Owner’s Manual Wireless Neck Speaker System Model No. SC-GNW10 Thank you for purchasing this product. Please read these instructions carefully before using this product, and save this manual for future use.
Safety precautions ∫ Unit WARNING: To reduce the risk of fire, electric shock or product damage, • Do not expose this unit to rain, moisture, dripping or splashing. • Do not place objects filled with liquids, such as vases, on this unit. • Use the recommended accessories. • Do not remove covers. • Do not repair this unit by yourself. Refer servicing to qualified service personnel. Avoid the use in the following conditions • High or low extreme temperatures during use, storage or transportation.
Table of contents Safety precautions ...................................................................................................................................... 2 Before use Accessories ................................................................................................................................................. 4 Maintenance................................................................................................................................................
Before use Expressions used in this document • Pages to be referred to are indicated as “l ±±”. • The product illustrations may differ from the actual product. Accessories Please check and identify the supplied accessories. 1 x Wireless Transmitter • Described as “transmitter” in this document. 1 x USB charging cord • Approx. 0.2 m 1 x USB cable (for use with the Wireless Transmitter) • Approx. 1.0 m Maintenance • To clean the main unit, wipe with a soft, dry cloth.
Before use Part names (Main unit) 1 2 5 3 6 4 7 8 9 10 11 1 2 3 4 5 6 7 8 9 10 11 12 13 12 13 Rear (R) speaker Front (R) speaker Operation indicator (R) Microphone (R) Rear (L) speaker Charging terminal Front (L) speaker Operation indicator (L) [VOL] dial (volume dial) Microphone (L) [Í] button (standby button) [ ] button (sound mode button) [ ] button (microphone mute button) Operation indicator lighting/blinking examples Operation indicator (L) Operation indicator (R) State Off Lights (red
Before use Part names (Transmitter) 1 2 3 1 2 3 4 4 [-PAIRING] button (pairing button) Operation indicator Audio output terminal [SUB OUT] USB port Operation indicator lighting/blinking examples Operation indicator State Lights (cyan) Connected wirelessly Blinking slowly (cyan) On standby for wireless connection Blinks (cyan) On standby for pairing (registration) for a wireless connection Lights (red) Microphones muted 6
Before use Charging The rechargeable battery (installed in the unit) is not charged initially. Charge the battery before using the unit. • The operation indicator (R) lights (red) during charging and goes out when charging finishes. USB A USB charging cord (supplied) B USB AC adaptor, etc. ∫ Charging time Approx. 4.
Before use Connecting the transmitter Connecting with the USB cable (USB input) Connect to a device with a USB port (PC, PS4/PS5, Nintendo Switch etc.). • Power is supplied from the USB port that the transmitter is connected to. • First turn on the device to be connected, then connect the transmitter. • The operation indicator of the transmitter lights (cyan) when there is a wireless connection with this unit and blinks (cyan) when there is no wireless connection with this unit.
Before use ∫ When connecting to a PC In order to properly use this unit, depending on the operating environment and OS, you need to change some sound settings on the computer. Two devices are shown when you connect the transmitter, so make the settings as follows: Make “Panasonic SC-GNW10 (Game)” the default device for “Playback”. Click on Click on Select XXXXXXXXXXXXXX.
Before use Connecting an active subwoofer (optional) The bass can be output from an active subwoofer by connecting an active subwoofer to the audio output terminal (SUB OUT) of the transmitter. You will need an optional audio cable for this connection. • As noise may occur, use an audio cable (optional) that is 3 m or shorter. • Refer to the operating instructions of the active subwoofer for connection instructions.
Before use Fit the unit Fit the unit by putting it around your shoulders, taking care of how it is positioned. Wirelessly connecting the unit and the transmitter Turn on the unit Before turning on the unit, connect the transmitter and a device with the USB cable. (The operation indicator of the transmitter blinks (cyan) to indicate this state) Press and hold the [Í] button for about 2 seconds until the operation indicator (R) blinks (cyan).
Operation Basic operations Adjusting the volume Adjust the volume. Turn the [VOL] dial. • An operation tone sounds when you reach either the minimum volume or the maximum volume. Note: • The volume setting is maintained even when the power is turned off. Enjoying sound field effects that suit the source (sound mode) You can enjoy sound field effects that suit the images on connected equipment by switching the sound mode. (Factory default: RPG) Press the [ ] button.
