Network camera Operating Instructions Model No. WV-NP244 244 -NP WV LOC K (Lens is option.) Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.
CONTENTS Preface ............................................................................................................................ 3 About these operating instructions .............................................................................. 3 Trademarks and registered trademarks ...................................................................... 3 Monitor Images on a PC ..................................................................................................
Preface About these operating instructions There are 2 sets of operating instructions for the WV-NP244 as follows. • Operating Instructions (book) • Operating Instructions (PDF, these operating instructions) These operating instructions contain descriptions of how to operate this product using a PC via a network and of how to configure the settings. Refer to the operating instructions (book) for descriptions of how to install this product and of how to connect to a network.
Monitor Images on a PC The following are descriptions of how to monitor images from the camera on a PC. Monitor images from a single camera Step 1 Start up the web browser. Step 2 Enter the IP address designated using the Panasonic IP setup software in the address box of the browser. (Example: http://192.168.0.10) Important: • When the HTTP port number is changed from "80" to "81", enter the IP address of the camera after "http://", for example "http://192.168.0.10:81".
About the "Live" page !0 Alarm occurrence indication button o Camera name !1 Audio button !2 One shot button !3 Time and date q [Live] button w Setup button !4 Main area e Multi-screen buttons r Image type buttons t Image capture size buttons y Zoom buttons u Brightness buttons i AUX buttons q [Live] button Click this button to display the "Live" page. Refer to page 7 for descriptions of how to operate the "Live" page. y ZOOM buttons (*2) Click the desire button to zoom in/out the displayed image.
!1 Audio button (*3) Click this button to turn on/off audio. !2 One shot button Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window. !3 Time and date Current time will be displayed in the set date/time display format. (☞ page 19) !4 Main area Images from the camera will be displayed in this area. *1: Operable by only users whose access level is "1. Administrator" *2: Operable by only users whose access level is "1. Administrator" or "2.
Available operations when live images are displayed *1: Operable by only users whose access level is "1. Administrator" *2: Operable by only users whose access level is "1. Administrator" or "2. Camera control" when "ON" is selected for "User authentication" (☞ page 35). *3: The access level to operate this button can be changed by the settings of "Authentication" on the "Audio" tab. (☞ page 26) Refer to page 35 for further information about the access level.
Operation Description Acknowledge alarm occurrences (*2) This button will be displayed and will blink when an alarm occurred. When the button is clicked, the button will disappear. When "Latch" is selected for "Alarm output setup", the alarm output connector will be reset by clicking this button. (☞ page 30) Turn on/off audio (*3) When this button is clicked, the button will turn into the button and audio will not be heard.
Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi-screen. Images from up to 4 cameras can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 2 groups (8 cameras) can be registered. (☞ page 27) Important: • Select "OFF" for both the user authentication and the host authentication of the camera to be registered.
Action at an Alarm Occurrence The alarm action will be performed when the following alarm occur. Alarm type Terminal alarm: When connecting an alarm device such as a sensor to the alarm connector on the rear of the camera, the alarm action will be performed when the connected alarm device activated. VMD alarm: When a motion is detected in the set VMD area, the alarm action will be performed. * VMD stands for "Video Motion Detection".
Transmit Images onto an FTP Server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. Important: When using this function, set the user name and password to restrict users who can log into the FTP server.
Save images on the SD memory card when failed to transmit images by the FTP periodic transmission function Images failed to transmit by the FTP periodic transmission can be saved automatically on the SD memory card. To obtain the images saved on the SD memory card, use the Windows command prompt or FTP client software. The obtained images can be browsed on a PC.
Step 3 Move the current directory to drive B and obtain images. Notes: • When logging in the camera, the current directory will be drive D. Images on the SD memory card can be found in the "FTP" directory under drive B. Move to the "FTP" directory and obtain images. Directory Drive B FTP Directory (year/month/day) Directory (hour/minute) 050101 0123 050102 : : : : An image failed to transmit by the FTP periodic transmission function (Example) img_05010101230000.
About the Network Security of the Camera Equipped security functions The following security functions are featured in this camera. q Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to on. (☞ pages 35 and 36) w Access restrictions by changing the HTTP port It is possible to prevent illegal access such as port scanning, etc. by changing the HTTP port number.
Display the Setup Menu and Configure the Settings of the Camera using a PC The settings of the camera can be configured on the setup menu. The setup menu is operable by only users whose access level is "1. Administrator". How to display the setup menu Step 1 Display the "Live" page. (☞ page 4) Step 2 Click the [Setup] button on the "Live" page. → The window with the user name and password entry fields will be displayed. Step 3 Click the [OK] button after entering the user name and the password.
