Network Camera Network Operating Instructions Model No. LOCK WV-NS202 OPEN 202 -NS WV Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.
CONTENTS Preface ............................................................................................................................ 3 About these operating instructions .............................................................................. 3 Trademarks and Registered Trademarks ................................................................... 3 Viewer Software ..........................................................................................................
Preface About these operating instructions There are 2 sets of operating instructions for the WV-NS202 as follows. • Installation Guide • Network operating instructions These network operating instructions contain descriptions of how to operate this product using a PC via a network and of how to configure the settings. Refer to the installation guide for descriptions of how to install this product and of how to connect to a network. Adobe® Reader is required to read PDF.
Monitor Images on a PC The following are descriptions of how to monitor images from the camera on a PC. Monitor images from a single camera Step 1 Start up the web browser. Step 2 Enter the IP address designated using the Panasonic IP setup software in the address box of the browser. (Example: http://192.168.0.10) Important: • When the HTTP port number is changed from "80", enter "http://IP address of the camera + : (colon) + port number" in the address box of the browser, for example, "http://192.168.0.
About the "Live" page !6 Full screen button !5 Alarm occurrence indication button !7 One shot button !4 Camera title !8 Mic input button !9 Audio output button q [Setup] button @0 SD recording status indicator w [Live] button e Multi-screen buttons r Image type buttons @1 Main area t Image capture size buttons y AUX buttons !2 BRIGHTNESS buttons u SD button !3 PRESET i Zoom buttons !0 AUTO MODE !1 Control pad/buttons o Focus buttons q [Setup] button (*1) Click this button to display the set
u [SD] button (manual SD recording button) (*2) This button will be displayed only when "Manual" is selected for "Save trigger" on the setup menu. (☞ page 22) Click this button to manually record images on the SD memory card. Refer to page 10 for descriptions of how to manually record images on the SD memory card. i ZOOM buttons (*2) : Click this button to adjust the zoom ratio to the WIDE side. : Click this button to adjust the zoom ratio to the TELE side.
In this case, the camera will not move when the thumbnail image is clicked. (For example, when preset position 3 is unregistered, the thumbnail image of preset position 2 will be displayed as the thumbnail image of preset position 3. The camera will not move when the thumbnail image of preset position 3 is clicked.) • The camera will not always returns to the exactly same position where it was before "360° map-shot" or "Preset map-shot" was carried out. (It may sometimes be slightly different.
!9 Audio output button (*3) Turns on/off the audio transmission (play audio from the PC on the camera speaker). This button will be displayed only when "Audio output" or "Interactive" is selected for "Audio mode" on the setup menu. (☞ page 40) The button blinks while the audio transmission is being carried out. When this button is clicked, the button will turn into the button and audio from the PC will not be heard. Audio volume can be adjusted (Low/Middle/High) by moving the volume cursor .
Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered. (☞ page 42) Important: • When simultaneously displaying images from 16 cameras on a multi-screen, panning, tilting and zooming are unavailable.
Record images on the SD memory card manually Images displayed on the "Live" page can be recorded on the SD memory card manually. This button is operable only when "Manual" is selected for "Save trigger" on the setup menu. (☞ page 22) Images recorded on the SD memory card can be copied onto the PC. (☞ page 24) Step 1 Display the "Live" page. (☞ page 4) Step 4 Click the [STOP] button to stop saving images on the SD memory card. Step 5 Click the [CLOSE] button to close the window.
Action at an Alarm Occurrence The alarm action will be performed when the following alarms occur. Alarm type Terminal alarm: When connecting an alarm device such as a sensor to the EXT I/O connector 1-3 on the rear of the camera, the alarm action (camera action at an alarm occurrence) will be performed when the connected alarm device is activated. Alarm action to be performed differs depending on the settings configured in the "Camera motion on alarm" section of the [Alarm] tab.
Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. Important: • When using this function, set the user name and the password to access the FTP server to restrict users who can log into the FTP server.
