User Guide

RQTX0022
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Troubleshooting guide
Troubleshooting guide
Picture
The picture on the television is
not displayed correctly or
disappears.
≥ The unit and television are using different video systems. Use a multi-system or PAL television.
≥ The system used on the disc does not match your television.
– PAL discs cannot be correctly viewed on an NTSC television.
– This unit can convert NTSC signals to PAL 60 for viewing on a PAL television (“NTSC Disc
Output” in “Video” menu).
≥ Ensure that the unit is connected directly to the television, and is not connected through a video
cassette recorder.
≥ Mobile telephone chargers can cause some disturbance.
≥ If you are using an indoor television antenna, change to an outdoor antenna.
≥ The television antenna wire is too close to the unit. Move it away from the unit.
≥ Change “Source Select” in Picture Menu. [DivX]
≥ Picture may not be seen when more than 4 devices are connected with HDMI cables. Reduce the
number of connected devices.
≥ When using the COMPONENT VIDEO OUT terminal, ensure that progressive output is not
selected when the connected television is not progressive compatible. Press and hold [CANCEL]
until the picture is displayed correctly. (The output will return to “480i” or “576i”.)
≥ When using the HDMI AV OUT terminal, ensure that video output unacceptable with the connected
television is not selected. Press and hold [CANCEL] until the picture is displayed correctly. (The
output will return to “480p” or “576p”.)
≥ When using SCART (AV) terminal, set “Video Mode” in the “HDMI” menu to “Off”.
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Picture stops. [DivX] ≥ Picture may stop if the DivX files are greater than 2 GB. —
Picture size does not fit the
screen.
≥ Change “TV Aspect” in the “Video” menu.
≥ Use the television to change the aspect. If your television does not have that function, change “4:3
Aspect” in Display Menu.
≥ Change the Zoom setting. (“Just Fit Zoom” or “Manual Zoom” in Display Menu)
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Menu is not displayed correctly. ≥ Restore the zoom ratio to “a1.00”. (“Manual Zoom” in Display Menu)
≥ Set “Subtitle Position” in Display Menu to “0”.
≥ Set “4:3 Aspect” in Display Menu to “Normal”.
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Auto zoom function does not work
well.
≥ Turn off television’s zoom function.
≥ Use the other preset aspect ratios or manual adjustment.
≥ Zoom function may not work well, especially in dark scenes and may not work depending on the
type of disc.
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When playing PAL disc, picture
distorted.
≥ Set “Transfer Mode” in Picture Menu to “Auto”. 21
iPod with Universal Dock for iPod (optional)
Cannot charge or operate even
when the indicator on the dock
lights.
≥ Check that the iPod is connected firmly.
≥ The battery of the iPod is depleted. Charge the iPod, and then operate again.
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HDMI or progressive video
There is ghosting when HDMI or
progressive output is on.
≥ This problem is caused by the editing method or material used on DVD-Video, but should be
corrected if you use interlaced output.
– When using the COMPONENT VIDEO OUT terminal, set “Video Output Mode” in Picture Menu to
“480i” or “576i”. (Alternatively, press and hold [CANCEL] to switch to “480i” or “576i”.)
– When using the HDMI AV OUT terminal, set “Video Output Mode” in Picture Menu to “480i” or
“576i” output marked with an “¢”. Or, disable the HDMI AV OUT connection and use other video
connections. Make the settings in the following order:
1 Set “Video Mode” in the “HDMI” menu to “Off”.
2 Set “Video Output Mode” in Picture Menu to “480i” or “576i”. (Alternatively, press and hold
[CANCEL] to switch to “480i” or “576i”.)
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Pictures not in progressive
output.
≥ Select “480p” or “576p” in “Video Output Mode” in Picture Menu.
≥ The unit’s SCART (AV) terminal outputs an interlaced signal even if “PRG” is displayed.
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0022En_p26-40.fm Page 34 Thursday, April 26, 2007 10:09 AM