THA11.book Page 1 Tuesday, March 7, 2006 5:56 PM Operating Instructions Home Communication System Cordless Handset Model No. KX-THA11 This handset is an accessory handset for use with the KX-TH102 base unit. You must register this handset with your base unit before it can be used. Charge the handset battery for 4 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.
THA11.book Page 2 Tuesday, March 7, 2006 5:56 PM Table of Contents Introduction Feature highlights. . . . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . . 4 Expanding your phone system . . . . . . . . 5 For best performance . . . . . . . . . . . . . . . 8 Preparation Setting up the handset . . . . . . . . . . . . . . 9 Battery charge . . . . . . . . . . . . . . . . . . . . 9 Battery replacement . . . . . . . . . . . . . . . 10 Controls . . . . . . . . . . . . . . . . . . .
THA11.book Page 3 Tuesday, March 7, 2006 5:56 PM Introduction Feature highlights Thank you for purchasing the Panasonic Home Communication System Cordless Handset. Important: L For information about other compatible Panasonic units, see page 5. L In these operating instructions, the “cordless handset” is referred to as the “handset”. Telephone and monitoring features N 2 line telephone While one line is in use, you can make or answer a call using the other line.
THA11.book Page 4 Tuesday, March 7, 2006 5:56 PM Introduction Accessory information A Battery (Order No. HHR-P104) A Handset cover (Order No. PQYNTHA11R) A Charger (Order No. PQLV30038ZS) A AC adaptor for charger (Order No. PQLV203Z) A Belt clip (Order No. PQKE10404Z1) A USB cable (Order No.
THA11.book Page 5 Tuesday, March 7, 2006 5:56 PM Introduction Expanding your phone system You can expand the phone system by registering the following units to a single base unit: max. 18 Handsets: max. 8 Other devices: max. 10 Cordless handset KX-THA11 (Monochrome display type) Cordless camera KX-THA13: max.
THA11.book Page 6 Tuesday, March 7, 2006 5:56 PM Introduction Various features using the optional units Video phone A This feature allows you and the person you are talking to to see each other in real time for an outside call using the handsets. If you have additional units (A, B), you can also make a video call during an intercom call. A KX-THA12/KX-THA17 B KX-THA16 B Your home Video monitor This feature allows you to monitor the room where the cordless camera (A) is located from the units (B, C).
THA11.book Page 7 Tuesday, March 7, 2006 5:56 PM Introduction Data link feature A B C D This feature allows you to access the Internet or another computer by connecting the units (A, B, C, and the base unit) with the USB cable or a USB adaptor (D) to your computer. A KX-THA11 B KX-THA12/KX-THA17 C KX-THA16 D KX-THA14 Video phone using TV This feature allows you to use your TV to see the other person during a video call. A KX-THA17 TV A Your home For assistance, please visit http://www.panasonic.
THA11.book Page 8 Tuesday, March 7, 2006 5:56 PM Introduction For best performance Location/noise This unit communicates using radio waves. For maximum distance and noise-free operation, we recommend the following: L Placing the product away from electrical appliances. L If you use the handset near other electrical appliances (microwave, wireless LAN appliance, etc), noise may be heard. Move away from those appliances and closer to the base unit.
THA11.book Page 9 Tuesday, March 7, 2006 5:56 PM Preparation Setting up the handset Connecting the AC adaptor L Use only the included Panasonic AC adaptor PQLV203. (120 V AC, 60 Hz) Note: L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
THA11.book Page 10 Tuesday, March 7, 2006 5:56 PM Preparation Panasonic battery performance Operation Operating time While in use (talking) Up to 4.5 hours While not in use (standby) Up to 7 days While using the clarity booster feature (page 19) Up to 3.5 hours Note: L Battery operating time may be shortened over time depending on usage conditions and ambient temperature. L Battery power is consumed whenever the handset is off the charger, even when the handset is not in use.
THA11.book Page 11 Tuesday, March 7, 2006 5:56 PM Preparation Controls Handset J K A B C L D E F M N O P G Q H I R A B C D E F G H I Speaker Display Headset jack/Audio jack {C} (TALK) Joystick {s} (SP-PHONE) {*} (TONE) {PAUSE} {REDIAL} Microphone J K L M N O P Q R Ringer indicator/Message indicator Receiver Soft keys {OFF} {MUTE} {CLEAR} {HOLD} {INTERCOM} USB port {FLASH} {CALL WAIT} Charge contacts For assistance, please visit http://www.panasonic.
