THA12_THA17.book Page 1 Tuesday, March 14, 2006 10:05 AM Operating Instructions Home Communication System Cordless Video Camera Handset Model No. KX-THA12 Home Communication System Cordless Video Camera Handset with A/V Output Model No. KX-THA17 This handset is an accessory handset for use with the KX-TH102 base unit. You must register this handset with your base unit before it can be used. Charge the handset battery for 4 hours before initial use.
THA12_THA17.book Page 2 Tuesday, March 14, 2006 10:05 AM Table of Contents Introduction Programmable Settings Feature highlights. . . . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . . 5 Expanding your phone system . . . . . . . . 6 For best performance . . . . . . . . . . . . . . . 9 Ringer settings . . . . . . . . . . . . . . . . . . . 43 Display settings . . . . . . . . . . . . . . . . . . 45 Other settings . . . . . . . . . . . . . . . . . . . .
THA12_THA17.book Page 3 Tuesday, March 14, 2006 10:05 AM Introduction Feature highlights Thank you for purchasing the Panasonic Home Communication System Cordless Video Camera Handset (KX-THA12)/Home Communication System Cordless Video Camera Handset with A/V Output (KX-THA17). Important: L For information about other compatible Panasonic units, see page 6.
THA12_THA17.book Page 4 Tuesday, March 14, 2006 10:05 AM Introduction MULTI TALK V software The CD-ROM included with your base unit contains the MULTI TALK V Utility suite. The suite consists of the following utilities. Refer to the “Installation Guide for MULTI TALK V Software” included with your base unit for installation details.
THA12_THA17.book Page 5 Tuesday, March 14, 2006 10:05 AM Introduction Accessory information A Battery (Order No. HHR-P104) A Handset cover A Charger (Order No. PQKK10593Z1) (Order No. PQLV30039ZS) A AC adaptor for charger (Order No. PQLV203Z) A USB cable (Order No. PQJA10166Z) A A/V out cable (KX-THA17 only) (Order No.
THA12_THA17.book Page 6 Tuesday, March 14, 2006 10:05 AM Introduction Expanding your phone system You can expand the phone system by registering the following units to a single base unit: max. 18 Handsets: max. 8 Other devices: max. 10 Cordless handset KX-THA11 (Monochrome display type) Cordless camera KX-THA13: max.
THA12_THA17.book Page 7 Tuesday, March 14, 2006 10:05 AM Introduction Various features using the optional units Video phone A This feature allows you and the person you are talking to to see each other in real time for an outside call using the handsets. If you have additional units (A, B), you can also make a video call during an intercom call.
THA12_THA17.book Page 8 Tuesday, March 14, 2006 10:05 AM Introduction Data link feature A B C D This feature allows you to access the Internet or another computer by connecting the units (A, B, C, and the base unit) with the USB cable or a USB adaptor (D) to your computer. A KX-THA11 B KX-THA12/KX-THA17 C KX-THA16 D KX-THA14 Video phone using TV This feature allows you to use your TV to see the other person during a video call. A KX-THA17 TV A Your home 8 For assistance, please visit http://www.
THA12_THA17.book Page 9 Tuesday, March 14, 2006 10:05 AM Introduction For best performance Location/noise This unit communicates using radio waves. For maximum distance and noise-free operation, we recommend the following: L Placing the product away from electrical appliances. L If you use the handset near other electrical appliances (microwave, wireless LAN appliance, etc.), noise may be heard. Move away from those appliances and closer to the base unit.
THA12_THA17.book Page 10 Tuesday, March 14, 2006 10:05 AM Preparation Setting up the handset 3 Close the handset cover in the direction of the arrow. Connecting the AC adaptor L Use only the included Panasonic AC adaptor PQLV203. (120 V AC, 60 Hz) Note: L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
THA12_THA17.book Page 11 Tuesday, March 14, 2006 10:05 AM Preparation Battery charge Place the handset on the charger for 4 hours before initial use. While charging, the CHARGE indicator on the charger lights. Note: L If you want to use the handset immediately, charge the battery for at least 15 minutes. L To ensure that the battery charges properly, clean the charge contacts of the handset and charger with a soft, dry cloth once a month.
