenance of the camera [Maintenance] Backup [Setup data] Click the [Execute] button to backup the setup data of the camera to a PC. [Scene file] Click the [Execute] button to backup the scene files of the camera to a PC. [Logs] Click the [Execute] button to backup the log data of the camera to a PC. IMPORTANT • • When backing up settings or logs, creating the backup files takes time. When the backup operation takes 10 minutes or more, a communication timeout may occur.
16 Using the CD-ROM 16 Using the CD-ROM 16.1 About the CD launcher By inserting the provided CD-ROM into the CD-ROM drive of your PC, the CD launcher is automatically started and the license agreement is displayed. Read the agreement and select “I accept the terms in the license agreement”, and then click “OK”. The CD launcher window is displayed. • If the launcher window is not displayed, double click the “CDLauncher.exe” file on the CD-ROM.
16 Using the CD-ROM 16.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation. A B C D Select the Panasonic “IP Setting Software” to install. Select where to create the Panasonic IP setting shortcut icon when the Panasonic “IP Setting Software” is installed.
16 Using the CD-ROM 16.3 Installing the manuals On the CD launcher window, click the [Install] button next to [Manual] to display the Manual installation window. Confirm the following settings before starting the installation. A B C D E Select which manuals to install. The camera models that the manuals support are displayed in B “Model List”. The camera models that are supported by the manuals selected in A are displayed here.
16 Using the CD-ROM 16.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” It is possible to perform the network settings of the camera using the “IP Setting Software” on the provided CD-ROM. When using multiple cameras, it is necessary to configure the network settings of each camera independently. If the Panasonic “IP Setting Software” does not work, access the “Network” page from the setup menu of the camera in the browser and perform settings separately.
16 Using the CD-ROM • • The information displayed can be sorted by clicking the title of each displayed item. When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and network settings can be changed. For further information, refer to page 194. 3. When the viewer software “Network Camera View 4S” installation screen is displayed, follow the on-screen instructions to install the software. (The viewer software “Network Camera View 4S” is installed from the camera.
16 Using the CD-ROM • When using a firewall (including software), allow access to all UDP ports.
17 About the displayed system log 17 About the displayed system log Error indications relating to SMTP Category POP3 server error Indication Description Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly. Failed to find the POP3 server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. The POP3 server may be down. Ask the network administrator.
17 About the displayed system log Category Internal error Indication Undefined error. Description • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Access test error Access test error • Port forwarding may not be configured for the router. Refer to the manuals provided with the router in use to enable the UPnP setting. Viewnetcam.
17 About the displayed system log Error indications relating to NTP Category Connection error Indication No response from the NTP server. Description • • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. The NTP server may be down. Ask the network administrator. Internal error Undefined error. • An error occurred in the NTP function. Check if the NTP settings are configured correctly. Synchronizing with NTP succeeded.
17 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Panasonic alarm protocol notification error Indication Failed to find destination of notification. Description • • Failed to resolve destination addr. from DNS. • • The IP address of the destination of notification may be incorrect. Check if the IP address of the destination of notification is configured correctly. The destination of notification may be down. Ask the network administrator.
18 Troubleshooting 18 Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Cannot access from the web browser.
18 Troubleshooting Symptom Cannot access the camera via the Internet. Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera.
18 Troubleshooting Symptom Cause/solution • Reference pages Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function. Refer to the manuals provided with the router for further information. Is UPnP function of the router disabled? Refer to the manuals provided with the router in use to enable the UPnP function.
18 Troubleshooting Symptom Cannot access the camera from a cellular phone. Cannot access the camera from a mobile terminal. A cookie error was displayed when performing user registration for “Viewnetcam.com”. Cause/solution Reference pages • Are you accessing another camera in the same local network via a proxy server? Configure the web browser to not use the proxy server.
18 Troubleshooting Symptom Cause/solution Reference pages User registration for the “Viewnetcam.com” service fails. • Is the registered E-mail address correct? When an E-mail with the “Viewnetcam.com” website link is not received, the registered E-mail address may be incorrect. Visit the “Viewnetcam.com” website (http://www.viewnetcam.com/) to register the correct E-mail address. - No image is displayed. • Is the viewer software installed on the PC? Install the viewer software on a PC.
18 Troubleshooting Symptom Cause/solution Reference pages • Depending on the version of your browser, there might be difficulties refreshing the picture, etc. Important Information • Depending on the traffic of the network or the concentration of access to the camera, there might be difficulties displaying the camera picture. Request the camera picture using the web browser such as by pressing the [F5] key, etc. - No image is displayed (or too dark).
18 Troubleshooting Symptom Cause/solution Reference pages Shortcut icon of the camera is not displayed on “Network” of the PC. • Is the Windows component of UPnP added? Add the component to the PC in use. Images are not displayed or not refreshed smoothly. • Delete temporary internet files as follows. 1. Select “Internet Options...” under “Tools” on the menu bar of Internet Explorer. The “Internet Options” window will be displayed. 2. Click the [Delete Files...
18 Troubleshooting Symptom A black object (wiper) is visible in the “Live” page. Cause/solution • Reference pages Click the [Execute] button of “Position refresh” in the [Default reset] tab of the “Maintenance” page. By performing a position refresh, the wiper will go back to its initial position. If repeatedly performing position refresh does not improve the situation, there may be a problem with the wiper. Contact the dealer for assistance.
18 Troubleshooting Information Bar Depending on the OS installed on the PC, the following may occur. Follow the instructions below when the following has occurred. By performing the following solutions, other applications may not be affected. When using Internet Explorer 9, Internet Explorer 10, or Internet Explorer 11: The “Information Bar” (A) expressed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate.
18 Troubleshooting Symptom Cause/solution Reference pages The following message is displayed on the information bar. “This site might require the following ActiveX control 'nwcv4Ssetup.exe' from 'Panasonic System Networks Co.,Ltd.'. Click here to install...” (Internet Explorer 8) • Click the information bar and select “Install ActiveX Control”. The “Security Warning” window will be displayed. Click the [Install] button on the displayed “Security Warning” window.
Notes 210 Operating Instructions
Notes Operating Instructions 211
For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca For Europe and other countries: http://www.panasonic.
