Operating Instructions Video Intercom System Model No. VL-SVN511 Series Thank you for purchasing a Panasonic product. Please read this manual before using the product and save it for future reference. This system is an auxiliary system; it is not designed to provide complete protection from property loss. Panasonic will not be held responsible in the event that property loss occurs while this system is in operation. Installation Guide is supplied separately.
Table of Contents 1. Introduction Introduction 1.1 1.2 1.3 1.4 1.5 1.6 Model composition ........................................3 Accessory information ...................................3 Additional/replacement accessories ..............3 General information .......................................4 Symbols, expressions, and styles .................5 Trademarks and registered trademarks ....................................................5 2. Important information Important information 2.1 2.2 2.3 2.
1. Introduction 1.1 Model composition 1. . Introduction Main Monitor Station (Main monitor*1) Model composition VL-SVN511 VL-MVN511 Door Station (Doorphone*1) VL-V555 *1 Product names used in this manual. R In this manual, the suffix of each model number (e.g., the "EX" in "VL-SVN511EX") is omitted unless necessary. R When the suffixes are used to describe models (e.g., "AZ models"), the suffixes refers to all models in the series.
1. Introduction – – VL-V566/VL-V590: Doorphone backlight compensation settings (page 17) VL-V566/VL-V522L/VL-V590: Wide/zoom settings and zoom position settings (page 11) 1.3.1 Compatible Panasonic PBXs (AZ models only) This unit can be used with Panasonic PBXs (page 15). Consult your dealer for more information.
1. Introduction 1.5 Symbols, expressions, and styles The following symbols, expressions, and styles are used in this document.
2. Important information 2.1 For your safety 2. . Important information To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Preventing fire and electric shock R Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. R Use only the specified power supply unit and AC cable.
2. Important information If you use this product connected to the Internet, please take appropriate security measures (such as encryption) according to the instructions provided with the wireless router. Depending on the specifications of the wireless router, its security settings may be vulnerable to malicious attacks.
2. Important information settings) for the main monitor may be cleared and set to factory default after repair. R If operations cannot be performed due to the main monitor malfunction, consult with the place of purchase for appropriate action. Note for product disposal, transfer, or return R This product can store your private/confidential information.
3. Preparation 3.1.2 Main monitor 3.1 Controls 3. . Preparation 3.1.1 Doorphone D E A B C F G Lens cover A B C F G D H E I LED lights Used to illuminate the visitor’s face or the area in front of the doorphone so that the vistor’s face can be seen in the dark. Name plate (supplied accessory) J Can be attached as required when installing the doorphone.
3. Preparation Top menu items 3.2 Using the display Top menu The top menu is the screen displayed when you press soft keys, navigator key, or off button. (It is only displayed if the date and time settings have been configured. See page 11.) 1 Notice Recorded image list 2 4 View information Change settings 3 5 Notice Displays notifications. This item is only available when there are new notifications available. Recorded image list Displays the recorded image list (page 13).
3. Preparation 3.3 Setting the language, date and time When you use the main monitor for the first time, you will be prompted to set the display language, date, and time settings. R The notification indicator flashes if these settings are not configured. R The language setting is available for EX and FX models only. 1 Press the M N button to turn on the display. 2 Use the navigator key ( ) to select the desired Wide mode (default setting) Images are not zoomed. The full camera image is displayed.
4. Talking and monitoring 4.1 Answering doorphone calls 4. . Talking and monitoring When you receive a call from a doorphone, the main monitor rings, and displays an image from the doorphone. To answer the call Press M N. R Speak within about 50 cm of the microphone. R Speak alternatively with the visitor. If you and the visitor speak at the same time, you will not hear each other. R You can talk for up to about 90 seconds. To end the call N.
5. Recording and playing 5. . Recording and playing 5.1 Recording doorphone images Browses image sets, from newer ones to older ones The main monitor can record doorphone images (still images). It can save images from up to 50 doorphone calls or monitoring sessions. Each time new images are recorded, they are saved in an image set of up to 8 images. Browses image sets, from older ones to newer ones Browse images within an image set Plays back all images in an image set continuously 5.1.
5. Recording and playing 5.2.2 Options available when playing images While playing images, you can press to display the options menu and change the following settings. To turn off the operation guide ® . R While the guide is turned off, the soft keys do not operate their respective features. Press any soft key to display the guide again briefly. During this time, the soft keys can be operated as normal. To turn on the operation guide ® Press any soft key to display the guide ® .
6. Using electric locks and other devices 6. . Using electric locks and other devices 6.1 Using electric locks 6.2 Using sensors When a commercially available electric lock is connected to the main monitor, you can unlock a door or gate using the main monitor. You can also select the length of time control signals are sent for to unlock the door or gate. (How long the door or gate remains unlocked depends on each electric lock’s specification.
