Installation Guide

95
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not
described below.
Symptom Cause/solution
Reference
pages
Power is not turned on.
 • Isthepowerplugconnectedtotheoutletfirmly?
Confirm the cable is firmly connected.
−
 • Checkifthepowercordisproperlyinsertedintothepowersock-
et of the recorder.
21
The error indicator lights orange.
The recorder stops because of the
thermal error.
 • Thecoolingfanisoutoforder.
Contact your dealer.
18
 • Checkiftheventilationopeningsonthefrontsideandthecooling
fan on the rear panel are not blocked.
17
 • Temperatureinsidetherecorderistoohigh/low.
Use the recorder at appropriate ambient temperatures.
15
 • Whentheerrorindicatorblinksorange,thetemperatureinsidethe
recorder may be too high.
Check whether dust is collected around the ventilation openings
or not.
18
Camera images are not displayed on
the monitor.
 • Isthelenscapofthecameradetachedfromthecamera?
Check whether the lens cap is removed.
−
 • Isthepowerofthecameraandconnecteddeviceson?
Check whether the power is supplied to the camera and the
devices.
−
 • Confirmthatthecablesareconnectedcorrectlyandfirmly.
Confirm the cables are firmly connected.
24, 25
 • Isthemonitorluminanceappropriatelyadjusted,oristhecontrast
appropriately adjusted?
Check whether the monitor settings are appropriate.
−
 • Userswhohaveloggedintothesystemmaynotbeauthorizedto
display the images from cameras.
Check the user level settings of these users.
71
 • IsthecamerasettorecordH.264videoontheSDHC/SDmemo-
ry card?
Select "i-PRO(St1Only)" for "Model" on the "Registered informa-
tion" window.
47
Part of the displayed image is miss-
ing.
 • Thisphenomenoniscausedbydispersionofdisplayareaonthe
monitor. This is not a malfunction.
−
Image is blurred.
 • Isthelensofthecamerasoiledwithdirtordust?
Check whether the lens of the camera is clean.
−
Cannot open the setup menu.
 • Userswhohaveloggedintothesystemmaynotbeauthorizedto
display the setup menu.
Check the user level settings of these users.
71
 • Isthemonitorconnectedtothespotoutputconnector?
The setup menu cannot be displayed on the spot output connec-
tor.
21
Recording cannot be performed.
 • Is"On"isselectedfor"Recordingmode"?
Check whether the setting is appropriate.
61
 • Arethesettingsoftheschedulesappropriate?
Check whether the settings are appropriate.
53
Troubleshooting