Operation Changing the unit’s settings Changing the volume of the other party in a chat (chat volume mode) Adjust the audio output of the other party in a chat that is output from the speakers. (Factory default: Unadjusted value (0 dB)) 1 While pressing the [ ] button, turn the [VOL] dial in the [i] direction until the operation indicators blink (blue). • While in the chat volume mode, the operation indicator (L) and the operation indicator (R) each blinks (blue) three times repeatedly.
Operation Pairing the unit and the transmitter again If wireless connection between the unit and transmitter is not possible, wireless connection can be achieved by pairing the units again. 1 Press and hold the [-PAIRING] button on the transmitter. • The operation indicator on the transmitter blinks rapidly (cyan). Do the following procedure with the power of the unit off. 2 Press and hold the [Í] button for about 6 seconds until the operation indicator (R) blinks (blue) rapidly.
Other Restore factory settings This is done when returning the unit to the state of purchase, such as by discarding or transferring the unit. To restore the factory settings, this unit and the transmitter need to be connected wirelessly. 1 Turn the [VOL] dial in the [j] direction until the volume reaches the minimum level [0]. 2 Press and hold the [ 3 Press the [ • An operation tone is made when the volume reaches the minimum level [0]. ] and [ ] buttons for about 5 seconds or more.
Other Troubleshooting Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated do not solve the problem, consult your dealer for instructions. There is no sound. • The USB port or plug may be dirty. Wipe the USB port and plug clean with a soft dry cloth. • The sound may have been muted or turned down low on the connected device. Adjust the volume on the connected device.
Other Poor sound quality for chat audio. • Turn off the noise cancelling functions in the apps you are using for chat or meetings, then try again. Low volume for chat audio. • Also increase the volume on the other devices as well as this unit. There is no wireless connection between this unit and the transmitter. • Try pairing the unit and the transmitter again. (l 14) The transmitter is not detected when connected with the USB cable. • Try restarting the connected device.
Other Specifications Main Unit ∫ General Power supply USB Type C, DC 5 V (USB AC adaptor (optional) capable of supplying with an output current of 1500 mA): During USB charging USB Type C, DC 5 V (USB AC adaptor (optional) capable of supplying with an output current of 900 mA or more): When powered via USB*1 Charging time Approx. 4.
Other Wireless Transmitter Power supply USB Type C, DC 5 V 500 mA (Supplied with power from the USB port of the connected device) Dimensions (W k H k D) 112 mm k 33 mm k 61 mm Mass Approx. 69 g USB port USB Type C Audio output terminal For connection to an active subwoofer (optional) 3.5 mm mini jack Common ∫ Dedicated built-in wireless modules Transmission system Other system Operating frequency range 2.4 GHz band Line of sight communication distance Approx.
Other When disposing of the product The built-in batteries are a valuable recyclable resource. When disposing of this unit, rather than disposing of in general waste (non-combustible garbage), follow the local national laws and take to the appropriate collection point. Contact your local government organization if you are unsure of your local collection point. • The unit may keep the user settings information in the unit.
Other 4 Take off the connectors (4), then unscrew the screws (2). • Use a commercially available cross-head precision screwdriver to remove the screws. 5 Remove the board (A) and take out the battery case (B). 6 Take the battery (C) out of the battery case. • The battery is attached to the battery case with double-sided tape. • Remove the lid of the battery case (D) from the battery.
Other Declaration of Conformity (DoC) Hereby, “Panasonic Entertainment & Communication Co., Ltd.” declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Customers can download a copy of the original DoC to our RE products from our DoC server: http://www.ptc.panasonic.
Sales and Support Information Customer Communications Centre • For customers within the UK: 0344 844 3899 • For customers within Ireland: 01 289 8333 • Monday–Friday 9:00 am–5:00 pm (Excluding public holidays). • For further support on your product, please visit our website: www.panasonic.co.uk Direct Sales at Panasonic UK • Order accessory and consumable items for your product with ease and confidence by phoning our Customer Communications Centre Monday–Friday 9:00 am–5:00 pm (Excluding public holidays).