User Guide

RQTX0022
33
Troubleshooting guide
(Continued on next page)
Disc operation
It takes time before play starts. ≥ Play may take time to begin when an MP3 track has still picture data. Even after the track starts, the
correct play time will not be displayed. This is normal. [MP3]
≥ This is normal on DivX video. [DivX]
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Folders on a data CD are not
displayed correctly.
[WMA] [MP3] [JPEG] [MPEG4] [DivX]
≥ Folders deeper than the eighth layer are displayed as the eighth layer. —
A menu screen appears during
skip or search. [VCD]
≥ This is normal for Video CDs. —
Playback control menu does not
appear. [VCD]
with playback control
≥ Press [∫ STOP] twice and then press [1 PLAY]. —
Program and Random play do not
work. [DVD-V]
≥ These functions do not work with some DVD-Videos. —
Play does not start. ≥ This unit may not play WMA and MPEG4 that contains still picture data.
≥ If playing DivX VOD content, refer to the homepage where you purchased the DivX VOD content.
(Example: www.divx.com/vod) [DivX]
≥ If a disc contains CD-DA and other formats, proper playback may not be possible.
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Play restarts from the beginning when
the soundtrack is changed.
[DVD-A]
≥ This is normal for DVD-Audio. —
Subtitle position is wrong. ≥ Adjust the position. (“Subtitle Position” in Display Menu) 22
No subtitles. ≥ Display the subtitles. (“Subtitle” in Main menu)
≥ Subtitles may not be displayed depending on the disc. [DivX]
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Point B is automatically set. ≥ The end of an item becomes point B when it is reached. —
The Setup menu cannot be
accessed.
≥ Select “DVD/CD” as the source.
≥ Cancel All group, Program and Random play.
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Sound
Sound is distorted. ≥ Noise may occur when playing WMA.
≥ When using the HDMI output, audio may not be output from other terminals.
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Effects do not work. ≥ None of the audio effect work when the unit is outputting bitstream signals from the OPTICAL OUT
terminal.
≥ Some audio effects do not work or have less effect with some discs.
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Humming is heard during play. ≥ An AC mains lead or fluorescent light is near the main unit. Keep other appliances and cables away
from the main unit.
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No sound. ≥ There may be a slight pause in sound when you change the play speed.
≥ Audio may not be output due to how files were created. [DivX]
≥ Audio may not be heard when more than 4 devices are connected with HDMI cables. Reduce the
number of connected devices.
≥ When using the HDMI connection, ensure that “Audio Output” in the “HDMI” menu is set to “On”.
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Selecting audio soundtrack “2”
does not change the audio. [DVD-A]
≥ Even if a second soundtrack is not recorded, two numbers are normally shown. —
PTX5.book Page 33 Monday, April 2, 2007 11:30 AM