Save images on the SD memory card when images fail to transmit using the FTP periodic transmission function Images that have failed to transmit using the FTP periodic transmission can be saved automatically on the SD memory card. Images saved on the SD memory card can be obtained from the [SD memory card] tab of the "Basic setup" page.
About the network security of the camera Equipped security functions The following security functions are featured in this camera. q Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to "ON". (☞ pages 54 and 55) w Access restrictions by changing the HTTP port It is possible to prevent illegal access such as port scanning, etc. by changing the HTTP port number.
Display the setup menu and configure the settings of the camera using a PC The settings of the camera can be configured on the setup menu. The setup menu is only operable by users whose access level is "1. Administrator". How to display the setup menu Step 1 Display the "Live" page. (☞ page 4) Step 2 Click the [Setup] button on the "Live" page. → The window with the user name and password entry fields will be displayed. Step 3 Click the [OK] button after entering the user name and the password.
How to operate the setup menu Important: When there are two or more [SET] buttons on the page, click the respective button to the edited setting item. A Menu button Setup page A-1 B Step 1 Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the setup page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
About the setup menu window !1 Status display area q [Live] button w [Basic setup] button e [Camera setup] button r [Multi-screen setup] button !2 Setup page t [Alarm setup] button y [Authentication setup] button u [Server setup] button i [Network setup] button o [Maintenance] button !0 [Help] button q [Live] button Click this button to display the "Live" page. w [Basic setup] button Click this button to display the "Basic setup" page.
i [Network setup] button Click this button to display the "Network setup" page. The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network management Protocol) and the FTP (File Transfer Protocol) periodic transmission function can be configured on the "Network setup" page. Refer to page 58 for further information. o [Maintenance] button Click this button to display the "Maintenance" page.
Configure the basic settings of the camera [Basic setup] The basic settings such as time and date and camera name, and the settings relating to the NTP server and the SD memory card can be configured on the "Basic setup" page. The "Basic setup" page has 3 tabs; the [Basic] tab, the [NTP] tab and the [SD memory card] tab. Configure the basic settings [Basic] Click the [Basic] tab on the "Basic setup" page. (☞ page 15) The settings such as the camera name, time and date, etc. can be configured on this page.
• SD memory card error LED: This LED will light when the SD memory card is unavailable to save images. • Power LED: This LED will light when the power is on. [OSD Position] Select a position where time and date, camera title, preset ID, panning/tilting angle, zoom ratio are to be displayed on the "Live" page. Upper left: The above information will be displayed at the upper left corner of the main area on the "Live" page.
Configure the settings relating to the NTP server [NTP] Click the [NTP] tab on the "Basic setup" page. (☞ page 15) The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured on this page. [NTP port] Enter a port number to be used for the NTP server. Available port number: 1 - 65535 Default: 123 [Synchronization interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server.
Configure the settings relating to the SD memory card [SD memory card] Click the [SD memory card] tab on the "Basic setup" page. (☞ page 15) The settings relating to the SD memory card can be configured on this page. [Save trigger] Select a trigger to save images on the SD memory card from the following. FTP error: Saves images when images have failed to transmit to the FTP server by the FTP periodic transmission function. Alarm input: Saves images at an alarm occurrence. Manual: Saves images manually.
Note: When "FTP error" is selected for "Save trigger", the file name entered for "File name" on the [FTP] tab of the "Network setup" page will be used for the file name of the image saved on the SD memory card. [Frame rate] Select an image save interval from the following. 0.1 fps/0.2 fps/0.33 fps/0.5 fps/1 fps Default: 1 fps [Number of images] Select a number of alarm images to be saved on the SD memory card from the following.
• After formatting the SD memory card, the available size may be smaller than the total size since the default directory is automatically created in the SD memory card. • Compatible SD memory card is as follows. SD memory card manufactured by Panasonic (64 MB, 128 MB, 256 MB, 512 MB, 1 GB, 2GB) Copy images saved on the SD memory card onto the PC [SD memory card images] Click the [SD memory card] tab on the "Basic setup" page.