THA12_THA17.book Page 12 Tuesday, March 14, 2006 10:05 AM Preparation Attention: Battery replacement Important: L Use only the rechargeable Panasonic battery noted on page 5. 1 Press the notch of the handset cover firmly (A), and slide it in the direction of the arrow (B). A A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800822-8837) for information on how to recycle this battery. B 2 3 Open the inside cover (page 10).
THA12_THA17.
THA12_THA17.book Page 14 Tuesday, March 14, 2006 10:05 AM Preparation Adjusting the camera lens angle Aim the camera lens by rotating the lens forward or backward. Charger A B A Charge contacts B CHARGE indicator 14 For assistance, please visit http://www.panasonic.
THA12_THA17.book Page 15 Tuesday, March 14, 2006 10:05 AM Preparation Connecting the handset to your TV (KX-THA17 only) By connecting the handset to your TV using the included A/V out cable, you can use your TV to view images that are displayed on the handset. Using this feature, video calls, video monitor sessions, and images in the picture gallery can be displayed on your TV instead of the handset.
THA12_THA17.book Page 16 Tuesday, March 14, 2006 10:05 AM Preparation Displayed item Display Handset display items Displayed item Meaning i Battery is charging. 1 – Battery strength indicator for the handset (located in the upper right of the display) – This icon is also displayed in the lower right representing a connected cellular phone’s battery strength. It may not be displayed depending on the cellular phone’s capability. The line is in use. Flashing: – the call is put on hold on that line.
THA12_THA17.book Page 17 Tuesday, March 14, 2006 10:05 AM Preparation Handset soft keys Handset screen saver The handset features 3 soft keys. By pressing a soft key, you can select the function displayed directly above it. After 1 minute of inactivity, the handset enters screen saver mode if the handset is not on the charger. “Screen saver” is displayed, and will occasionally change position in order to preserve the life of the display.
THA12_THA17.book Page 18 Tuesday, March 14, 2006 10:05 AM Preparation Symbols used in these operating instructions Registering the handset Symbols used for operations Register the handset to your base unit. The handset will be assigned an extension number by your base unit. Symbol Meaning q, G, i, s, t, u, v, H, x The symbols to the left represent the handset menu icons. Example: q Press the navigator key of the handset up, down, left, or right to select that menu icon shown on the display.
THA12_THA17.book Page 19 Tuesday, March 14, 2006 10:05 AM Preparation Deregistering the handset The handset can cancel its own registration. 1 2 3 4 {MENU} (F2) i x i {SELECT} “Registration” i {SELECT} “Deregistration” i {SELECT} {3}{3}{5} i {OK} Setting the handset before use Display language 1 2 3 {MENU} (F2) i x i {SELECT} 4 Press the soft key (F2) to save. i {OFF} “Change language” i {SELECT} Select the desired setting.
THA12_THA17.book Page 20 Tuesday, March 14, 2006 10:05 AM C Making/Answering Calls Making calls Adjusting the receiver/speaker volume Press {^} or {V} while talking. Making a call using the redial list The last 10 phone numbers dialed are stored in the redial list. 1 2 1 2 3 Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. {C} L An available line is automatically selected and the line number is displayed. When you finish talking, press {OFF}.
THA12_THA17.book Page 21 Tuesday, March 14, 2006 10:05 AM C Making/Answering Calls Answering calls 1 2 Lift the handset and press {C} or {s}. L The called line is automatically selected. L You can also answer the call by pressing any button except the navigator key or {OFF}. The speakerphone is activated. (Any key talk feature) When you finish talking, press {OFF}. Note: L You can also answer the call by pressing {LINE1} or {LINE2} in step 1. The speakerphone is activated.
THA12_THA17.book Page 22 Tuesday, March 14, 2006 10:05 AM C Making/Answering Calls details and availability of this service in your area. Press {CALL WAIT} to answer the 2nd call. L To switch between calls, press {CALL WAIT}. Temporary tone dialing (for rotary/pulse service users) You can temporarily switch the dialing mode to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.).
THA12_THA17.book Page 23 Tuesday, March 14, 2006 10:05 AM q Phonebook Handset phonebook 8 Select the desired ringer ID (page 27). i {OK} 9 “Set Picture ID” i {SELECT} 10 Select the desired item. You can add 50 items to the handset phonebook and search for phonebook items by name. Each item can be assigned a name, phone number, ringer ID, and picture ID. Ringer ID and picture ID features (page 27) are available for Caller ID subscribers.
