Installation Guide Included Installation Instructions Network Camera Model No. WV-SC588 Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual.
For Europe We declare under our sole responsibility that the product to which this declaration relates is in conformity with the standard or other normative document following the provisions of Directive 2004/108/ EC. Wij verklaren als enige aansprakelijke, dat het product waarop deze verklaring betrekking heeft, voldoet aan de volgende norm of ander normatief dokument, overeenkomstig de bepalingen van Richtlijn 2004/108/EC.
Contents Important safety instructions.............................................................................................................................................. 4 Limitation of liability............................................................................................................................................................ 5 Disclaimer of warranty.............................................................................................................................
Important safety instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Limitation of liability THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE THIRD PARTY'S RIGHT. THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S).
Main functions H.264 dual stream and JPEG (MJPEG) triple encoding at 1920x1080/30 fps H.264 dual stream output and JPEG (MJPEG) output can be simultaneously provided. * H.264 stream1: 1920x1080/ max. 30 fps H.264 stream2: 640x360/ max. 30 fps Super Dynamic (MEGA Super Dynamic) (☞ Operating Instructions (included in the CD-ROM)) MEGA Super Dynamic compensates brightness on a pixel-to-pixel basis so that it produces clearer images even if objects have various illumination intensities.
System requirements for a PC CPU: Memory: Network interface: Audio interface: Monitor: OS: Web browser: Others: Intel® CoreTM 2 Duo 2.4 GHz or faster recommended 512 MB or more (A minimum of 1 GB memory is required when using Microsoft® Windows® 8, Microsoft® Windows® 7 or Microsoft® Windows Vista®.
Trademarks and registered trademarks • Microsoft, Windows, Windows Vista, Internet Explorer, and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. • Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation. • Intel and Intel Core are trademarks of Intel Corporation in the U.S. and other countries.
Precautions Refer installation work to the dealer. Installation work requires technique and experience. Failure to observe this may cause fire, electric shock, injury, or damage to the product. Be sure to consult the dealer. Stop the operation immediately when something is wrong with this product.
Do not damage the power cable. Do not damage, fabricate, twist, stretch, bundle, or forcibly bend the power cable. Do not place heavy objects on it, and keep it away from heat sources. Use of a damaged power cable may cause electric shock, short circuit, or fire. Consult the dealer for repair. Cleaning this product body Be sure to turn off the power before cleaning. Failure to observe this may cause injury. Do not use strong abrasive detergent when cleaning this product.
Periodically images on the screen appear to be distorted When the camera is installed in a location where it is subject to small vibrations (for example, when it is installed near devices that vibrate), images may appear distorted and stretched lengthways. This phenomenon is a characteristic of image pickup devices that use CMOS sensors and is caused by the relationship between the periodic movements of the camera and the timing that the image sensor reads images. This is not a problem with the camera.
Precautions for installation Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. This camera is designed to be used indoors. This product is not operable outdoors. Do not expose this camera to direct sunlight for hours and do not install the product near a heater or an air conditioner. Otherwise, it may cause deformation, discoloration and malfunction.
Check before installation Compatibility of devices is restricted. Before installation, check the ratings and dimensions of the devices to be used. Contact your dealer for details. Time & date setting It is necessary to set the time & date before putting this product into operation. Refer to the Operating Instructions on the provided CD-ROM for descriptions of how to perform the settings. Protective caps The protective caps are used to prevent dirt and dust from entering inside this product.
Major operating controls Camera mount bracket (accessory) Safety wire (fixed with the mount bracket) Decorative cover - upper part (accessory) Decorative cover - lower part (accessory) SD memory card slot SD memory card slot cover INITIAL SET button Live indicator Fixed section Unit Dome section 14
Access indicator (blinks when accessing) 12 V DC power supply terminal External I/O terminals Link indicator (lit when linking) Network connector Monitor out connector for adjustment Safety wire holder Audio output connector Microphone/line input connector • Monitor out connector for adjustment The video output is set to NTSC in the default settings of the camera. If you want to change the video output setting to PAL, refer to the Operating Instructions on the provided CD-ROM.
Insert/remove an SD memory card How to insert an SD memory card IMPORTANT: • When inserting an SD memory card, make sure the direction. Step 1 Slide the SD memory card slot cover to the right to expose the slot. SD memory card slot cover Step 2 Insert an SD memory card fully into the SD memory card slot, and then push the memory card straight into the slot until a click is heard. Step 3 * Label face upward Shut the SD memory card slot cover.
Installations/Connections Caution: • A READILY ACCESSIBLE DISCONNECT DEVICE SHALL BE INCORPORATED TO THE EQUIPMENT POWERED BY 12 V DC POWER SUPPLY. • FOR UL LISTED MODEL(S), ONLY CONNECT 12 V DC CLASS 2 POWER SUPPLY (UL 1310/CSA 223) or LIMITED POWER SOURCE (IEC/EN/UL/CSA 60950-1). Before installation, prepare the following There are 4 methods to install the camera to a ceiling or wall as described below.
Examples of when using the optional brackets to install the camera Ceiling mount bracket WV-Q105 Ceiling embedding bracket WV-Q126A Wall mount bracket WV-Q119 IMPORTANT: • Before starting the installation/connection, prepare the required devices and cables. Before starting the connection, turn off the power of the devices including the camera and the PC or disconnect from the 12 V DC power supply. • Remove the cover film from the lens after the installation is complete.