How to operate the setup menu When completing the setting items in field A, click the [SET] button below field A (A-1). The edited setting items in field A will not be applied unless the [SET] button below field A (A-1) is clicked. In the same manner above, click the [SET] button below field B (B-1) when completing the setting items in field B. Step 1 Click the desired button in the frame on the left of the window to display the respective setup menu.
About the operation window q [Live] button !1 Status display area w [Basic setup] button !2 Main area e [Camera setup] button r [Multi-screen setup] button t [Alarm setup] button y [Authentication setup] button u [Server setup] button i [Network setup] button o [Maintenance] button !0 [Help] button q [Live] button Click this button to display the "Live" page. w [Basic setup] button Click this button to display the "Basic setup" page.
i [Network setup] button Click this button to display the "Network setup" page. The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network management Protocol) and FTP (File Transfer Protocol) can be configured on the "Network setup" page. Refer to page 39 for further information. o [Maintenance] button Click this button to display the "Maintenance" page. System log check, firmware upgrade and initialization of the setup menu can be performed on the "Maintenance" page.
Configure the basic settings of the camera [Basic setup] The basic settings such as time and date and camera name, and the settings relating to the NTP server and the SD memory card can be configured on the "Basic setup" page. The "Basic setup" page has 3 tabs of the [Basic] tab, the [NTP] tab and the [SD memory card] tab. Configure the basic settings [Basic] Click the [Basic] tab on the "Basic setup" page. (☞ page 16) The settings such as the camera name, time and date, etc.
Notes: • Link LED: This LED will light when communication with the connected device is available. • Access LED: This LED will light when accessing to a network. • SD memory card error LED: This LED will light when it is impossible to write data on the SD memory card. Configure the settings relating to the NTP server [NTP] Click the [NTP] tab on the "Basic setup" page. (☞ page 16) The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured on this page.
Configure the settings relating to SD memory card [SD memory card] Click the [SD memory card] tab on the "Basic setup" page. (☞ page 16) The settings relating to the SD memory card can be configured on this page. [Format] To format the SD memory card, click the [Execute] button. [About SD memory card] Select "Use" or "Not use" to determine whether or not to use the SD memory card. Important: • Before removing the SD memory card from the camera, it is necessary to select "Not use" first.
Configure the settings relating to images and audio [Camera setup] The settings relating images and audio such as brightness and image quality of JPEG/MPEG-4 can configured on this page. The "Camera setup" page has 3 tabs of the [JPEG/MPEG-4] tab, the [Camera] tab and the [Audio] tab. Configure the settings relating to JPEG image [JPEG/MPEG-4] Click the [JPEG/MPEG-4] tab on the "Camera setup" page.
Configure the settings relating to MPEG-4 image [JPEG/MPEG-4] Click the [JPEG/MPEG-4] tab on the "Camera setup" page. (☞ page 16) Configure the settings such as "Refresh interval (MPEG-4)", "Image capture size" and "Image quality" on this page. Refer to page 22 for further information about the settings relating to JPEG images. [Image capture size] Select "QVGA" or "VGA" for the image capture size of MPEG-4 images. Default: VGA [Image quality] Select image quality of MPEG-4 images from the following.
[Multicast port] Enter the multicast port number (used to transmit MPEG-4 images from the camera). Available port number: 1024 - 50000 (Only even numbers are available.) Default: 37004 [Multicast TTL] Enter the multicast TTL value. Available value: 1 - 254 Default: 16 Important: • Depending on the PC in use for monitoring, the multicast port number may be already in use. In this case, it may be impossible to monitor images. Change the multicast port number.
Configure the camera settings such as image quality and brightness, etc. [Camera] Click the [Camera] tab on the "Camera setup" page. (☞ page 16) The following are descriptions of how to configure the settings relating to images such as brightness, etc. [Sensitivity up] Select the sensitivity from the following. OFF: Does not use the sensitivity adjustment. [x2]: Adjusts the sensitivity up to x2 automatically. [x4]: Adjusts the sensitivity up to x4 automatically.
Configure the settings relating to audio [Audio] Click the [Audio] tab on the "Camera setup" page. (☞ page 16) The settings relating to audio can be configured on this page. Note: When a shorter interval is selected, delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though delay time will be longer. Select the interval according to the network environment. [Authentication] Select an access level for audio transmission from the following.
Configure the multi-screen settings [Multi-screen setup] The cameras to be used for the multi-screen display can be registered on this page. Refer to page 16 for descriptions of how to display "Multi-screen setup" page. [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 2 groups (8 cameras) can be registered.