THA12_THA17.book Page 24 Tuesday, March 14, 2006 10:05 AM q Phonebook Character table for entering names Finding and calling a handset phonebook item Key Character {1} & ’ {2} a b c A B C 2 {3} d e f D E F 3 {4} g h i G H I {5} j J K L 5 {6} m n o M N O 6 {7} p q r {8} t {9} w x y z W X Y Z 9 {0} 0 Space {*} ; {#} # ( k l ) , – .
THA12_THA17.book Page 25 Tuesday, March 14, 2006 10:05 AM q Phonebook Editing items in the handset phonebook 1 Find the desired item (page 24). i {EDIT} 2 Select the information you want to edit. i {SELECT} 3 To change the name and/or phone number Edit the name and/or phone number. i {OK} To change the ringer ID Select the desired ringer ID. i {OK} To change the picture ID Select the desired item. i {SELECT} i Select the desired picture ID.
THA12_THA17.book Page 26 Tuesday, March 14, 2006 10:05 AM q Phonebook Copying handset phonebook items You can copy one or all of the phonebook items from the handset to the phonebook of the base unit or a compatible Panasonic unit (KX-THA11/KX-THA12/KX-THA16/ KX-THA17). Important: L The picture ID setting for phonebook items is not copied. L In order to correctly copy a ringer ID as a phonebook item, the same melodies must be stored in identical order in the memories of both units involved.
THA12_THA17.book Page 27 Tuesday, March 14, 2006 10:05 AM G Caller ID Service Using Caller ID service Ann 555-321-5555 This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is being received, the calling party’s name and telephone number are displayed. Caller information for the last 50 different callers is logged in the caller list, allowing you to return missed calls.
THA12_THA17.book Page 28 Tuesday, March 14, 2006 10:05 AM G Caller ID Service Picture ID This feature can help you identify who is calling by using different pictures for different callers stored in the handset phonebook (page 23). You can assign a different picture to each phonebook item. When a call is received from a caller stored in the phonebook, the picture is used after Caller ID information is displayed.
THA12_THA17.book Page 29 Tuesday, March 14, 2006 10:05 AM G Caller ID Service edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again. Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. 1 2 3 {MENU} (F2) i G i {SELECT} Select the desired item. Press {EDIT} repeatedly until the phone number is shown in the desired format.
THA12_THA17.book Page 30 Tuesday, March 14, 2006 10:05 AM u Video Phone Video phone feature The handset can be used to make and answer video calls, which allow you and the person you are talking to to see each other in real time. Important: L In order to use this feature on an intercom call, you must have another compatible Panasonic unit (KX-THA12/ KX-THA16/KX-THA17). L During a video call, the call waiting tone is not heard and you cannot answer the 2nd call on the same line.
THA12_THA17.book Page 31 Tuesday, March 14, 2006 10:05 AM u Video Phone Making a video call 1 2 During a call, press {VIDEO} to start the video call. L Aim the camera lens toward yourself by rotating the lens. L Your handset displays a view of yourself until the video call is connected, then it displays the live video of the other party. L If you are using the receiver, the handset automatically switches to speakerphone. L Either caller can begin a video call by pressing {VIDEO}.
THA12_THA17.book Page 32 Tuesday, March 14, 2006 10:05 AM u Video Phone Selecting the display view You can select what is displayed on your handset during a video call. – Combo view (default): Both you and the other party are displayed on your screen. – Other party view: Only the other party is displayed on your screen. – Self view: Only you are displayed on your screen. 1 2 3 During a video call, press {MENU}. “View mode” i {SELECT} Press {VIEW} repeatedly to select the desired view mode.
THA12_THA17.book Page 33 Tuesday, March 14, 2006 10:05 AM u Video Phone Note: L To view the image, see “Picture gallery”, on page 41. Pausing your live video During a video call, you can pause your live video to send your high resolution still image to the other party. You can continue talking while you are using this feature. You can also use this feature for privacy. 1 2 During a video call, press {MENU}. Select “Pause video”, then press {SELECT} to take a picture.
