Installation Guide Network Camera WV-SC385PJ WV-SC385, WV-SC384 WV-SC385E, WV-SC384E Model No. LOCK OPEN 385 -SC WV (This illustration represents WV-SC385.) Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual.
We declare under our sole responsibility that the product to which this declaration relates is in conformity with the standards or other normative documents following the provisions of Directives 2006/95/ EC and 2004/108/EC. Wij verklaren als enige aansprakelijke, dat het product waarop deze verklaring betrekking heeft, voldoet aan de volgende normen of andere normatieve documenten, overeenkomstig de bepalingen van Richtlijnen 2006/95/EC en 2004/108/EC.
Contents Important safety instructions.............................................................................................................................................. 4 Limitation of liability............................................................................................................................................................ 5 Disclaimer of warranty.............................................................................................................................
Important safety instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Limitation of liability THIS PUBLICATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE THIRD PARTY'S RIGHT. THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S).
Preface The network cameras WV-SC385/WV-SC384 are designed to operate using a PC on a network (10BASE-T/100BASE-TX). By connecting to a network (LAN) or the Internet, images and audio from the camera can be monitored on a PC via a network. Note: • It is necessary to configure the network settings of the PC and its network environment to monitor images and audio from the camera on the PC. It is also necessary to install a web browser on the PC. Main functions H.
About the user manuals There are 2 sets of operating instructions for the WV-SC385, WV-SC385PJ, WV-SC384 (NTSC model), WV-SC385E, WV-SC384E (PAL model) as follows. • Installation Guide: Explains how to install and connect devices, as well as how to connect and configure the network. • Operating Instructions (PDF): Explains how to perform the settings and how to operate this camera.
Important: • When using a PC that does not meet the above requirements, displaying of images may become slower or the web browser may become inoperable. • Audio may not be heard if a sound card is not installed on a PC. Audio may be interrupted depending on the network environment. • Microsoft® Windows® XP Professional 64-bit Edition is not supported. • When using IPv6 for communication, use Microsoft® Windows® 7 or Microsoft® Windows Vista®.
Precautions Refer installation work to the dealer. Installation work requires technique and experiences. Failure to observe this may cause fire, electric shock, injury, or damage to the product. Be sure to consult the dealer. Stop the operation immediately when something is wrong with this product. When smoke goes up from this product or the smell of smoke comes from this product, stop the operation immediately and contact your dealer.
[Precautions for use] This product is designed to be used indoors. This product is not operable outdoors. This product has no power switch. When turning off the power, turn off a circuit breaker. To keep on using with stable performance Do not use this product in hot and humid conditions for a long time. Failure to observe this causes component degradation resulting in life shortening of this product. Do not expose this product to direct heat sources such as a heater.
AVC Patent Portfolio License THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD ("AVC VIDEO") AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
Precautions for installation Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. Installing place Contact your dealer for assistance if you are unsure of an appropriate place in your particular environment. • Make sure that the installation area is strong enough to hold this product, such as a concrete ceiling.
Major operating controls Camera mount bracket (accessory) OP EN CK LO FRONT Safety wire (fixed with the mount bracket) LOCK 385 -SC WV OPEN Decorative cover (accessory) Live indicator Camera (This illustration represents WV-SC385.
Rear view INITIAL SET button Cable guide Access indicator (blinking at accessing) Link indicator (lighting at linking) Network connector 12 V DC power supply terminal LINK 10BASE-T/ 100BASE-TX ACT INITIAL SET Audio output connector POWER EXT I/O 12V IN 4 3 2 1 MIC/LINE IN AUDIO OUT MONITOR OUT Monitor out connector for adjustment Safety wire holder Microphone/line input connector External I/O terminals About the [INITIAL SET] button After turning off the power of the camera, turn on the power o
Installations/Connections Caution: • FOR UL LISTED MODEL(S), ONLY CONNECT 12 V DC CLASS 2 POWER SUPPLY. This camera is designed to be installed on a ceiling. Before starting the installation/connection, prepare the required devices and cables. Before starting the connection, turn off the power of the devices including the camera and the PC or disconnect from the 12 V DC power supply.
Wire through a hole in the ceiling Step 1 Step 3 Fix the camera mount bracket (accessory) with four optional fixing screws (M4 or M6, option). There should be no obstacles such as wall in a range of 100 mm {3-15/16 inches} away from the center point of the camera mount bracket. Step 4 Attach the safety wire fixed with the camera mount bracket (accessory) to the camera.
Specification of cable (wire): AWG #22 - #28, Single core, twisted Strip range Approx. 9 mm - 10 mm {11/32 inches - 13/32 inches} EXT I/O terminal 2 (ALARM IN2/ALARM OUT) EXT I/O terminal 1 (ALARM IN1) 4 3 2 1 GND EXT I/O terminal 3 (ALARM IN3/AUX OUT (Auxiliary output)) Important: • Do not connect 2 wires or more directly to a terminal. When it is necessary to connect 2 or more wires, use a splitter.
Center of the camera mount bracket Step 8 Connect the cables to the network connector and the power inlet. FR ON T OPEN CK LO Base part Guide part Lock plate Camera mount bracket (accessory) Network connector e 20 ° Moving part Important: • When the power of the camera is turned on, the camera will start panning and the position will automatically be initialized. • Do not touch the camera in the process of initialization. Otherwise, it may fail to initialize and may cause malfunction.
• 12 V DC power supply terminal q Loosen the screw of the power cable plug (accessory). w Connect the output cable to the power cable plug. Strip 3 mm to 7 mm {1/8 inches to 9/32 inches} from the end of the wire, and twist the stripped part of the wire sufficiently to avoid short circuit. Specification of cable (wire): 16 AWG - 24 AWG, Single core, twisted * Check whether the stripped part of the wire is not exposed and is securely connected. e Tighten the screw of the power cable plug.
Wire without making a hole in the ceiling Step 1 Install the camera by following step 1 and steps 3 - 8 of the "Wire through a hole in the ceiling" section (☞ pages 16 - 18). It is unnecessary to make a hole in the ceiling as described in step 2 of the "Wire through a hole in the ceiling" section. CK OPEN LO Step 2 Remove the tab on the rear of the decorative cover (accessory) that is blocking the wiring hole.
Place the camera upside-down on a desktop without fixing SC385 Use it as a simple desktop device at meetings and on other occasions. Place the camera on a level place not subject to vibrations. Ensure that the camera does not fall. When using the camera upside-down, select "On (desktop)" for "Upside-down" on the [Cam. Function] tab of the setup menu.
Installation examples The following are installation examples in which a mount bracket (option) is used with this camera.
WV-Q105 (option) Anchor bolt Mounting screws (4 pcs, WV-Q105 supplied) Safety wire angle Ceiling board such as plaster board Safety wire WV-SC385 WV-Q156S (option) Inner cover Camera Dome cover 23
Connection example When connecting with a PC directly Powered speaker (option) PC LAN cable (category 5 or better, cross, STP*) Microphone (option) To AC outlet LAN cable (category 5 or better, cross, STP*) * PAL model only When connecting to a network using a PoE hub Powered speaker (option) Video monitor (for adjustment use only) PoE device (hub) LAN cable (category 5 or better, straight, STP*) Microphone (option) LAN cable (category 5 or better, straight, STP*) PC Powered spe
Detach the camera The camera is fixed on the camera mount bracket using the fixing screw. Remove the camera by following the instructions below. Important: • Do not detach the camera in a different way from the one described below. It may damage the camera. Step 1 Rotate the decorative cover (accessory) counterclockwise until the indication "OPEN" reached the decorative cover guide of the camera mount bracket (accessory). Detach the decorative cover.
Insert/remove an SDHC/SD memory card How to insert an SDHC/SD memory card Important: • Before inserting the SDHC/SD memory card, turn off the power of the camera first. • When inserting an SDHC/SD memory card, make sure the direction. • When the SDHC/SD memory card is inserted or removed with the power on, data in the SDHC/SD memory card may be damaged. Step 1 Step 4 Push the left corner of the Panasonic logo plate on the front panel to unlock the SDHC/SD memory card slot cover.
How to remove the SDHC/SD memory card Important: • Before removing the SDHC/SD memory card, select "Not use" for "SD memory card" on the [SD memory card] tab of the "Basic" page on the setup menu first. (☞ Operating Instructions (PDF)) Step 1 Open the SDHC/SD memory card slot cover by following steps 1 and 2 of the "How to insert an SDHC/SD memory card" section. Step 2 Push the SDHC/SD memory card until a click is heard and then pull the SDHC/SD memory card from the slot.
Configure the network settings Install the software Before installing the software, refer to the readme file on the provided CD-ROM first. Software included on the provided CD-ROM • Panasonic IP setting software Configure the network settings of the camera. Refer to the following for further information. • Viewer Software "Network Camera View 4S" It is necessary to install the viewer software "Network Camera View 4S" to display images on a PC.
Step 1 Start the Panasonic IP setting software by double-clicking the "EasyIpSetup.exe" icon on the provided CD-ROM. The License Agreement will be displayed. Read the Agreement and choose "I accept the term in the license agreement", and click "OK". Step 3 Complete each network setup item and click the [Save] button. Step 2 Click the [Network Settings] button after selecting the MAC address/IP address of the camera to be configured.
Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Power is not turned on. The camera does not move to the preset positions accurately.
Symptom Cause/solution • UPnPTM error has occurred since the power is not supplied to the router. Turn on the power of the router. Wait until the connections are established. Live indicator keeps on blinking orange approx. in 2 seconds intervals. • An error has occurred during the port update by the UPnP function. • If the router in use does not support the UPnP function, perform the port forwarding setting for the router. In addition, deactivate the setting of auto port forwarding for the camera.
Cause/solution Reference pages Cannot access the camera. • Are you accessing the wrong IP address? Check the connection as follows With the Windows command prompt, > ping "IP address of the camera" If there is reply from the camera, the connection is normal. If not, proceed either of the following. • Reboot the camera and change the IP address by using the Panasonic IP setup software within 20 minutes after the restart.
About the live indicator The live indicator will light or blink as follows depending on the camera status. Operation status When the power is turned on Indicator status Before the network connection is established Blinks orange When the network connection is established Blinks orange → Blinks green → Lights green During the standby or connection (Cable is not connected.) Lights orange During the standby or connection (Cable is connected.
Specifications • Basic Power source: Power consumption: Ambient operating temperature: Ambient operating humidity: Monitor output: External I/O terminals: Microphone/Line input: For microphone input: For line input: Audio output: Dimensions: Mass: Finish: 12 V DC, PoE (IEEE802.
Auto slow shutter: Color/BW (SC385): Simple black & white mode (SC384): White balance: Digital noise reduction: Image stabilizer: Video analytics Face detection: Privacy zone: Camera title on screen: Video motion detection (VMD alarm): Image hold: Upside-down: Off (1/30 s), max. 2/30 s, max. 4/30 s, max. 6/30 s, max. 10/30 s, max.
Resolution (SC384): Aspect ratio: 4:3 H.264 1280x960/ VGA(640x480)/ QVGA(320x240), max. 30 fps MPEG-4 VGA(640x480)/ QVGA(320x240), max. 30 fps JPEG (MJPEG) 1280x960/ VGA(640x480)/ QVGA(320x240), max. 30 fps Aspect ratio: 16:9 H.264 1280x720/ 640x360/ 320x180, max. 30 fps JPEG (MJPEG) 1280x720/ 640x360/ 320x180, max. 30 fps * MPEG-4 is not supported. Image compression method*1 *2: H.
Standard accessories Installation Guide (this document).....................................1 pc. Warranty card (NTSC model only).....................................1 pc. CD-ROM*1.......................................................................1 pc. Code label*2.....................................................................1 pc. *1 The CD-ROM contains the operating instructions (PDFs) and different kinds of tool software programs. *2 This label may be required for network management.
Information for Users on Collection and Disposal of Old Equipment and used Batteries These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC.
For U.S. and Canada: For Europe and other countries: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America Panasonic Corporation www.panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic Way, Secaucus, New Jersey 07094 U.S.A. Panasonic Canada Inc. http://panasonic.net Importer's name and address to follow EU rules: Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg F.R.