Possible number of images that can be saved on the SD memory card (as indications) Important: The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card. Numbers will differ according to photographic subject, settings relating to the SD memory card, etc. Image capture size: VGA Size of SD memory card Image quality 0 (Super fine) 1 (Fine) 2 3 4 2 GB Approx. 10 000 pics Approx. 14 000 pics Approx. 16 000 pics Approx.
Configure the settings relating to images and audio [Camera setup] The settings relating to JPEG/MPEG-4 images and camera operations such as the settings of image quality, preset positions, audio, etc. can be configured on this page. The "Camera setup" page has 4 tabs; the [JPEG/MPEG-4] tab, the [Cam Function] tab, the [Image/Position] tab and the [Audio] tab. Configure the settings relating to JPEG/MPEG-4 images [JPEG/MPEG-4] Click the [JPEG/MPEG-4] tab on the "Camera setup" page.
■ MPEG-4 setup Configure the settings relating to MPEG-4 image such as "Max bit rate (per 1 client)", "Image capture size", "Image quality", etc. in this section. Refer to page 26 for further information about the settings relating to JPEG images. [Image capture size] Select "QVGA" or "VGA" for the image capture size of MPEG-4 images. Default: VGA [Image quality] Select the image quality of MPEG-4 images from the following.
[Unicast port1 (Image)] Enter the unicast port number (used to transmit images from the camera). Available port number: 1024 - 50000 (Only even numbers are available.) Default: 32004 [Unicast port2 (Audio)] Enter the unicast port number (used to transmit audio from the camera). Available port number: 1024 - 50000 (Only even numbers are available.) Default: 33004 [Multicast address] Enter the multicast IP address. Images and audio will be transmitted to the designated IP address. Available IP address: 224.0.
Configure the settings relating to the camera title and the camera operations [Cam Function] Click the [Cam Function] tab on the "Camera setup" page. (☞ page 15) Configure the settings relating to camera title and the camera operations on this page. [Camera title on screen] Select "ON" or "OFF" to determine whether or not to display the camera title on images. Default: OFF [Camera title on screen (0-9, A-Z)] Enter the camera title to be displayed on images.
[Upside-down] Select "ON (desktop)" or "OFF (ceiling)" to determine how the camera is to be installed. ON (desktop): Select this when the camera is to be installed with the dome side up. OFF (ceiling): Select this when the camera is to be installed with the dome side down. Default: OFF (ceiling) [EL-ZOOM] Select "ON" or "OFF" to determine whether or not to use the electronic zoom. ON (Max X10): Images can be zoomed in on with the optical zoom (1x - 22 x) and the electronic zoom (23x – 220x).
Configure the settings relating to images and the preset positions [Image/Position] Click the [Image/Position] tab on the "Camera setup" page. (☞ page 15) When the [SETUP>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window. The detailed settings can be configured while monitoring images displayed on the [Image/Position] tab.
Configure the settings relating to image quality ("Image Adjust" setup menu) Click the [SETUP>>] button of "Image Adjust" on the [Image/Position] tab of the "Camera setup" page. (☞ page 31) The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window. When the values are changed, the changed values will be applied immediately to the currently displayed image on the [Image/Position] tab.
[Mask area] When "OFF" is selected for "Super Dynamic 3", it is possible to compensate for backlight by masking the brighter area. Refer to page 35 for descriptions of how to mask. [Shutter] Select the shutter speed from the following. AUTO: Provides clearer images of bright objects outdoors since the shutter speed is adjusted automatically. Flickering caused by fluorescent lamps can also be compensated. OFF: Fixed at 1/60 sec 1/100: Recommended when flickering caused by fluorescent lamp appears frequently.
[DNR (Digital Noise Reduction)] When this function (digital noise reduction) is active, noise may be automatically reduced under a low luminance. Select an effect level "LOW" or "HIGH" for the digital noise reduction. HIGH: High DNR, afterimage remains LOW: Low DNR, reduces afterimage Default: HIGH [Chroma gain level] Adjust the chroma level (color density). When the cursor is moved in the "+" direction, the colors will become thicker.