Configure the alarm settings [Alarm setup] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured on this page. The "Alarm setup" page has 3 tabs of the [Alarm] tab, the [VMD area] tab and the [Notification] tab. Configure the settings relating to the alarm action [Alarm] Click the [Alarm] tab on the "Alarm setup" page.
Configure the settings relating to the alarm image [Alarm image setup] Click the [Alarm] tab on the "Alarm setup" page. (☞ page 16) The settings relating to the alarm image to be transmitted to the FTP server can be configured on this page. The alarm image will be transmitted to the FTP server. To transmit alarm images to the FTP server, it is necessary to configure the settings in advance.
Configure the settings relating to the alarm out connector [Alarm output setup] Click the [Alarm] tab on the "Alarm setup" page. (☞ page 16) The settings relating to the alarm out connector can be configured on this page. Refer to pages 29 and 30 for further information about the settings relating to the alarm image and the alarm out connector. Note: When "Open" is selected, the alarm signal will be output for around 20 seconds when the power of the camera is turned on.
Set the VMD areas [VMD area] Click the [VMD area] tab on the "Alarm setup" page. (☞ page 16) The video motion detection areas can be set on this page. When a motion is detected in the set area, the alarm action will be performed. Set the VMD areas Step 1 Set the video motion detection area by dragging the mouse on the screen. When the [All areas] button is clicked, the whole area will become the VMD area, and "1 (White)" will be automatically applied to "Area".
Delete the set VMD area Step 1 Click the [Delete] button respective to the area to be deleted. → The outline of the area will disappear. Step 2 Click the [SET] button. → The deletion will be completed. Important: The deletion will not be completed unless the [SET] button is clicked.
Configure the settings relating to the mail notification [Notification] Click the [Notification] tab on the "Alarm setup" page. (☞ page 16) The settings relating to the alarm mail can be configured on this page. To notify of an alarm occurrence by e-mail, it is necessary to configure the settings of the mail server. (☞ page 37) [Mail body] Enter the mail body.
Configure the settings relating to Panasonic alarm protocol [Panasonic alarm protocol] Click the [Notification] tab on the "Alarm setup" page. (☞ page 16) The settings relating to Panasonic alarm protocol can be configured on this page. [Panasonic alarm protocol] Select "ON" or "OFF" to determine whether or not to notify of an alarm occurrence by Panasonic alarm protocol when an alarm is detected. Default: OFF [Destination port] Select a destination port of the Panasonic alarm protocol from the following.
Configure the settings relating to the authentication [Authentication setup] The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be configured on this page. The "Authentication setup" page has 2 tabs of the [User] tab and the [Host] tab. Configure the settings relating to the user authentication [User] Click the [User] tab on the "Authentication setup" page. (☞ page 16) The settings relating to the user authentication can be configured on this page.
Configure the settings relating to the host authentication [Host] Click the [Host] tab on the "Authentication setup" page. (☞ page 16) The settings to restrict PCs (IP address) to access the camera can be configured on this page. [Access level] Select the access level of the host from the following. 1. Administrator/2. Camera control/3. Live only Refer to page 35 for further information about the access level. Default: 3.
Configure the settings of the servers [Server setup] The settings relating to the mail server and the FTP server can be configured on this page. The "Server setup" page has 2 tabs of the [Mail] tab and the [FTP] tab. Configure the settings relating to the mail server [Mail] Click the [Mail] tab on the "Server setup" page. (☞ page 16) The settings relating to the mail server used to send the alarm mail can be configured on this page.
Configure the settings relating to the FTP server [FTP] Click the [FTP] tab on the "Server setup" page. (☞ page 16) The settings relating to the FTP server used to transmit the alarm images can be configured on this page. [FTP mode] Select "Passive" or "Active" for the FTP mode. Normally, select "Passive". When failed to establish the connection, select "Active". Default: Passive [FTP server address] Enter the IP address or the host name of the FTP server.
Configuring the network settings [Network setup] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on this page. The "Network setup" page has 3 tabs of the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP] tab. Configure the network settings [Network] Click the [Network] tab on the "Network setup" page. (☞ page 16) The following information is required to configure the network settings.
[HTTP port] Assign the port numbers independently. The following port numbers are unavailable since they are already in use. Available port number: 1 - 65535 Default: 80 20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 995, 10669, 10670 [DNS] Select "AUTO" or "MANUAL" to determine whether or not to use the DNS. When "MANUAL" is selected, it is necessary to configure the settings for the DNS.
