Operating Instructions Digital Cordless Answering System Model No. KX-TGD620E KX-TGD622E KX-TGD623E KX-TGD624E Model shown is KX-TGD620. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. KX-TGD62xE(en)_0319_ver023.
Table of Contents Introduction Caller list ....................................................36 Model composition .......................................3 Accessory information ..................................3 General information ......................................5 Graphical symbols for use on equipment and their descriptions ..........................................6 Answering System Important Information For your safety .............................................
Introduction Model composition Base unit Handset Part No. Part No. KX-TGD620 KX-TGD620 KX-TGDA61 1 KX-TGD622 KX-TGD620 KX-TGDA61 2 KX-TGD623 KX-TGD620 KX-TGDA61 3 KX-TGD624 KX-TGD620 KX-TGDA61 4 Series Model No. KX-TGD620 series Quantity Accessory information Supplied accessories No. Quantity Accessory item/ Part number KX-TGD620 KX-TGD622 KX-TGD623 KX-TGD624 A AC adaptor for base unit/ PNLV226E0X 1 1 1 1 B Telephone line cord/ PNJA1191Z (for U.K.
Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number/Specifications Rechargeable batteries*1 Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset – 1.2 V – Minimum amperage of 550 mAh DECT repeater KX-A405, KX-A406 *1 Replacement batteries may have a different capacity from that of the supplied batteries. We recommend using Panasonic rechargeable batteries.
Introduction Direct Sales at Panasonic U.K. R Order accessory and consumable items for your product with ease and confidence by phoning our Customer Communications Centre Monday - Friday 9:00am - 5:00pm (Excluding public holidays). R Go on line through our Internet Accessory ordering application at www.pas-europe.com R Most major credit and debit cards accepted. R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K.
Introduction Graphical symbols for use on equipment and their descriptions Symbol Explanation Symbol Explanation Alternating current (A.C.) Class P equipment (equipment in which protection against electric shock relies on Double Insulation or Reinforced Insulation) Direct current (D.C.
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects. For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
Important Information R This product is unable to make calls when: – the handset batteries need recharging or have failed. – there is a power failure. – the key lock feature is turned on. 4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS Battery R We recommend using the batteries noted on page 4.
Important Information appliances, etc. It should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided. R The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances.
Important Information Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) 250 mW (max.) R Power source: 100–240 V AC, 50/60 Hz R Power consumption: Base unit: Standby: 0.6 W Maximum: 2.7 W Charger: Standby: 0.2 W Maximum: 1.8 W R Operating conditions: 0 °C–40 °C, 20 %–80 % relative air humidity (dry) 10 Helpline Tel. No.: U.K.
Getting Started n Charger Connect the AC adaptor plug to the unit until you hear a click. Connect the AC adaptor to the power outlet. Setting up Connections n Base unit Connect the AC adaptor to the unit by pressing the plug firmly. Fasten the cord by hooking it. Connect the AC adaptor to the power outlet. Connect the telephone line cord to the unit, then to the telephone line jack until you hear a click. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service.
Getting Started Battery charging Note for battery charging Charge for about 7 hours. R Confirm “Charging” is displayed (1). R When the batteries are fully charged, “Fully Charged” is displayed. R It is normal for the handset to feel warm during charging. R Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords.
Getting Started Controls Handset F G n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. (Example: MENU, OK, etc.) Navigator key Navigator keys functions as follows. – MDN, MCN, MFN, or MEN: Scroll through various lists and items. – VOL. (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking. – MFN W: View the phonebook entry. – MEN REDIAL: View the redial list. – MCN CID (Caller ID): View the caller list.
Getting Started M N (Repeat) ANSWER ON/OFF indicator MANSWER ON/OFFN M N (PLAY/STOP) Message indicator M N (Skip) Item Battery level Alarm is on. (page 29) Privacy mode is on. (page 28) Ringer volume is off. (page 27) Display icons Do not disturb mode is on. (page 30) Handset display items Item Nuisance call blocked.*1 (page 20) Meaning New voicemail message received.*2 (page 44) Range status: The more bars visible, the closer the handset is to the base unit. Baby monitor is activated.
Getting Started Icon Action 3 Enter the current hour and minute. Example: 9:30 09 30 R You can select 24-hour or 12-hour clock format (“AM” or “PM”) by pressing *. 4 MOKN a MOFFN Allows you to edit phone numbers. Adds new entry. Displays the phonebook search menu. Stops alarm. Snooze button on the alarm. Selects entries or handsets. Stops recording or playback. n Stores phone numbers. Erases the selected item. Allows you to make an intercom call. C Erases a number/character. Puts the call on mute.