Set mask areas When "OFF" is selected for "Super Dynamic 3", it is possible to compensate for backlight by masking brighter areas. Step 1 Display the setup menu of "Image Adjust". (☞ page 32) Step 2 Click the [START] button of "Mask area". → Borders will appear and the image displayed on the [Image/Position] tab will be divided into 48 (6x8). Step 3 Click the divided areas to be masked. → The clicked areas will be masked and will become white. To cancel masking, click the area again.
Configure the settings relating to the preset positions ("Preset No." setup menu) Click the [SETUP>>] button of "Preset Position" on the [Image/Position] tab of the "Camera setup" page. (☞ page 31) It is possible to register, edit and delete the preset positions on this page. When the focus, brightness, zoom factor are adjusted, the adjustment will be applied immediately to the currently displayed image on the [Image/Position] tab.
[Preset ID (0-9, A-Z)] Enter the preset ID to be displayed on images. The preset IDs can be applied to each preset position. Available characters: 0-9, A-Z and the following marks. !"#$%&‘()*+,-./:; =? Number of characters for the preset ID: 0 - 16 characters Default: None (blank) Note: The entered preset ID will be displayed next to the preset position number on the pull-down menu. When "ON" is selected for "Preset ID", the preset ID will be displayed on images.
Configure the settings relating to the auto pan function ("Auto Pan" setup menu) Click the [SETUP>>] button of "Auto Pan" on the [Image/Position] tab of the "Camera setup" page. (☞ page 31) The settings relating to the auto pan function can be configured with the setup menu displayed in a newly displayed window. • Adjusted zoom and focus position for the auto pan function will be applied when [SET] button of "Start position" is clicked.
Configure the settings relating to the privacy zone ("Privacy Zone" setup menu) Click the [SETUP>>] button of "Privacy Zone" on the [Image/Position] tab of the "Camera setup" page. (☞ page 31) When there is a zone that is not to be displayed, set the zone as a privacy zone to not to display. Up to 8 privacy zones can be set. Notes: • Depending on the panning/tilting direction (especially when the tilting degree is 45 ° - 90 °) and the zooming factor, the area set as the privacy zone may become visible.
ZOOM buttons FOCUS buttons BRIGHTNESS buttons Control pad/buttons Refer to pages 6 and 7 for descriptions of how to operate these buttons/pad. [CLOSE] button Click this button to close the "Privacy zone" setup menu. Configure the settings relating to audio [Audio] Click the [Audio] tab on the "Camera setup" page. (☞ page 15) The settings relating to audio can be configured on this page.
[Audio output volume (PC to Camera)] Select a volume level on the camera to hear audio transmitted from the PC. Low/Middle/High Default: Middle Notes: • Images and audio will not be synchronized. Therefore, images and audio may not always match. • Audio may be interrupted depending on the network environment. [Audio output interval (PC to Camera)] Select an interval for audio transmission from the following.
Configures the multi-screen settings [Multi-screen setup] The cameras to be used for the multi-screen display can be registered on this page. Refer to page 9 for descriptions of how to display images on a multi-screen. The following cameras are applicable for the multi-screen display. (As of October, 2006) WV-NS202, WV-NP240 series, WV-NP1000 series, WV-NW470S series, WV-NP472, WV-NS320 series [Camera title] Enter the title of the camera. The entered camera title will be displayed on a multi-screen.
Configure the alarm settings [Alarm setup] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured on this page. The "Alarm setup" page has 3 tabs; the [Alarm] tab, the [VMD area] tab and the [Notification] tab. Configure the settings relating to the alarm [Alarm] Click the [Alarm] tab on the "Alarm setup" page.
Configure the settings relating to the camera action at an alarm occurrence Click the [Alarm] tab on the "Alarm setup" page. (☞ page 15) ■ Camera motion on alarm The settings relating to the camera action at an alarm occurrence can be configured in this section. Refer to pages 43, 46 and 47 for further information about the settings relating to the alarm, the alarm image and the alarm output terminal. [Terminal alarm 2] Select an action to be taken when a terminal alarm 2 is detected from the following.