Notes: • The port forwarding function changes a global IP address to a private IP address, and "Static IP masquerade" and "Network Address Translation (NAT)" have this function. This function is to be set in a router. • To access the camera via the Internet by connecting the camera to a broadband router, it is necessary to assign a respective port number for each camera and address translation by using the port forwarding function.
[User name] Enter the user name (login name) to access the DDNS server. Number of characters for the user name: 1 - 32 characters [Access interval] Select the interval to access the DDNS server to check the IP address and the host name from the following. 1 min/10 min/30 min/1 hour/6 hours/24 hours Default: 1 hour [Password] Enter the password to access the DDNS server.
Configure the settings relating to the FTP periodic transmission [FTP periodic transmission] Click the [FTP] tab on the "Network setup" page. (☞ page 16) The settings relating to the periodic transmission of images to an FTP server can be configured on this page. To transmit images to an FTP server periodically, it is necessary to configure the settings of the FTP server in advance. (☞ page 38) Refer to page 44 for descriptions of how to configure schedules of image transmission.
Configure the schedule settings of the FTP periodic transmission [Schedule setup] Click the [FTP] tab on the "Network setup" page. (☞ page 16) The schedule settings of the FTP periodic transmission can be configured on this page. Refer to page 43 for further information about the settings relating to the FTP periodic transmission. How to configure the schedule settings How to delete the set schedule Step 1 Check the check box of the desired day of the week.
Maintenance of the camera [Maintenance] System log check, firmware upgrade, and initialization of the setup menu can be performed on this page. The "Maintenance" page has 3 tabs of the [System log] tab, the [Upgrade] tab and the [Initialization] tab. Check the system log [System log] Click the [System log] tab of the "Maintenance" page.
Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the "Maintenance" page. (☞ page 16) The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade. Step 4 Click the [Upgrade] button. → The confirmation window will be displayed. When "Do not reset the settings after completing the upgrade. " was selected, the confirmation window will not be displayed. [Model No.
Initialize/restart the camera [Initialization] Click the [Initialization] tab of the "Maintenance" page. (☞ page 16) Initialization of the setup data and HTML files of the camera and restarting of the camera can be performed on this page. [Restart] Click the [Execute] button to restart the camera. The camera will be inoperable for around 1 minute after the restart just as when the power is turned on.
About the Displayed System Log Error indications relating to SMTP Category POP3 server error Content Authentication error Cannot connect to POP3 server SMTP server error Internal error Authentication error Description Entered user name or password may be incorrect. Check if the mail settings are configured correctly. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. • The POP3 server may be down. Ask the network administrator.
Error indications relating to DDNS Category Connection error Internal error Content Cannot connect to DDNS server. Description • The designated IP address of the DDNS may be incorrect. Check if the DDNS settings are configured correctly. • The DDNS server may be down. Ask the network administrator. User name or password isn't correct. Entered user name or password may be incorrect. Check if the DDNS settings are configured correctly. IP address updated failed.
Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution or if the problem is not described below.
Symptom Cannot access from the browser. Cause/solution Reference pages • Is the power of the camera on? Check if the power of the camera is turned on. Operating instructions (book) • Is the viewer software installed on a PC? Install the viewer software on a PC. Operating instructions (book) No image is displayed. Images are displayed blurry. The image is not being refreshed. • Is the lens cap detached? Check if the lens cap is detached.
Symptom Cause/solution Reference pages • This may occur due to the display adapter and driver combination. When this occurred, update the driver of the display adapter to the latest version first. If updating the driver does not solve the problem, adjust the hardware acceleration as follows. 1. Right-click on the desktop and select "Properties" from the displayed pop-up menu. 2. Select "Settings" from "Display Properties", and then click the [Advanced] button. 3.
When using a PC on which Windows XP Service Pack2 (SP2) is installed The following may occur during operation when using a PC on which Windows XP Service Pack2 (SP2) is installed. Follow the instructions below when the following occurred. By performing the following solutions, other applications and the security level may not be affected. The “Information Bar” expressed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate.
Panasonic System Solutions Company, Unit Company of Panasonic Corporation of North America Security Systems www.panasonic.com/security For customer support, call 1.877.733.3689 Executive Office: Three Panasonic Way 2H-2, Secaucus, New Jersey 07094 Zone Office Eastern: Three Panasonic Way, Secaucus, New Jersey 07094 Central: 1707 N. Randal Road, Elgin, IL 60123 Southern: 1225 Northbrook Parkway, Suwanee, GA 30024 Western: 6550 Katella Ave., Cypress, CA 90630 © 2005 Matsushita Electric Industrial Co., Ltd.
