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ManualsBrandsPanasonic ManualsCorded-Cordless Combo TelephonesPanasonic KX-TGF350N Corded / Cordless Dect 1 Handset Landline Telephone

Troubleshooting

Why does the handset display "Check Tel Line", "Check Tel line 1", or "Check Tel line 2"?

Answer

Check the connections by making sure the supplied phone line is securely plugged into the back of the phone

and wall jack. You can also try to plug the phone into a different phone jack inside the house or at a friends

house to test that you are not having a line problem.

Troubleshooting - What would cause the phone to continually drop calls after

a couple of minutes?

Answer

If you are close to the base and the calls are still dropping we would recommend changing phone

jacks to see if that resolves the issue. If you are further away and the calls continue to drop you

can contact your telephone service provider or you may need to consider purchasing a range

extender.

What should I do if my base unit does not have power and there are no lights lit?

Answer

If your base unit is not receiving power ensure you are using the correct AC adapter for the base unit. If the

problem persists then you can try plugging it into a different power outlet to test. For units with multiple

handsets, you can use the AC adapter from one of the smaller chargers and plug into the base to test. If you

have followed the steps mentioned above and your base unit still does not have power, the telephone system

may need service.

Why is the Caller ID not working?

Answer

You must confirm that your Caller ID service is working properly from your phone company and

the best way for you to verify is to check other Caller ID compatible phones in the house. If the

rest of your other phones are not showing the caller ID number as well, it is recommended to call

your phone company. If the problem is only happening on your Panasonic phone then have the

phone plugged in on a different phone jack to test, you may also change the line mode setting on

your phone if changing phone jacks doesn't work.

To change line mode, on your handset:

1. Press [MENU] [#] [1] [2] [2]

2. Change setting from default "B" to "A"

3. Press [SAVE] then [OFF]

Why is the handset display blank?

Answer

Adjust the LCD contrast by following this procedure:

Summary of content (4 pages)

PAGE 1
Troubleshooting Why does the handset display "Check Tel Line", "Check Tel line 1", or "Check Tel line 2"? Answer Check the connections by making sure the supplied phone line is securely plugged into the back of the phone and wall jack. You can also try to plug the phone into a different phone jack inside the house or at a friends house to test that you are not having a line problem.
PAGE 2
1. On the handset press [MENU] [#] [1] [4] [5] 2. Select the adjustment by pressing number 1-6 3. Press [SAVE] If you still have an issue, you need to reset the handset by removing the batteries for a few seconds. Why does the phone display "Line in Use" and/or "Busy"? Answer Someone might be using the line. If you have multiple handsets, please check to see if the other handsets were properly hung up or in the charger.
PAGE 3
        Make sure the answering machine is turned ON by pressing the [ANSWER ON] button till the indicator lights up on the base. The message memory is full. Erase unnecessary messages. The recording time is set to “Greeting only”. Change the setting. Check your greeting message. You may have an extremely short greeting message (less than two seconds) or your Greeting may have been erased. If that is the case, record another greeting message.
PAGE 4
If you are subscribing to DSL service, it is recommended to use a DSL filter. Most DSL service providers would have the filters available for their subscribers, you may also check out your local electronic stores for availability.