Installation Guide

96
Symptom Cause/solution
Reference
pages
The images or embedded characters
displayed on the monitor look blurry.
 • DependingonthephotographicsubjectorHDMImonitorthatis
connected, images or embedded characters may look blurry.
That is not a trouble.
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Cannot play back images.
 • Arethereanyrecordedimagesontheharddiskdrives?
Check if there are recorded images.
75
 • Userswhohaveloggedintothesystemmaynotbeauthorizedto
playback images recorded on the hard disk drives.
Check the user level settings of these users.
71
 • Userswhohaveloggedintothesystemmaynotbeauthorizedto
display images from the cameras.
Check the user level settings of these users.
71
Audio is not output from the camera.
Or audio is accompanied by noise.
 • Istheaudioencodingformatofthecamerasetto
"G.726(32kbps)"? This recorder supports "G.726(32kbps)" only.
Check the setting of the connected camera.
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Cannot control the cameras.
 • CheckwhetherthecameranumbersandIPaddressesthatare
displayed on the setup menu - the "Advanced setup" menu - the
[Camera] page - [Camera registration] tab.
46
 • Checkiftheusernameandpasswordhascorrectlybeenentered
on the setup menu - the "Advanced setup" menu - the [Camera]
page - [Camera registration] tab.
47
No alarm action is taken.
 • CheckifalarminputsignalsareproperlyinputtotheALARM/
CONTROL connector at the rear panel.
27
 • Arethesettingsofthealarmterminalsappropriate?
27
 • Is"Off"or"Recordingonly"selectedfor"Mode"?
Check whether the settings are appropriate.
56
The "Communication error :cc" indi-
cation is displayed on the main mon-
itor.
 • Confirmthatthecameraisconnectedcorrectlyandfirmly.
Check the camera connection.
23
 • Iftheconnectionisappropriate,thecablemaybebrokenorthe
camera may be out of order. Consult the dealer.
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The "Thermal error" indication is dis-
played on the main monitor.
 • Theambientoperatingtemperatureis+5°Cto+45°C{41°Fto
113 °F}. The "Thermal error" indication is displayed when the
ambient operating temperature exceeds +45 °C {113 °F}. If the
"Thermal error" indication is displayed, it is recommended to
change the installation environment so that the ambient tempera-
ture is maintained at approx. +25 °C {77 °F}. When the "Thermal
error" indication is displayed frequently, contact your dealer.
15
The clock of the recorder may keep
bad time.
 • Hasthebuilt-inbatterysufficientlybeencharged?
Charge the built-in backup battery by turning on the power for 48
hours or more.
15
 • Isthebuilt-inbackupbatterydepleted?
The built-in battery life is around 5 years as an indication of
replacement. (The built-in battery life may become shorter
depending on the use condition.)
15
The HDD indicator is being lit red/
blinking red.
 • Theharddiskdriveisfaulty.Contactyourdealer.
18
Cannot copy data on the SD memory
card.
Image data saved on the SD memory
card cannot be searched or played
back.
 • IsarecommendedSDmemorycardused?
 • SomeSDmemorycardscannotbeusedwiththisrecorder.Itis
recommended to use Panasonic's SD memory card.
 • IstheSDmemorycardformatted?
 • AredatacopiedtotheSDmemorycard
99
A pop-up is not displayed on the
browser.
 • Itmaybepossiblethatapop-upblockerotherthanInternet
Explorer is activating. Check the installed software and cancel the
pop-up blocker.
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