6. Using electric locks and other devices When using two doorphones (excluding an optional lobby station; page 3) From the PBX extension, you can only call the doorphone that you last received call from or talked with.
7. Additional functions 7. . Additional functions 7.1 Zooming in and out (wide/ zoom, pan/tilt) When on a call or monitoring, you can display images in wide mode or in zoom mode. During zoom mode, you can change the zoom position (also called "pan/tilt"). To switch from wide mode to zoom mode Press . To switch from zoom mode to wide mode Press . To change the zoom position Use the navigator key. Note: R See page 11 for examples of wide mode and zoom mode. R The zoom feature uses a digital zoom.
7. Additional functions 7.4 Function settings list You can change the settings to match how the main monitor is used. 1 Top menu ® ® . 2 Select the desired item ® . R Repeat this step as necessary to navigate to the desired setting. 3 Select the desired setting ® N. 4 Press M . Note: R If you do not perform any operations for 90 seconds while changing these settings, or if an incoming call is received, the setting is cancelled and the screen turns off.
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8. Wi-Fi, mobile devices, and email 8.1 Network connections 8. . Wi-Fi, mobile devices, and email The main monitor can connect to various devices over Wi-Fi and over the Internet, allowing you to receive notifications even when away from home. You can also use the dedicated [Video Intercom] app and access main monitor features using your mobile devices, such as smartphones and tablets. The following illustrates how the main monitor can connect to your devices over Wi-Fi and over the Internet.
8. Wi-Fi, mobile devices, and email 3. Select “Wi-Fi” ® . 4. Select “Easy setting (WPS)” ® 8.4 Using mobile devices . 5. Press the WPS button on your wireless router within 2 minutes. The [Video Intercom] app allows you to use your mobile device as an extension of the main monitor. 6. Press Main features – Answer doorphone calls – Monitor doorphone images – Configure email notification settings on the main monitor. Note: R Operations may vary depending on your wireless router.
8. Wi-Fi, mobile devices, and email 8.4.2 Registering your mobile device to the main monitor For more information about registering mobile devices, refer to the operating instructions for the [Video Intercom] app. Mobile device operations 1. Start the [Video Intercom] app. 2. Read the displayed license agreement and tap [Agree]. ¯ Main monitor operations 1. Top menu ® 8.
8. Wi-Fi, mobile devices, and email 4 Select “Email notification” ® . 5 Select “Off” ® 9 Select whether to use SMTP authentication or not ® . 10 If you selected “Off” R Select “On” to enable notifications. Continue to the next step. If you selected “On” a. Enter the account name ® select . b. Enter the password ® select R See page 21 for entering text. ® ® . 11 Confirm the message ® . R A test message is sent to the specified email address.
9. General information Installation method 9.1 Cleaning 9. . General information Wipe the product with a soft, dry cloth. For excessive dirt, wipe the product with a moist cloth. Important: R Do not use any cleaning products that contain alcohol, polish powder, powder soap, benzine, thinner, wax, petroleum, or boiling water. Also do not spray the product with insecticide, glass cleaner, or hair spray. This may cause a change in colour or quality of the product.
10. Troubleshooting 10.1 Troubleshooting 10. . Troubleshooting Monitor display (doorphone images) Problem Cause & Solution Page Images appear distorted. R Images may appear distorted because of the characteristics of the camera lens. This is not a malfunction. – The background appears greenish. R At night or when there is poor light in the area around the doorphone, lights or white objects near the doorphone may appear greenish. This is not a malfunction.
10. Troubleshooting Mobile device Problem Cause & Solution Page Mobile devices cannot be registered. R The main monitor and/or your mobile device is not connected to your wireless router. → Both the main monitor and your mobile devices must be connected to your wireless router. Main monitor: Complete the Wi-Fi settings. Your mobile device: Turn on the Wi-Fi feature and connect to the wireless router that the main monitor is connected to.
10. Troubleshooting Others Problem Cause & Solution R “Demo mode” is displayed on the screen. R The ringtone regularly sounds. R You cannot talk or make calls. R The “Demo mode” feature is enabled. → Set “Demo mode” to “Off”. The product does not work with correct operations. The product does not work properly. R Perform the following operations. – Press the MRESETN button on the bottom side of the main monitor with a pointed object. (Recorded images and configured settings are not affected.
10. Troubleshooting Display Cause & Solution Page Authentication failure Check the security type and SMTP authentication settings R The type of the security setting (“TLS”, “SSL”, or “None”) is not set correctly. → Set the setting correctly in “Security type”. R The SMTP authentication setting is not set correctly. → Set the setting correctly in “SMTP authentication”.
11. Index Ringtone: 18 Select language: 11, 18 Time and date settings: 11, 18 Wide/Zoom settings: 11, 18 Wi-Fi settings: 19 Zoom position settings: 11, 18 11.
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For the VL-SVN511EX/FX models only 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan http://www.panasonic.com © Panasonic System Networks Co., Ltd.