Auto track: When a VMD alarm is detected, the camera will move to the home position and start the auto tracking. Default: OFF [Command alarm] Select an action to be taken when a command alarm is detected from the following. OFF: Does not take any action even when a command alarm is detected. 1-64: When the registered preset position is selected, the camera will move to the selected preset position when a command alarm is detected.
Configure the settings relating to the alarm image Click the [Alarm] tab on the "Alarm setup" page. (☞ page 15) ■ Alarm image setup The settings relating to the alarm image to be transmitted to an FTP server can be configured in this section. The alarm image will be transmitted to an FTP server. To transmit alarm images to an FTP server, it is necessary to configure the settings in advance.
Configure the settings relating to the alarm out connector Click the [Alarm] tab on the "Alarm setup" page. (☞ page 15) ■ Alarm output terminal setup The settings relating to the alarm out connector can be configured in this section. The settings for the alarm output terminal can be configured only when "Alarm output" is selected for "Terminal alarm 2" of "Alarm setup".
Set the VMD areas [VMD area] Click the [VMD area] tab on the "Alarm setup" page. (☞ page 15) The video motion detection areas can be set on this page. The VMD areas can be set for each preset position (up to 64 areas). When motion is detected in the set area, the alarm action will be performed. The camera can be configured to take an alarm action even when the camera is not at the preset position.
Configure to detect motion in areas without the preset positions Configure whether or not to detect motion when the camera is not at the preset position by setting the detection sensitivity. The sensitivity can be set by configuring "VMD area setting except Preset position". When determining whether to detect motion even when the camera is not at the preset position, all areas except areas used for the time and date display of "OSD position" will be subject to the detection.
Set the VMD areas for each preset position Set the VMD areas for each preset position Important: • The VMD function will be carried out only when the camera is at the preset position. • When the settings are being configured on the setup menu, sometimes the VMD function may not work correctly. Step 1 Select a preset position number to which the VMD area is to be set from "Preset position select" of "VMD area setting for Preset position".
Step 5 Select the detection sensitivity from the following. The selected detection sensitivity will be applied to all the VMD areas. High/Middle/Low Default: Middle Step 6 Click the [SET] button after completing the settings. Important: The setting will not be applied unless the [SET] button is clicked. Delete the VMD area set for the designated preset position Step 1 Display the VMD area setup window of the preset position number whose VMD area is to be deleted.
Configure the settings relating to the mail notification [Notification] Click the [Notification] tab on the "Alarm setup" page. (☞ page 15) ■ E-mail notification setup The settings relating to the alarm mail can be configured in this section. To provide notification of an alarm occurrence by e-mail, it is necessary to configure the settings of the mail server.
Configure the settings relating to Panasonic alarm protocol Click the [Notification] tab on the "Alarm setup" page. (☞ page 15) ■ Panasonic alarm protocol setup The settings relating to Panasonic alarm protocol can be configured in this section. ■ Panasonic alarm protocol [Panasonic alarm protocol] Select "ON" or "OFF" to determine whether or not to provide notification of an alarm occurrence by Panasonic alarm protocol when an alarm is detected.
Configure the settings relating to the authentication [Authentication setup] The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be configured on this page. The "Authentication setup" page has 2 tabs of the [User] tab and the [Host] tab. Configure the settings relating to the user authentication [User] Click the [User] tab on the "Authentication setup" page. (☞ page 15) The settings relating to the user authentication can be configured on this page.
Configure the settings relating to the host authentication [Host] Click the [Host] tab on the "Authentication setup" page. (☞ page 15) The settings to restrict PCs (IP address) from accessing the camera can be configured on this page. [Access level] Select the access level of the host from the following. 1. Administrator/2. Camera control/3. Live only Refer to page 54 for further information about the access level. Default: 3.