Getting Started Note: R If there is a handset that is not compatible with Eco Plus registered to the base unit, “Eco Plus” is not available. If that handset is registered while “Eco Plus” was already selected, the setting changes to “Eco Off”. R When there is another cordless phone in use nearby, the base unit transmission power may not be reduced. R When eco mode is set to “Eco Plus”, there is a delay between when calls are received and when the handset starts ringing.
Making/Answering Calls Example: If you need to dial the line access number “0” when making outside calls with a PBX: Making calls 1 2 3 Lift the handset and then dial the phone number. R To correct a digit, press MCLEARN. M N When you finish talking, press MOFFN or place the handset on the base unit or charger. 1 2 0 a MDN (Pause) Dial the phone number. a M Using the speakerphone Answering calls 1 Dial the phone number and press MZN. R Speak alternately with the other party.
Making/Answering Calls Note: R After holding for 10 minutes, the call is disconnected. Mute 1 2 Press MMUTEN during a call. To return to the call, press MMUTEN. Note: R MMUTEN is a soft key visible on the display during a call. Recall/flash MRECALLN allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note: R To change the recall/flash time, see page 28.
Making/Answering Calls R To leave the conference, press MOFFN. The other 2 parties can continue the conversation. R To put the outside call on hold: MMENUN a MbN: “Hold” a MOKN To resume the conference: MMENUN a MbN: “Conference” a MOKN R To cancel the conference: MMENUN a MbN: “Stop Conference” a MOKN You can continue the conversation with the outside caller. Intercom Intercom calls can be made between handsets in the same radio cell. Note: R When paging the handset, the paged handset beeps for 1 minute.
Nuisance Call Block Nuisance Call Block You can press the MCALL BLOCKN button in the following situations to disconnect the current call and add a phone number to the call block list: – when an incoming call is being received – when an incoming call is being recorded by the answering system – when talking on an outside call Once a phone number has been added to the call block list, the unit will block calls from that phone number in the future. 1 Press MCALL BLOCKN under the situations shown above.
Nuisance Call Block Blocking incoming calls that have no phone number You can block calls when no phone number is provided, such as private callers calls. 1 2 3 MCALL BLOCKN MbN: “Withheld” a MOKN MbN: Select the desired setting. a MOKN a MOFFN Viewing/editing/erasing call block numbers 1 2 3 MCALL BLOCKN MbN: “Single Number” or “Range of Numbers” a MOKN MbN: Select the desired entry. R After viewing, press MOFFN to exit. 4 To edit a number: MEDITN a Edit the number.
Phonebook can identify who is calling (category ringer tone), if you have subscribed to Caller ID service. Phonebook You can add 120 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook, and assign each phonebook entry to the desired category (page 22). Important: R All entries can be shared by any registered handset. Adding phonebook entries 1 2 3 4 5 1 2 3 4 MFN W a MMENUN MbN: “New Entry” a MOKN Enter the party’s name.
Phonebook 3 4 Edit the name if necessary. a MOKN 5 MbN: Select the desired category (page 22). a MOKN 2 times 6 MOFFN Edit the phone number if necessary. a MOKN n By entering phone numbers: 1 Press and hold the desired speed dial key (1 to 9). a MADDN Erasing an entry 2 3 You can assign 1 phone number to each of the dial keys (1 to 9) on the handset. Adding phone numbers to speed dial keys Erasing entries 1 Speed dial Find the desired entry (page 22).
Phonebook 3 MbN: “Yes” a MOKN a MOFFN Viewing an entry/Making a call 1 Press and hold the desired speed dial key (1 to 9). 2 To make a call, press M 24 N. Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 KX-TGD62xE(en)_0319_ver023.
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus 1 MMENUN 2 3 4 Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. a MOKN n Using the direct command code 1 MMENUN a Enter the desired code. Example: Press MMENUN#101. 2 Select the desired setting. a MOKN Note: R To exit the operation, press MOFFN.
Programming Sub-menu 1 Sub-menu 2 Settings Code Settings Number of Rings*1 Auto 2-9 Rings <5 Rings> #211 43 Recording Time*1 <3 Minutes> 1 Minute Greeting Only*2 #305 43 – Remote Code*1 Call Screening Off #306 42 #310 43 Answer On*1 – – #327 38 Answer Off*1 – – #328 38 Main menu: “Time Settings” Sub-menu 1 Sub-menu 2 Memo Alarm Alarm1-3 – Time Adjustment*1, *3 Main menu: Settings – Set Date/Time*1 Code – #101 15 Once Daily Weekly #720 29
Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Ringer Volume – Handset Off-6 <6> #160 – Ringer Volume – Base Unit*1 Off-6 <3> #G160 – Ringtone*4 (Handset) #161 – Do Not Disturb Mode – On/Off On #238 30 Do Not Disturb Mode – Start/End <23:00/06:00> #237 30 Do Not Disturb Mode – Ring Delay 30 sec. <60 sec.> 90 sec. 120 sec.