THA12_THA17.book Page 34 Tuesday, March 14, 2006 10:05 AM u Video Phone 1 2 3 {MENU} (F2) i u i {SELECT} “Hold options” i {SELECT} Select the desired item. (Default: “Hold only”) i {SAVE} i {OFF} Privacy image You can select a privacy image to be seen by the other party during a video call instead of your live video. You can also select a privacy image to be shown for the duration of the call, or only when you put a video call on hold.
THA12_THA17.book Page 35 Tuesday, March 14, 2006 10:05 AM Intercom Intercom feature Transferring a call Outside calls can be transferred between the handset and the base unit, and between the handset and another compatible Panasonic unit (KX-THA11/ KX-THA12/KX-THA16/KX-THA17). Transferring calls Intercom calls can be made between the handset and the base unit, and between the handset and another compatible Panasonic unit (KX-THA11/KX-THA12/ KX-THA16/KX-THA17).
THA12_THA17.book Page 36 Tuesday, March 14, 2006 10:05 AM Intercom Transferring a call to the answering system When you answer a call and the caller wants to talk to someone who is not available, you can transfer the caller to the answering system, where the caller can leave a message. Tell the outside caller you will transfer him or her to the answering system.
THA12_THA17.book Page 37 Tuesday, March 14, 2006 10:05 AM Intercom Conference call with an outside call and an intercom call Call share While you are talking with an outside caller, one more extension can join the conversation and establish a conference call. This feature allows the handset to join an existing outside call. 1 During an outside call, press {INTERCOM}. 2 To page the base unit, press {0}. To page another handset, enter its extension number ({1} to {8}).
THA12_THA17.book Page 38 Tuesday, March 14, 2006 10:05 AM H Monitoring Monitoring feature Audio monitor This feature allows you to monitor the room where a unit is located. The monitored unit does not ring, allowing you to easily monitor a baby’s room, for example, from different areas of the house. You can monitor: – the sound in a room (“Audio monitor”, page 38) – the image and sound of a room (“Video monitor using the handset”, page 39).
THA12_THA17.book Page 39 Tuesday, March 14, 2006 10:05 AM H Monitoring Video monitor using the handset You can monitor the image and sound of the room when you access the Panasonic compatible unit (KX-THA12/KX-THA13/ KX-THA16/KX-THA17) using the handset (“Monitoring the room”, page 39).
THA12_THA17.book Page 40 Tuesday, March 14, 2006 10:05 AM H Monitoring Useful display settings while monitoring Selecting image zoom 1 Start monitoring (page 39). i {MENU} 2 3 “Zoom” i {SELECT} 4 Press {ZOOM} to zoom in (1.5 x zoom) on the image. L Press {ZOOM} again for 3 x zoom. When viewing at 3 x zoom, you can press {^}, {V}, {<}, or {>} to select the viewable area. L To return to the original view, press {WIDE}. {SAVE} Adjusting the display brightness 1 Start monitoring (page 39).
THA12_THA17.book Page 41 Tuesday, March 14, 2006 10:05 AM v Handset Camera Taking a picture Picture gallery You can take a picture using the handset camera. The images can be used for the phonebook, as wallpaper patterns, and as privacy images for video calls using the handset. You can view all images you stored in the handset. Pictures are displayed with a different size depending on which size you selected when you take a picture.
THA12_THA17.book Page 42 Tuesday, March 14, 2006 10:05 AM v Handset Camera Erasing images Important: L If the erased image was selected for the wallpaper, the sample picture (default) is used instead of that image. L If the erased image was assigned to handset phonebook items, the picture ID assignment is canceled. Erasing the selected image 1 Press {MENU} while viewing the desired image. 2 “Erase” i {SELECT} i {YES} i {OFF} Erasing all images 1 2 3 42 Press {MENU} while viewing.
THA12_THA17.book Page 43 Tuesday, March 14, 2006 10:05 AM Programmable Settings Ringer settings Important: L Many of the following features can be programmed using the MULTI TALK V USB Utility. Refer to the help section of the MULTI TALK V USB Utility application for more information. For software installation details, refer to the “Installation Guide for MULTI TALK V Software” included with your base unit.
THA12_THA17.book Page 44 Tuesday, March 14, 2006 10:05 AM Programmable Settings Recording songs from an audio device for ringer tones using the handset (“Customize ring”) You can record songs (max. 30 seconds each) from an audio device by connecting the audio cable included with your base unit. These songs can be assigned as the handset ringer tone (page 43) and the ringer ID (page 27) for phone numbers stored in the handset phonebook.