Configure the settings of the servers [Server setup] The settings relating to the mail server and the FTP server can be configured on this page. The "Server setup" page has 2 tabs; the [Mail] tab and the [FTP] tab. Configure the settings relating to the mail server [Mail] Click the [Mail] tab on the "Server setup" page. (☞ page 15) The settings relating to the mail server used to send the alarm mail can be configured on this page.
Configure the settings relating to the FTP server [FTP] Click the [FTP] tab on the "Server setup" page. (☞ page 15) The settings relating to the FTP server used to transmit the alarm images can be configured on this page. [FTP mode] Select "Passive" or "Active" for the FTP mode. Normally, select "Passive". When failure to establish the connection occurs, select "Active". Default: Passive [FTP server address] Enter the IP address or the host name of the FTP server.
Configuring the network settings [Network setup] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on this page. The "Network setup" page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP] tab. Configure the network settings [Network] Click the [Network] tab on the "Network setup" page. (☞ page 15) The following information is required to configure the network settings.
[Default gateway] When not using the DHCP function, enter the default gateway of the camera. Default: 192.168.0.1 0.*.*.* *.*.*.0 255.*.*.* *.*.*.255 127.0.0.1 Class D addresses (224.0.0.0 - 239.255.255.255) Class E addresses (240.0.0.0 - 255.255.255.255) Note: These IP addresses for the default gateway are unavailable even when using the DHCP function. Refer to the network administrator for further information about the settings of the DHCP server.
Notes: • The port forwarding function changes a global IP address to a private IP address, and "Static IP masquerade" and "Network Address Translation (NAT)" have this function. This function is to be set in a router. • To access the camera via the Internet by connecting the camera to a broadband router, it is necessary to assign a respective port number for each camera and address translation by using the port forwarding function.
Configure the settings relating to DDNS [DDNS] Click the [DDNS] tab on the "Network setup" page. (☞ page 15) The settings relating to DDNS can be configured on this page. When accessing the camera via the Internet from the network environment of which the global IP address is obtained using DHCP, the DDNS function is necessary. When using the DDNS function, it is possible to access with "Host name registered in the DDNS server.nmdns.net".
Configure the settings relating to SNMP [SNMP] Click the [SNMP] tab on the "Network setup" page. (☞ page 15) The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by connecting to the SNMP manager. When using the SNMP function, contact the network administrator. [Contact (Destination address or phone number of manager)] Enter the mail address or the phone number of the SNMP manager.
Configure the settings relating to the FTP periodic transmission [FTP] Click the [FTP] tab on the "Server setup" page. (☞ page 15) ■ FTP periodic transmission The settings relating to the periodic transmission of images to an FTP server can be configured in this section. To transmit images to an FTP server periodically, it is necessary to configure the settings of the FTP server in advance. (☞ page 57) Refer to page 64 for descriptions of how to configure schedules of image transmission.
[Interval] Select the interval for the FTP periodic transmission from the following. 1 sec/2 sec/3 sec/4 sec/5 sec/6 sec/10 sec/15 sec/ 20 sec/30 sec/1 min/2 min/3 min/4 min/5 min/6 min/ 10 min/15 min/20 min/30 min/1 hour/1.5 hours/2 hours/ 3 hours/4 hours/6 hours/12 hours/24 hours Default: 1 sec [Image capture size] Select "QVGA" or "VGA" for the image capture size of the images to be transmitted using the FTP periodic transmission.
How to delete the set schedule Step 1 Uncheck the check box of the set day of the week. Step 2 Click the [SET] button after completing the settings. → The result will be displayed at the bottom of the window.
Maintenance of the camera [Maintenance] System log check, firmware upgrade, and initialization of the setup menu can be performed on this page. The "Maintenance" page has 3 tabs; the [System log] tab, the [Upgrade] tab and the [Initialization] tab. Check the system log [System log] Click the [System log] tab of the "Maintenance" page.
Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the "Maintenance" page. (☞ page 15) The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade. Step 4 Click the [Upgrade] button. → The confirmation window will be displayed. When "Do not default settings after completing the upgrade." is selected, the confirmation window will not be displayed.
