User Guide

20
Useful Information
Installing Software

Flash memory Recovery
If the problem persists after performing “Remove everything and reinstall Windows”, follow the instructions below.
Preparation
l
<Only for model with TPM> Connect the external keyboard.
l
Remove all peripherals.
1 Start the Setup Utility.
A
Display “Charm” and touch - [Change PC settings] - [Update and recovery] - [Recovery].
B
Touch [Restart now] under “Advanced startup”.
C
Touch [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] - [Restart].
l
If the password is requested, enter the Supervisor Password.
2 Write down all of the contents of the Setup Utility and touch [Exit] and double-touch
[Load Default Values]
.
At the conrmation message, touch [Yes].
3 Check the [UEFI Boot] setting of the Setup Utility.
When installing Windows 8.1: [Enabled]
4 Touch [Exit] and double-touch [Save Values and Reboot].
At the conrmation message, touch [Yes].
The computer will restart.
5 Press (Rotation lock) button while [Panasonic] boot screen is displayed.
The Setup Utility starts up.
l
If the password is requested, enter the Supervisor Password.
6 Touch [Exit] and double-touch [Recovery Partition].
7 Touch [Next].
8 Touch [YES].
9 At the License Agreement screen, touch [Yes, I agree to the provisions above and wish
to continue!] and touch [Next].
10 Touch [Next].
If the option is displayed, select the setting and touch [Next].
[Reinstall Windows to the whole Disk to factory default.]
Select this option when you want to install Windows to the factory default. After installation, you can create a
new partition. For how to create a new partition, refer to “To change the partition structure” (
è
page 13).
11 At the conrmation message, touch [YES].
Installation starts according to the instructions on the screen. (It will take approximately 20 minutes.)
l
Do not interrupt installation, for example by turning off the computer or other operation.

Otherwise installation may become unavailable as Windows may not start up or the data may be corrupted.
12 When Ending process screen is displayed, touch [OK] to turn off the computer.
13 Turn on the computer.
l
If the password is requested, enter the Supervisor Password.
14 Perform the “First-time Operation” (
è
page 12).
NOTE
l
The date and time, and the time zone may not be correct. Be sure to set them correctly.
15 Start the Setup Utility and change the settings as necessary.
16 Perform Windows Update.
17 <Only for model with TPM> Clear TPM (
è
page 19).
DFQW5829ZA_UT-MB_8_OI_M.indb 20 2013/11/11 11:15:58