THA12_THA17.book Page 45 Tuesday, March 14, 2006 10:05 AM Programmable Settings Changing the name of a song 1 2 3 4 5 6 {MENU} (F2) i s i {SELECT} “Customize ring” i {SELECT} “Edit title” i {SELECT} Select the desired song. i {EDIT} Edit the name (max. 15 characters; page 24). {SAVE} i {OFF} Display settings Handset wallpaper You can select the “wallpaper” pattern shown on the handset display in standby mode. 1 2 3 {MENU} (F2) i t i {SELECT} 4 Select the desired item.
THA12_THA17.book Page 46 Tuesday, March 14, 2006 10:05 AM Programmable Settings L If you have missed calls or new messages, the selected calendar is not displayed. Handset display color 1 2 3 {MENU} (F2) i t i {SELECT} “Appearance” i {SELECT} Select the desired setting. (Default: “Color 1”) i {SAVE} i {OFF} Display contrast 1 2 3 Other settings Date and time L You only need to program this setting once, using either the handset or base unit.
THA12_THA17.book Page 47 Tuesday, March 14, 2006 10:05 AM Programmable Settings 1 2 3 {MENU} (F2) i x i {SELECT} “Time adjustment” i {SELECT} Select the desired setting. (Default: “Caller ID[auto]”) i {SAVE} i {OFF} Changing the handset name The handset can be given a customized name (“Bob”, “Kitchen”, etc.), this is useful when you have multiple units. 1 2 3 4 {MENU} (F2) i x i {SELECT} “Device name” i {SELECT} Enter the desired name (max. 10 characters; page 24).
THA12_THA17.book Page 48 Tuesday, March 14, 2006 10:05 AM Programmable Settings Setting telephone line Line selection The line selection mode determines which line is selected when you press {C}. – “Auto”: When making a call, line 1 is selected. If that line is unavailable, line 2 is selected. When answering a call, the ringing line is selected. – “Line1”: Line 1 is selected. – “Line2”: Line 2 is selected. 1 2 3 4 {MENU} (F2) i x i {SELECT} “Set tel line” i {SELECT} Select the desired setting.
THA12_THA17.book Page 49 Tuesday, March 14, 2006 10:05 AM Programmable Settings Handset memory status You can confirm the amount of handset memory used for your images and songs. L The images and songs are stored in the same memory (in addition to the preset images and songs). A maximum of 98 images and a maximum of 20 songs can be stored. The number of stored images and songs may decrease depending on the size of each file, the number of files, etc.
THA12_THA17.book Page 50 Tuesday, March 14, 2006 10:05 AM i Answering System Answering system feature Listening to messages using the handset When new messages have been recorded, “New message” is displayed. Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. L When callers leave messages, the answering system records the day and time of each message. Make sure the date and time have been set (page 46).
THA12_THA17.book Page 51 Tuesday, March 14, 2006 10:05 AM i Answering System Answering system commands You can also select the desired line(s) and press dial keys to access certain answering system functions using the handset during playback. 1 2 {MENU} (F2) i i i {SELECT} 3 Press the desired dial keys. Select the desired line(s) if necessary. For line 1: {#}{1} For line 2: {#}{2} For line 1 and line 2: {#}{0} Key Command {1} or {<} Repeat message (during playback).
THA12_THA17.book Page 52 Tuesday, March 14, 2006 10:05 AM Using a Cellular Phone with this Unit Configuring a cellular phone Making/answering calls using a cellular line L Before making or answering calls, confirm that you have connected your cellular phone to the base unit. Making calls If your cellular phone is Bluetooth wireless technology compatible to the home communication system, you can use the handset to make or answer calls using a cellular line.
THA12_THA17.book Page 53 Tuesday, March 14, 2006 10:05 AM Using a Cellular Phone with this Unit Viewing the caller list and calling back If you receive a call via cellular line, caller information is logged in the caller list with y. 1 2 3 4 5 {MENU} (F2) i G i {SELECT} Press {^} or {V} to select the desired caller information indicated by y. {CALL} i {CELL} L If you registered only one cellular phone, skip to step 5. Select the desired cellular phone.