Initialize/restart the camera [Initialization] Click the [Initialization] tab of the "Maintenance" page. (☞ page 15) Initialization of the settings and data of the camera and restarting of the camera can be performed on this page. [Restart] Click the [Execute] button to restart the camera. It is impossible to operate the camera for around 2 minute after restarting the camera.
About the displayed system log Error indications relating to SMTP Category POP3 server error SMTP server error Internal error Indication Authentication error Description Entered user name or password may be incorrect. Check if the mail settings are configured correctly. Failed to find POP3 server • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. • The POP3 server may be down. Ask the network administrator.
Error indications relating to DDNS Category Connection error Internal error Indication No response from the server Description • The designated IP address of the DDNS may be incorrect. Check if the DDNS settings are configured correctly. • The DDNS server may be down. Ask the network administrator. Password error for the entered user name Entered user name or password may be incorrect. Check if the DDNS settings are configured correctly.
Troubleshooting Before asking for repairs, check the symptoms on the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution or if the problem is not described below.
Cause/solution Reference pages Cannot access from the browser.
Symptom Cause/solution Reference pages Images are displayed blurry. • When defocusing is caused by the camera position being moved, carry out the position refresh to correct the focus. 68 • Depending on the version of your browser, there might be difficulties refreshing the picture and operating the camera. It is recommended to use Internet Explorer® 6.0 SP2. When using Windows® 2000, it is recommended to use Internet Explorer® 6.0 SP1.
Symptom Cannot adjust the focus correctly. Flicker appears on the screen. Cause/solution Reference pages • Is there dust or dirt on the transparent part (over the lens) of the dome cover (camera shell)? Clean the transparent part of the dome cover. Installation Guide • Are objects hard to focus on with the auto focus function? Adjust the focus manually. 6 • When flickers appear frequently, set the shutter speed to "AUTO" or "1/100". 33 • Is "ON" selected for "Super Dynamic 3" ? Set to "OFF".
Symptom Cause/solution Reference pages Cannot transmit audio to the camera. • Are images displayed on a full screen? Audio will not be transmitted when displaying images on a full screen. 7 The alarm occurrence indication button, the receiver button, the transmission button, the AUX buttons and the SD recording status indicator on the "Live" page do not display the current status in real time. Cannot return to the "Live" page by pressing the [Esc] key when displaying images on a full screen.
Symptom Cause/solution Reference pages • This may occur due to the display adapter and driver combination. When this has occurred, first update the driver of the display adapter to the latest version. If updating the driver does not solve the problem, adjust the hardware acceleration as follows. The following are descriptions for when Microsoft XP Professional SP2 is installed on the PC in use. (1) Right-click on the desktop and select "Properties" from the displayed pop-up menu.
When using a PC on which Windows® XP Service Pack2 (SP2) is installed The following may occur during operation when using a PC on which Windows® XP Service Pack2 (SP2) is installed. Follow the instructions below when the following has occurred. By performing the following solutions, other applications and the security level may not be affected. The "Information Bar" expressed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate.
Directory Structure of Drive B Drive B FTP 060101 0123 060102 ALARM 00000001 06010101 Image failed to transmit to the FTP server by the FTP periodic tranmission function (Ex. img_0601010123.jpg) File name 01 Image captured at the alarm occurrence (Ex. img_0601010123001.jpg) File name 01 Image saved manually (Ex. img_0601010123001.
Panasonic System Solutions Company, Unit Company of Panasonic Corporation of North America Security Systems www.panasonic.com/security For customer support, call 1.877.733.3689 Executive Office: Three Panasonic Way 2H-2, Secaucus, New Jersey 07094 Zone Office Eastern: Three Panasonic Way, Secaucus, New Jersey 07094 Central: 1707 N. Randal Road, Elgin, IL 60123 Southern: 1225 Northbrook Parkway, Suwanee, GA 30024 Western: 6550 Katella Ave., Cypress, CA 90630 © 2006 Matsushita Electric Industrial Co., Ltd.
