Trouble shooting document

ManualsBrandsPanasonic ManualsAV ProductsVDRM30EB

1. Camcorder not installing, Windows giving an error message when the camcorder

was plugged in.

Resolution

First please ensure that the ‘DVD RAM Driver’ has been installed from the included CD

ROM. This can be checked in Add/Remove Programs, in ‘Control Panel’

Hints/Tips

DOCUMENT TITLE

VDR-M30/50/70 DVD Camcorders, Computer Installation

trouble shooting Guide

REV

01.00

APLICABLE MODELS

VDR-M30, VDR-M50, VDR-M70

DOCUMENT TYPE

Summary of content (8 pages)

PAGE 1
DOCUMENT TYPE Hints/Tips DOCUMENT TITLE VDR-M30/50/70 DVD Camcorders, Computer Installation trouble shooting Guide REV 01.00 APLICABLE MODELS VDR-M30, VDR-M50, VDR-M70 1. Camcorder not installing, Windows giving an error message when the camcorder was plugged in. Resolution First please ensure that the ‘DVD RAM Driver’ has been installed from the included CD ROM.
PAGE 2
After this has been confirmed you will need to check ‘Device Manager’ to get into device manager you will need to RIGHT CLICK on ‘My Computer’ and select ‘Properties’. Select the ‘Hardware’ TAB and then click device manager. You will find the DVD Camera under ‘Universal Serial Bus controllers (See Below). You will then need to remove the device from ‘Device manager’.
PAGE 3
After this has been done please ensure that the Panasonic CD ROM is inserted in the CD ROM drive on the computer. You will then need the computer to re-install the DVD camcorder. To do this RIGHT CLICK on ‘Universal Serial Bus controllers’ and select ‘Scan for Hardware changes’. The computer should then display ‘Found new Hardware’ and display this Option.
PAGE 4
On this option you will need to select ‘No, not at this time, and CLICK Next. This option will then appear…. Select the ‘Install the software automatically’ option and then click next this should then install the USB Interface.
PAGE 5
CLICK ‘Finished’ The computer should then display found new hardware again for the USB-SCSI controller… Again Select ‘Install the software automatically’. This should then install the USB – SCSI controller.
PAGE 6
Again you should see a confirmation screen (See below) CLICK ‘Finish’ To confirm that the Drive has been created open ‘My Computer’. You should see 2 NEW drives an ‘MX80’ and ‘Removable Disc’ (See Below). Please note that the Drive below that says VDR_M30 is the Panasonic CD ROM that came with the camcorder NOT the Camcorder itself.
PAGE 7
1. After Installation of the camcorder is confirmed the following error message appears in the DVD Movie Album software:- Resolution – The problem is caused because the DVD Movie album software is trying to use the wrong drive on the computer, you will need to change which drive is being used in the preferences: First CLICK the ‘Preference’ Button on this message. The preference window will then be displayed; you need to CLICK on ‘Device Setting’.
PAGE 8
Once you have CLICKED ‘OK’ the previous screen will appear and your video clips should then start to appear on the right hand side (See Below) You are now able to use the software to EDIT or EXPORT the video clips, for further Help in doing this please see the built in instruction book. CLICK on the ‘?’ and select ‘DVDMovieAlbum Manual. (See Below) 2.