THA12_THA17.book Page 54 Tuesday, March 14, 2006 10:05 AM Using a Cellular Phone with this Unit Ringer settings for cellular calls Important: L You must register your cellular phone to the base unit before programming. Transferring a cellular call 1 During a cellular call, press {INTERCOM} to put the call on hold. 2 To page the base unit, press {0}. To page another handset, enter its extension number ({1} to {8}). L If you do not wish to announce the transfer, skip to step 4.
THA12_THA17.book Page 55 Tuesday, March 14, 2006 10:05 AM Using a Cellular Phone with this Unit Conference calls Conference call with a cellular call and land line call While you are talking on a cellular call, you can make or answer a 2nd call on the land line, and then combine the calls to establish a conference call. 1 During a cellular call, press {HOLD} 2 times. 2 To answer a land line call, press {LINE1} or {LINE2}. To make a land line call, press {LINE1} or {LINE2}, then dial the phone number.
THA12_THA17.book Page 56 Tuesday, March 14, 2006 10:05 AM Useful Information Connecting the USB cable to the handset By connecting the USB cable to the USB port, you can use this unit to: – use MULTI TALK V USB Utility with your computer (page 4). – access to the Internet with your computer. System requirements for your computer The following system requirements must be met in order to use the MULTI TALK V software.
THA12_THA17.book Page 57 Tuesday, March 14, 2006 10:05 AM Useful Information Wall mounting The charger can be mounted on the wall. Drive the screws (not included) into the wall using the wall template as a guide, then mount the charger securely on the screws. Connect the AC adaptor to power outlet (page 10). 25.2 mm (1 inch) Screws (120 V AC, 60 Hz) Note: L Make sure the screws are securely fastened to the wall. Wall mount template for the charger 25.
THA12_THA17.book Page 58 Tuesday, March 14, 2006 10:05 AM Useful Information Headset (Optional) Connecting the corded headset Connecting a headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset (page 5). L Headset shown is KX-TCA86. Switching a call between headset and handset speakerphone To switch to the speakerphone, press {s}. To return to the headset, press {C}. 58 For assistance, please visit http://www.panasonic.
THA12_THA17.book Page 59 Tuesday, March 14, 2006 10:05 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause & solution Busy L The called handset or base unit is in use. L Other users are using the line(s). Wait until the line button light or the line status icon goes out. L Privacy mode is on for the call you tried to join (page 37). L The handset or base unit you tried to copy phonebook items to is in use.
THA12_THA17.book Page 60 Tuesday, March 14, 2006 10:05 AM Useful Information Display message Cause & solution ---Incomplete--- L The destination unit’s phonebook memory is full. Erase unnecessary items from the destination unit’s phonebook (page 25). L The destination unit is out of area. L The destination unit’s user may have pressed {C} or {s} on the handset or {SP-PHONE} on the base unit. Invalid L There is no handset registered to the base unit matching the extension number you entered.
THA12_THA17.book Page 61 Tuesday, March 14, 2006 10:05 AM Useful Information Display message Cause & solution Title error L The title for the image is not entered or the title you entered is already used for another image. Enter the title for that image only. L The title for the customized ring is not entered or the title you entered is already used for another customized ring. Enter the title for that customized ring only. For assistance, please visit http://www.panasonic.
THA12_THA17.book Page 62 Tuesday, March 14, 2006 10:05 AM Useful Information Troubleshooting General use Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly and fully charged (page 10). L Check the connections (page 10). L The handset has not been registered to the base unit. Register the handset (page 18).
THA12_THA17.book Page 63 Tuesday, March 14, 2006 10:05 AM Useful Information Problem Cause & solution While programming, the handset starts to ring. L A call is being received. Answer the call and start again after hanging up. Making/answering calls, intercom Problem Cause & solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and the base unit away from other electrical appliances (microwave, wireless LAN appliance, etc.).
THA12_THA17.book Page 64 Tuesday, March 14, 2006 10:05 AM Useful Information Phonebook Problem Cause & solution Copying stopped with an item displayed. L The destination handset may have lost communication with the base unit, or the destination unit user may have pressed {C} or {s} on the handset or {SP-PHONE} on the base unit. The displayed phonebook item was not copied to the unit. Press {OFF} on the handset. Confirm that the destination unit is not in use and try again.