Programming Sub-menu 1 Sub-menu 2 Settings Code Display Setup LCD & Key Backlight Off #276 – Contrast (Display contrast) Level 1–4 <2> #145 – Handset Name Display Name #104 32 On – #105 33 Auto Intercom – On #273 19 Keytones – Off #165 – Call Restrict*1 – Auto Talk*7 – Line Setup Recall/Flash*1, *8 #256 33 On – #200 17 80 msec. 90 msec. <100 msec.> 110 msec. 160 msec. 200 msec. 250 msec. 300 msec. 400 msec. 600 msec. 700 msec. 900 msec.
Programming Sub-menu 1 Sub-menu 2 Sensitivity Level Main menu: – Settings Code Low High #269 “Caller List” Operation Code Viewing the caller list. #213 *1 *2 *3 *4 *5 *6 *7 *8 *9 32 36 If you program these settings using one of the handsets, you do not need to program the same item using another handset. This menu is not displayed when scrolling through the display menus. It is only available in direct command code.
Programming “Weekly” Alarm sounds weekly at the set time(s). 4 Proceed with the operation according to your selection in step 3. n Once: Enter the desired date and month. a MOKN n Weekly: MbN: Select the desired day of the week and press MSELECTN. a MOKN mode and ring the handset (Caller ID subscribers only). Important: R Make sure the unit’s date and time setting is correct (page 15). R We recommend turning the base unit ringer off (page 27) in addition to turning do not disturb mode on.
Programming 2 3 MbN: Select the desired categories. a MSELECTN R “ ” is displayed next to the selected category numbers. R To cancel the selected category: MbN: Select the category. a Press MSELECTN again. “ ” disappears. MOKN a MOFFN Setting the baby monitor Perform the setting operation with the handset to be monitored (for example, the handset placed in a baby’s room). To monitor with a handset The internal baby monitor feature is available between handsets in the same radio cell.
Programming 3 MbN: Select “External” to monitor from an outside line. a MEDITN a MADDN 4 5 6 MbN: “Manual” a MOKN Enter the desired name. a MOKN Enter the desired number. a MOKN 2 times R “Baby Monitor” will be displayed. Note: R The registered name/number is displayed. Turning off the baby monitor The monitored handset cannot be used while baby monitor is set to “On”. 1 2 3 Press MMENUN on the handset being monitored.
Programming useful when you make intercom calls between handsets. To display the handset name in standby mode, turn on the handset name display feature (page 33). 1 2 3 MMENUN#104 Enter the desired name (10 characters max.). MOKN a MOFFN Displaying the handset name You can select whether or not the handset name is displayed in standby mode. The default setting is “Off”. 1 2 MMENUN#105 MbN: Select the desired setting.
Programming Important: R The additional handset model recommended for use with this unit is noted on page 4. If another handset model is used, certain operations may not be available. Additional base units Handsets can be registered to up to 4 base units, allowing you to add additional base units and extend the area in which your handset(s) can be used. If a handset moves out of range of its base unit when “Auto” is selected on base unit (page 34), it looks for another base unit to make or receive calls.
Programming page 4. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on. R Do not use more than one repeater at a time. Setting the repeater mode 1 2 MMENUN#138 MbN: Select the desired setting. a MOKN a MOFFN Registering the DECT repeater (KX-A405/KX-A406) to the base unit Note: R Please use a repeater that has not yet been registered to another unit.
Caller ID Service Using Caller ID service Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your phone service provider for details. Caller ID features When an outside call is being received, the caller information is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
Caller ID Service Erasing all caller information 1 2 MCN CID MERASEN a MbN: “Yes” a MOKN a MOFFN Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 KX-TGD62xE(en)_0319_ver023.
Answering System Base unit Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting Only” as the recording time setting (page 43). Important: R Make sure the unit’s date and time setting is correct (page 15). Memory capacity (including your greeting message) The total recording capacity is about 30 minutes.
Answering System messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again. Resetting to a pre-recorded greeting message Use this procedure to erase your greeting message and use a pre-recorded one. 1 2 MMENUN#304 MOKN a MOFFN Playing back the greeting message 1 2 MMENUN#303 MOFFN Listening to messages Using the base unit When new messages have been recorded, message indicator on the base unit flashes. Press M N.