THA11.book Page 12 Tuesday, March 7, 2006 5:56 PM Preparation Using the joystick The handset joystick can be used to navigate through menus and to select items shown on the display, by pushing it up, down, left, or right. It can also be used to select the center soft key icon (page 13), by pressing down on the center of the joystick. Charger A B A Charge contacts B CHARGE indicator 12 For assistance, please visit http://www.panasonic.
THA11.book Page 13 Tuesday, March 7, 2006 5:56 PM Preparation Displayed item Display Handset display items Displayed item Meaning 1 – Battery strength indicator for the handset (located in the upper right of the display) – This icon is also displayed in the lower right representing a connected cellular phone’s battery strength. It may not be displayed depending on the cellular phone’s capability. The line is in use. Flashing: – the call is put on hold on that line.
THA11.book Page 14 Tuesday, March 7, 2006 5:56 PM Preparation Menu icons When in standby mode, pressing {MENU} (center of joystick) on the handset reveals the main menu. From here you can access various features and settings. Note: L The menu icons shown in these operating instructions vary slightly from the actual icons shown on the display.
THA11.book Page 15 Tuesday, March 7, 2006 5:56 PM Preparation If you have already canceled the handset’s registration at the previous base unit, follow steps 1 and 2. Registering the handset Registering the handset Register the handset to your base unit. The handset will be assigned an extension number by your base unit.
THA11.book Page 16 Tuesday, March 7, 2006 5:56 PM Preparation Setting the unit before use Display language 1 {MENU} (center of joystick) i h i {SELECT} 2 3 “Change language” i {SELECT} 4 Press the center of joystick to save. i {OFF} Select the desired setting. (Default: “English”) Note: L If you select a language you cannot read, press the center of joystick, {#}{1}{1}{0}{1}, and {SAVE} to change the display language to English. 16 For assistance, please visit http://www.panasonic.
THA11.book Page 17 Tuesday, March 7, 2006 5:56 PM C Making/Answering Calls Making calls Adjusting the receiver/speaker volume Push {^} or {V} while talking. Making a call using the redial list The last 10 phone numbers dialed are stored in the redial list. 1 2 1 2 3 Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. {C} L An available line is automatically selected and the line number is displayed. When you finish talking, press {OFF}.
THA11.book Page 18 Tuesday, March 7, 2006 5:56 PM C Making/Answering Calls Answering calls 1 2 Lift the handset and press {C} or {s}. L The called line is automatically selected. L You can also answer the call by pressing any button except the joystick or {OFF}. (Any key talk feature) When you finish talking, press {OFF}. Useful features during a call HOLD button This feature allows you to put an outside call on hold. Press {HOLD} 2 times during an outside call.
THA11.book Page 19 Tuesday, March 7, 2006 5:56 PM C Making/Answering Calls details and availability of this service in your area. Press {CALL WAIT} to answer the 2nd call. L To switch between calls, press {CALL WAIT}. Temporary tone dialing (for rotary/pulse service users) You can temporarily switch the dialing mode to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.).
THA11.book Page 20 Tuesday, March 7, 2006 5:56 PM C Making/Answering Calls Using the other line during a call When a call is being received on the other line during a conversation, the interrupt tones sound (page 33). k or l on the handset flashes rapidly. You can answer the 2nd call while holding the 1st call. You can also make a call without ending the 1st call. Example: If you are using line 1 1 Press {HOLD} 2 times to put the 1st call (line 1) on hold. 2 Press {LINE2} to make or answer a 2nd call.
THA11.book Page 21 Tuesday, March 7, 2006 5:56 PM d Phonebook Handset phonebook You can add 50 items to the handset phonebook and search for phonebook items by name. Each item can be assigned a name, phone number, ringer ID, and light-up ID. Ringer ID and light-up ID features (page 24) are available for Caller ID subscribers. Important: L You can also create and edit phonebook items using your computer and send them to the handset.
THA11.book Page 22 Tuesday, March 7, 2006 5:56 PM d Phonebook Note: L Press and hold {CLEAR} to erase all characters or numbers. Finding and calling a handset phonebook item Phonebook items can be searched for alphabetically by scrolling through the phonebook items or by initial. Once you have found the desired item, press {C} to dial the phone number. L You can also make a call by pressing {LINE1} or {LINE2}.
THA11.book Page 23 Tuesday, March 7, 2006 5:56 PM d Phonebook L If you have rotary or pulse service, you need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone. Copying handset phonebook items You can copy one or all of the phonebook items from the handset to the phonebook of the base unit or another compatible Panasonic unit (KX-THA11/KX-THA12/ KX-THA16/KX-THA17).
THA11.book Page 24 Tuesday, March 7, 2006 5:56 PM G Caller ID Service Using Caller ID service Ann 555-321-5555 This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is being received, the calling party’s name and telephone number are displayed. Caller information for the last 50 different callers is logged in the caller list, allowing you to return missed calls.
THA11.book Page 25 Tuesday, March 7, 2006 5:56 PM G Caller ID Service Light-up ID This feature can help you identify who is calling by using different ringer indicator colors for different callers stored in the handset phonebook (page 21). You can assign a different indicator color to each handset phonebook item. When a call is received from a caller stored in the handset phonebook, the indicator color is used after Caller ID information is displayed.
THA11.book Page 26 Tuesday, March 7, 2006 5:56 PM G Caller ID Service Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. L If you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again.
THA11.book Page 27 Tuesday, March 7, 2006 5:56 PM Intercom Intercom feature Transferring a call Outside calls can be transferred between the handset and the base unit, and between the handset and another compatible Panasonic unit (KX-THA11/ KX-THA12/KX-THA16/KX-THA17). Transferring calls Intercom calls can be made between the handset and the base unit, and between the handset and another compatible Panasonic unit (KX-THA11/KX-THA12/ KX-THA16/KX-THA17).
THA11.book Page 28 Tuesday, March 7, 2006 5:56 PM Intercom Transferring a call to the answering system When you answer a call and the caller wants to talk to someone who is not available, you can transfer the caller to the answering system, where the caller can leave a message. Tell the outside caller you will transfer him or her to the answering system.
THA11.book Page 29 Tuesday, March 7, 2006 5:56 PM Intercom Conference call with an outside call and an intercom call Call share While you are talking with an outside caller, one more extension can join the conversation and establish a conference call. This feature allows the handset to join an existing outside call. 1 During an outside call, press {INTERCOM}. 2 To page the base unit, press {0}. To page another handset, enter its extension number ({1} to {8}).
THA11.book Page 30 Tuesday, March 7, 2006 5:56 PM F Monitoring Monitoring feature Audio monitor This feature allows you to monitor the room where a unit is located. The monitored unit does not ring, allowing you to easily monitor a baby’s room, for example, from different areas of the house. Note: L You can place the handset on the charger while monitoring using the speakerphone. Enabling monitoring access To use the monitoring feature, you need to set the destination unit to be monitored beforehand.
THA11.book Page 31 Tuesday, March 7, 2006 5:56 PM Programmable Settings Ringer settings Important: L Many of the following features can be programmed using the MULTI TALK V USB Utility. Refer to the help section of the MULTI TALK V USB Utility application for more information. For software installation details, refer to the “Installation Guide for MULTI TALK V Software” included with your base unit.
THA11.book Page 32 Tuesday, March 7, 2006 5:56 PM Programmable Settings L To listen to the recording, select “Playback”, then press {SELECT}. L To re-record, select “Retry”, press {SELECT}, then start from step 5. Recording songs from an audio device for ringer tones using the handset (“Customize ring”) You can record songs (max. 30 seconds each) from an audio device by connecting the audio cable included with your base unit.
THA11.book Page 33 Tuesday, March 7, 2006 5:56 PM Programmable Settings Changing the name of a song 1 {MENU} (center of joystick) i f i {SELECT} 2 3 4 5 “Customize ring” i {SELECT} 6 “Edit title” i {SELECT} Select the desired song. i {EDIT} Edit the name (max. 15 characters; page 21). {SAVE} i {OFF} Other settings Date and time L You only need to program this setting once, using either the handset or base unit.
THA11.book Page 34 Tuesday, March 7, 2006 5:56 PM Programmable Settings 1 {MENU} (center of joystick) i h i {SELECT} Display contrast 2 3 “Time adjustment” i {SELECT} 1 {MENU} (center of joystick) i h i {SELECT} 2 3 “LCD contrast” i {SELECT} Select the desired setting. (Default: “Caller ID[auto]”) i {SAVE} i {OFF} Changing the handset name The handset can be given a customized name (“Bob”, “Kitchen”, etc.), this is useful when you have multiple units. Select the desired setting.
THA11.book Page 35 Tuesday, March 7, 2006 5:56 PM Programmable Settings Caller ID number auto edit You can turn the Caller ID number auto edit feature on or off. 1 {MENU} (center of joystick) i h i {SELECT} 2 3 “Caller ID edit” i {SELECT} Select the desired setting. (Default: “On”) i {SAVE} i {OFF} Setting telephone line Line selection The line selection mode determines which line is selected when you press {C}. – “Auto”: When making a call, line 1 is selected.
THA11.book Page 36 Tuesday, March 7, 2006 5:56 PM Programmable Settings Line mode Generally, the line mode setting should not be adjusted. When another phone connected to the same line is in use, and – if k or l is not displayed on the handset, or – if {LINE1} or {LINE2} button light is off on the base unit, you need to change the line mode to “A”. L You only need to program this setting once, using either the handset or base unit.
THA11.book Page 37 Tuesday, March 7, 2006 5:56 PM i Answering System Answering system feature Listening to messages using the handset When new messages have been recorded: – “New message” is displayed. – The message indicator on the handset flashes slowly if the message alert feature is turned on (page 39). Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time.
THA11.book Page 38 Tuesday, March 7, 2006 5:56 PM i Answering System Useful features during playback Calling back (Caller ID subscribers only) If Caller ID information was received for the call, you can call the caller back while listening to the message. Press {LINE1} or {LINE2} during playback. Note: L To edit the number before calling back, press {EDIT} to select the desired format (page 26).
THA11.book Page 39 Tuesday, March 7, 2006 5:56 PM i Answering System Answering system settings Message alert You can select whether or not the message indicator on the handset flashes in amber when new messages are recorded (page 37). 1 {MENU} (center of joystick) i h i {SELECT} 2 3 “Message alert” i {SELECT} Select the desired setting. (Default: “Off”) i {SAVE} i {OFF} Note: L While message alert is on, battery operating time will be shortened (page 10). For assistance, please visit http://www.
THA11.book Page 40 Tuesday, March 7, 2006 5:56 PM Using a Cellular Phone with this Unit Configuring a cellular phone Making/answering calls using a cellular line L Before making or answering calls, confirm that you have connected your cellular phone to the base unit. Making calls If your cellular phone is Bluetooth wireless technology compatible to the home communication system, you can use the handset to make or answer calls using a cellular line.
THA11.book Page 41 Tuesday, March 7, 2006 5:56 PM Using a Cellular Phone with this Unit Viewing the caller list and calling back If you receive a call via cellular line, caller information is logged in the caller list with y. 1 2 3 {MENU} (center of joystick) i G i {SELECT} Push {^} or {V} to select the desired caller information indicated by y.
THA11.book Page 42 Tuesday, March 7, 2006 5:56 PM Using a Cellular Phone with this Unit Ringer settings for cellular calls Transferring a cellular call Important: L You must register your cellular phone to the base unit before programming. Cellular calls can be transferred between the handset and the base unit, and between the handset and another compatible Panasonic unit (KX-THA11/ KX-THA12/KX-THA16/KX-THA17). Ringer volume You can change the ringer volume heard when a cellular call is received.
THA11.book Page 43 Tuesday, March 7, 2006 5:56 PM Using a Cellular Phone with this Unit Conference calls Conference call with a cellular call and land line call While you are talking on a cellular call, you can make or answer a 2nd call on the land line, and then combine the calls to establish a conference call. 1 During a cellular call, press {HOLD} 2 times. 2 To answer a land line call, press {LINE1} or {LINE2}. To make a land line call, press {LINE1} or {LINE2}, then dial the phone number.
THA11.book Page 44 Tuesday, March 7, 2006 5:56 PM Useful Information Connecting the USB cable to the handset By connecting the USB cable to the USB port, you can use this unit to: – use MULTI TALK V USB Utility with your computer. – access to the Internet with your computer. System requirements for your computer The following system requirements must be met in order to use the MULTI TALK V software.
THA11.book Page 45 Tuesday, March 7, 2006 5:56 PM Useful Information Wall mounting Belt clip The charger can be mounted on the wall. Drive the screws (not included) into the wall using the wall template as a guide, then mount the charger securely on the screws. Connect the AC adaptor to power outlet (page 9). You can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip 25.
THA11.book Page 46 Tuesday, March 7, 2006 5:56 PM Useful Information Headset (Optional) Connecting the corded headset Connecting a headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset (page 4). L Headset shown is KX-TCA86. Switching a call between headset and handset speakerphone To switch to the handset speakerphone, press {s}. To return to the headset, press {C}. 46 For assistance, please visit http://www.panasonic.
THA11.book Page 47 Tuesday, March 7, 2006 5:56 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause & solution Busy L The called handset or base unit is in use. L Other users are using the line(s). Wait until the line button light or the line status icon goes out. L Privacy mode is on for the call you tried to join (page 29). L The handset or base unit you tried to copy phonebook items to is in use.
THA11.book Page 48 Tuesday, March 7, 2006 5:56 PM Useful Information Display message Cause & solution No link to base. Move closer to base and try again. L The handset has lost communication with the base unit. Move closer to the base unit, and try again. L Confirm that the base unit’s AC adaptor is plugged in. L Raise the base unit antennas. L The handset’s registration may have been canceled. Re-register the handset (page 15). Phonebook full L There is no space to store new items in the phonebook.
THA11.book Page 49 Tuesday, March 7, 2006 5:56 PM Useful Information Troubleshooting General use Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly and fully charged (page 9). L Check the connections (page 9). L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 15).
THA11.book Page 50 Tuesday, March 7, 2006 5:56 PM Useful Information Problem Cause & solution The handset does not ring. L The ringer volume is turned off. Adjust it (page 31, 42). I cannot make a call. L The dialing mode may be set incorrectly. Change the setting (page 35). L The base unit (including answering system) or another handset is in use. Try again later. I cannot redial by pressing {REDIAL}.
THA11.book Page 51 Tuesday, March 7, 2006 5:56 PM Useful Information Caller ID Problem Cause & solution The handset does not display the caller’s name and/or phone number. L You have not subscribed to Caller ID service. Contact your telephone company to subscribe. L The name display service may not be available in some areas. Contact your telephone company for details. L Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.
THA11.book Page 52 Tuesday, March 7, 2006 5:56 PM Useful Information Battery recharge Problem Cause & solution I charged the battery fully, but 3 continues to flash, or 4 is displayed. L The battery may need to be replaced with a new one (page 10). The handset display is blank. L Confirm that the battery is properly installed. L Fully charge the battery (page 9). 52 For assistance, please visit http://www.panasonic.
THA11.book Page 53 Tuesday, March 7, 2006 5:56 PM Useful Information FCC and other information This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone.
THA11.book Page 54 Tuesday, March 7, 2006 5:56 PM Useful Information FCC RF Exposure Warning: The product complies with FCC radiation exposure limits set forth for an uncontrolled environment. The handset may be carried and operated with only the specific provided belt-clip. Other nontested belt-clips or similar body-worn accessories may not comply and must be avoided. The product must not be collocated or operated in conjunction with any other antenna or transmitter.
THA11.book Page 55 Tuesday, March 7, 2006 5:56 PM Useful Information Notice For assistance, please visit http://www.panasonic.
THA11.book Page 56 Tuesday, March 7, 2006 5:56 PM Useful Information Specifications Handset Operating environment 5 °C – 40 °C (41 °F – 104 °F) Frequency 2.402 GHz – 2.48 GHz Bluetooth compliance Bluetooth wireless technology 1.2 Dimensions Approx. height 159 mm x width 49 mm x depth 35 mm (61/4 inches x 115/16 inches x 13/8 inches) Mass (Weight) Approx. 170 g (0.37 lb.) Power output 125 mW (max.) Power supply Ni-MH battery (3.6 V, 830 mAh) Interface USB: 1.1 Charger Dimensions Approx.
THA11.book Page 57 Tuesday, March 7, 2006 5:56 PM Useful Information Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.
THA11.book Page 58 Tuesday, March 7, 2006 5:56 PM Useful Information Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
THA11.book Page 59 Tuesday, March 7, 2006 5:56 PM Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/consumersupport or, contact us via the web at: http://www.panasonic.
THA11.book Page 60 Tuesday, March 7, 2006 5:56 PM Useful Information Direct command chart/programming index Important: L You can program each feature directly by using feature codes. Press {MENU} (center of joystick), {#}, then press the desired feature code. Note: L When you find “*1” or “*2” in the following table, refer to the corresponding note below. *1 If you program the following features using one of the units, you do not need to program the same item using another unit.
THA11.
THA11.
THA11.book Page 63 Tuesday, March 7, 2006 5:56 PM Index Volume Receiver: 17 Ringer: 31 Speaker: 17 W Wall mounting: 45 Warranty: 57 For assistance, please visit http://www.panasonic.
THA11.book Page 64 Tuesday, March 7, 2006 5:56 PM If you need assistance with setup or operation 1 2 3 Visit our website: http://www.panasonic.com/phonehelp Contact us via the web at: http://www.panasonic.com/contactinfo Call us at: 1-800-211-PANA (1-800-211-7262) TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship the product L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom, to the outside of the carton.