THA12_THA17.book Page 65 Tuesday, March 14, 2006 10:05 AM Useful Information Video phone Problem Cause & solution I cannot have a video call. L Depending on the compatibility of the other party’s video phone, you may not be able to have a video call with that person. The other party needs a compatible Panasonic unit (KX-THA12/KX-THA16/KX-THA17) with the base unit (KX-TH102) or ITU-T H.324 compatible device to have a video call. Your handset works with most videophone devices that meet the ITUT H.324.
THA12_THA17.book Page 66 Tuesday, March 14, 2006 10:05 AM Useful Information Problem Cause & solution I cannot connect to another compatible Panasonic unit (KXTHA12/KX-THA13/KXTHA16/KX-THA17), the image distorts, or the image is slow. L The destination unit has lost communications with the base unit. Move the destination unit closer to the base unit, and try again. L There is an obstacle such as concrete wall. Move the destination unit to the place without an obstacle.
THA12_THA17.book Page 67 Tuesday, March 14, 2006 10:05 AM Useful Information FCC and other information This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone.
THA12_THA17.book Page 68 Tuesday, March 14, 2006 10:05 AM Useful Information FCC RF Exposure Warning: The product complies with FCC radiation exposure limits set forth for an uncontrolled environment. The product must not be collocated or operated in conjunction with any other antenna or transmitter.
THA12_THA17.book Page 69 Tuesday, March 14, 2006 10:05 AM Useful Information Notice For assistance, please visit http://www.panasonic.
THA12_THA17.book Page 70 Tuesday, March 14, 2006 10:05 AM Useful Information Specifications Handset Operating environment 5 °C – 40 °C (41 °F – 104 °F) Frequency 2.402 GHz – 2.48 GHz Bluetooth compliance Bluetooth wireless technology 1.2 Dimensions Approx. height 171 mm x width 51 mm x depth 51 mm (611/16 inches x 2 inches x 2 inches) Mass (Weight) Approx. 220 g (0.49 lb.) Power output 125 mW (max.) Power supply Ni-MH battery (3.
THA12_THA17.book Page 71 Tuesday, March 14, 2006 10:05 AM Useful Information Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.
THA12_THA17.book Page 72 Tuesday, March 14, 2006 10:05 AM Useful Information Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
THA12_THA17.book Page 73 Tuesday, March 14, 2006 10:05 AM Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/consumersupport or, contact us via the web at: http://www.panasonic.
THA12_THA17.book Page 74 Tuesday, March 14, 2006 10:05 AM Useful Information Direct command chart/programming index Important: L You can program each feature directly by using feature codes. Press {MENU} (F2), {#}, then press the desired feature code. Note: L When you find “*1” or “*2” in the following table, refer to the corresponding note below. *1 If you program the following features using one of the units, you do not need to program the same item using another unit.
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THA12_THA17.book Page 76 Tuesday, March 14, 2006 10:05 AM Useful Information Cellular connection Feature Feature code Default setting Ringer tone (For cellular phones) {6}{2}{9} Tone 3 r 54 Ringer volume (For cellular phones) {6}{2}{8} High r 54 76 Base reset*2 For assistance, please visit http://www.panasonic.
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THA12_THA17.book Page 78 Tuesday, March 14, 2006 10:05 AM Index Time adjustment: 46 Tone: 22 Trademarks: 56, 70 Transferring a call: 35 Troubleshooting: 62 TTY: 5, 73 Two way (2WAY): 39 U USB cable: 5 V VE (voice enhancer): 22, 47 Video phone Capture: 32 Hold options: 33 Making/answering calls: 31 Pause video: 33 Privacy image: 34 Video access: 33 Video phone mode: 33 Volume Receiver: 20 Ringer: 43 Speaker: 20 W Wall mounting: 57 Wallpaper: 45 Warranty: 71 78 For assistance, please visit http://www.
THA12_THA17.book Page 79 Tuesday, March 14, 2006 10:05 AM Notes For assistance, please visit http://www.panasonic.
THA12_THA17.book Page 80 Tuesday, March 14, 2006 10:05 AM If you need assistance with setup or operation 1 2 3 Visit our website: http://www.panasonic.com/phonehelp Contact us via the web at: http://www.panasonic.com/contactinfo Call us at: 1-800-211-PANA (1-800-211-7262) TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship the product L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom, to the outside of the carton.