Answering System Key Operation Erasing all messages MDN or MCN Adjust the receiver or speaker volume (during playback) 1 or MFN Repeat message (during playback)*1 1 2 2 or MEN Skip message (during playback) 3 Enter the “Settings” menu 4 Play new messages 5 Play all messages Audible message alert 6 Play greeting message 76 Record greeting message 8 Turn answering system on This feature allows the base unit to beep to inform you of a new message arrival when new messages are recorded.
Answering System 2 3 4 MbN: “Notification to” a MOKN a MADDN MbN: “Phonebook” a MOKN MbN: Select the desired phonebook entry. a MOKN a MOFFN n By entering a phone number: 1 MMENUN#338 2 3 4 5 MbN: “Notification to” a MOKN a MADDN MbN: “Manual” a MOKN Enter the desired name (16 characters max.). a MOKN Enter the desired number (24 digits max.). a MOKN 2 times a MOFFN Turning on/off the new message alert setting 1 2 3 5 1 2 3 MMENUN#338 MbN: “Remote Code” a MOKN MbN: Select the desired setting.
Answering System unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Note: R If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. Remote access code Remote commands A 3-digit remote access code must be entered when operating the answering system remotely.
Answering System R You can either hang up, or enter your remote access code again and begin remote operation (page 41). 2 MbN: Select the desired setting. a MOKN a MOFFN Selecting “Greeting Only” Answering system settings Call screening While a caller is leaving a message, you can listen to the call through the handset’s speaker. To adjust the speaker volume, press MDN or MCN repeatedly. You can answer the call by pressing M N on the handset. Call screening can be set for each handset.
Useful Information Voicemail service In addition to your unit’s answering system you may also have voicemail service from your phone service provider. Voicemail is an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy. Messages are recorded on the phone company system and not on the unit’s answering system.
Useful Information Alphabet character table (ABC) z 1 2 3 4 5 6 7 8 9 y 3 4 5 6 7 8 9 y 4 5 6 7 8 9 y 4 5 6 7 8 9 y 7 8 9 y Numeric entry table (0-9) z 1 2 Greek character table ( z 1 2 ) 3 Extended 1 character table ( z 1 2 ) 3 R The following are used for both uppercase and lowercase: Extended 2 character table ( z 1 2 ) 3 4 5 6 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 KX-TGD62xE(en)_0319_ver023.
Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( z 1 2 ) 3 4 5 6 7 8 9 y Error messages Display message Cause/solution Base no power or No link. Reconnect AC adaptor. R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit.
Useful Information General use Problem Cause/solution The handset does not turn on even after installing charged batteries. R Place the handset on the base unit or charger to turn on the handset. The unit does not work. R R R R The handset display is blank. R The handset is not turned on. Turn the power on (page 15). I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration.
Useful Information Problem Cause/solution I cannot remember the PIN. R Change the PIN using the following method. 1 2 3 4 MMENUN#132 *7000 Enter the new 4-digit base unit PIN. a MOKN MbN: “Yes” a MOKN a MOFFN Battery recharge Problem Cause/solution The handset beeps and/or flashes. R Battery charge is low. Fully charge the batteries (page 12). I fully charged the batteries, but still flashes or – – the operating time seems to be shorter.
Useful Information Problem Cause/solution The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 17, 27). R Do not disturb mode is turned on. Turn it off (page 30). R If the handset is registered to multiple base units, the handset may not be able to make or receive calls or communicate with the base unit when the following conditions are met. – Eco mode is set to “Eco Plus” (page 15). – Base unit selection is set to “Auto” (page 28).
Useful Information Answering system Problem Cause/solution The unit does not record new messages. R The answering system is turned off. Turn it on (page 38). R The message memory is full. Erase unwanted messages (page 39). R The recording time is set to “Greeting Only”. Change the setting (page 43). R Your phone service provider’s voicemail service may be answering your calls before the unit’s answering system can answer your calls.
Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the product proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective product (or any part or parts there of) repaired or replaced free of charge. 1.
Index Index A B C D E F H Additional base units: 34 Additional handsets: 33 Alarm: 29 Answering calls: 17 Answering system: 38 Call screening: 43 Erasing messages: 39, 40, 42 Greeting message: 38 Greeting only: 43 Listening to messages: 39, 42 New message alerting: 40 Number of rings: 43 Recording time: 43 Remote access code: 42 Remote operation: 41 Turning on/off: 38 Auto intercom: 19 Auto talk: 17, 28 Baby monitor: 31 Base unit Cancelling: 34 Selecting: 34 Battery: 11, 12 Call restriction: 33 Call
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IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0344 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.