Installing the camera on a ceiling The following are descriptions of how to install the camera on a ceiling using the camera mount bracket (accessory). There are 2 methods; wiring through a hole in the ceiling (☞ page 19) and wiring through a cable guide (unnecessary to make a hole in the ceiling) (☞ page 23). Wire through a hole in the ceiling Step 1 Step 4 Fix the camera mount bracket (accessory) with 4 screws (M4, locally procured).
Step 6 Connect cables to the External I/O terminals, microphone/ line input connector, audio output connector and the monitor out connector for adjustment. When connecting these cables, hold the main body of the camera. Microphone/line input connector Audio output connector Monitor out connector for adjustment External I/O terminals Main body • External I/O terminals Connect external devices.
Step 7 Step 9 Mount the camera onto the camera mount bracket (accessory). Fit the lock plate of the camera onto the guide part of the camera mount bracket, and rotate the camera clockwise after inserting the camera while putting the center of the camera onto the center of the camera mount bracket. Center of the camera mount bracket Connect a LAN cable and power cable to the camera. Connect a LAN cable to the camera.
• 12 V DC power supply terminal q Loosen the screw of the power cable plug (accessory). w Connect the output cable to the power cable plug. Strip 3 mm to 7 mm {1/8 inches to 9/32 inches} from the end of the wire, and twist the stripped part of the wire sufficiently to avoid short circuit. Specification of cable (wire): 1 6 AWG - 24 AWG, Single core, twisted * Check whether the stripped part of the wire is not exposed and is securely connected. e Tighten the screw of the power cable plug.
r Turn the decorative cover a further 16 ° in the direction of the arrow (clockwise) as illustrated to secure the cover. t Make sure that all of the end part of the locking arm has come out from the hole in the decorative cover. Wire without making a hole in the ceiling Step 1 Install the camera by following step 1 and steps 3 - 9 of the “Wire through a hole in the ceiling” section (☞ pages 19-22).
Connection example When connecting with a PC directly Powered speaker PC LAN cable (category 5 or better, cross) Microphone Power supply (12 V DC) Recommended total extended cable length* LAN cable (category 5 or better, cross) * Recommended cable length from the speaker: less than 10 m {32.8 feet} Recommended cable length from the microphone: less than 1 m {3.
Detach the camera The camera is fixed on the camera mount bracket using the fixing screw. Remove the camera by following the instructions below. IMPORTANT: • Do not detach the camera in a different way from the one described below. It may damage the camera. Step 1 Step 3 Detach the decorative cover from the camera by following step 10 of the “Wire through a hole in the ceiling” section in the reverse order (☞ pages 22-23). q Turn the decorative cover by approx.
Configure the network settings Configuring the camera so that it can be accessed from a PC The following are descriptions for when the camera with default settings is configured. If you are using firewall software on your PC, the Setup Program may not be able to find any cameras on your network. Configure the setting of the camera after temporarily invalidating the firewall software.
v If the installation screen of the viewer software “Network Camera View 4S” is displayed, follow the instructions of the wizard to start the installation. (The viewer software is installed from the camera.) • The “Live” page will be displayed. • If you cannot install the viewer software “Network Camera View 4S” or if images are not displayed, click the [Install] button next to [Viewer Software] on the launcher window to install the software.
Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Power is not turned on. The camera does not move to the preset positions accurately.
Symptom Cause/solution • UPnPTM error has occurred since the power is not supplied to the router. Turn on the power of the router. Wait until the connections are established. Live indicator keeps on blinking orange approx. in 2 seconds intervals. • An error has occurred during the port update by the UPnP function. If the router in use does not support the UPnP function, perform the port forwarding setting for the router. In addition, deactivate the setting of auto port forwarding for the camera.
About the live indicator The live indicator will light or blink as follows depending on the camera status. Operation status When the power is turned on 30 Indicator status Before the network connection is established Lights orange → Lights off → Blinks orange → Lights orange When the network connection is established Lights orange → Lights off → Blinks orange → Blinks green → Lights green During the standby or connection (Cable is not connected.
Specifications • Basic Power source: Power consumption: Standby power *: Ambient operating temperature: Ambient operating humidity: Storage temperature: Storage humidity: Monitor output (for adjustment): External I/O terminals: Microphone/line input: For microphone input: For line input: Audio output: Dimensions: Mass: Finish: 12 V DC±10 %, PoE (IEEE802.3af compliant) DC power supply: 12 V DC/ 1.0 A/ 12 W PoE device: 48 V DC/ 250 mA/ Approx.
Adaptive black stretch: Back light compensation (BLC): Fog compensation: Light control mode setting: Shutter speed: Auto slow shutter: Color/BW: White balance: Digital noise reduction: Image stabilizer: Privacy zone: Camera title on screen: Video Motion Detection (VMD): Image hold: • Lens Zoom ratio: Digital (electronic) zoom: Focal length: Maximum aperture ratio: Focus range: Aperture range: Angular field of view: • Panning/tilting platform Panning range: Panning speed: Tilting range: Tilting speed: Numb
Image compression method: Transmission interval: Audio compression method: Bandwidth control: Protocol: OS*3 *4: Browser: Maximum concurrent access number: FTP client: Multi-screen: Compatible SDXC/SDHC/ SD memory card: Cellular phone compatibility: Mobile terminal compatibility: (As of February, 2013)*5 H.
Standard accessories Installation Guide (this document).....................................1 pc. Warranty card...................................................................1 set CD-ROM*1.......................................................................1 pc. Code label*2.....................................................................1 pc. *1 The CD-ROM contains the operating instructions and different kinds of tool software programs. *2 This label may be required for network management.
Information for Users on Collection and Disposal of Old Equipment and used Batteries These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC.