Installation Guide Network Camera WV-NW502S WV-NW502SK Model No. Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. No model number suffix is shown in this manual.
WARNING: • To prevent fire or electric shock hazard, do not expose this apparatus to rain or moisture. • The apparatus should not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, should be placed on the apparatus. • All work related to the installation of this product should be made by qualified service personnel or system installers. • The connections should comply with local electrical code.
Contents Important safety instructions ...................................................................................................... 4 Limitation of liability .................................................................................................................... 5 Disclaimer of warranty ................................................................................................................ 5 Preface ...............................................................................
Important safety instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Clean only with dry cloth. 6) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 7) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 8) Do not defeat the safety purpose of the polarized or grounding-type plug.
Limitation of liability THIS PUBLICATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE THIRD PARTY'S RIGHT. THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S).
Preface Panasonic WV-NW502 Series cameras (WV-NW502S/WV-NW502SK) are designed to operate using a PC on a network (10BASE-T/100BASE-TX), and can be installed under eaves (sheltered outdoor). By connecting to a network (LAN) or the Internet, images and audio from the camera can be monitored on a PC via a network. * The lens is optional for the case of WV-NW502SK. Note: • It is necessary to configure the network settings of the PC and its network environment to monitor images from the camera on the PC.
SDHC/SD memory card function Images can be recorded on an optional SDHC/SD memory card*1 both automatically (when images fail to transmit using the FTP periodic transmission function) and manually. The image on the SDHC/SD memory card can be playback on a web browser or downloaded via network. *1 Recommended SDHC/SD memory card (☞ page 41) About the user manuals There are 2 sets of this manual and the Operating Instructions (PDF).
Important: • When using a PC that does not meet the above requirements, displaying of images may become slower or the web browser may become inoperable. • Audio may not be heard if a sound card is not installed on a PC. Audio may be interrupted depending on the network environment. • Microsoft® Windows® XP Professional 64-bit Edition is not supported. • When using IPv6 for communication, use Microsoft® Windows Vista® exclusively.
Network security As you will use this unit connected to a network, your attention is called to the following security risks. q Leakage or theft of information through this unit w Use of this unit for illegal operations by persons with malicious intent e Interference with or stoppage of this unit by persons with malicious intent It is your responsibility to take precautions such as those described below to protect yourself against the above network security risks.
Precautions Refer installation work to the dealer. Installation work requires technique and experiences. Failure to observe this may cause fire, electric shock, injury, or damage to the product. Be sure to contact the dealer for installation, relocation and power supply work. Stop the operation immediately when something is wrong with this product. When smoke goes up from this product or the smell of smoke comes from this product, stop the operation immediately and contact your dealer.
Turn the power off when cleaning of this product. Failure to observe this may cause injury. [Precautions for use] This product has no power switch. When turning off the power, turn off a circuit breaker. To keep on using with stable performance Do not use this product in hot and humid conditions for a long time. Failure to observe this causes component degradation resulting in life shortening of this product.
• If another SDHC/SD memory card is used, the camera may not work properly or performance deterioration may be caused. Code label The code labels (accessory) are required at inquiry for trouble. Use caution not to lose these labels. It is recommended to paste one of the labels onto the CD-ROM case. Discoloration on the CCD color filter When continuously shooting a bright light source such as a spotlight, the color filter of the CCD may have deteriorated and it may cause discoloration.
Precautions for Installation Before start the installation/connection, prepare the required devices and cables. Before starting the connection, turn the power of the devices including this product and the PC off. Warning: Refer installation work to the dealer. Failure to observe this may cause fire, electric shock, injury, or damage to the product. The product is designed to be installed under eaves. Do not install this product in locations subject to direct sunlight.
Procure fixing screws separately. The screws that secure this product are not supplied. Prepare them according to the material and strength of the area where the product is to be installed. Not remove or loosen screws If the screws (7 pieces) on the rear of the camera are loosened, camera trouble due to water leakage or camera falling may occur.
Major operating controls and their functions Camera attachment (accessory) Enclosure FRO NT P TO Mount bracket (accessory) Inner dome SH PU Base cover (accessory) Focus lock knob *Lens (only for WV-NW502S) Focus adjustment grip Zoom lock knob Tilt adjusting table Network cable RJ-45 (female) Alarm input/output cable Power cable (12 V DC) Mic/line input cable (white) Audio output cable (black) 15
Panning lock screw L Tilting lock screw K OC TOP Panning table SDHC/SD memory card slot MONITOR OUT INITIAL SET LINK ABF ACT SD CARD/ ABF Camera fixing screw Monitor out connector for adjustment MONITOR OUT INITIAL SET button INITIAL SET LINK Link LED (Lights when the connection is being established) ACT Auto-back-focus button ABF SD CARD/ ABF SDHC/SD memory card error LED/ABF LED (Blinks when ABF is being performed) Access LED (Blinks when accessing a network) • About the [INITIAL SET]
Preparations When installing the camera on a wall or a ceiling, there are two methods as specified below. (☞ pages 18 - 20) • Using a two-gang junction box • Using supplied mount bracket Important: • Procure 4 screws (M4) to secure the camera attachment (accessory) or the camera mount bracket (accessory) to a wall or a ceiling according to the material of the installation area. Do not use wood screws and nails. Use anchor bolts (M4) for securing if the ceiling is made of concrete.
Using a two-gang junction box • Secure the camera attachment (accessory) to the two-gang junction box (4" x 4") built in a wall or ceiling. [Mounting hole pattern] 46 mm {1-13/16"} Two-gang junction box FRO NT TOP FRON T TOP 83.5 mm {3-9/16"} Camera attachment (accessory) Note: • For wall mounting: The camera attachment shall be mounted with "MTOP" facing upward.
Using supplied mount bracket • If the mount bracket (accessory) is used to mount the camera, mount the bracket on the wall or ceiling first (see the blow). Mount the camera attachment (accessory) with the supplied screws next (☞ page 20). (Recommended tightening torque: 0.78 N·m {0.58 lbf·ft}) Note: • When the camea is mounted on the wall or ceiling with a hole for cable running, or the camera is mounted using open wiring, the mount bracket is used.
Note: • Only the same type of holes, A or B, shall be used for mounting. B A A B B A A B x Pass the cables through the hole for cable running from the wall or ceiling. c Fix the camera attachment on the mount bracket using the screws supplied with the bracket. Recommended tightening torque: 0.78 N·m {0.58 lbf·ft} FRO NT TOP Camera attachment Note: • For wall mounting: The camera attachment shall be mounted with "MTOP" facing upward.
Camera installation z Mount the camera. LOCK OPEN q Connect each cable. (☞ page 29) Waterproof the connecting portion. (☞ page 32.) w Align the "OPEN" on the camera with the protrusion of the camera attachment. e Engage the camera attachment fixing screws on the rear of the camera in the camera mounting holes of the camera attachment and rotate the camera in the arrow direction to secure the camera attachment and camera.
OP EN CK LO LO CK OP EN Projection Important: • When mounting the camera body, cables shall be run between the camera attachment and camera mount bracket as indicated by the arrow in the illustration. * Cable running as indicated by the arrow is an example. Cable running shall be varied with installation environment.
r Accommodate the connected cables inside the cable guide of the camera mount bracket. Important: • To prevent the cables from being caught when the cover is attached, keep the cables inside the cable guide. Cable guide Connected cable Cable guide t Attach the base cover. Base cover y Use the bit for tamperproof screw (accessory) to tighten the fixing screws provided on both sides of the base cover. (Recommended tightening torque: 0.78 N·m {0.
x Remove the enclosure and inner dome from the main body by loosening the three fixing screws. LOC K PU SH Loosen the three fixing screws by using the provided bit for tamperproof screw. Detach the inner dome while pushing the parts with the "PUSH" indication. Press the parts with the "PUSH" indication. PU SH Important: • Do not hold the inner dome when carrying the camera. Otherwise, the camera part may fall and it may damage the camera.
r Insert the connector of lens into the connector of camera. W T v Secure the camera to the bracket with the camera fixing screw (red, 1position). TOP C LO K The illustration is an example of using the accessory camera mount bracket. ONI TOR OUT INIT Important: • Be sure to tighten the camera fixing screw. Failure to observe this may cause camera trouble due to water leakage or camera falling. (Recommended tightening torque: 0.78 N·m {0.
n Insert an SDHC/SD memory card. Important: • Before inserting an SDHC/SD memory card, turn off the power of the camera first. Insert an SDHC/SD memory card with the label face visible (see the illustration below). Before removing the SDHC/SD memory card, select "Not use" for "SD memory card" on the [SD memory card] tab of "Basic" on the setup menu first. Turn off the power after "Not use" selection, and then unload the SDHC/SD memory card.
Adjust the camera z Be sure to view the monitor for adjust- 75 ° K ment when the camera angle is adjusted. Monitor out connector Connect an adjusting monitor (such as a for adjustment Tilt adjusting table small LCD monitor) to the monitor out connector (for adjustment) and adjust the camera angle. Turn on the power after connecting the adjusting monitor. Follow the steps q, w and e to adjust the camera angle.
Note: • Lens adjustment without setting ABF to the standard position may lead to darkened four corners of the screen. • When either of the zoom or the focus is changed, the other will also be changed. • Refer to the description about ABF for focus fine adjustment. c Press the auto back focus button. The ABF LED (☞ page 16) blinks, the focus position indicator appears on the lower part of the monitor for adjustment, and the back focus is automatically adjusted.
Important: • Securely tighten all the fixing screws (x3) of enclosure. Otherwise, water exposure may cause damage or malfunction of camera, or camera dropping may result in injury. (Recommended tightening torque: 0.78 N·m {0.58 lbf·ft}) • Attach the inner dome in accordance with the lens direction to not to change the lens direction. • Check if the tabs of the inner dome are firmly fit. • Remove the cushioning (pink sheet) from the inside of the dome and the protection sheet from the outside of the dome.
x Connect an external amplifier-embedded speaker to the audio output connector (for use of the audio transmission function). Connect a stereo mini plug (ø3.5 mm) (monaural output). • Recommended cable length: 10 m {33 ft} or less c Connect the alarm input/output cable.
v Connect a LAN cable (category 5 or better) to the network cable. b Connect the power cable. Important: • The power supply of 12 V DC shall be insulated against 120 V AC. • When using 12 V DC power supply Connect the output cable of the AC adapter (option) to the 2P power cable. • When using PoE (IEEE802.3af compliant) Connect an Ethernet cable (category 5 or better) between a PoE device (such as a hub) and the network connector cable of the camera. Important: • Use all 4 pairs (8 pins) of the LAN cable.
Waterproof treatment for the cable joint sections Adequate waterproof treatment is required for the cables when installing the camera with cables exposed or installing it under the eaves. The camera body is waterproof, but the cable ends are not waterproof. Be sure to use the supplied butyl rubber tape at the points where the cables are connected to apply waterproof treatment in the following procedure.
Important: • If open wiring is conducted, be sure to use conduits and run the cables inside the tubes to protect the cables from direct sunlight. • When connecting the conduit at the lateral or bottom position, any of the arrow marks on the bracket shall be at the top. • When connecting the conduit upward, mount the camera attachment with the arrow position on either left or right side.
Connection example when connecting to a network using a PoE hub Speaker with amplifier (option) Video monitor (for adjustment use only) PoE device (hub) LAN cable (category 5 or better, straight) Microphone (option) LAN cable (category 5 or better, straight) PC Speaker with amplifier (option) LAN cable (category 5 or better, straight) Microphone (option) Video monitor (for adjustment use only) LAN cable (category 5 or better, straight) Important: • The video monitor is used for chec
Configure the network settings Install the software Before installing the software, read the readme file on the provided CD-ROM first. Software included on the provided CD-ROM • Panasonic IP setting software Configure the network settings of the camera. Refer to the following for further information. • Viewer Software "Network Camera View4" It is necessary to install the viewer software "Network Camera Viewer4" to display images on a PC. Install the viewer software by double-clicking the "nwcv4setup.
z Start the Panasonic IP setting software. x Click the [IP setting] button after selecting the MAC address/IP address of the camera to be configured. Note: • When using a DHCP server, the IP address assigned to the camera can be displayed by clicking the [Refresh] button of the IP setting software. • When a duplicate IP address is used, the corresponding MAC address/IP address will be displayed shaded. c Complete each network setup item and click the [Apply] button.
Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Power is not turned on. Power indicator not lit. Cause/solution When using DC power supply • Is DC 12 V power supply connect to the 2P power supply cable? → Check whether the connection is appropriately established.
Specifications ● Basic Power source: Power consumption: Ambient operating temperature: Ambient operating humidity: Waterproof: Shock resistance: Monitor output (for adjusting the angular field of view): EXT I/O terminal cable: Microphone/Line input cable: For microphone: For line: Audio output cable: Dimensions: Weight: Finish: 12 V DC, PoE (IEEE802.3af compliant) 12 V DC: 630 mA, PoE: 7.
Super-Dynamic: Dynamic range: Gain (AGC): Adaptive black stretch: Light control mode setting: Shutter speed: Auto slow shutter: Black & white mode: White balance: Digital noise reduction: Image stabilizer: Video analytics Face detection: Privacy zone: Camera title on screen: VMD alarm: Auto back focus: ALC lens drive: Lens mount: 3 megapixels mode Color: 2.0 lx {0.2 footcandle}, BW: 0.16 lx {0.016 footcandle} (F1.2, Auto slow shutter: Off (1/30 s), AGC: High) Color: 0.12 lx {0.012 footcandle}, BW: 0.
JPEG: 1 280 x 960/VGA (640 x 480)/QVGA (320 x 240), max. 30 fps 3 megapixels mode H.264: 1 280 x 960/VGA (640 x 480)/QVGA (320 x 240), max. 15 fps MPEG-4: VGA (640 x 480)/QVGA (320 x 240), max. 15 fps JPEG: 2 048x1 536/1 280 x 960/VGA(640 x 480), max. 15 fps Image compression method*2 *3: Transmission interval: Audio compression method: Bandwidth control: Protocol: OS: Browser: Maximum concurrent access number: FTP client: Multi-screen: 40 H.
Compatible SDHC/SD memory card (option): Manufactured by Panasonic SDHC memory card: 4 GB, 8 GB, 16 GB, 32 GB SD memory card: 64 MB, 128 MB, 256 MB, 512 MB, 1 GB, 2 GB (except miniSD card and microSD card) *1 When the camera is installed and operated in low temperatures below –10 °C {14 °F}, normal images may not be obtained immediately after startup. In such a case, wait until the camera warms up (taking approx. more than 1 hour) and perform adjustment after turning on the power again. *2 Either H.
Standard accessories Installation Guide (this book)...................................... 1 volume Warranty card............................................................. 1 set CD-ROM*1 .................................................................. 1 pc. Code label*2 ............................................................... 1 pc. The following parts are used during installation procedures. 4P alarm cable ........................................................... 1 pc. Camera attachment........
Panasonic System Solutions Company, Unit Company of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic Way 2H-2, Secaucus, New Jersey 07094 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 http://www.panasonic.ca Panasonic Sales Company Panasonic Puerto Rico, Inc. AVE 65de Inf, Km 9.
